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Reviews of Hotel Martello

2 out of 5
Hotel Martello
Piazzale Mezzacapo 3, Mestre, VE

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 94 reviews" "
Rating 8 - Good. 37 out of 94 reviews" "
Rating 6 - Okay. 24 out of 94 reviews" "
Rating 4 - Poor. 6 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Khan

Liked: Property conditions & facilities
In web site they wrote breakfast is included but there they info me that we dont have kitchen
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water for shower and no good-working heat. Super cold in room. Except the good person in the reception.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruined our trip completely
Dead bugs everywhere. No room cleaning. No staffs at the counter ever. False information that eventually caused us to lose our flight and spend $$$$$.
Stayed 3 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
My family with 2 kids were placed in the Colombo hostel instead of being placed in the hotel that i paid for . Terrible experience, the worst i ever had
Stayed 2 nights in Aug 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem.
What really made this a great place to stay was the owner; whether it was letting me check in early, giving comprehensive directions to Venice (with an excellent map) or preparing cocoa at breakfast she did it with care and charm. The location is also great, a short stroll from Mestre station, from where one can get to Venice easily and cheaply. The buses run from even closer to the hotel. I'd say this was a more convenient location than some parts of the island itself, as trains run every ten minutes. It's not a luxury option, but definitely much better than hostelling or paying over the odds for somewhere in the city centre.
Stayed 1 night in Sep 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for traveling into Venice
Very convenient hotel for traveling short distance into Venice by train or bus - train station with frequent service 5 minute walk from hotel (about 15 minutes into Venice by train). Really helpful owner who gave us lots of information and advice when we arrived. Rooms basic but very clean with very good air conditioning - seemed to be recently refurbished. Breakfast okay but limited choice.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again!
We loved this quiet Marghera location and the owners were very helpful and friendly! The breakfast and breakfast rooms were great.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location for public transport
Very friendly and helpful hotelier. Only downside was the beds weren't great and the shower was weak. Good overall though

8/10 Good

Carley, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great gateway location
We booked this hotel because of its proximity to the train station. We wanted a hotel that offered easy access to the main attractions in Venice but was also close to the train station as we were getting a morning train to Verona. It isn’t the most modern hotel however it is very clean and has everything we needed for our stay. The room was a good size, had air conditioning and a safety deposit box which was useful. The bed wasn’t the most comfy (not terrible though) and this was a minor issue compared to the great service provided by the hotel. Free wifi was also available. The owners and staff were very friendly and provided really helpful information about the local area and getting around. The hotel is perfectly located for getting into Venice. You can catch a bus from just around the corner or a train. Both options are explained by the owner and so easy to use. We chose the train. A breakfast basket was included and consisted of a roll, croissant, and Italian toast along with a variety of spreads. Tea, coffee and orange juice was also on offer. A simple breakfast but a nice start for the day. There were a range of restaurants nearby and a couple of small stores if you wanted a bottle of water etc. If you are looking for a base for a couple of nights at a reasonable price I would highly recommend this hotel. I would stay here again if I returned to the area.

10/10 Excellent

rita, Utah USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room in beautiful small hotel with charm
Our hostess Karla was helpful and kind. Her communications were always clear and she took the time to answer questions with sincerity and good advice. The hotel is in beautiful condition and spotlessly clean. We enjoyed being away from the tourist crowds on the island of Venice. It was only a few blocks walk to take either a bus or the train, and a 10 Minute ride to Venice. And Karla gave us easy directions for both as soon as we arrived.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wifi was terrible but the staff was helpful

8/10 Good

Mar, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant place to stay.
Overall, the hotel and staff were very nice and it was convenient to the train station. The only small drawbacks were the same breakfast every day which would be okay for a couple of days but I stayed for 6, and it was a little cold and damp so took awhile to warm up and fall asleep.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Raghunandan

Liked: Cleanliness
Disliked: Staff & service
Overall good for stayting

10/10 Excellent

Peter, Leeds, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money.
Really nice small hotel in quiet location but close to buses and trains into Venice. Room was spotlessly clean and the lady proprietor was very friendly and helpful. Would definitely go back again.

8/10 Good

Castro, Quito, ecuador.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, kind owner.
Well situated in a quiet and safe neighbourhood with easy access to the Mestre train station and bus access to and from Venezia. Shops and supermarket are reasonably near (10 minutes or less on foot) Owner is caring and friendly. Rooms are small and simple, but clean and adequate. I would easily stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and clean. Staff were very welcoming. The only negative I'd the breakfast where everything is in packets, if you have the option to skip it I would.

8/10 Good

Yashodhan, India

Liked: Cleanliness, property conditions & facilities
Value for money accommodation near Venice
We stayed here for 2 nights while visiting Venice on holiday. The hotel is 10 minutes walk from the Venice Mestre railway station. It is also close to the bus stops which take you to the ferry terminals for connections to Venice island. The hotel is family owned and operated. The landlady was helpful and forthright in all communications. They had a customised map / timetable leaflet explaining how to get in to Venice and back using the bus / train / ferries. Came in very handy. The breakfast was pretty basic continental off the shelf stuff. No complaints.

10/10 Excellent

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location. Close to the station.

6/10 Okay

Serine, Canada

Liked: Cleanliness
Very good
The room was clean. Take 15 minute to Venice. Neighborhood was quiet.

8/10 Good

Xiuling, Calgary, Canada

Liked: Cleanliness, staff & service
Nice hotel to visit Venice
It is very convenient location to visit Venice if you are traveling budget limited. You can not get a bed within Venice with same price. Carla, the manager of the hotel is very helpful to tell you the orientation and so on. Also you have breakfast and coffee ready before you left for excitation to Venice in the morning.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money, quiet and strategic location (buses and trains), friendly owner

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Good for the night
Because of delayed trains, I didn't get to Venice until almost midnight. I did find the hotel, nice location. The room was clean. The manager was a little upset that I was so late, and I had no way to tell him I was going to be so late. I was exhausted, and didn't find the heater for the room and was ice cold. The wet room was small but good. Towels were clean. Bedding a little thin. Breakfast was some continental: breads, jams, honey and excellent coffee. 2 chief complaints, indifference to me being there, no hello, no nothing, and because I was late, I was charged for no show, and then paid in the morning because I was there. Will have to take that up with the credit card.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
very good value for money
owner was really nice and friendly. She gave good explanations for touring around. Bus station to Venice is really close to the hotel and in 10 minutes of driving you are Venice.

10/10 Excellent

Pal, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable and good value for money
We've been in the hotel probably 3 times in the last 10 years, receiving the same friendly service, we wouldn't hesitate to return in future.

6/10 Okay

Moke, California

Liked: Cleanliness
Nice, small hotel
Conviently located near the train station, an easy 10 minute walk. Continental Breakfast was sparse but a good start to the day. Accomdating staff. For the price, a good deal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location to visit Venice !!!
The hostess was great, very friendly and informative.

8/10 Good

nick, montana

Liked: Room comfort
Car park not secure
Luckily only had one thing of value in car as window smashed and stuff taken Hotel fine ,oldish, breakfast fine,beds fine

6/10 Okay

Vidya, Germany

Disliked: Cleanliness, property conditions & facilities
Two star accommodation at Four star cost
I stayed at this accommodation in May 2014. Though it is labelled as Hotel, it can be best desctibed as Bed and Breakfast. I found it convenient as It is at walkable distance from Mestre railway station and nearby a bus stop to go to Vencie (15 min travel). I did not need a taxi to reach the hotel. The beds and rooms were of some dusty smell when we entered the room. We had to keep the windows open to get that smell out. I was with my family with a 2 year old. Found the bathroom very irritating as it does have just a shower at the corner and if one baths, the entire bathroom including floor, walls is wet and getting my child bathed under that condition was disgusting. The hostess is good and offered her help in how to commute and also readily accepted to keep the luggage when we checked out for a while. Good stay but a bit pricey.

8/10 Good

Jason, Minneapolis

Liked: Cleanliness, staff & service
Easy access to train
Overall, a good value compared to hotels in the heart of Venice. The train station is only 5 minute walk and then a 10 minute ride into Venice. It's a main train station so was great for going to Milan. The room was a little tired but didn't spend much time there. The only other drawback is there is not much for food near the hotel, just make sure you eat in Venice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Everything was average and expected. No problem, just not amazing

6/10 Okay

Paul & Babs, England

you get what it says on the tin !
Good location for getting to the ferry and venice.

8/10 Good

ibrahim, Ankara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and lovely hotel.
The hotel is at a good location, very close to Mestre train station. The facilities and cleanness was good. The staff was lovely and helpful. The continental breakfast and the coffee was nice. Parking was very convenient. I absolutely recommend for Venice trips.

8/10 Good

Angel, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 4
I did not like Venice. It was dirty, crowded and everyone in the public transport services was rude and unknowledgable. But, this hotel was great. It was safe, clean, great customer service. The breakfast was good and the manager was the total opposite of the public service workers. She was great! Knowledgable, had helpful things to say and told us about the best ways to get back and forth. It was located a convienant distance from the train and buses.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for transport
Have stayed many times over the past years and will continue to do so. Very good facilities and so handy for airport and all public transport. Very safe area.

8/10 Good

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern, close to Venice and good value
My partner & I spent 3 nights and had a very pleasant stay. The lady who runs the place was welcoming and explained all transport options upon arrival. She gave us useful maps and spoke good English, French and Italian. The hotel is close to Venice (15 min. bus ride, with buses every 10 min.) It’s also 5 minutes' walk from Mestre station where you can catch a shuttle bus to the airport (15-20 min. ride) and trains to cities in the region (Verona, Lake Garda, Milan etc.) Clean room, well equipped and maintained: good clean wet room, air con, TV + free wifi in the room, good blackout window shutters. Basic and inexpensive continental breakfast worth having before you set off exploring Venice. The only downsides: located in a residential suburb on Venice mainland with little to offer for going out/eating out etc. However we dined on Venice Island and came back to the hotel for sleeping only so this was OK for us, and the area was nice & quiet. We didn't experience noise from other rooms either. The double bed was made up of 2 single mattresses covered up with a double fitted sheet, which can be uncomfortable if you sleep in the middle, but we had the same thing in the 2 other hotels (including a 3 star) we stayed at in Venice and Lake Garda, so it might be quite standard for the area (?). Air con. a bit noisy when turned on. Overall good value, comfortable 2 star hotel, close to Venice and I would stay here again :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buena limpieza. Por su cercanía con bus y tren, perfecto para visitar Venecis
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Ruhige, nette Lage, freundlich, Kafeeautomat gut, priv. Bad/Dusche/WC gut. Es hat im Dreibettzimmer Nr.7 leider nach Rauch gerochen obwohl ein Nichtraucherzimmer gewünscht war. Einige Zimmer im EG (auch Nr.7) gehen zu einem Aufenthaltsraum direkt an der Rezeption, so dass die anderen (späten) Gäste die Nachtruhe in den angrenzenden Zimmern erheblich stören.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
近くにあるスーパーの品ぞろえが豊富
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Não gostamos: TV com sinal ruim, não teve café da manhã Gostamos: funcionários, limpeza, localização.
Stayed 1 night in Feb 2019

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sconsigliato
Quando siamo arrivati non c’erano gli asciugamani e il fon . L’acqua della doccia cadeva a gocce Siamo stati 3 notti non hanno cambiato manco il lenzuolo e gli asciugamani L’aria calda quasi assente . Le tazze abbiamo pagato 2,5€ al posto di 1,4 come era scritto sul sito . La colazione si fa in unaltro hotel
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Una notte è abbastanza
Servizio minimale, stanza fredda di notte, mobilio datato e abbastanza mal tenuto, specie la porta del bagno, colazione molto misera
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Ambiente con discreti servizi
Difficoltà a contattare la ricezione. Chiesto letto matrimoniale, ottenuto due letti uniti, doccia con intensità minima e spesso tiepida, colazione troppo controllata!
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You get what you paid for
The location is very convenient but the room was very small and so was the bathroom. You can hear everything from the hallway so it can get noisy at night. The cleaning staff didn't give us new towels for some reason. I guess for a cheap price it's not so bad if you're planning to stay only for a few days.
Stayed 3 nights in Sep 2018

6/10 Okay

Janaina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Furto na chegada e recepção sem assistência
O hotel é muito bem localizado, perto do ponto de ônibus e em 10 minutos estávamos na Praça Roma. Quando chegamos tinha acabado de ocorrer um furto no estacionamento e roubaram objetos do carro de um cliente, então a primeira impressão foi ruim. O wifi só funciona no sofá da recepção e mais nenhum lugar, sem exceção. Se levantasse do sofá a internet caia. A partir das 23 horas vc fica sozinho no hotel, a recepção fecha e tivemos um problema no cofre a meia noite e nao tinha ninguém pra auxiliar. Nos deslocamos ao hotel Colombo que presta apoio e la resolveram, mas tivemos que sair a meia noite, sozinhas, num bairro escuro pra resolver isso. O café-da-manhã também era servido nesse hotel e quando compramos estava descrito como buffet e depois de muita briga conseguimos um café colonial ( um copo de café e um brioche), pois o dono insistia que nao tinhamos optado na reserva e quando reclamei da diferença entre o que comprei é o que foi servido, o dono disse que brasileiro comia muito e que era aquilo. O quarto que ficamos era muito perto da recepção, então dava pra ouvir tudo do quarto, até os espirros. No geral a experiência nao foi boa.
Stayed 3 nights in Sep 2018

6/10 Okay

Marigiò, Milano

Liked: Property conditions & facilities, room comfort
Se si vuole spendere poco va bene, la camera è bella e pulita. Da tenere presente: Dopo le 23 e fino alle 9 non c'è personale. La colazione si deve andare a fare in un altro hotel vicino. Non è vicinissimo alla stazione, bisogna prendere il tram. É in una via piccola, non molto illuminata.
Stayed 1 night in Sep 2018