Studio Suite, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Baymont by Wyndham Victoria

2.5 out of 5
Baymont by Wyndham Victoria
8107 Northeast Zac Lentz Pkwy, Victoria, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 731 reviews" "
Rating 8 - Good. 206 out of 731 reviews" "
Rating 6 - Okay. 84 out of 731 reviews" "
Rating 4 - Poor. 57 out of 731 reviews" "
Rating 2 - Terrible. 48 out of 731 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Angel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Hotel ran out of towels. Room key had to be reprogrammed everytime I left the room. Remote to tv had no batteries.
Stayed 2 nights in May 2024

6/10 Okay

Mario

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Fridge was not working and bathroom had mold. Ice machine was not working either
Stayed 1 night in May 2024

6/10 Okay

Max

y
Stayed 1 night in May 2024

2/10 Terrible

Alisa

Disliked: Cleanliness, amenities, property conditions & facilities
I woke up to being bitten in the bed all night long. It was so gross. This is not an 8.8 rating place. It smelled like mildew and had bugs. The front desk person offered to talk to manager for a discount but I never heard a word after that. Stay somewhere else.
Stayed 1 night in May 2024

6/10 Okay

Henry Leslie

Stayed 1 night in May 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room (to sleep for 1 night) appeared nice, but when we walked in it was extremely cold, the tile felt as if it had recently been mopped. We turned the thermostat up, and left to run errands. When we returned much later the temperature was not much different, which made it uncomfortable to sleep. Furthermore, the Checkout form placed under the entrance door in the morning felt DAMP so it probably behooves you to check this out.
Stayed 1 night in May 2024

2/10 Terrible

Cafe

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Terrible! No elevator, stairs smell bad like someone just pee. See a bug inside the dryer. Bathroom is old and dirty
Stayed 1 night in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by smiling faces at front office. We had a problem with TV but they quickly solved the problem. Beds were comfortable. Good food and coffee. Great location. Great deal!!
Stayed 1 night in Apr 2024

4/10 Poor

Monica

Stayed 1 night in Apr 2024

10/10 Excellent

VIVA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
ELEVATOR WAS OUT OF SERVICE. ST AIRS WAS. HARD TO KEEP CLIMBING FOR A 70 YE A R OLD.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was not working and only room on 3rd floor
Stayed 1 night in Apr 2024

10/10 Excellent

Texas Premier

Stayed 1 night in Apr 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities
There was roaches in the room
Stayed 1 night in Apr 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent stay
Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place. The elevator was out of order so that was an inconvenience and the ice machine on the 2nd floor (where I was staying) was not working either. The breakfast was really good. Lots of choices and friendly staff kept it clean and stocked.
Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very friendly,but the room needed an overhaul the bathroom was not the best
Stayed 4 nights in Mar 2024

6/10 Okay

Aaron

Business traveller
Disliked: Property conditions & facilities
The property wasn’t awful but the third floor where we stayed smelled very musty and just bad, also the elevator was out the entire time.
Stayed 6 nights in Feb 2024

8/10 Good

Cheree

Liked: Staff & service, amenities, property conditions & facilities
The bed was comfortable which is very important in the AC was nice and cold I slept well
Stayed 1 night in Mar 2024

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Interior muggy, very damp inside pillows and blankets moist, bugs on pillows and in corners of room, no working elevator, very weird people drinking outside and approaching you as you come in.
Stayed 1 night in Mar 2024

8/10 Good

Juli

Travelled with family and small children
Disliked: Property conditions & facilities
I mean it does what it’s meant for. Besides the elevator not working for. While now. Still choose to stay here. The outside door lock wasn’t working. Having to walk all the way to the other side door. Walk up three flights of stairs. I mean at the end of the day I was able to shower and take my kids a shower and we all slept comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Hannah

Travelled with partner
Disliked: Property conditions & facilities
Wasn't bad but the elevator was out and second floor kinda smelled mildewy
Stayed 2 nights in Mar 2024

4/10 Poor

Anthony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator was broken
Stayed 1 night in Feb 2024

4/10 Poor

Marco

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches on bed
There were roaches on the bed some dead others alive
Stayed 1 night in Feb 2024

6/10 Okay

George

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from Heather-General Manager on 2 Feb 2024
Thank you for choosing Baymont by Wyndham.

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Steven

Travelled with family
Liked: Staff & service
Staff was friendly and helpful. elevator didn't work room was hot and AC was shut off for winter ice machine on second floor didn't work snack vending machines only too $1 and $5, atm in lobby only does $20 and they can't make change at front dest
Stayed 2 nights in Jan 2024

8/10 Good

Adam

Stayed 2 nights in Jan 2024
Response from Heather-General Manager on 2 Feb 2024
We hope to see you again soon!

6/10 Okay

George, Calgary

Stayed 1 night in Jan 2024

8/10 Good

Adelita

Stayed 2 nights in Jan 2024

6/10 Okay

Robert

Stayed 1 night in Jan 2024

2/10 Terrible

Janelle

Stayed 1 night in Jan 2024

4/10 Poor

Brenda

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check-in we were told the elevators were broken which remained that way during our stay. There was trash in the stairwells and things were generally not maintained. We had broken fixtures in the bathroom and a hole in the door. The toilet had issues flushing. Our second night there, the sheriff’s department came knocking door to door at 1 am. The breakfast was very limited. There was coffee in the room but no sweetener or cream.
Stayed 2 nights in Dec 2023

8/10 Good

Dwayne

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Property is very convenient access to and from main highway
Stayed 1 night in Dec 2023
Response from Heather-General Manager on 17 Jan 2024
Thank you for your feedback. We hope to see you again soon.

8/10 Good

Marion

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Really no elevator? You could have mentioned it b.
Elevator was down whole stay. No gesture made say extra person to help haul things to your room or discount coupon to local eateries or to go cups take coffee with you. Something acknowledging the huge inconvenience.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Breakfast is a joke so go somewhere else. Needs upgrades everywhere.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome only down side was the elevator was out of order but other than that it was a perfect stay. Would definitely come back!
Stayed 1 night in Dec 2023

4/10 Poor

Jill

Don’t expect anything
Although the hotel was decent it lacks any service. Breakfast was bare minimum & very limited in selection especially for someone with allergies. None existent housekeeping staff. We were there for 11 days & room only cleaned one time after we asked about it. Had to empty own garbage & get clean towels from desk. I understand that staff is hard to find & keep but this is really ridiculous!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Stayed 1 night in Dec 2023

4/10 Poor

James

Business traveller
Disliked: Staff & service, amenities
We arrived about 1030 pm , the lady who checked in was really nice and quick . The next morning which was sumday we went down to eat breakfast . To my surprise thete was nothing, i had my grandson with me , this was the first time i had stayed here many times . There was no plate when we asked the lady at the desk she said they didnt have any . But she was on here cell phone much to busy for us or the other guest . This was not the same lafy who checked us in . I might add she was on here cell not on hotel business but she had it on speaker everyone could hear it . The whole breakfast setup was a very poor display of employment.
Stayed 1 night in Dec 2023

4/10 Poor

Dalia

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I didn't like that I didn't have enough towels for our family. They ran out of breakfast early and the person that brought out the food looked like she was mad. The property smelled liked sewer in the lobby and when you got out the elevator.
Stayed 1 night in Nov 2023
Response from Heather-General Manager on 5 Dec 2023
Our front desk staff is available to refresh any linens or provide extra at any time that can be brought directly to your room. We are here to serve our guests and make their stay an enjoyable one. We will reiterate our values to our employees so that they know what is expected of them at the Baymont. We hope to see you again.

10/10 Excellent

Barbara J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Nov 2023
Response from Heather-General Manager on 5 Dec 2023
We appreciate your business!

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice and a pretty good value. Anastasia at check-in was amazing, making our check-in experience one of the best we have ever had. “Breakfast” offered only cereal and waffles. No protein. Thank goodness there was coffee.
Stayed 1 night in Nov 2023
Response from Heather-General Manager on 5 Dec 2023
Thank you for your kind words. We will share them with Anastasia.

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good no bad things
Stayed 1 night in Nov 2023
Response from Heather-General Manager on 5 Dec 2023
Thank you for choosing Baymont Victoria!

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Nov 2023
Response from Heather-General Manager on 5 Dec 2023
We hope to see you again. Thank you for staying with us.

10/10 Excellent

Beverly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Rooms clean and comfortable.
Stayed 3 nights in Nov 2023
Response from Heather-General Manager on 5 Dec 2023
We are happy you found our staff friendly and helpful during your stay with us. We are looking forward to seeing you again.

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Heather-General Manger on 5 Dec 2023
Thank you for choosing Baymont by Wyndham for your lodging needs.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Heather-General Manager on 13 Nov 2023
Thank you for choosing Baymont by Wyndham!

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Heather-General Manager on 13 Nov 2023
Thank you for your stay and we hope to see you again soon.