Economy Twin Room, 1 Bedroom, Garden View | Garden view

Reviews of Eden Garden Ayurvedic Health Retreat

3 out of 5
Eden Garden Ayurvedic Health Retreat
Eden Garden, Papanasam Beach, Varkala, Kerala

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice surroundings but wouldn’t return
Interesting stay here. The lobby area is beautiful, centred around a supposedly natural pool and banyan trees, water flowing alongside the paths. We stayed in their cheapest room which was poor condition but pretty clean. Can’t really complain for the price. The owner/manager was like a movie villain trying to be nice, loudly playing sinister sounding chants from reception. The morning yoga was great. The Ayurvedic massage was ok.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay elsewhere
We had booked a basic room. Basic would have been fine, but it had no hot water, wasn't clean and the sheets has blood stains in them from previous guests mosquito bites. We arrived at around 22:30 no reception or staff around. Found by a security guard, who found ua a room before we could check-in propper the following morning. Owner then tried to charge us for our pre-paid room until I could prove to him that we had already paid. Having said that, the posh retreat rooms looked nice, they just weren't available to book through hotel.com. Spa was nice and massage was excellent.
Stayed 2 nights in Nov 2018
Response from Eden Garden on 14 Nov 2018
Dear Sir, We deeply appreciate your time in sharing your experience and thoughts of us, we apologise for the inconveniences caused. Thank you for giving us your opinion on what can make us better, we will do our best in learning from it. Regarding the payment, there was a delay in the updation of the invoice since the booking was through a third party, we will see to making it more efficient. Thank you for your honesty and the complement, we look forward to the opportunity to make us better your stay with us. Regards, Eden Garden

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Stayed 12 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöner Garten, nette Ärztin, nettes Personal, ein Ort zum Wohlfühlen
Stayed 26 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Gianpiero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno relax
Bungalow semplice e accogliente. Pulizia buona. Staff molto gentile e disponibile. L’area vicino all’ingressO poco curata. Posizione ottima, vicino alla spiaggia ma lontano dalla confusione.
Stayed 7 nights in Jan 2018