Ratings based on 538 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby David from Tonbridge
Very good location and extremely friendly staffPosted 24-Nov-2013
Pros: All the staff were very helpful and very friendly. We were given a very large, comfortable room. There was a wide choice at the breakfast buffet.
Cons: It would have been good to have had hotter water in the bathroom.
Location: It is very close to the railway station, to the bus station and to the Grand Canal boat stops. Also close to shops and restaurants.
This hotel had been recommended and we were not disappointed in any way. It is very close to the railway station, to the bus station and to the Grand Canal boat stops - a convenient position for access to all main points of the city. There is also a wide range of shops and restaurants close by. The staff were all lovely!
for Everyoneby Joan from Phill from Philly
Venice hotelPosted 23-Nov-2013
Pros: Everything was great except having to climb stairs
Cons: Ask for a interior room to avoid noise in alley.
Location: It is close like a minute to train and ten to bus depot at Piazzia Roma. There is a very cheap bar 1 euro beer or wine near Across canal at ribot
Close to train. Staff excellent and very helpful. Speak perfect English. Wonderful included breakfast. Clean. Great toiletries and towels. Kinda of noisy in street outside even late at night but other no street room probably quieter . Did not have elevator but only two floors. Would stay again for sure! Front desk made dinner reservations at ribot resturant which was very good. Love Venice great hotel!
for Everyoneby A verified traveller
Pros: great location. Close to train and bus station. With vaporetto pass easy to get all around Venice. Teriffic buffet breakfast.
for Everyoneby anonymous
A conveniently-situated hotel near the station.Posted 30-Oct-2013
Pros: Friendly reception staff.
Cons: Paint walls in room. Improve lighting in rooms and provide air conditioning and tea making facility, service in dining room. better minibar stock
Location: It is near the station and the vaporetta.
This is a run-down three star hotel situated down an alley. Probably once quite a fine hotel, it is now tired looking. Although the staff are friendly, there are no frills to the service. There is no waiter service or re-setting of tables in the dining room at breakfast. The food was satisfactory. The room was clean but had the very minimum of comfort; poor lighting, no air-conditioning, no tea/coffee making facilities. We consider this hotel to be very expensive for what you get and poor value for money.
for Everyoneby gregg619 from San Diego, CA
Close to the Train, Grand Canal & Bus StationPosted 25-Oct-2013
The lobby, belvedere and halls were beautiful. The wifi was free... Avoid everything else!
for Everyoneby Terry from Texas and Alberta Canada
Hotel is very central to all modes of travel.Posted 21-Oct-2013
Pros: Virtually everything except the coffee machines in the breakfast room. Aside from all the positives already menioned the character and architecture.
Cons: Nothing significant
Location: Very central to everything of importance in Vienna.
We had a sudden change of plans due to strike in Italy meaning that our arrival was delayed by a day. The hotel management was very accomadating and did not charge us any penalty for only staying for one day versus the original 2 day stay plan. The staff was very friendly, very informative and very personable. Very positive experience.
for Everyoneby paul from london, uk
Ideal position for bus and trainPosted 14-Oct-2013
Excellent hotel, tremendous value. Very pleasant English speaking staff. Good and varied choice at breakfast and best value and generous aperitifs and nightcaps I have encountered!! Lovely historical building with large comfortable lounge and outside garden. Location down a narrow alley does not reflect on the accommodation within. Well recommended for a stay.
for Everyoneby a from usa
The rooms don't look like the pictures posted!Posted 25-Sep-2013
This hotel photo-shopped the hell out of the room pictures. The rooms that we got did not look anything like the picture that was posted online.
for Couplesby jonnick from Vancouver
nice hotel, very close to SL train stationPosted 07-Sep-2013
had a pleasant stay, staff was helpful, room was clean and had everything we needed. The hotel was very quiet, had good breakfast and nice interior garden. I would stay here again.
for Everyoneby Tina from Phoenix, AZ
We picked this hotel because of its location: close to the Cathedral and the Sixt Car Rental. Hotel staff were very friendly and helpful. We enjoyed our 1 night stay.