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Dear Sudesh, We're thrilled to hear your positive feedback regarding the cleanliness and upkeep of our rooms! Our housekeeping team works diligently to ensure that every guest experiences a comfortable and spotless environment during their stay. It's wonderful to know that their efforts have made a significant impact on your visit. We understand that the details matter and are glad that you appreciated the result of our commitment to excellence. If there is anything else we can do to make your next stay even more enjoyable, please feel free to share. We look forward to hosting you again soon. Jayesh SolankiDuty ManagerThe Fern Residency Somnath
6/10 Okay
Manmohan
25 Feb 2024
Manmohan
Stayed 1 night in Feb 2024
Response from Duty Manager on 10 May 2024
Dear Manmohan, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Jayesh SolankiDuty ManagerThe Fern Residency Somnath
8/10 Good
Krishna
Travelled with partner
31 Jan 2024
Disliked: Staff & service, amenities
Bathrooms is not upto the standard. No one was. To help with luggage .
Krishna
Stayed 1 night in Jan 2024
Response from Duty Manager on 1 Feb 2024
"Dear Mr. Krishna, We're disappointed to hear that your experience with the bathroom facilities did not meet expectations. We understand how important clean and functional amenities are for our guests' comfort. Please rest assured, we're taking your feedback seriously and looking into the matter for immediate improvements. Regarding the assistance with luggage, it's disheartening to learn that our service fell short. We typically pride ourselves on being attentive and helpful, and it seems we missed the mark. Your comments have prompted a review of our guest services to ensure our team is readily available to provide the necessary support. We strive to offer a seamless and enjoyable experience for all our guests and regret any inconvenience we may have caused you. We hope to have the opportunity to better serve you in the future, with every aspect of your stay reflecting the high standards we aim to uphold. Regards,Jayesh SolankiDuty ManagerThe Fern Residency Somnath"
The hotel and staff is very nice and professional. Definitely going to stay at this hotel during next visit.
Vikram
Stayed 2 nights in Aug 2023
Response from The Fern Residency Somnath on 31 Aug 2023
"Dear Vikram, We are incredibly grateful for your kind words and positive feedback. Our team will be absolutely delighted to hear that you appreciated their professional service. It's our top priority to ensure our guests feel at home and your comments confirm we're heading in the right direction. Your acknowledgment not only motivates us but also helps us provide better services to our esteemed guests. We are eagerly looking forward to your next visit. Kind regards,
10/10 Excellent
Himanshu
25 Jun 2023
Himanshu
Stayed 1 night in Jun 2023
Response from General Manager on 28 Jun 2023
Dear Mr. Himanshu,Jay Somnath!!!Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that on this occasion we were able to exceed your expectations.We will share this feedback to our team members we feel so motivated by receiving such wonderful feedback from our valuable guest .We really appreciate and thankful to you for taking time and review us positively thank you once againWe look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath
Place is run down and not kept clean. Bathrooms and common areas need a refresh.
Bhavesh
Stayed 1 night in Feb 2023
Response from General Manager on 26 Feb 2023
Dear Mr. Bhavesh,Jay Somnath!!!Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.Apologies!!!We endeavor to provide our guests with an ultimate hospitality experience and I came to know that on this occasion we were not able to exceed your expectations.We will share this feedback to our house keeping team members to improve our quality of cleaning as you mentioned ..Apologies once again.We look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath
They asked for additional details and requested payment when it was already done. Please review details before asking. Also, the rooms were not clean. You pay a premium price for a crappy hotel. Doesn’t deserve a 4 star rating.
Shivani
Response from General Manager on 17 Jan 2023
Dear Ms. Shivani,Jay Somnath!!!Apologies .Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath.We endeavor to provide our guests with an ultimate hospitality experience and I came to know that on this occasion we were not able to exceed your expectations.We will share this feedback to our entire team member for the corrective measure in terms of payment follow up and cleaning issues also..We look forward to welcoming you back in the near future.Kind regards,The Fern Residency Somnath
Room was not clean, there was dust on the floor, no hand towels were provided, rather they said they are out of stock, bath towels were very old. overall experience was disgusting.
Even HOTELS.COM the room was booked at a higher price than the Hotel.
Overall experience was not good.
JANAK J
Stayed 1 night in Aug 2021
8/10 Good
Verified traveller
Travelled with family
27 May 2021
Liked: Cleanliness, staff & service, room comfort
Smell
All well..except for a gutter line outside the room was smelling
We stayed in Fern Gir Forest Resort few years back, had really great time there. Was expecting same quality, service and cleanliness at The Fern Res. We were very disappointed. Hotel rooms were not very clean, room was very small, bathroom smelled. Overall, did noy enjoy our stay.
Verified traveller
Stayed 1 night in Nov 2019
8/10 Good
Kiran
Travelled with family
3 Dec 2019
Liked: Staff & service
The rooms can be more clean and comfortable comfortable
I am not recomand this hotel,my experience with them not good
Verified traveller
Stayed 1 night in Feb 2019
Response from Akash Sharma on 17 Apr 2019
Dear Valuable Guest,
Thank you for sharing about your experience of your recent stay at The Fern Residency Somnath on Expedia.
We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services.
We hope to welcome you back in the near future.
Very nice I am happy for stay and services from expedia
Verified traveller
Stayed 1 night in Jan 2019
Response from Akash Sharma on 13 Feb 2019
Dear Guest,
Than you for your valuable feedback
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Good experience...recommended.
Experience was very good
Verified traveller
Stayed 1 night in Jan 2019
Response from Akash Sharma on 13 Feb 2019
Dear Guest,
Than you for your valuable feedback
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Dear Mr.Priyatham,
Than you for your valuable feedback
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Dear Mr.Ankit,
Than you for your valuable feedback
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Dear Ankit,
Than you for your valuable feedback
We endeavor to provide our guests with an ultimate hospitality experience and I am glad to know that, on this occasion, we were able to exceed your expectations.
We look forward to welcoming you back in the near future.
Very satisfying experience. Great place to stay. Great food.
Jayarama
Stayed 1 night in Nov 2018
Response from Akash on 28 Nov 2018
Dear Guest,
Greeting From The fern residency Somnath
It is always a great feeling to hear an inspiring review from our delighted guest. We are glad to hear that we could extend a pleasant experience during your stay with us. Every team members are overwhelmed by your words of appreciation.
Your appreciation and acknowledgement of the various aspects of our services have been conveyed to our team,
We thank you once again for your wonderful feedback and look forward to the pleasure of having you stay with us in the future soon.
Nice location and good breakfast excellent staff and good hospitality. Room VERY BIG and comfy
Satish
Stayed 1 night in Nov 2018
Response from Akash Sharma on 23 Nov 2018
Dear Mr. Satish,
Greetings from The Fern Residency, Somnath!!!
It is always a great feeling to hear an inspiring review from our delighted guest. We are glad to hear that we could extend a pleasant experience during your stay with us. Every team members are overwhelmed by your words of appreciation.
Your appreciation and acknowledgement of the various aspects of our services have been conveyed to our team,
We thank you once again for your wonderful feedback and look forward to the pleasure of having you stay with us in the future soon.
With Kind Regards,
Akash Sharma
Asst Front Officfe Manager
Good, classy hotel. Helpful staff. Room and bathroom amenities were ample and very thoughtful.
There was a bucket n mug in addition to the shower and bath tub. And there was good tooth paste.
Tanya
Stayed 1 night in Oct 2018
Response from Akash Sharma on 27 Oct 2018
Dear Valuable Guest,
Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us.
We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services.
We hope to welcome you back in the near future.
Kind regards,
hotel on the main road and 5 min drive from temple
very good hotel with safe parking . very clean and comfortable with all modern ammenites and good food. the staff makes a very visible effort to make you comfortable. if one is planning a visit with family and friends, the firn somnath is highly recommend
vaibhav
Stayed 1 night in Feb 2018
Response from Akash Sharma on 22 Oct 2018
Dear Vaibhav,
Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us.
We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services.
We hope to welcome you back in the near future.
Kind regards,
Very good experience. Restaurant is pretty good too. Only minus is the bad gym in 2nd floor. Absloutely below standard
Verified traveller
Stayed 2 nights in Dec 2017
Response from AKash Sharma on 22 Oct 2018
Dear Guest,
Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us.
We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services.
We hope to welcome you back in the near future.
Kind regards,
Hotel was right in the middle of the city. Very close to the somnath temple. Clean room and comfy bed. Bathroom is ok.. may use little clean up. So are the towels etc. breakfast was very good with plenty of choices. And the boys at breakfast area were excellent prompt and very helpful. Enjoyed our stay.
Venkatarao
Stayed 1 night in Sep 2017
Response from AKash Sharma on 22 Oct 2018
Dear Mr.Vankatrao,
Thank you for providing such a wonderful review of The Fern Residency Somnath following your recent stay with us.
We at The Fern Residency Somnath make every effort to ensure your expectations are exceeded. I sincerely appreciate the time you have taken to share your personal experience and acknowledge our hotel facilities and services.
We hope to welcome you back in the near future.
Kind regards,
Good hotel only restaurant staff not good very slow on the service but food is excellent
dinesh
Response from Nishant Anand - Assistant Front Office Manager on 18 Oct 2016
Dear Valued Guest,
Greetings from The Fern Residency, Somnath
I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. We thank you for your constructive feedback regarding our team member's hospitality. Your comments will serve as an added inspiration and ray of improvement to consistently maintain the high standards which you have experienced during your stay with us.
We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath.
With Kind Regards,
Unfortunately being close to fish market ,had bad smell in the afternoon at check in but subsided by days end.
Verified traveller
Response from Nishant Anand - Assistant Front Office Manager on 18 Oct 2016
Dear Valued Guest,
Greetings from The Fern Residency, Somnath
I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. Your comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.
We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath.
With Kind Regards,
6/10 Okay
Verified traveller
10 Jan 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Somnath
Promised benefits given only if asked/demanded multiple times
Verified traveller
Response from General Manager on 18 Oct 2016
Dear Valued Guest,
Greetings from The Fern Residency, Somnath
I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. Your comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.
We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath.
With Kind Regards,
Nishant Anand
Assistant Front Office Manager
I stayed on 31st night in Somnath Property. The Room and facilities are really good. The food (lunch) was good, however little spice for children. For me the experience was good, however the rooms are over priced. It is a relatively new property. They also arrange for autos from Hotel to Temple (Charge INR 100/-) however you may get the return journey at INR 60/- as well. It is advisable to book the autos from Hotel initially then you can take Auto driver's number and ask him to come at specific time.
Saurabh
Response from Nishant Anand - Assistant Front Office Manager on 18 Oct 2016
Dear Valued Guest,
Greetings from The Fern Residency, Somnath
I am delighted to know that we met up to your expectations and to learn that you thoroughly enjoyed your stay with us. We thank you for your gracious words regarding our team member's hospitality. Your comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us.
We value your comments which are shared with all and thank you for recommending us and certainly look forward to welcoming you back to The Fern Residency, Somnath.
With Kind Regards,
Hotel di recente costruzione, camere pulire, spaziose e bene attrezzate. Buon ristorante con buffet serale abbondante e conveniente. Personale efficiente e disponibile.
Ottima soluzione per una sosta confortevole con uno standard qualitativo decisamente all'altezza del prezzo.