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Reviews of Hotel Montecodeno

3 out of 5
Hotel Montecodeno
via della Croce 2, Varenna, LC

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 206 reviews" "
Rating 8 - Good. 92 out of 206 reviews" "
Rating 6 - Okay. 21 out of 206 reviews" "
Rating 4 - Poor. 8 out of 206 reviews" "
Rating 2 - Terrible. 3 out of 206 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christophe

Liked: Amenities
.
Stayed 1 night in May 2024
Response from Matteo on 25 May 2024
Thank you very much for your review!! We are very happy we made your stay great!

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick walk to the train station and ferry ports. It's also super close to the main town which offers a lot of dining options. Although the reception is located by the main street, you need to go up several steps beside the building to get to the back where the rooms are located. There's also no elevator so be prepared to lug your bags up and down some stairs. Very good options for breakfast (mostly cold, with scrambled eggs and bacon offered) but quite a generous spread. Although it can be quite easy to hear traffic from the main road outside the windows, there's not much traffic in the first place because of how small the town is. Overall, a wonderful stay.
Stayed 2 nights in May 2024
Response from Matteo on 23 May 2024
Thank you for your review. We appreciate your feedback and would like to address a few points.As our building is of historical significance, we are restricted from undertaking certain modifications, such as installing an elevator. Please note that there is a staircase with 15 steps, which we believe should not be described as "several steps." Additionally, our staff is always available to assist guests with their luggage.For guests with noise sensitivity, we offer the option to request rooms that do not face the street.Thank you for your understanding and support.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Giulia on 20 May 2024
Thank you very much for the review! Hope to see you again!

10/10 Excellent

Janay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating place and perfect for our one night stay, we mentioned how we were leaving early and because we had breakfast included they made us up a bag to take with us! That was so kind and expecting.
Stayed 1 night in May 2024
Response from Matteo on 19 May 2024
Thank you very much for your review! That was a pleasure! Hope we can accomodate you one more time!

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 2 nights in May 2024
Response from Matteo on 17 May 2024
Thank you very much for your review! I hope we can accomodate you one more time!

10/10 Excellent

William

Travelled with partner
All of the staff went above and beyond in making our stay lovely. They assisted us in every possible way.
Stayed 4 nights in Apr 2024
Response from Matteo on 8 May 2024
Thank you very much for your review!We're very happy we made your stay special! This is our mission!

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from Matteo on 8 May 2024
We really appreciated the time you took to leave us a review!Thank you!

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a hotel. Friendly staff. Short walk to metro and ferry. Breakfast included. I would stay again.
Stayed 1 night in Apr 2024
Response from LInda on 1 May 2024
Thank you four your positive review!Hope too see you again.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great value managed by Matthew who took superb care of us. Great location & excellent budget option! Breakfast selection was extensive & tasty.
Stayed 1 night in Apr 2024
Response from Matteo on 28 Apr 2024
Thank you very much for your review!Hope to see you again in the future!

10/10 Excellent

Anita

Stayed 2 nights in Mar 2024
Response from Matteo on 18 Mar 2024
Thank you so much for your kind review!

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
I really enjoyed my stay at Hotel Montecodeno, while the room are basic, they were clean and the beds were comfortable. The location is good, very close to the ferry port and train station. The buffet breakfast exceeded my expectations for such a small hotel. Matteo and the lady (who I didn't get the name of) at front desk were both really friendly and helpful, such as getting us an umbrella when it was raining without asking and giving us directions.
Stayed 2 nights in Oct 2023
Response from Matteo on 30 Oct 2023
Thank you very much for your kind review

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast and the Desk Attendant (young man) was wonderful and always helpful.
Stayed 3 nights in Oct 2023
Response from Matteo on 24 Oct 2023
Thank you so much for your kind review!I appreciate it! (young man :) )

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Cheap and very comfortable . Perfect for a mini break. Beds very comfortable , room spotless and breakfast excellent ! Staff also very friendly and helpful. For the price amazing !!
Stayed 1 night in Oct 2023
Response from Matteo on 18 Oct 2023
Thank you very much for your review!We are very happy you enjoyed the stay with us!

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Matteo on 14 Oct 2023
Thank you for your review!

10/10 Excellent

Rachele

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Matteo on 14 Oct 2023
Thank you for your review!

6/10 Okay

Jeff

Stayed 2 nights in Sep 2023
Response from Matteo on 24 Oct 2023
Thank you for your review!

4/10 Poor

Ie Wei

Travelled with partner
The address provided is not the lobby address of the hotel but it is the address of the back entrance to get into the room. No refrigerator in the room to keep in the room but they allow us to store my insulin in the near location. The hotel room that we get is not wheelchair accessible, it has steps.
Stayed 1 night in Sep 2023
Response from Matteo on 2 Oct 2023
Hello!I'm sorry but the adress is right, the door is just behind the bar....I don't know where you saw that we have refrigerator and that the hotel is wheelchair accessible.

10/10 Excellent

Shivank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! So close to the ferry docks and places I went to frequently, like cafe Varenna
Stayed 1 night in Sep 2023
Response from Matteo on 2 Oct 2023
Thank you so much for your review!

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Matteo on 20 Sept 2023
Thank you so much for your review!

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to train station and to the boat pier area. Less climbing that hotels up top!
Stayed 2 nights in Aug 2023
Response from Matteo on 10 Sept 2023
Thank you for your review!

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient location for swimming and ferries. Public town parking (though super expensive at some 36 Eu per day) is down the street. Good breakfast. The AC had an issue the day we were there, but that was not a concern even though it was a very hot day as the temperature indoor was still around 22C. We enjoyed our stay.
Stayed 1 night in Aug 2023
Response from Matteo on 21 Aug 2023
Thank you so much for your review!

2/10 Terrible

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Mirza

Stayed 2 nights in Jun 2023
Response from Matteo on 19 Jul 2023
Thank you so much for your kind review!

8/10 Good

christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Matteo on 22 Jun 2023
Thank you so much for your review!

6/10 Okay

SUSAN

Liked: Cleanliness
Disappointed that we paid for a 3 star motel to get moved to a 1 star motel up the road, when we checked in. We were told by the receptionist that the rooms were better and that it had an elevator. Get there elevator didn’t work, cupboard handles missing, no fridge. We were not offered a discount very disappointed ☹️
Response from Matteo on 23 Jun 2023
Hello!You're right!Unfortunately after a thunderstorm in the night the elevator broke a cable, and since it was sunday we had to wait until MONDAY to fix it!And then, we didn't move you anywhere different from where you reserve :)Also, You pretended a discount which is different from what you wrote

4/10 Poor

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was not as advertised. The picture on the Expedia page was a picture of a hotel across the street. We requested a lake view room so they put us in a different hotel 2 blocks away, right over a bar, at a busy intersection with still no lake view. This hotel had only a one star rating. Very disappointed.
Stayed 3 nights in Jun 2023
Response from Matteo on 14 Jun 2023
Hello!You reserved the room there we didn't put you anywhere different!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Property is not in the registration location. Should notate that.
Stayed 3 nights in Jun 2023
Response from Matteo on 8 Jun 2023
Hello!Our dependance is less than a minute walk!

8/10 Good

Radu traian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff (the young nice guy) is very friendly. The location is just 1 min a bit uphill from the ferry station (from the train station it'll be around 5-10 min walking). Wifi works, AC I did not need (I tried to get some heating from the AC but it didn't work that way haha). The bed in the single room is small but comfy. What I didn't like tho is how noisy it is, you can hear everything from the hallways, including people snoring and bathroom noises. My room, 9, had an (obstructed) lake view, very nice. Overall, a good stay for the money considering it was the cheapest option in the mid-lake area. And yes, Varenna is nicer than Bellagio but Bellagio has more shops, restaurants etc.
Stayed 2 nights in Jun 2023
Response from Matteo on 8 Jun 2023
Thank you so much for your kind review!

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice for a mid to budget hotel. Breakfast was nice. Rooms were clean and comfortable, but certainly nothing fancy. Location was great, very close to train/bus station and ferry terminals. Limited service hours. A/C was unavailable unless temps are over 25 degrees. We could hear other guests, and a little street noise, but not too bad.
Stayed 3 nights in May 2023
Response from Matteo on 5 Jun 2023
Thank you so much for your kind review!unfortunately the a/c are set by law and not by us!We're really happy you enjoyed your stay with us

10/10 Excellent

elena

Stayed 6 nights in May 2023
Response from Matteo on 5 Jun 2023
Thank you for your review!We are very happy you enjoyed your stay with us!

4/10 Poor

Mark Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
I’d give it 2 star condition - hotel smelled
Stayed 4 nights in May 2023

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 1 night in May 2023
Response from Matteo on 17 May 2023
Thank you very much for your review!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent!
Stayed 1 night in May 2023
Response from Matteo on 18 May 2023
Thank you so much for your kind review!

10/10 Excellent

Alexander

Liked: Cleanliness
Very nice location and friendly staff.
Stayed 1 night in May 2023
Response from Matteo on 11 May 2023
Thank you very much for your review!

8/10 Good

olimpio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station & josie is gfriendly & welcoming. Great free breakfast & lots of selection including hot scrambled egg.
Stayed 1 night in May 2023
Response from Giusi on 13 May 2023
Thank you so much for your kind review!

8/10 Good

William Fisker

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my partner and I had enjoyable stay. Though we were confused as to why the property is listed as Hotel Montecodeno, but you actually stay 500 meters down the road at Albergo Beretta. Nonetheless, the staff was friendly and room was quite clean and comfortable.
Stayed 1 night in Mar 2023
Response from Matteo on 26 Mar 2023
Thank you so much for your kind review!

6/10 Okay

Silke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very confusing. We booked a stay at Hotel Montecodeno but the hotel was closed and the sign on the door said to go to Hotel Barretta to check in. So we stayed at another hotel. Because this is not peak tourist season there is no hotel staff at night and only intermittent staff available during the day.
Stayed 2 nights in Feb 2023
Response from Matteo on 9 Mar 2023
Hello!We are a 3 star hotel so of course there's no staff at night!

10/10 Excellent

Liana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !! We loved our stayed in this hotel .
Stayed 1 night in Feb 2023
Response from Matteo on 25 Feb 2023
Thank you!We are happy that you enjoyed your stay!

10/10 Excellent

Zhen Z

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly front desk service personnel. Good breakfast included!
Stayed 2 nights in Oct 2022
Response from Matteo on 2 Nov 2022
Thank you so much! We are so happy that you enjoyed your stay with us!

8/10 Good

quinn

Stayed 1 night in Oct 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mateo is service beyond expectations!
Great service. Mateo at the front desk was the best part of our stay. This young man was helpful beyond words. He assisted us with parking, carrying our bags up many flights of stairs, directions and translation. He really was the star of the hotel and made our stay wonderful.
View from rio Number six.
Stayed 3 nights in Oct 2022
Response from Matteo on 13 Oct 2022
Dear Mr. BelcherThank you so much for your kind review!It's been a pleasure to make your holiday feel special! Really appreciated!Thank you!

10/10 Excellent

Michael

Stayed 1 night in Sep 2022
Response from Matteo on 6 Oct 2022
Dear Mr. PompaWe are glad you enjoyed your time here!Thank you for your kind review!

10/10 Excellent

Sheila

Stayed 2 nights in Sep 2022

6/10 Okay

Junzhong

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2022

10/10 Excellent

Weng Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and pleasant stay
It is a clean place to stay and the staff are friendly & helpful. It is a pleasant experience.
Stayed 2 nights in Aug 2022
Response from Matteo on 23 Aug 2022
Thank you very much for your kind review!Glad to hear you had a nice time here!

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful, good location Clean room. Very nice
Stayed 1 night in Aug 2022
Response from Matteo on 23 Aug 2022
Thank you very much for your review!We are happy to know you enjoyed your time here!!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly helpful and went out of their way to assist me. They were genuinely pleasant, not just professional. The one evening meal I had was excellent
Stayed 4 nights in Jul 2022
Response from Matteo on 6 Aug 2022
Dear Mark, Thank you very much for your kind review! It's been a pleasure to have you here!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Matteo on 19 Jul 2022
Thank you very much Michael! Hope to see you again next time!

10/10 Excellent

Mehul, Fairview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cimple but also very nice.The staff was very helpful and friendly. The rooms were basicbut very clean. The beds were very comfortable. The location was perfect. It's very close to the train station. I would definitley recommend it.
Stayed 1 night in Jul 2022
Response from Matteo on 19 Jul 2022
Thank you very much for your kind review! We always do our best to give our guest an unforgettable stay!