Quadruple Room, Non Smoking | Soundproofing, iron/ironing board, cots/infant beds, free WiFi
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Reviews of B&B HOTEL Aix en Provence Venelles

2 out of 5
B&B HOTEL Aix en Provence Venelles
102 avenue des Logissons, Venelles, Provence-Alpes-Côte-DAzur

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 221 reviews" "
Rating 8 - Good. 81 out of 221 reviews" "
Rating 6 - Okay. 14 out of 221 reviews" "
Rating 4 - Poor. 3 out of 221 reviews" "
Rating 2 - Terrible. 5 out of 221 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Youn soo

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Laure on 17 Aug 2023
Dear Sir,Thank you for your noteSee you soonSincerely

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Basic, but clean, comfortable, and convenient. Nice size family room. Breakfast available in the morning. Very good for travelers.
Stayed 1 night in Jul 2023
Response from Laure on 14 Jul 2023
Dear Madam,Thank you for your commentSee you next timeSincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - very comfortable. Slight away from the city centre but it does not really matter if you are driving.
Stayed 1 night in Jul 2023
Response from Laure on 10 Jul 2023
Cher Client,Nous vous remercions pour votre commentaireAu plaisir de vous revoirBien cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Overall good for a night and short trip to MRS
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good B&B for road trip
Overall it was good — cheap, clean, and friendly staff!
Stayed 1 night in Oct 2021

8/10 Good

dan, Redwood city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and efficient, small but well designed room. TV did not work but that didn't matter too much. Clean and quiet.
Stayed 1 night in Aug 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Euro 2021 tour
Great service, clean and organised
Stayed 1 night in Aug 2021

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality breakfast, clean, great for our 1-night stop-over!
Stayed 1 night in Jul 2021

10/10 Excellent

canh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was clean and the staffs were professional thanks
Stayed 1 night in Jul 2021

10/10 Excellent

canh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staffs
It’s in a very good area lots of eateries nearby staffs are very helpful excellent thanks mr Diep
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from B&B on 18 Dec 2020
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Venelles lors d'un prochain séjour. Cordialement, L'équipe de B&B Hôtel à Venelles

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a 1night stop during a roadtrip
We stopped one night at this hotel during our road trip and it was the perfect choice. Very close to the highway and very close to aix as well for a visit. Room was clean but unfortunately a bit small and with no place where to place the luggage. In our case for one night was ok.
Stayed 1 night in Jul 2020
Response from Jessie on 3 Jun 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessie

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
t the heart of provence
very nice clean room
Stayed 3 nights in Jul 2020
Response from Jessie on 3 Jun 2021
Dear Mrs Valentina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jessie

8/10 Good

CHARLES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but does exactly what you need. Good for a stopover.
Stayed 1 night in Nov 2019

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard B and B design etc however above well above average. Highly recommended Wifi good but irritating the way that you need to keep logging in. This does not happen at many hotels. Universal at B and Bs Secondly fire alarm middle of night. Hope the person smoking in their room was given a huge fine!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, recently renovated or brand new hotel, I can’t tell, perfect location, quiet, small rooms by american standards but really nice, bed and pillows perfect hardness, smart TV, breakfast okay value for the money!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply furnished clean room; easy and practical access - just a code to remember, no key; friendly staff; convenient location, away from the centre of town.
Stayed 2 nights in Jun 2019
Response from Sandrine on 23 Jun 2019
Hello, What a pleasure to read you. We look forward to welcoming you during our next stay in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room nice staff The room was a little too warm but other things are excellent.
Stayed 1 night in Apr 2019
Response from Wendy on 2 May 2019
Thanks for your comment. We hope to see you again soon.

10/10 Excellent

Clémence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel propre et bien placé, Aix à proximité si besoin
Stayed 1 night in Jan 2024
Response from Laure on 13 Feb 2024
Bonjour Madame,Nous vous remercions pour votre commentaire.Au plaisir de vous revoirBien cordialement

4/10 Poor

pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pas moyen d'avoir du chauffage
Stayed 1 night in Jan 2024
Response from Delphine on 24 Jan 2024
Monsieur,Merci pour votre commentaire,notre réception est ouverte en permanence n'hésitez pas à venir quel que soit le problème en chambre.Nous vous aurions proposé un chauffage d'appoint ou un délogement,Cordialement,Delphine

10/10 Excellent

Margaux

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Laure on 17 Jan 2024
Bonjour Madame,Nous vous remercions pour votre note.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Anissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Laure on 22 Jan 2024
Bonjour Madame,Nous vous remercions pour votre note.Au plaisir de vous revoir au sein de notre établissement.Bien cordialement

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Laure on 27 Dec 2023
Cher Client,Nous vous remercions pour votre note.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Marjolaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Laure on 8 Dec 2023
Bonjour Madame,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !Cordialement

8/10 Good

yeon jae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good point = Very friendly staff. Easy parking. Clean bed. Bad point = weird smee at corridors.
Stayed 1 night in Dec 2023
Response from Laure on 8 Dec 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jean-Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonnes prestations
Hôtel standard situé dans une zone commerciale en proximité d'Aix en Provence. Prestations de bon niveau.
Stayed 1 night in Nov 2023
Response from Laure on 5 Dec 2023
Bonjour Monsieur,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Arnaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laure on 20 Nov 2023
Bonjour Monsieur,Nous vous remercions pour votre noteAu plaisir de vous revoirCordialement

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laure on 17 Nov 2023
Chère Madame,Nous vous remercions pour votre note.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Jean-Paul

Stayed 1 night in Nov 2023
Response from Laure on 5 Dec 2023
Cher Monsieur,Nous vous remercions pour votre note.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Nemer

Stayed 1 night in Nov 2023
Response from Laure on 10 Nov 2023
Bonjour,Nous vous remercions pour votre note.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laure on 8 Nov 2023
Bonjour Monsieur,Nous vous remercions pour votre note.Au plaisir de vous revoirCordialement

10/10 Excellent

Anissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Un accueil très chaleureux, la propreté est au rdv, hôtel récent et très bien entretenue, l’équipe est au petit soin, l’hôtel est calme et le rapport qualité prix rien a dire je recommande
Stayed 1 night in Oct 2023
Response from Laure on 30 Oct 2023
Chère Madame,Nous vous remercions pour votre commentaire.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Laetitia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nuit courte mais calme ,allez y les yeux fermés
quelques heures de sommeil plus que réparateur , arrivé tard et parti tot . ce b&b est top .
Stayed 1 night in Oct 2023
Response from Laure on 16 Oct 2023
Chère Madame,Nous vous remercions pour votre gentil commentaire ! Au plaisir de vous revoirBien cordialement

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Laure on 9 Oct 2023
Cher Monsieur,Nous vous remercions pour votre note.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Laure on 27 Sept 2023
Cher Monsieur,Nous vous remercions pour votre noteAu plaisir de vous revoirCordialement

8/10 Good

Delphine

Stayed 3 nights in Sep 2023
Response from Laure on 25 Sept 2023
Chère Madame,Nous vous remercions pour votre noteAu plaisir de vous revoirBien cordialement

10/10 Excellent

ALAIN, Saint-Colomban

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un endroit calme et propre avec air climatisé. Plusieurs petits villages pas trop loin comme Vitrolles et Saucet -Les-Pins qui sont moins commerciaux. Stationnement facile. Bon accueil et rapide. Chambre un peu petite et on devait souvent ré- entrer notre code Wi-Fi. Nous y retournerions !
Stayed 2 nights in Sep 2023
Response from Laure on 14 Sept 2023
Bonjour Monsieur,Nous vous remercions pour votre commentaire.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Christa

Stayed 1 night in Sep 2023
Response from Laure on 3 Oct 2023
Bonjour Madame,Nous vous remercions pour votre note.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Sophie

Stayed 1 night in Jul 2023
Response from Delphine on 1 Aug 2023
Bonjour Sophie, Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B HOTEL Aix en Provence Venelles. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. A très bientôt ! Cordialement Delphine

2/10 Terrible

Hellen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Estadia péssima, ar condicionado não funcionava
A estadia foi bem ruim. Tivemos inclusive fazer o check-out antecipado e solicitar reembolso da estadia, pois as condições estavam péssimas. Pontos negativos: - ar condicionado funciona, no máximo, a 26 graus (independente se a temperatura programa da é 19, 20, 22 ou qualquer outra) - a gerente do hotel foi extremamente ríspida: quando alertei sobre a temperatura do ar e que isso estava atrapalhando nosso sono, pois estava muito quente, a gerente do hotel disse que o hotel tinha muitos quartos e que a temperatura de 26 graus estava de acordo com a legislação francesa e que ela não poderia fazer nada (mostrando sua falta de profissionalismo, porque no hotel seguinte, o ar condicionado funcionava perfeitamente, indepentende da legislação). Além de dizer que o ar nao estava funcionando, pois eu o estava programando errado (mas mesmo depois de ela programar, nao funcionou). - Manutencao do quarto: a tampa do vaso sanitário estava quebrado, assim como o recipiente de colocar sabonete no banheiro Ponto positivo: - a equipe do hotel e limpeza dos quartos extremamente solícitos, inclusive nos deram um ventilador, ja que o ar condicionado não funcionava (somente a gerente que era muito mal educada e rispida).
Stayed 5 nights in Jun 2023
Response from Laura on 3 Jul 2023
om dia,Como lhe expliquei com muita calma, não podemos colocar uma temperatura de 10 graus, como você desejava, a temperatura externa sendo de 32 graus, o ar condicionado estava entre 24 e 26 graus.Em relação ao assento do vaso sanitário, você deveria ter nos informado na recepção, e ele teria sido trocado imediatamente.Cordialmente

10/10 Excellent

Torchi

Stayed 4 nights in Jun 2023
Response from Laure on 3 Jul 2023
Cher Client,Nous vous remercions pour votre noteAu plaisir de vous revoirBien cordialement

8/10 Good

Jean-Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Laure on 29 May 2023
Cher Monsieur,Nous vous remercions pour votre noteAu plaisir de vous revoirBien cordialement

10/10 Excellent

Ramzi

Stayed 1 night in May 2023
Response from Laure on 19 May 2023
Cher Monsieur,Nous vous remercions pour votre commentaire.Au plaisir de vous revoirBien cordialement

10/10 Excellent

FERNANDO

Stayed 1 night in May 2023
Response from Delphine on 14 May 2023
Bonjour Monsieur Fernando,Merci pour votre commentaire,Au plaisir de vous accueillir à l'hôtel B&B Venelles,Cordialement,Delphine

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très fonctionnel
Très agréable séjour, le restaurant conseillé par l'hôtel était excellent et nous avons bénéficier d'une réduction de 10 % non négligeable.
Stayed 1 night in May 2023
Response from Laure on 9 May 2023
Chère Madame,Nous vous remercions pour votre commentaireAu plaisir de vous revoirBien cordialement

8/10 Good

ORIOL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARFAIT
Stayed 1 night in Apr 2023
Response from Laure on 4 May 2023
Cher client,Nous vous remercions pour votre commentaire.Au plaisir de vous revoirBien cordialement

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Laure on 13 Apr 2023
Cher Monsieur,Nous vous remercions pour votre commentaireAu plaisir de vous revoirBien cordialement

8/10 Good

Isabelle

Stayed 2 nights in Mar 2023
Response from Laure on 4 Apr 2023
Chère Madame,Nous vous remercions pour votre noteAu plaisir de vous revoirBien cordialement