Junior Suite | Terrace/patio
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Reviews of Palazzo Cendon - Le Mansarde

Palazzo Cendon - Le Mansarde
Calle Cendon, Cannaregio 533, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 792 reviews" "
Rating 8 - Good. 329 out of 792 reviews" "
Rating 6 - Okay. 87 out of 792 reviews" "
Rating 4 - Poor. 24 out of 792 reviews" "
Rating 2 - Terrible. 6 out of 792 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ana, Miami

Liked: Cleanliness, staff & service
It is very well located, rooms are very clean. Mine even had a terrace. Staff very friendly.
Stayed 4 nights in Apr 2024

8/10 Good

colleen

Travelled with family and small children
Liked: Cleanliness, staff & service
This property looks quite dated from the outside but it’s lovely. We stayed in the Junior Suite with a balcony and it was glorious for one night. The hotel is situated in a lovely area of Venice. We’ve stayed in other places near the Rialto Bridge and San Marco and much prefer this area of town. Lovely restaurants, walkable. Would definitely recommend.
Stayed 1 night in Apr 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Really nice, the people were very friendly and attentive
Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Stayed 2 nights in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked early and got the best room [2.1] with that stunning balcony as shown in their picture. Very, very helpful staff. Very good breakfast in the morning. Would book again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Julio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff.
Stayed 1 night in Nov 2023
Response from Reception team on 16 Nov 2023
Dear Julio, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Christopher, Saginaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place overlooking the canal. Quite part of town. Loved the breakfast!! The room was perfect and very romantic. Staff went out of their way to help us -- extraordinarily friendly! Highly recommended.
Stayed 1 night in Nov 2023
Response from Reception team on 16 Nov 2023
Dear Christopher, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Superb. Lovely big room (no. 3) with a city view i.e. onto adjoining property, very clean, comfy bed and pillows. Very powerful shower with lots of hot water. Usual continental style breakfast with fresh rolls and croissants, meats, cheeses, fresh fruit and yoghurts. Very friendly staff throughout. Will definitely return on our next trip to Venice.
Stayed 3 nights in Oct 2023
Response from Reception team on 16 Nov 2023
Dear Frances, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Reception team on 16 Nov 2023
Dear Susana, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Sean, Swampscott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little hotel walkable from the station on a main canal. The location is away from the crowds, but walkable to all the sites. Nice breakfast and charming room overlooking the canal. We loved it.
Stayed 1 night in Oct 2023
Response from Reception team on 16 Nov 2023
Dear Sean, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

6/10 Okay

Miriam, Richmond

Travelled with group
It was really close to all of the things on our to do list. The only thing I did not like seeing was that there was mold on the shower head who looked really black and needed to be cleaned.
Stayed 2 nights in Oct 2023
Response from Reception team on 16 Nov 2023
Dear Miriam, many thanks for your review, we are really glad you enjoyed your stay and we will consider your advise to improve our services. we look forward to seeing you again very soon!Best Wishes

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Reception team on 16 Nov 2023
Dear Brenda, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Patricia

Very close to access everything
Stayed 2 nights in Oct 2023
Response from Reception team on 16 Nov 2023
Dear Patricia, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Mirtha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2023
Response from Reception team on 16 Nov 2023
Dear Mirtha, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Courtney, Chalfont

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting hotel. Furniture made it feel like an old Victorian home. Our room also had a separate entrance from the street which was unique. The it conditioner didn’t keep the room as cold as I would have preferred, but it was adequate. And more pillows would be ideal. The room was a little dusty and could have been a bit cleaner, but overall it was comfortable. We loved the location - a short and easy walk from the train stations, which you will want especially if you have luggage. The areas is off the beaten path enough that it is quieter and less crowded, but still a short walk to the tourist attractions you would want to see. It is also located near some great restaurants. It was perfect for my husband and I to stay 2 nights. We would stay here again.
Response from Reception team on 16 Nov 2023
Dear Courtney, many thanks for your beautiful review, we are really glad you enjoyed your stay and we will consider your advise to mprove our services. we look forward to seeing you again very soon!Best Wishes

4/10 Poor

Sergiy, Ocean Isle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Whereas the property is quite ok and the towels some of the best ever, noise from neighboring rooms was awful to the extent that I barely slept. Won’t go again.
Stayed 1 night in Oct 2023
Response from Reception team on 16 Nov 2023
Dear Sergiy, many thanks for your review, we are really glad you enjoyed your stay and we will consider your advise to improve our services. we look forward to seeing you again!Best Wishes

10/10 Excellent

Zoraida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views to grande canale in Venecia 😍
Stayed 2 nights in Sep 2023
Response from Reception team on 16 Nov 2023
Dear Guest, many thanks for your beautiful review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Reception team on 16 Nov 2023
Dear Guest, many thanks for your review, we are really glad you enjoyed your stay. we look forward to seeing you again very soon!Best Wishes

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
A okay place
Couldn't find any places in this hotel that matches the pictures.
Stayed 3 nights in Sep 2023
Response from Reception team on 16 Nov 2023
Dear Guest, many thanks for your review, we are really glad you enjoyed your stay and we will consider your advise to improve our services. we look forward to seeing you again very soon!Best Wishes

8/10 Good

Jo

Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, typical Venetian night
Our stay was wonderful, albeit short. The room was cute and the decor was antique. I told my daughter that I felt as though I was visiting my rich grandmother (I don’t have one of those!). Although large by Venetian standards, all rooms are small and the tub is more designed for baths, not showers. The balcony gave a beautiful view of the canal and if you left the balcony doors open, a truly magical breeze fills the room. The staff was very pleasant and accommodating. The location is just a short walk from the train station so pulling luggage wasn’t a problem.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice hotel, 8 minute walk from the train station. The hotel was in an area that was not so crowded, and there were three or four quaint places to eat that were not surrounded by thousands of people walking around you. My son and I went about 50 meters away and watched the sunset from the island’s point, it was gorgeous. The price was several hundred less than other hotels, worth it. The beds are very firm.
Stayed 1 night in Jul 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything we needed, friendly staff, clean, has AC. Great experience.
Response from Reception on 23 Jul 2023
Dear Tyler, many thanks for your wonderful review, we are really glad you enjoyed your stay and w look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Reception on 23 Jul 2023
Dear Barry, many thanks for your beautiful review, we are really glad you enjoyed your stay and w look forward to seeing you again very soon!Best Wishes

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
We thoroughly enjoyed this hotel. The location, in the Canareggio area, is wonderful--it's one of the few parts of Venice that feels like an area where real people live, and because the Canareggio canal and other smaller ones in the area have wide sidewalks on either side, it's also a great area to dine canal-side. The breakfast was out of this world--definitely recommend--and we really appreciated our three person room with unique furniture and a clean modern bathroom.
Stayed 2 nights in Jun 2023
Response from Reception on 16 Jul 2023
Dear Tracy, many thanks for your wonderfulreview, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Best Wishes

4/10 Poor

Nazanin

Travelled with partner
Liked: Cleanliness, staff & service
Had aweful experience with mosquitos 😔 could not sleep over night and in the morning one could think we had chicken pox! 18 hrs passed and still looking aweful 😭
Stayed 1 night in Jul 2023
Response from Reception on 4 Jul 2023
Dear Nazanin, we are really sorry for this bad experience, but we provide a moquito repellent at the reception, as we explain you at your check out!Although this experience, we hope you had a great stay with us and we are looking forward to see you again!Best Wishes - Reception Team

8/10 Good

Javier

Liked: Cleanliness, staff & service
The hotel is in a good location walkable to many restaurants/shops and with the canal right in front. The room and bathroom were small but that was expected. This is an old hotel in an old city so don’t expect modern. It was clean but the towels need to be changed as they seem to be worn out. They did not accept AMEX to pay for the taxes or even the mini bar items however overall it was a great stay with helpful and friendly staff.
Stayed 2 nights in Jun 2023
Response from Reception on 4 Jul 2023
Dear Javier, many thanks for your beautiful review, we are really glad you enjoyed your stay!We will take in consideration your advises! We look forward to seeing you again very soon!Best Wishes – Reception Team

8/10 Good

Victoria

Stayed 1 night in Jun 2023
Response from Reception on 4 Jul 2023
Dear Guest, many thanks for your review, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Best Wishes – Reception Team

10/10 Excellent

olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was old world charm so dont expect moden how ever it was plesent and we had a room with a balcony to the 2nd biggest canal with views of the sunset and the ferries mins walk. Hotel staff where very helpful and knowledgeable.
Stayed 1 night in Jun 2023
Response from Reception on 4 Jul 2023
Dear Olivia, many thanks for your wonderfulreview, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Best Wishes – Reception Team

10/10 Excellent

Debbie

Stayed 2 nights in Jun 2023
Response from Reception on 4 Jul 2023
Dear Debbie, many thanks for your wonderful review, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Best Wishes – Reception Team

10/10 Excellent

Donna, Las Vegas

Stayed 1 night in Jun 2023
Response from Reception on 4 Jul 2023
Dear Donna, many thanks for your beautiful review, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Best Wishes – Reception Team

8/10 Good

FRANCINE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The reception was very friendly. The room was clean and the view from the balcony was nice. We asked for a couple of extra bath towels and they would not give them. Needs to be updated. Towels were a little threadbare, shower head sprayed in every direction and needed to be replaced, bathtub was chipped in many places, bidet had no water pressure and air conditioning did not work. Wouldn’t stay here again.
Stayed 2 nights in Jun 2023
Response from Reception on 17 Jun 2023
Dear Francine, thank you for your feedback, this is very important for us to improve our work!Our staff when you needed helped you and also gave you towels, of course we can not give them unlimited.. Is included: 1 big, middle and small per person.Our towels and sheets come from a professional laundry so it makes us very strange this your comment, but we will check and improve.We will also try to improve for the bathroom.The air conditioning here is activated permanently in mid-June.We hope anyway that you have been fine and can accommodate you again in the future!

10/10 Excellent

Misty

Stayed 1 night in Jun 2023
Response from Reception on 17 Jun 2023
Dear Misty, many thanks for your wonderful review, we are really glad you enjoyed your stay and w look forward to seeing you again very soon!Best Wishes – Reception Team

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very nice. Good location. Older and charming building. I plan on returning.
Stayed 2 nights in May 2023
Response from Reception on 1 Jun 2023
Dear Valerie, many thanks for your wonderful review, we are really glad you enjoyed your stay and w look forward to seeing you again very soon!Best Wishes – Reception Team

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Short walk from train station. Quiet area. Good breakfast. Friendly and helpful staff, everyone.
Stayed 1 night in May 2023
Response from Reception on 1 Jun 2023
Dear Dave, many thanks for your beautiful review, we are really glad you enjoyed your stay and w look forward to seeing you again very soon!Best Wishes – Reception Team

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Amazing service and accommodations, especially for the price I paid. Convenient location. Would definitely stay here again!
Stayed 1 night in May 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

10/10 Excellent

hiep, harrisburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception persons were very nice and helpful. The location is very safe and convenient. The breakfast service was very good.
Stayed 3 nights in Apr 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathrooms were clean. The staff were really nice. Very close to the train station. The only thing to be aware of is that if you have a room facing the canal, then a lot of the noise will travel up to your room. I’d recommend ear plugs if you’re sensitive to noise.
Stayed 2 nights in Apr 2023
Response from Reception on 18 May 2023
Dear Lorraine, many thanks for your beautiful review, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Thank you for your advices, we always try to do our best!Now we are in high season so the restaurants and bars are open till late nightBest Wishes – Reception Team

8/10 Good

Bridgit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful old hotel, in a fantastic location for exploring Venice. We stayed in a junior suite overlooking the canal. Spent every morning sipping a coffee on the balcony watching the boats go by (the water buses are quite noisy if you’re a light sleeper!) Breakfast was basic, but that wasn’t too much of an issue as we invariably grabbed a coffee and aperol spritz mid morning! There was no kettle in our room, and after explaining to the receptionist a kettle and cups were delivered to our room (at an additional cost mind you!) Overall I’d definitely book again.
Stayed 3 nights in Apr 2023
Response from Reception on 18 May 2023
Dear Bridgit, many thanks for your beautiful review, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Thank you for your advices, we always try to do our best!The keetle is free by request, so sorry for the misunderstanding.Best Wishes – Reception Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very helpful staff. Comfortable room though bathroom very small. Quite a lot of noise from adjacent rooms
Stayed 1 night in Apr 2023
Response from Reception on 18 May 2023
Dear Guest, many thanks for your beautiful review, we are really glad you enjoyed your stay and we look forward to seeing you again very soon!Thank you for your advices, we always try to do our best!Best Wishes – Reception Team

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel close to the station and within walking distance of Rialto etc. staff are so nice and breakfast was a delight. Will definitely stay there any time I’ m in Venice
Stayed 2 nights in Apr 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location mostly quiet and close to railway station and vaporetto stops. The staff were excellent.
Stayed 3 nights in Mar 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
lovely rooms and great staff
Stayed 4 nights in Mar 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional Venetian hotel
Brilliant hotel, really helpful staff and located within walking distance of train station and rest of Venice . Vaporetto stop 100 yards. Room behind reception with sitting room bedroom and bathroom was brilliant as I wanted as few stairs as possible. Staff were super helpful . Would definitely recommend
Stayed 2 nights in Mar 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Federica on 18 May 2023
Dear Guest, thank you for leaving a rating about your experience at Palazzo Cendon. We look forward to hosting you again soon! Best regards