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Reviews of The Tree of Life Resort & Spa, Varanasi

4.5 out of 5
The Tree of Life Resort & Spa, Varanasi
Bhatoli - Kazisarai, Varanasi, Uttar Pradesh

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous hotel - a retreat from the bustle of Varanasi - beautiful setting, very nice food offerings.
Stayed 2 nights in Mar 2024
Response from The Tree of Life Resort & Spa, Varanasi on 18 Mar 2024
Dear Tyler,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our hotel as a retreat in Varanasi, along with the beautiful setting and food offerings. We look forward to welcoming you back soon!Warm Regards,Team Tree of Life

2/10 Terrible

Arune

Travelled with family
Disliked: Amenities, property conditions & facilities
Front desk managers are liars. They promised to refund 3 days stay,which we did not use if Expedia requested it . Expedia did request but they did not refund the money.
Stayed 4 nights in Sep 2023

8/10 Good

Jyoti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is excellent, concept, cleanliness and staff excellent. The negative is the location (literally in a middle of a village) no clear signage and above all no conceirage services or transportation provided which can make people feel unsafe to rent a third party cab.
Stayed 2 nights in Dec 2023

10/10 Excellent

aaesha

Stayed 1 night in May 2023

10/10 Excellent

JOHANNES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of highest quality
The resort is most spiritual. Staff super attentive, room bed, bathroom of high standards. Restaurant and Chef outstanding. I am a very frequent traveler and have to compliment the hotel on its excellent product
Stayed 4 nights in May 2022

8/10 Good

nandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/10 Terrible

Dhruvi

No hot water in bathroom .Very far away from city.
Stayed 1 night in Mar 2019
Response from The Tree of Life Resort & Spa, Varanasi on 9 Feb 2024
Dear Guest,Thank you for bringing this to our attention. We hate to hear that you had a bad experience. We would like to look into this. Can you please direct your feedback at unwind@treeofliferesorts.com with a reference to this review, so we can fix it. Warm Regards, Team Tree of Life

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
This was my third stay in the past three months. It is now my favorite hotel in the Baranasi area. I would recommend d it to anyone but I honestly don’t want too many people to know;).
Stayed 2 nights in Oct 2018
Response from The Tree of Life Resort & Spa, Varanasi on 12 Feb 2024
Dear Steve,Thank you so much for your amazing review! We are thrilled to hear that our hotel has become your favorite in Varanasi. We appreciate your recommendation and don't worry, we'll make sure to keep it our little secret. Looking forward to welcoming you back for your fourth stay!Warm RegardsTeam Tree of Life

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to be missed
Very good, bit far out, bit overall first class
Stayed 3 nights in Oct 2018
Response from The Tree of Life Resort & Spa, Varanasi on 12 Feb 2024
Dear Tony,We're beyond thrilled to receive your perfect 10-star rating! Your support inspires us to continue delivering unparalleled service.We will be looking forward to welcoming you back soon. Warm Regards, Team Tree of Life

4/10 Poor

Srinivas, Hyderabad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth the distance from main city
Kitchen: limited (sick) choice of menu, Highest possible prices. Staff: Except the manager, everybody else Works like a government employee
Stayed 7 nights in Feb 2018
Response from The Tree of Life Resort & Spa, Varanasi on 15 Feb 2024
Dear Guest,Thank you for sharing your feedback about our kitchen menu and staff. We apologize if the limited menu options did not meet your expectations. We always appreciate hearing from our customers and will definitely take your feedback into consideration. As for the pricing, we strive to provide value for the quality of our dishes. Regarding our staff, we are sorry if their service fell below your expectations. We will address this internally to ensure better service in the future. Please feel free to reach out to us if you have any further concerns. Thank you for your support.Warm Regards,Team Tree of Life

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room amazing staff!!!
Stayed 2 nights in Dec 2017
Response from The Tree of Life Resort & Spa, Varanasi on 12 Feb 2024
Dear Jean, Thank you for being a 10-star advocate! We look forward to continually wowing you.Do visit us soon again. Warm Regards, Team Tree of Life