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Reviews of Hotel Ai Due Principi

4 out of 5
Hotel Ai Due Principi
Loc. Castello 4971/4972, Venice, VE

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 364 reviews" "
Rating 8 - Good. 142 out of 364 reviews" "
Rating 6 - Okay. 35 out of 364 reviews" "
Rating 4 - Poor. 13 out of 364 reviews" "
Rating 2 - Terrible. 11 out of 364 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Quiet at night but durning the day we had the first floor room and the kitchen staff sounded like they were in the room. The Shower took a little to figure out but once we did it was fine Staff we helpful. perfect place location wise we suggest not getting a room on the ground floor
Stayed 3 nights in Oct 2023

8/10 Good

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean!
Stayed 4 nights in Sep 2023

8/10 Good

KENNETH

Travelled with group
Liked: Cleanliness
Great location. Wait staff were very friendly. House cleaning was just okay. Couldn’t turn AC any lower than 20 Celsius.

8/10 Good

Yasir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was at great location but bit expensive. Staff is super friendly and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Sheilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2023

10/10 Excellent

Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location! The hotel exceeded our expectations. Highly recommend
Stayed 1 night in Jul 2023

10/10 Excellent

Ryan

Stayed 1 night in Jun 2023

10/10 Excellent

John

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel worth the money
Stayed 2 nights in Jun 2023

8/10 Good

antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to all main attractions. Far from the hustle and bustle when you need a break.
Stayed 2 nights in Jun 2023

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service
This was in an unexpected location and a good bit of a walk from the primary ferry terminals. Not a problem if you know what you're getting into. I expected to be able to be dropped off right at the door but it's not accessible by the private water taxis. Family of 5 with 3 weeks worth of luggage was a spectacle. Turns out that it's a nice quiet location and reasonably close to activity but you can get out of it as well. I would likely stay again now knowing what i'm getting into but probably not with a family of 5. Room is small - even in the 5 bed suite but a nice place overall and super friendly staff - i simply had a different set of expectations going in and it was rather off and VERY pricy for the room.
Stayed 3 nights in May 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. Very friendly, beautiful hotel. Very close to everything. Will stay there again.
Stayed 1 night in May 2023

10/10 Excellent

Cinthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Great location
Stayed 2 nights in Feb 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect. Ability to eat breakfast by the canal while the world went by was unique. Breakfast good. Room immaculate. Bit weird with shower in the corner of bedroom but very happy with stay.
Stayed 3 nights in Sep 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2022

10/10 Excellent

Shannon P

Stayed 2 nights in Jul 2022

8/10 Good

Janet

Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Dennis, Nevada USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located - very accessible via vaporetto and near tourists attractions. The main selling point of this hotel is the staff . They are all very accommodating, helpful, friendly and they go beyond their duties and responsibilities . Special mention to Jarwin Gonzales and Joanna who made our stay very memorable , relaxing and worthwhile . They are the gems of this hotel . As to the amenities and cleanliness of this hotel , we can say that it’s so far very clean. The shower although small is updated and the bathroom is well lit with both male and female commodes . Everything has been provided from shampoo, conditioner , soap, shower caps and house slippers . Not so many hotels in Venice provide breakfast and this one does . The manager of the hotel assists guests everyday and look after their needs not only during breakfast but he is available throughout the day. We highly recommend this hotel not only because it is strategically located but mainly because the staff makes you feel you are not only a guest but a family .
Stayed 6 nights in Oct 2019

4/10 Poor

Martyn

Liked: Cleanliness
Disliked: Staff & service, room comfort
If you want a moody receptionist, cold showers and stale bread for breakfast then this is the hotel for you
Stayed 4 nights in Oct 2019
Response from AA on 29 Oct 2019
DEARSIRWE HAVE HAD A PROBLEM WITH THE HEAT FOR THE WATER ON SUNDAY THEREIS NOT FRESH BREAD

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location is fantastic, close to water buses , the square and in walking distance to everything. The food in the restaurant was really good as well (lasagne) staff very friendly and if you can get a canal balcony room you will really enjoy it , absolutely loved the view from our room and it’s next door to the best mask shop in Venice . Enjoy
Stayed 4 nights in Oct 2019
Response from AA on 21 Oct 2019
thank you very much

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019
Response from ff on 9 Oct 2019
thank you

4/10 Poor

C

Travelled with group
Disliked: Amenities, property conditions & facilities
My room was on the ground floor behind the check in area beside the elevator and courtyard. My windows looked out to a courtyard with staff walking back and forth so I had to have the curtains drawn. It was very odd and expensive.
Stayed 1 night in Sep 2019
Response from ALB on 3 Oct 2019
DEAR GUEST YOU CHOOSE THE CHEAPER RATES AND YOU HAD THE CHEAPER ROOM THAT'S ALL CIAO

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central yet not too busy outside, excellent breakfast buffet, Prompt room cleaning and room service
Stayed 3 nights in Aug 2019
Response from AA on 9 Oct 2019
thank you very much

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The bathroom was so unsafe and the shower head was not in the right position
Stayed 2 nights in Aug 2019
Response from aa on 9 Oct 2019
ciao

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our canal view rooms were very beautiful
Stayed 2 nights in Aug 2019
Response from Aa on 9 Oct 2019
thank you

8/10 Good

Kiyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lack of supermarket near the hotel, it would be really great if can provide free bottle of water at least.
Stayed 1 night in Aug 2019
Response from mimi on 12 Aug 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Hotel room was pretty good. Great location and staff. But we basically stayed in the back of a restaurant.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Small hotel, signs on elevator telling you to not bring certain foods into hotel room to eat, lock on door to our room was broken most of the time, staff was very pushy at restaurant (kept trying to sell us on more expensive wine), lousy breakfast buffet, didn't replace toilet paper throughout the stay, layout of room was not good for a family
Stayed 3 nights in Jul 2019
Response from momo on 12 Aug 2019
hard to belive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from lli on 10 Jul 2019
thank you very much

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were provided with a room on the main floor immediately adjacent to the dining area for guests and could hear wait staff creating noise all evening until the kitchen closed. Also, the door would not lock from the outside and at one point a confused diner looking for the washroom facilities was able to just walk right into our room when the door was closed.
Stayed 2 nights in Jun 2019
Response from Alberto on 10 Jul 2019
the door close very good if you aren't able to close a door it is a tragedy

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Right on the canals and easy to get to from the WaterBus drop off location even with a large roller bag - but they could do with better exterior signage as I walked past it twice because I could not see a sign indicating the hotel's very narrow entrance. Quick walks to most of the sites was appreciated. But the room was very "tight" and the location next to the morning breakfast area was not conducive to sleeping in when on vacation.
Stayed 2 nights in Jun 2019
Response from mario on 27 Jun 2019
in Venice you can not add the name in front of the building just little

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from cauterio on 18 Jun 2019
who are you

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from cauterio on 17 Jun 2019
thankyou

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. The classic room was a bit on the small side although a huge bathroom but everything you need really. I would recommend.
Stayed 2 nights in Mar 2019
Response from Cauterio on 19 Mar 2019
thankyou very much

6/10 Okay

John

Stayed 1 night in Feb 2019
Response from OK on 9 Apr 2019
OK

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from COCCO on 9 Apr 2019
THANK YOU

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Alberto on 22 Jan 2019
thankyou very much

8/10 Good

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable trip at Venice!
Nice stay! Hotel is conveniently located. Rooms are spacious and has a small courtyard covering the 7-8 rooms. Has a canal in the front where you get gondola and close to pubic taxis (boats). The rooms and bathrooms are of differing sizes but spacious and spacious well appointed. Did not take the breakfast there so no comments. For tourism it is very close to the important spots including the grand canal and the Basilica. Staff is as courteous and supportive. My family liked the place.
Stayed 2 nights in Dec 2018
Response from Albeerto on 22 Jan 2019
thank you so much

8/10 Good

Sandip

Liked: Cleanliness, staff & service, room comfort
Nice stay
Nice apartment. Could do with a little updating but good overall
Stayed 2 nights in Dec 2018
Response from Alberto on 22 Jan 2019
thank you very much

10/10 Excellent

Ryan, County Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right opposite a canal. Surrounded by restaurants. Beautiful loacation.
Stayed 4 nights in Oct 2018

10/10 Excellent

Sharon, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is ideal. The room is magnificent. The breakfast is delicious.
Stayed 2 nights in Oct 2018

10/10 Excellent

Tom, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easily walkable to St Marks Square. Breakfast was adequate. Nice hotel, would definitely recommend.
Stayed 2 nights in Oct 2018

10/10 Excellent

Angela, Kingston, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very close to some of the major attractions, San Marco square, gondolas, water buses, restaurants, only a short walk to the Rialto Bridge. It was great to be able to walk because we ate and drank some great food and wine!
Stayed 4 nights in Sep 2018
Response from bep on 2 Oct 2018
thank youvery much

6/10 Okay

Jennie, England

Liked: Cleanliness
Great location - Ground floor room not so great!
Lovely hotel with great location. However our room was on the ground floor. Think it’s the only room on the ground floor so felt very odd and could often hear some noise from outside. It felt very out of place. The shower door was also broken upon our first shower, my husband went to close it and fell onto him whilst into the shower, it was snapped at the sides so had clearly been broken before we arrived but slotted back onto the attachments of the door, we reported this but did not get any feedback from the hotel other than returning to the room and the door being removed and then having to shower with no door for the remaining of the weekend!. For the ground floor reason I would not stay at this hotel again due to risk of getting this room, that is the only main negative point I have. The room was comfy, very clean and cleaned daily too. I expect a different room I would be writing a different review.
Stayed 3 nights in Sep 2018
Response from ciao on 2 Oct 2018
we are sorry but we try to do our best

6/10 Okay

Peter, England

Liked: Cleanliness, staff & service
Good position but in need of some TLC
Hotel was ideally placed for a visit to Venice 5 to 10 minuets walk from most of the main sights great restaurants on the doorstep water taxis are just around the corner as are the gondola pick up points. The room was not of the standard seen in the promotional material it was to say the least basic but very clean Breakfast was typical but plenty of choice.
Stayed 4 nights in Sep 2018
Response from cauterio on 18 Sept 2018
ok

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Better Location for the Money!
Incredible view over the canal, impressive location and friendly helpful staff. The room was clean, tidy but a little basic. But that was no issue as ultimately the room was used as a base to get around Venice and for that it worked incredibly.
Stayed 1 night in Aug 2018
Response from cauterio on 22 Aug 2018
thank you very much

8/10 Good

TGreene, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just returned from this property and we stayed 6 nights. We are a family of 4 with two teenage children so we got two rooms side by side. The staff was just lovely and helpful in every way. Since parking is so hard in this town they even parked the car a few times when we could not find a spot. Giuliani was very accommodating to us in this regard. The front desk staff was very helpful for dinner and beach chair reservations. Sergio would make us a great Aperol Spritz each night which was something I looked forward to. The hotel location is why you want to book this hotel. A block from town but yet so peaceful and quiet. We were in the back of the hotel. Rooms 408 and 409. Great view of the town and also were able to watch the sunset. Our rooms were very small is my only complaint. 409 especially. If you are a big person the shower will be hard to maneuver. I could not even shave my legs in the shower and I am 5’2”. No way to bend over. 408 was slightly bigger. We booked 7 months in advance and the bigger rooms were no longer available. We completely fell in love with Forte dei Marmi abd I would highly recommend this town. We will 100% come back to the town and to a Hotel Goya.
Stayed 3 nights in Aug 2018
Response from alberto on 22 Aug 2018
thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from alberto on 22 Aug 2018
thank you so much

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from alberto on 22 Aug 2018
thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, this was a pretty good experience. We enjoyed our stay and the location was quite good. The room was very clean and quiet. The location allowed us to easily move throughout the city. The bathroom and showers were clean and worked good. We felt the bed was not very comfortable, but was adequate. Also, while the staff was not rude they were also not very friendly. More attention to quality customer service and general friendliness could push this to 5 star rating.
Stayed 1 night in Jul 2018
Response from alberto on 8 Aug 2018
we try to do our best thank you very much