Exterior

Reviews of Hotel Arlecchino

3 out of 5
Hotel Arlecchino
Fondamenta Delle Burchielle, Santa Croce 390, Venice, VE

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1003 reviews" "
Rating 8 - Good. 329 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yossi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Nice staff.
Stayed 2 nights in May 2024

8/10 Good

jodie

Travelled with partner
Hotel was in a great spot easy to find and get to from train and bus stations, very tiny Venetian style rooms and beds a with tiny bathroom but we had a nice canal view with a opening window, overall it was ok as we weren’t spending much time in our room anyway
Stayed 3 nights in May 2024

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I like the location and the staff but I didn’t like the humidity in the room since the air conditioner was not working on the two nights that we stayed there.
Stayed 2 nights in May 2024
Response from front desk on 22 May 2024
Dear guest,Thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. Our goal is to improve our service and make it worth it for everybody who chooses our hotel. We appreciate your feedback as it will help us identify problems and find the right solutions in order to ensure our guests’ satisfaction.We really hope that you can give us another opportunity and visit us another time so we can show you that we really care about not disappointing the expectations of our guests.Kind regards, Hotel Arlecchino

10/10 Excellent

Qunying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FRONT DESK on 21 May 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is next to the Plazza Roma where the buses and taxis come when they first arrive in Venice, so it is super convenient to transportation and, of course, Venice itself. While the rooms are understandably relatively small, we loved that we could open the windows and shutters for fresh air and views along one of the canals. This hotel coordinates with the Olimpia hotel just around the corner, where for 15 € you can get an excellent complete breakfast buffet.
Stayed 2 nights in May 2024
Response from Reception on 21 May 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Location was great, easy to find when we arrived. Easy to get to the train station for the next part of ourbtrip
Stayed 1 night in May 2024
Response from FRONT DESK on 21 May 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

6/10 Okay

LING

Travelled with family
Room is too small. No enough power outlets
Stayed 1 night in May 2024
Response from Reception on 9 May 2024
Dear Guest,First of all we would like to apologize to you for not being able to fulfill your expectations, we are working very hard to offer a pleasant stay in our hotel to all our guests.This palace is an ancient sixteenth century building and the rooms are not very spacious. We thank you very much for your review, it will definitely help us improve our service and we hope to have the chance to have you back as our guests anytime you wish.Best regards,Htl staff

10/10 Excellent

Larry, Woodstock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were really nice and very helpful. In fact, all the Italians were really nice and helped us with directions. Great place to visit and meet people.
Stayed 2 nights in Apr 2024
Response from front desk on 8 May 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 Good

Diane

Stayed 1 night in Apr 2024
Response from Reception on 21 May 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean but was very small. The area outside was quite busy and thus noisy throughout the day and night. The location was good - near the train and bus station.
Stayed 2 nights in Apr 2024
Response from front desk on 16 Apr 2024
Dear guest,Thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. Our goal is to improve our service and make it worth it for everybody who chooses our hotel. We appreciate your feedback as it will help us identify problems and find the right solutions in order to ensure our guests’ satisfaction.We really hope that you can give us another opportunity and visit us another time so we can show you that we really care about not disappointing the expectations of our guests.Kind regards, Hotel Arlecchino

10/10 Excellent

Tanya, Hanover Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco was a huge help and very nice. The room was quiet and very clean. We even found an Easter Basket on our bed after a day of running around Venice.
Stayed 2 nights in Mar 2024
Response from Marco on 3 Apr 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Kinsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Hotel Arlecchino during our 2 days in Venice. The hotel was very clean and staff were great. If you’re getting up early for any tours or just want the convenience, adding in the breakfast at the next door sister property is wonderful.
Stayed 2 nights in Mar 2024
Response from FRONT DESK on 26 Mar 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Jose

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place and very near to one the grand canal here in Venice. Walking distance to nearby restaurants and shops.
Stayed 1 night in Mar 2024
Response from FRONT DESK on 20 Mar 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Arlecchino Staff on 18 Mar 2024
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

6/10 Okay

Harjeet

Rooms are very small but the staff very cooperating so if looking for with family not enough thx
Stayed 1 night in Jan 2024

8/10 Good

LAI KA KELVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Laurie, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Arlecchino was closing the next day for the season which wasn’t an issue as they seamlessly transferred us to their sister hotel next door the Hotel Olympia Both hotels were lovely, room was amazing, staff at both hotels were fantastic!! Would definitely recommend either hotel
Stayed 2 nights in Dec 2023

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had pretty large rooms for Italy, provided porters to the train station for a fee. Also provided pickup at the airport for 70 euros. Great location to explore.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I really enjoyed our stay at Hotel Arlecchino - very quick 5 minute walk to the bus station (helpful since we had to catch a 5am bus!) and everything was clean and comfortable. Very easy to walk the entire island (most major tourist attractions are about a 20 minute walk away). Would definitely stay here again!
Stayed 3 nights in Nov 2023
Response from Marco C./front desk on 4 Dec 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards

10/10 Excellent

Susan

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful place to stay. Staff was friendly and helpful.
Stayed 2 nights in Nov 2023
Response from FRONT DESK - HOTEL ARLECCHINO on 24 Nov 2023
Thank you very much, we are looking forward to receiving you next time!Best regards

10/10 Excellent

Maria I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They let us check in early, and they allow you to leave your luggage at the front desk after check out. We could not figured out the AC, no matter what we did it was hot air. We paid for breakfasts buffet at hotel Olimpia and then found many places with very affordable breakfast around the hotel. Overall was very good place.
Stayed 1 night in Nov 2023
Response from FRONT DESK on 23 Nov 2023
Dear Maria, thank you very much for your review, we are glad to know you have enjoyed your nice canal view room in our hotel. Unfortunately this time of the year we only have heating on because the temperature outside is very low. Regarding breakfast, you can fing many bars outside where you can eat but they don't have a buffet with all you can eat for 15 euros.We really hope that you can give us another opportunity and visit us another time so we can show you that we really care about not disappointing the expectations of our guests.Kind regards,

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Arlecchino Staff on 21 Nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the People Mover and the train station. It is on the opposite side of the island from St Marks Square though. We chose it because of the short distance to haul luggage. The breakfast is at a neighboring hotel and it was nice.
Stayed 1 night in Oct 2023
Response from front desk on 6 Nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from front desk on 6 Nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

TAI FUK

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location near train station
Stayed 2 nights in Oct 2023
Response from Hotel Arlecchino staff on 31 Oct 2023
Dear Mr. Fuk,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,Daniele

10/10 Excellent

Ayri

Stayed 2 nights in Oct 2023
Response from Irina R./front desk on 15 Nov 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Hotel Arlecchino very much. Great location and even tho the rooms were small they were well appointed.Would gladly stay there again.
Stayed 1 night in Oct 2023
Response from front desk on 27 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a fantastic location!! Accessible to transportation, restaurants, gondolas and sightseeing! Enjoyed very much!!
Stayed 1 night in Oct 2023
Response from Marco on 23 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,Htl staff

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property with views of the canals. Restaurants were right around the corner.
Stayed 2 nights in Oct 2023
Response from Marco on 23 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,Htl staff

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for for getting in and out of Venice. Good breakfast (next door, included). Easy to find. Clean, a bit expensive but the location is so close to rail, bus transportation so you don’t have to haul your suitcase very far and it is close to water transportation and you won’t get lost trying to find your hotel.
Stayed 1 night in Oct 2023
Response from front desk on 10 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good service.
Stayed 2 nights in Oct 2023
Response from front desk on 27 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and comfortable
Very convenient location. Staff was very friendly. The rooms are clean and comfortable
Stayed 1 night in Sep 2023
Response from front desk on 6 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 Good

Leslie

Stayed 1 night in Sep 2023
Response from front desk on 27 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Linda

Stayed 1 night in Sep 2023
Response from front desk on 3 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff was very friendly and helpful. Bathroom was new and bigger than expected. Great visit.
Stayed 2 nights in Sep 2023
Response from front desk on 3 Oct 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Shawna

Stayed 1 night in Sep 2023
Response from front desk on 29 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from front desk on 27 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. Good breakfast buffett.
Stayed 2 nights in Sep 2023
Response from front desk on 23 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regardsHtl staff

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from front desk on 18 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023
Response from front desk on 15 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very friendly and helpful. Leonardo and Angelo were great. The rooms were big. Location was very convenient.
Stayed 1 night in Sep 2023
Response from front desk on 18 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a hotel this close to the drop off for buses and pick up for airport shuttles was extremely convenient.
Stayed 1 night in Sep 2023
Response from front desk on 12 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Yvonne

Stayed 1 night in Sep 2023
Response from front desk on 5 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

8/10 Good

Ivana, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property, very nice staff, convenient location to bus, train, taxi
Stayed 1 night in Aug 2023
Response from front desk on 4 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

adrian

Stayed 2 nights in Aug 2023
Response from front desk on 4 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

William

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Loved the staff and the view of the canal. So convenient to piazzale Roma and st Lucia. The breakfast offered by the hotel is exceptional and so affordable. You won’t regret staying here:)
Stayed 1 night in Aug 2023
Response from front desk on 31 Aug 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location abd service
Stayed 1 night in Aug 2023
Response from Front Desk on 30 Aug 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Kelvin, CALGARY

Stayed 1 night in Aug 2023
Response from front desk on 18 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,

10/10 Excellent

Peter

Stayed 3 nights in Aug 2023
Response from Reception on 12 Sept 2023
Dear guest,We thank you very much for your nice review, it is a high satisfaction for us to know our guests had a pleasant stay in our hotel. We are working very hard to improve our service and make it worth it for everybody who chooses our hotel. We really hope you will come back to visit us again in the future. Best regards,