Had an amazing stay at this hotel. The staff couldn't be more helpful from start to finish. Contacted me before arrival to confirm my expected arrival time and gave info on all the means of transfers from the airport with the prices. As arrived after check in hours, was given clear instructions on how to get in hotel and information about room key, etc. In the morning checked in and was given advice about ask the local eating places, corner shops what to see and at what time of day, prices for local transport etc... Couldn't have asked for better customer service. Room was clean but beds could do with an upgrade, a little bit tired- one side had broken slats so it had a dip when sleeping. Rooms was cleaned daily, the small stuff wasn't really done on daily basis- one day toiletries where not replaced, the next water jug was not left, but there were more water jugs in reception in the fridge so that wasn't a big deal. Room had a multiple usb charging port for charging all your devices so that was a nice touch. Free tea coffee available in the reception area through all day. Overall very satisfied and would return and recommend!