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Reviews of Generator Venice

Generator Venice
Fondamenta Zitelle 86, Venice, VE

Reviews

8.4

Very good

Rating 10 - Excellent. 193 out of 497 reviews" "
Rating 8 - Good. 219 out of 497 reviews" "
Rating 6 - Okay. 56 out of 497 reviews" "
Rating 4 - Poor. 18 out of 497 reviews" "
Rating 2 - Terrible. 11 out of 497 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Conner

Liked: Cleanliness, staff & service
Disliked: Amenities
Keys were unavailable that was quite unfortunate, but staff did their best to ensure minimal disruption. Overall would stay again!
Stayed 2 nights in Mar 2024
Response from Generator Venice FO Team on 16 Mar 2024
Thanks a lot for taking the time to share your review and feedback! We hope to see you again in the future.Generator Venice

4/10 Poor

Valeria Andrea

I paid a share room with 8 people, when I got there they placed me on an 16 people room. We complain with the receptionist and told he couldn’t do nothing about.
Stayed 2 nights in Feb 2024
Response from reception on 26 Feb 2024
Thank you for taking the time to share your experience about your recent stay at our property. We will make sure your comments are being passed back to the relevant team(s). If you would like to reach us through one of our official channel, we will be happy to clarify all the misunderstanding about the room, well explained on the website that you reserved a mix dormitories Kind regards, Generator Venice

10/10 Excellent

Kalyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 10 years and the atmosphere was far better as the bar area seemed to busier (probably due to pricing) and there wasn't security inside making sure that people were not drinking after 11pm
Stayed 3 nights in Nov 2023
Response from Miriam on 20 Nov 2023
Thank you for sharing your comments with us. I will make sure that your comments are being passed on to the relevant teams. Generator Venice

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun spot to stay for a few days. The bathrooms are shared and are a bit tight, but for the price you can't complain. Definitely a unique experience if you have never stayed in a Hostel before. The coffee/drink bar was great, good area to mingle as well. Note, you do have to get there by water taxi, so be prepared to buy a ticket or day pass upon arrival.
Stayed 2 nights in Oct 2023
Response from Miriam on 11 Nov 2023
Hi Zachary, Thank you so much for the positive review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon here in Venice! Best wishes, Generator Venice.

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the reviews
I read a lot of reviews, many w negative comments, like slow internet. I enjoyed Generator, clean rooms, easy set up, big play room w bar and food and good internet. The biggest issue is that it’s not on the big Venice island, which means figuring out the vaporettos to the spot. Not hard, plenty of boats and doesn’t limit things, but a slight inconvenience. But the view at night is amazing.
Stayed 2 nights in Sep 2023

8/10 Good

Renée

Liked: Property conditions & facilities
Common facilities are great but rooms are very cramped and there's no where in the bathroom to put your things while you shower
Stayed 3 nights in Sep 2023

6/10 Okay

Keneth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff willing to answer questions and help out. The hostel was nice itself too (I’ve stayed in much worse) and for me, in an easy location to commute both day and night from mainland Venice and Lido (for the film festival). Would defo comeback.
Stayed 5 nights in Sep 2023
Response from Miriam on 15 Sept 2023
Glad to hear you had a great time with us, we hope to see you again soon! Generator Venice

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The dorm was a bit gross and super exxy for a hostel
Stayed 9 nights in Aug 2023

8/10 Good

Jessica

Stayed 3 nights in Sep 2023

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Eduardo, LONDON

Liked: Staff & service, amenities, property conditions & facilities
It’s a great place to stay, nice decoration, great and very informative members of the staff. In my opinion, this hostel has a slightly lower price compared to others because you have to get a ferry boat to get there. The ONLY disadvantage is that it’s located in a island and you have to pay a ferry do get from/to. The pass I bought costed me about 20 euros and was valid for 24 hours. It might not be a disadvantage for some as I could use this pass to ride boats all over venice’s canals. These boats are kind of public transport that takes you all over the city.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ashslynn, Bryn Mawr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my 4 day stay here.. the property itself was very nice for a hostel, the staff Sarah and luchea was super kind and helpful, the others that work the desk was nice alsooooo.. I stayed in 201 and it was clean every day and air conditioning which was a plus…the ladies shower was super gross , the shower needs to be beached down to remove all the mold 👎 Other than the shower, this is a great place away from tourist crowds, very chilled atmosphere, close to waterbus, market, dining, attractions etc.. I would highly recommend and if I’m in Venice again I would stay here again … Overall good vibes and the lounge area is very cool pool table, games , reading area, bar etc.. this is in a great location. I had my coffee every morning outside by the water and that was most lovely.. overall great place to stay.. oh by the way this was my 1st time staying in a hostel
Stayed 1 night in Aug 2023
Response from Miriam on 30 Aug 2023
Thank you so much for the positive review. We would love to welcome you back again soon! Generator Venice

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good

8/10 Good

Ellie

Liked: Staff & service, property conditions & facilities
Close to water bus to take you anywhere around Venice but out of the way of the hustle and bustle of tourests.
Stayed 3 nights in Aug 2023
Response from Miriam on 20 Aug 2023
Glad to hear you had a great time with us, we hope to see you again soon! Generator Venice

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and available when needed. The location was breath taking. Eating while watching the sun set on Venice was a memorable experience. The public transit ferry dock was very close. I had a 7 day transit pass for the city which I found very useful.
Stayed 4 nights in Aug 2023
Response from Miriam on 13 Aug 2023
Thank you so much for the positive review. We would love to welcome you back again soon! Generator Venice

6/10 Okay

Kenji

Stayed 2 nights in Jun 2023
Response from FO Team on 24 Jul 2023
Hi There, Thank you for the review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon here in Venice! Best wishes, Generator Venice.

6/10 Okay

Kai

Disliked: Cleanliness, property conditions & facilities
Dirty bathroom
Stayed 2 nights in May 2023
Response from Miriam on 3 Jun 2023
I was really disappointed to hear about your experience with us. Our housekeeping team does work hard to keep everything looking at its best for guests. Our policy is to monitor the rooms and clean any rubbish.If you require extra cleaning, you can always mention this to our team at reception. We would love for you to give us another chance next time.Generator Venice

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Sara on 22 Dec 2022
Thank you for taking the time to leave us a review. We hope you also had a nice time in Venice. Generator Venice

6/10 Okay

Marie-Noelle, Quebec

Liked: Cleanliness
Disliked: Staff & service
The location is great despite not being on the main island. Easy transportation as well, but you absolutely need a vaporetti pass. Also plan towels/hair dryer/lock/soap etc because those all come at an extra cost, which was very disappointing. The shared bathroom are so small, you have very little room to put down your things or hand your clothes while you are in the shower.
Stayed 2 nights in Oct 2022
Response from Nicola on 12 Oct 2022
Hello! We would like to thank you for sharing your experience. We can assure you that your feedback is very important to us and it has been shared with our management team in order to improve our level of service. We do our best to make our guests' experience as pleasant and memorable as possible. Kind Regards, Generator Venice.

8/10 Good

Koharu

Liked: Cleanliness, staff & service, property conditions & facilities
It was unfortunate that the two doors of the toilets were both broken, but the room was ok.
Stayed 2 nights in Sep 2022
Response from Miriam on 26 Oct 2022
Thank you so much for your review Koharu!We appreciate your feedback and are pleased to hear that you enjoyed your stay. We are sorry for the doors inconvenience, we are working to fix them. We hope to see you in Generator Venice or in one of our other locations very soon!The Generator Venice Team

10/10 Excellent

Shahidul

Liked: Cleanliness
Hotel is Good, Clean. But Front desk should be improved. They forgot how to smile. Too much commercial.
Stayed 2 nights in Aug 2022
Response from Andrea on 27 Aug 2022
Hi there, Thank you so much for the positive review. We're really glad to hear that you enjoyed your stay with us and we hope to see you soon here in Venice! Best wishes, Generator Venice.

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place
Very good place with air conditioner
Stayed 2 nights in Jul 2022
Response from Miriam on 25 Jul 2022
Thank you so much for your kind review Juan! We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you in Generato Venice or in one of our other locations very soon! The Generator Venice Team

10/10 Excellent

Teresa

Stayed 1 night in Jul 2022
Response from Sara on 19 Jul 2022
Thank you so much for your kind review Teresa! We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you in Generator Venice or in one of our other locations very soon! The Generator Venice Team

10/10 Excellent

Harvey

Stayed 7 nights in Jun 2022
Response from Sara on 19 Jul 2022
Thank you so much for your kind review Harvey! We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you in Generator Venice or in one of our other locations very soon! The Generator Venice Team

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities
Clean and just quick water ride to the main attractions of Venice. The hostel is a few steps away from the water taxi. Easy check in and very clean .
Stayed 1 night in May 2022
Response from Miriam on 11 Jun 2022
Thank you so much for your kind review Kelly! We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you in Generator Venice or in one of our other locations very soon! The Generator Venice Team

10/10 Excellent

Tonemian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Nicola on 14 May 2022
Hi there, Thank you so much for the positive review we appreciate you taking the time to share your feedback We're really glad to hear that you enjoyed your stay with us and we hope to see you soon here in Venice! Best wishes, Generator Venice.

2/10 Terrible

Joseph

Stayed 1 night in Mar 2022
Response from Sara on 3 Apr 2022
Hi, thank you for your review. We are very sorry and extremely disappointed to learn that you have had a problem with our staff and our policies .... Our team is the first and last impression a guest can have of our property and it is important that they support our values. We hope that next time you can follow the anti-covid policies in force in Italy and we hope to welcome you in the future to leave a better impression on you. We just have to follow our policies ... Best wishes, Generator Venice.

4/10 Poor

Ramanath

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location
The location was good bit the imfoati9n from the staff was poor. For a hostel they did not have any walking tours. Service fro. Staff lacking.
Stayed 1 night in Oct 2021
Response from Generator Venice on 7 Oct 2021
Hi there, Thank you for your review. We are very sorry and extremely disappointed to hear that you didn't enjoy your stay. Our team are the first and last impression a guest may have of our property and it is important that they support our values. We hope you still enjoyed your time in Venice and hope to welcome you back in the future to leave a better impression on you. Best wishes, Generator Venice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best location ever. nice stay.
Stayed 1 night in Jul 2021
Response from GenVe on 19 Jul 2021
Hi, Thank you so much for the positive review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon here in Venice! Best wishes, Generator Venice.

8/10 Good

S

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2020
Response from Generator Venice Team on 27 Aug 2020
Hi there, Thank you so much for the positive review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon here in Venice!

2/10 Terrible

TOLGA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Davide on 23 Jan 2020
Dear Tolga, We are sorry that your stay didn’t meet your expectations, we would like to receive detailed information about your stay and the reasons for your low scores. Looking forward to your feedback. Regards, The Generator Team

10/10 Excellent

LITONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Nicola on 14 Jan 2020
Hi there, Thank you so much for the positive review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon here in Venice! Best wishes, Generator Venice.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hostel.
Super friendly staff. Very well kept dorm room. Comfy bed. Perfect for exploring Venice without being stuck in with the crowds all the time. The ferries are frequent and super fast; probably quicker to get to Piazza San Marco from Giudecca by ferry than from other hostels in Central Venice.
Stayed 2 nights in Dec 2019
Response from frontOffice on 7 Jan 2020
Thank you so much for your kind review Maria! We appreciate your feedback and are pleased to hear that you enjoyed your stay. We hope to see you in Generator Venice or in one of our other locations very soon! The Generator Venice Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, Clean, Vibrant, Friendly, Near to Boat Stop.
Stayed 1 night in Nov 2019
Response from sara on 19 Nov 2019
Hi, Thank you so much for the positive review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon here in Venice! Best wishes, Generator Venice.

8/10 Good

Steph, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 pounds fee for keeping your luggage stored at the reception, despite on same day of your check in or not. Otherwise, conveniently located near Zitelle waterbus station. There's pizza cafe & restaurant just next to the hostel. Overall, good stay
Stayed 1 night in Oct 2019
Response from sara on 27 Oct 2019
Hi, Many thanks for taking the time to review your stay. Thank you, thank you and once more thank you for leaving such a wonderful feedback, which makes us proud for the job done and also let us recover some energies to keep offering the same great service you enjoyed! We hope to be able to welcome you again here in Venice Best regards Generator Venice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Sara on 23 Sept 2019
Dear guest Thank you for your fantastic review! Reviews like yours are very rewarding. Regards

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good location
My only confusion was that I had booked a room with a private bathroom and it didn’t have one. Other people from other rooms bad access to it. It was a female bathroom but often males would use it. Didn’t like the showers as they needed a good clean and there was nowhere private to change. Also anyone could see you showering (even with the ‘partially frosted’ glass. This needs to be improved.
Stayed 2 nights in Aug 2019
Response from Matteo on 20 Sept 2019
Hi Katherine, Many thanks for taking the time to review your stay. We are glad to hear you enjoyed your stay and thank you again for leaving such an excellent feedback about your stay. Thank you also for sharing your comments that we will address to our management. We hope to be able to welcome you again in the future Kind Regards Matteo Generator Venice

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent book this one and no worries.
Stayed 3 nights in Aug 2019
Response from Francesca on 24 Nov 2019
Hi Charles, thank you very much for your positive rating and review, we really appreciate it. We hope to welcome you soon in Generator! Kind regards, Front Office Team

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generator is always a good deal
Hostel is nice and well located, although you have to take a waterbus to go anywhere, but that's Venice. The rooms were comfortable and clean, my only complain is that the top floor is very warm in the summer, especially on the top bunk bed. Also, there is no fridge nor kitchen to prep your own meals but the breakfast is well stocked. Staff is friendly and the hostel is spacey.,
Stayed 2 nights in Aug 2019
Response from Sara on 3 Sept 2019
Ciao Joyce, Many thanks for taking the time to review your stay. Thank you, thank you and once more thank you for leaving such a wonderful feedback, which makes us proud for the job done and also let us recover some energies to keep offering the same great service you enjoyed! We hope to be able to welcome you again here in the future Warm regards from Venice Sara Generator Venice

8/10 Good

Yasaman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. It’s in Giudecca, not the main island but it’s only a couple of stops away. The staff were alright, not the friendliest. Breakfast was also alright. There’s a restaurant and bar there as well.
Stayed 2 nights in Aug 2019
Response from Matteo on 10 Sept 2019
Hi Yasaman, Many thanks for taking the time to review your stay. We would like to say a BIG thank you for leaving such a wonderful feedback, which makes us proud for the job done and also let us recover some energies to keep offering the same great service you enjoyed. We hope to be able to welcome you again here in Venice Best regards Matteo Generator Venice

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
The hotel is located on a beautiful calm island. Which must be reached by local water transport. That is, you must also go to the center on it. You can’t eat, drink and cook your food inside. Showers and a toilet are scanty, because of this there is constantly water and pieces of paper towels. Towel rental costs 5 €, more expensive than a hostel in Switzerland, where its rent is 1 €. Their food is semi-finished. The rest is normal, a large presentable hall with many sofas, armchairs. Great coffee in my opinion. This is mostly a youth hostel, which is undoubtedly a plus. The result, if not for the beautiful view, good acquaintances, and coffee, I certainly would not have returned here. In addition, the price must also be multiplied by 2 since, the ticket for the fare costs about the same
Stayed 2 nights in Aug 2019
Response from Matteo on 16 Aug 2019
Dear Guest, Many thanks for taking the time to review your stay. We are glad to hear you enjoyed your stay and thank you again for the positive feedback left. Thanks also for sharing your comments about your experience, that can help us to improve even more! We hope to see you again here in the future Kind Regards

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Good deal on balance
The bunk rooms are crowded, and most nights they played music which was very audible in the 1st floor bunk rooms. The bathrooms were not ventilated well (very very humid), and there was almost always water on the floor. However, the base room rate was reasonable, even with an added 6.50 euro for breakfast. The bunk rooms were clean, the staff was helpful and cordial. The location works very well if you have an unlimited vaporetto pass, probably not otherwise. The laundry, etc is expensive and they add various charges onto everything. But, that’s probably the cost of doing business in Venice.
Stayed 2 nights in Aug 2019
Response from Matteo on 16 Aug 2019
Dear Eric, Many thanks for taking the time to review your stay. We would like to say a BIG thank you for leaving such an excellent feedback about your stay and also for sharing your comments about your experience, which will help us to improve even more! We hope to see you again here in Venice Kind Regards Matteo Generator Venice

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but some minor draw backs
The generator was a great hostel even though I was in a 16 bed dorm I didn’t really feel that uncomfortable due to the beds and how they are set up. Very comfortable. The staff were super helpful and wanted to make the stay as comfortable as possible. The only draw backs is the location, you have to get a ferry to the main island of Venice and there were only 2 showers for a whole floor and they were tiny and not very private. For the price compared to the rest of Venice it’s a great option though. I would recommend and stay again.
Stayed 5 nights in Jul 2019
Response from Sara on 31 Jul 2019
Dear Guest, Many thanks for taking the time to review your stay. Thank you, thank you and once more thank you for leaving such a wonderful feedback, that makes us proud for the job done and also encourage us to keep improving even more! We hope to be able to welcome you again in the future Kind Regards Matteo Generator Venice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Ideal Hostel in Venice!
This hostel has everything a traveler could ask for. It’s conveniently located near public transportation. The hostel has clean rooms and bathrooms, a friendly and helpful staff, and restaurant/cafe that serves your traditional Italian breakfast and more. Not to mention, the view from the lobby and some rooms is picturesque.
Stayed 1 night in Jul 2019
Response from Matteo on 10 Jul 2019
Dear Guest, Many thanks for taking the time to review your stay. Thank you, thank you and once more thank you for leaving such a wonderful feedback, that makes us proud for the job done and also encourage us to keep improving even more! We hope to be able to welcome you again in the future Kind Regards Matteo Generator Venice

6/10 Okay

Crystal, Utah usa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The air conditioning is an issue. I read the reviews and thought maybe they are exaggerating but no. The issue is the unit is too small for the square footage, there an open area to the roof and the style is not compatible for the unit on the 3rd floor. I did not sleep well at all which is a shame because the linens were comfy
Stayed 1 night in Jul 2019
Response from Matteo on 5 Jul 2019
Hi Crystal, Many thanks for taking the time to review your stay. We are glad to see you enjoyed your stay but on the other hand we feel afraid to not having been able to help you with the air conditioning, since our staff is available 24 hours to help you on any matter. We hope anyway to be able to welcome you again in the future Kind Regards Matteo Generator Venice

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very cool vibe. Friendly staff. Inexpensive, yet fairly good food and drinks in the common area. Nice view (Sunsets!) The island is very peaceful and fairly easy to get in and out by boat (though I never tried after sunset). Earplugs are must since downstairs turns into a dance floor after 11. If you’re specially annoyed by noise, ask for a on a higher floor; I was on the first floor and even with headphones, I could feel the bass through the bunkbed beams. If you’re young and ready for a good time, this is the place.
Stayed 3 nights in Jun 2019
Response from sara on 3 Jul 2019
Dear Guest, Many thanks for taking the time to review your stay. We are glad to hear you enjoyed your stay and thank you once more for sharing your comments about your stay, which will help us to improve even more! We hope to be able to welcome you again in the future. Kind Regard, Sara Generator Venice Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Matteo on 23 Jun 2019
Dear Guest, Many thanks for taking the time to review your stay and for the wonderful feedback left! Safe travels Matteo Generator Venice

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
It wasn’t nice and the staff friendly. View from window so awesome.
Stayed 1 night in Jun 2019
Response from Matteo on 17 Jun 2019
Ciao Sarah, Many thanks for taking the time to review your stay. Thank you, thank you and once more thank you for leaving such a wonderful feedback! This makes us proud for the job done and also let us recover some energies to keep offering the same great service you enjoyed! We hope to see you again here in Venice Warm regards Matteo Generator Venice