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Reviews of Best Western Plus Ambassador Suites Venice

2.5 out of 5
Best Western Plus Ambassador Suites Venice
400 Commercial Ct, Venice, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff not particularly friendly. No complimentary water. Breakfast not terrible but not good either. It was clean though and beds comfortable.
Stayed 1 night in May 2024

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in and check out was terrible. Staff was not knowledgeable
Stayed 1 night in May 2024
Response from Hotel Management on 7 May 2024
I am sorry to hear you had a bad check in and check out experience. I shared your feedback with the team. Normally, the team does a great job which you can tell by all the reviews. Thank you again and I hope you have a wonderful rest of the week.

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Hotel Management on 7 May 2024
Thank you for the kind words and rating we truly do appreciate it. We look forward to seeing you again in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my short business trip, liked the designated smoking areas, nice that there’s an area for ppl to smoke in peace without bothering other guests
Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice, easy to find easy to park, friendly and comfortable, the room was large, clean and overall very nice, definitely recommend this hotel in Venice
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

8/10 Good

OSCAR

Stayed 1 night in Feb 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and neat. All staff very pleasant and helpful. Convenient to Cool Today Park and Braves Spring Training which was the reason for our trip!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

8/10 Good

BARRY

Stayed 2 nights in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean rooms and comfy beds
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, large room, great breakfast.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Thank you for the kind rating and words regarding your stay. We look forward to seeing you again. I hope you have a wonderful rest of the week.

10/10 Excellent

Frankie

Stayed 1 night in Apr 2024
Response from Hotel Management on 7 May 2024
Thank you for the kind words and rating we truly do appreciate it. We look forward to seeing you again in the near future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convient
Stayed 2 nights in Jan 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel for my annual spring training trip with my 11, 12, and 15 y.o. boys. Everything was very good. If I have to be picky, they need bigger trash cans in the room and it would be nice if the couch was a pull-out. The (heated) pool was on the small side but nice. Rarely was anyone in it. The front desk personnel were very nice. Great breakfast.
Stayed 4 nights in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice size suite for our short stay. Would definitely return.
Stayed 1 night in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
clean and large room
Stayed 1 night in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the breakfast! Didn’t like that the room wasn’t tended to daily, particularly because you didn’t get a new supply of coffee.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Clean. AC worked fine. There was a smell in the hallway on our floor. The only negative.
Stayed 1 night in Mar 2024
Response from Katia G on 22 Mar 2024
Thanks for staying with us!Unfortunately we cant always control the smells that guests bring in! Though we do our best!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great but night gentlemen could be a little more pleasant.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 12 Mar 2024
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

10/10 Excellent

Dale

Stayed 1 night in Mar 2024
Response from Hotel Management on 9 Apr 2024
Thank you for the nice rating we truly appreciate it and hope you have a wonderful rest of the week.

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful! Smelled so good when I walked in- My only complaint would be not enough electrical outlets outside the bathroom to use my hair dryer etc! Had to unplug lights to able to use our cpap machines
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar 2024
Thank you for the kind rating and words regarding your stay with us. We look forward to seeing you again. Have a wonderful rest of the week.

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Mar 2024
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

6/10 Okay

Elizabeth

Stayed 4 nights in Feb 2024
Response from Hotel Management on 5 Mar 2024
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

8/10 Good

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 5 Mar 2024
Thank you for the kind words and rating regarding your stay. We look forward to seeing you again in the near future. Have a wonderful rest of the week.

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness
The room we stayed in was large. However, the beds were very hard. The ladies at the front desk during check in were very pleasant but the man at the front desk in the evening was very rude. The free breakfast was ok. This hotel was not a good value for the amount of money they charge.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thank you for your online review we truly do appreciate it. I am sorry you had a issue with the bed and the night time agent. I will share your feedback with the management team. I hope you have a wonderful rest of the week.

10/10 Excellent

Paul

Travelled with family
Clean, spacious and a professional staff.
Stayed 1 night in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. I hope you have a wonderful rest of the week.

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thank you for the kind rating. We look forward to seeing you again in the near future. I hope you have a wonderful rest of the week.

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
We had to move hotels at the last minute and this was a great choice. Location was good and hotel was cozy and room was spacious. I was impressed by the air cleaner in the room and hallway. Breakfast and amenities were good.
Stayed 3 nights in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. I hope you have a wonderful rest of the week.

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Breakfast was the best.
Stayed 1 night in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thank you for the kind words and rating. We look forward to seeing you again in the near future. I hope you have a wonderful rest of the week.

10/10 Excellent

Ariel

Stayed 2 nights in Feb 2024
Response from Katia G on 22 Mar 2024
Thanks for staying with us!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close driving distance to downtown Venice & Beach.
Stayed 1 night in Feb 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel would definitely suit ay again!
Stayed 1 night in Feb 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

10/10 Excellent

Jo Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice area yet close to interstate. Easy to find with GPS. Clean room. Helpful staff.
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled. Clean- and when I mean clean, I am extremely OCD. Stayed with my family. Easy check in. Really nice lounge with board games and graleat ambience. Pool was perfect for my 5 year old. My son who is 16 LOVED the complimentary soaps in the shower.He even looked them up to see if we would buy them. Unfortunately made specifically for the hotel. Loved our stay!
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE TO STAY!
Stayed 5 nights in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Venice Florida
The hotel was clean, except the heat smelled like it had never had filters cleaned. The free breakfast offered pancake batter out of a machine, premade eggs out of a box and no muffins or bagels. The cell network doesn’t work in the parking lot. The staff were very nice and helpful. The location was good for our trip.
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind rating we try do appreciate it and look forward to seeing you again in the near future.

6/10 Okay

Elena

Travelled with family
Liked: Property conditions & facilities
Staffing shortages. Elevator issues for 3 days
Stayed 2 nights in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your online review we truly do appreciate it. I am sorry there were issues with the elevators during your stay but I can assure you that these issues have been addressed. Have a wonderful rest of the week.

8/10 Good

T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat and well kept. Rooms were clean however we did not have hot water and had to ask twice to have it resolved. Young man at desk seemed disinterested in helping. Rest of staff were great.
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thank you for your kind words we try do appreciate it and look forward to seeing you again in the near future.

10/10 Excellent

betsy

Stayed 1 night in Dec 2023
Response from Hotel Management on 5 Jan 2024
Thank you so much for the kind rating we truly appreciate it and look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

gang

Stayed 3 nights in Dec 2023
Response from Hotel Management on 5 Jan 2024
Thank you so much for the kind rating we truly appreciate it and look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large room with comfortable bed. Good coffee and breakfast included.
Stayed 1 night in Dec 2023
Response from Hotel Management on 5 Jan 2024
Thank you for the kind words we truly do appreciate it and look forward to seeing you in the near future. Have a wonderful rest of the week.

10/10 Excellent

Patricia

Travelled with family
Excellent stay
We were very happy with our stay here. The room was very clean and accommodating. The breakfast station was kept up, clean, friendly staff. I would definitely recommend this hotel.
Stayed 1 night in Dec 2023
Response from Hotel Management on 5 Jan 2024
Thank you for the kind words we truly do appreciate it and look forward to seeing you in the near future. Have a wonderful rest of the week.

10/10 Excellent

Edith

Stayed 1 night in Dec 2023
Response from Hotel Management on 5 Jan 2024
Thank you so much for the kind rating we truly appreciate it and look forward to seeing you again in the near future. Have a wonderful rest of the week.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Staff was great, nice and clean hotel.
Stayed 4 nights in Dec 2023
Response from Hotel Management on 5 Jan 2024
Thank you for the kind words we truly do appreciate it and look forward to seeing you in the near future. Have a wonderful rest of the week.

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, the staffs are very polite and the breakfast is great.
Stayed 2 nights in Nov 2023
Response from Katia G on 29 Nov 2023
Joseph, Thank you for staying with us!We do hope to see you again soon!

10/10 Excellent

Bonita

Travelled with family
Upon arrival front desk young lady had excellent customer service skills. Congratulations
Stayed 1 night in Nov 2023
Response from Katia G on 29 Nov 2023
Bonita, Thank you! I will send on your compliments!We hope you come visit us again!

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Katia G on 29 Nov 2023
Angela, Thank you for the 10 out of 10!We cant wait til you visit us again!

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Gary that served breakfast. Very personable and helpful. Liked having cookies for a snack. Very clean hotel. Best one yet! There was nothing to not like.
Stayed 3 nights in Oct 2023
Response from Katia G on 29 Nov 2023
Janet, Looking forward to your next visit!