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Reviews of Hotel Falier

2 out of 5
Hotel Falier
Salizada San Pantalon 130, Venice, VE

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 602 reviews" "
Rating 8 - Good. 283 out of 602 reviews" "
Rating 6 - Okay. 99 out of 602 reviews" "
Rating 4 - Poor. 38 out of 602 reviews" "
Rating 2 - Terrible. 8 out of 602 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Sydney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in was rather rude and unpleasant, didn’t attempt to speak English to accommodate us- also was rude as we checked out by just taking our cards and that was it. The room was full of bugs and we stayed for 3 nights and not once was our room cleaned or did we get fresh towels. Also the lock on the inside of our room did not work which is quite concerning. Overall not a great stay and wouldn’t stay again unfortunately.
Stayed 3 nights in May 2024
Response from Yuliia on 11 May 2024
Dear Sydney,we apologize, but we clean rooms every day. And two days during your staying, the door was close with key-card inside and active flag "do not disturb". In this situation we can't enter in the room.Kind regards.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic!
Stayed 2 nights in May 2024

8/10 Good

Julio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Samita

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel was good but they didn't even add water bottles in the booking which is very weird. It was clean, tidy and staff was good too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Jan 2024

6/10 Okay

Silva

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Mosquito all you can eat hotel
Dead mosquitos with old dried blood splattered on all the walls, ceiling, furniture - really gross. Seriously clean that up. Bed rock hard. There was supposed to be AC & an elevator, there was neither. This is the main reason I booked with them! They turned the AC off for the season and only had heat. I had to keep the windows open to not suffocate & instead battled mosquitos all night. I’ll never stay here again & im trying to get compensation from hotels.com for the misrepresentation. Good luck to me, hotels.com service has diminished.
Stayed 3 nights in Oct 2023

10/10 Excellent

Asuman

Stayed 4 nights in Oct 2023

4/10 Poor

Abrar

Disliked: Cleanliness, property conditions & facilities
AC did not worked while my stay
Stayed 1 night in Oct 2023
Response from nadia on 23 Oct 2023
Dear Sir, as already communicated by the lady at the reception, the air conditioning has been turned off for a few days as the temperatures have dropped. Now the heating is already in operation.Nadia

8/10 Good

Ronald, Plainfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Piazzale Di Rome.
Stayed 2 nights in Oct 2023

6/10 Okay

KEVIN

Disliked: Staff & service, room comfort
Small rooms, great location
We picked the Hotel Falier for its proximity to the train station, price and it's good rating. It is in a great location but it has very small rooms. It is hard to find space for your clothes and luggage.
Stayed 1 night in Oct 2023

6/10 Okay

Roya

Liked: Cleanliness
Disliked: Property conditions & facilities
It was nice hotel but had not elevator and no body to help us carry our big baggagee to the third floor!!!!!!! It was horrible 😢
Stayed 2 nights in Sep 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and the staff were prompt whenever we had a question or needed something. We enjoyed our stay and would certainly return for another. Loved the old world decor of our room with a nicely appointed modern bathroom!
Stayed 4 nights in Sep 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met my needs very well.
Plain appearance from the street is deceiving. Hotel is clean and comfortable. AC works great. Nice bed. Front desk staff spoke excellent English and were very friendly and helpful. Very quiet neighborhood. Convenient to public transportation. Short 5-10 minute walk from Piazzale Roma train and bus stations and vaporetto dock on the Grand Canal.
Stayed 2 nights in Sep 2023

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unfortunate that the building work was distracting at breakfast. However I’m sure the final verandah will be really lovely when finished. I definitely hope to visit again. It is in a great position being across the way from the bus station. The staff were above and beyond courteous and their hospitality outweighed any inconvenience of the building work.
Stayed 1 night in Sep 2023

2/10 Terrible

divya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. Bed linen looked very shabby. We had to take it off and sleep. The blanket they kept was definitely not washed and it was worn out fleece material. We felt disgusted to sleep on that bed. We stayed for two days. The staff did not make our room on the second day of our stay though we requested for it. There is nobody at the reception after 9pm. So we can't avail any service if needed. Communication was another problem because nobody understood English there. I strongly recommend not to choose this hotel for your stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property had old world charm but has been recently remodeled with nice bathrooms. Staff was very helpful and pleasant to deal with. WIFI worked well in the rooms. The hotel was close to Piazzale Roma - an easy five minute walk with luggage. Close to shopping and dinning and scenery.
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Stayed 1 night in Sep 2023

8/10 Good

Jaime

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Ahmed

Stayed 2 nights in Jul 2023

10/10 Excellent

Victor

Stayed 3 nights in Jul 2023

10/10 Excellent

Monica, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station, but a 25 minutes walk to the Piazza di San Marco.
Stayed 1 night in Jul 2023
Response from Nadia Rovere on 1 Aug 2023
Thank you for the time you spent on feeling this review

10/10 Excellent

rizza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nadia Rovere on 1 Aug 2023
Thank you so much for you precious feedback

10/10 Excellent

Jeffrey, Cary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Venice for a couple. Easy access to the bus and train station, water taxis, etc.
Stayed 2 nights in Jun 2023
Response from Nadia Rovere on 6 Jul 2023
Thank you so much for your feedback.Hope to welcome you againBest regards

4/10 Poor

Kenway

Travelled with partner
Liked: Staff & service
Good hotel, but not enough blankets, and also quite small breakfast
Stayed 1 night in Jun 2023
Response from Nadia Rovere on 6 Jul 2023
Thank you for the time you spent in making this feedback. Blankets are for each guest and can be changed every day. If you needed more you could have asked at the reception desk instead of writing such a thing after departing. Breakfast aswell. What do you think it was missing? Why did you not asked at breakfast while you were here?

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Venice
Clean. Small room. Staff accommodated our request for a rom lower than the 4th floor. They also watched our bags during our last day. I'd stay there again!
Stayed 1 night in May 2023
Response from Nadia Rovere on 6 Jul 2023
Thank you so much for your nice feedback!

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Wish there was a cooler in the room
Stayed 3 nights in May 2023
Response from Nadia Rovere on 6 Jul 2023
The cooler is in each room

8/10 Good

David

Stayed 1 night in Apr 2023

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the fact the property was close to everything.
Stayed 2 nights in Apr 2023

8/10 Good

John

Stayed 1 night in Oct 2022

6/10 Okay

Maureen

Disliked: Property conditions & facilities
Fairly close walk from train station. Water and cups available in lobby. Small room. Blinds were broken and extremely dirty. Obvious water damage. Had to keep windows open for better air.
Stayed 2 nights in Sep 2022

2/10 Terrible

Stefany

Travelled with partner
Disliked: Staff & service
We arrived early and asked to please be accommodated with an early check in , as we were exhausted from a lot of travel. Front desk women spoke no English , was not helpful and seemed very upset to even speak to us . Hotel was in a good location close to everything but the rudeness of the staff was not appreciated . Wouldn’t stay here again .
Stayed 1 night in Sep 2022

4/10 Poor

Jenna

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were all nice. The hotel itself is very aged and felt very damp and small. I would never stay here again or recommend it. The room had bars on the windows and the condition of the bathroom and bedroom was extremely dated and smelt bad. For the price you pay it’s not worth it. I wish I spent $30-$40 a night to stay somewhere a little nicer. The room was very damp and the walls were paper thin. I could hear everything from the people in the room next door. We also arrived for check in at the time listed on the website but we were told to come back an hour later.
Stayed 2 nights in Sep 2022

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just pleasant and very convenient to buses to airport, vaporetto I would stay there again
Stayed 7 nights in Sep 2022

8/10 Good

Steven, Thornton

Stayed 1 night in Sep 2022

8/10 Good

Tyler

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Falier is a great place to stay if you would like to be further from Piazza San Marco. It's quieter in this area but still close to some of the more frequented locations. The room itself is good and serves its purpose. The breakfast is a great value and the common spaces are extremely useful and atmospheric. Overall, expect a decent room, great staff, and to walk a bit further to get to the main attractions, which doesn't matter because that's how you get around in Venice.
Stayed 3 nights in Aug 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice COOL clean room, friendly staff, great location.
Stayed 1 night in Jul 2022

6/10 Okay

Rodrigo

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Wifi didn’t work
Stayed 1 night in Jun 2022

6/10 Okay

Zicky

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent location but the hotel itself and the room was very dated, with old carpeting.
Stayed 1 night in May 2022

10/10 Excellent

Robin, Litchfield County Connecticut

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a charming boutique hotel - in a quiet, but lively neighborhood. It was elegant and cozy - and I often think about going back there.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Hotel Falier for more than 20 years and have never been disappointed. I highly recommend this property.
Stayed 7 nights in Nov 2019
Response from Staff Hotel falier on 12 Dec 2019
thank you very much Hope to see you soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating, highly recommend, classed as budget hotel but much better than some higher class hotels, loved the location
Stayed 4 nights in Aug 2019
Response from massimo on 17 Aug 2019
we wish to thank you to have well appreciated your stay to our Hotel Falier. Hope to see you again in your future trip to venice, We remain Cordially yours.

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from hotel falier on 13 Jul 2019
tks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Convenient location between transportation and attractions. We were looking for just one night accommodation after getting off our cruise and flying home the next day. The property has great staff and is very clean. Our favourite part is the lovely courtyard where we could relax after a long day walking the city. The facilities are old. You will feel every spring in the mattress. Every. Single. One. But it was quiet and clean and secure. Continental breakfast was good. Yogurt, croissant, cereal - the usual but again, fresh, cosy and clean.
Stayed 1 night in May 2019
Response from hotel falier on 13 Jul 2019
tks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The shower tended to flood and the room was a bit close to the road where you could hear outside noise from passersby but not too big of a deal.
Stayed 4 nights in May 2019
Response from hotel falier on 13 Jul 2019
tks

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Venice Italy was amazing!!
Stayed 1 night in Apr 2019
Response from Massimo and all Hotel Falier staff on 19 Apr 2019
We wish to thank you to have well appreciated your stay to our Hotel Falier. Hope to see you again in your future trip to venice, We remain Cordially yours.

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019
Response from Massimo and all Hotel falier staff on 5 Apr 2019
we wish to thank you to have well appreciated your stay to our Hotel Falier. Hope to see you again in your future trip to venice, We remain Cordially yours.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean rooms and bathroom. Convenient location from piazzale di Roma
Stayed 2 nights in Feb 2019
Response from Massimo and all Hotel Falier Staff on 31 Mar 2019
Dear Guest, we wish to thank you to have well appreciated your stay to our Hotel Falier. Hope to see you again in your future trip to Venice, We remain Cordially your