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Reviews of Hotel Tridev

3.5 out of 5
Hotel Tridev
K44/34 Kalbhairo Crossing, Visheswer Ganj, Varanasi, Uttar Pradesh

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 121 reviews" "
Rating 8 - Good. 34 out of 121 reviews" "
Rating 6 - Okay. 28 out of 121 reviews" "
Rating 4 - Poor. 5 out of 121 reviews" "
Rating 2 - Terrible. 9 out of 121 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Vaidehi Nileshbhai

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

6/10 Okay

Deepak

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from ASHISH JAISWAL on 23 Dec 2023
Thanks for staying with us.

10/10 Excellent

Latha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from ASHISH JAISWAL on 21 Dec 2023
Dear Guest,Greetings from Hotel Tridev, Varanasi !!!Thanks for staying with us, we hope that we made your stay comfortable.

6/10 Okay

Girish

Travelled with family
Liked: Staff & service, amenities
Good
Stayed 2 nights in Oct 2023
Response from ASHISH JAISWAL on 1 Nov 2023
Thanks for your valuable feedback

8/10 Good

Michael

Stayed 1 night in Oct 2023
Response from ASHISH JAISWAL on 23 Oct 2023
Thanks for staying with us.

4/10 Poor

Kathleen

Disliked: Property conditions & facilities
Had to shift 3 rooms: 1. Room #1Mold on ceiling 2. Room #2 Broken AC, man fixing at 12.30 am. Had to force a room change. Not fixed, no ventilation. 3. Room #3 No working electric outlet for CPAP. Hotel ran cable from hallway. 4. Staff were kind, caring people. I wish them and the hotel well.
Stayed 1 night in Oct 2023
Response from ASHISH JAISWAL on 1 Nov 2023
Thanks for your valuable feedback

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from ASHISH JAISWAL on 16 Oct 2023
Thanks for visiting us.

6/10 Okay

Subhkaran

no windows in room & fresh air problem
Stayed 2 nights in Aug 2023
Response from ASHISH JAISWAL on 16 Oct 2023
We are sorry that we couldn't make your stay comfortable.

6/10 Okay

Vishal

Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

4/10 Poor

Debashis

The hotel food is not good. Typically south India
The hotel location is not good. Very difficult to reach. Food not good. Check in time should be 12 noon and Check out time also to be 12 noon. The room lights were dull. The sheets etc was not excellent. Plus two separate beds were provided for a couple
Stayed 1 night in Sep 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

2/10 Terrible

Venkatasubramaniam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 2 rooms for 5 night for 633 US dollars. The management was super irresponsible even when asked numerous times to clean the room. The sheets were all stained with god knows what. There was dust everywhere along with random hairs everyone from the moment we entered the room. The cleaning staff did not actually sanitize like they claim they do. We had to tell the management that we will complain about the lack of sanitization to get them to actually so it. Honestly 5 year olds clean their beds better than they way the hotel did it. The restaurant underneath has food prices that are way WAY to high for quality that is quite poor. Electrical outlets are not quite filled it. The hotel itself like the lobby and all has this weird smell! Highly do not recommend this place!! The management is quite careless, irresponsible, short tempered, and all lack communication with each other!
Stayed 5 nights in Jul 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

8/10 Good

Ramana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great (cleanliness, amenities, restaurant and staff). WiFi signal pretty bad in our room, that need to improve.
Stayed 2 nights in Jun 2022
Response from ASHISH JAISWAL on 12 Mar 2023
Dear Ramana, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation is motivating us to provide constantly better services to all our guests.We would be glad to see you again. Thanking you once again and assuring you the best of our services always.

2/10 Terrible

Urvashi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a horrible experience to live there. They gave me wrong rooms and I have paid for the deluxe room. The rooms were very dirty, washroom was so so dirty. They have not even taken trash out of the room. I would suggest everyone not to go there as it’s a waste of money.
Stayed 1 night in Jun 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

2/10 Terrible

Akshay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel on expedia says that they provide free shuttle to/from airport. On asking for the service to airport they denied it. The only reason this hotel was chosen by me was because of falsely advertised air transport. Neither the hotel, nor expedia helped in that regard.
Stayed 1 night in Jun 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

6/10 Okay

jai, buffalo

Travelled with family
Seemed decent enough as far as the location was concerned but once you get checked in the staff is not very friendly, the Wi-Fi sucks, and it is on a very noisy and busy street.Dufficult to get any rest especially if you have a room on the street side. Also it does not appear they have a no smoking policy in the rooms because our room reeked of smoke. And if your handicapped you're out of luck because there's no ramp or an elevator only stairs.. I'm sure that I better choices out there.
Stayed 2 nights in Apr 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

10/10 Excellent

PURUSHOTTAM

Liked: Cleanliness, property conditions & facilities, room comfort
Very good hotel and great staff. They are ready to help any problem you get with smile
Stayed 1 night in Mar 2022
Response from ASHISH JAISWAL on 12 Mar 2023
Dear Mr. Purushottam, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation is motivating us to provide constantly better services to all our guests.We would be glad to see you again. Thanking you once again and assuring you the best of our services always.

6/10 Okay

DEEPAK, Sherwood Park

Travelled with partner
Liked: Staff & service
Breakfast food
Stayed 1 night in Mar 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we are glad that we could make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

6/10 Okay

sowjanya

Travelled with family
Stayed 4 nights in Mar 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we are glad that we could make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff but lack of dining and transportation
Stayed 1 night in Feb 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

6/10 Okay

Arun

Stayed 2 nights in Jan 2022
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we regret that we could not make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

10/10 Excellent

Shashank

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A decent hotel around the temple
We reached around 2. The welcome drink was offered about 2 phones to reception. Seeing this type service we were little sceptical about the service but overall it was good.
Stayed 2 nights in Nov 2021
Response from Ashish Jaiswal on 15 Jan 2024
Dear Guest, Greetings from Hotel Tridev, Varanasi !!!Thanks for sharing your valuable feedback with us, we are glad that we could make your stay comfortable. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi

10/10 Excellent

Manish, Begusarai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property..excellent interiors...excellent service
Stayed 1 night in Sep 2020
Response from Ashish Jaiswal on 4 Sept 2020
Dear Mr. Manish, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation is motivating us to provide constantly better services to all our guests.We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Thanks & regards Hotel Tridev, Varanasi

6/10 Okay

KOTESHWAR RAO

Stayed 1 night in Aug 2020
Response from ASHISH JAISWAL on 4 Sept 2020
Dear MR. KOTESHWAR RAO, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation is motivating us to provide constantly better services to all our guests.We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Thanks & regards Ashish Jaiswal

10/10 Excellent

karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in Banares Banares very centra
Very good stay. Hotel is very close to the visiting places. Front desk staff is very nice and helpful City guide provided by hotel was amazing person very helpful and knowledgeable only negative thing is traffic in the city and road conditions
Stayed 2 nights in Feb 2020
Response from ASHISH JAISWAL on 3 Mar 2020
Dear Mr. Karan, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation is motivating us to provide constantly better services to all our guests.We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Thanks & regards Ashish Jaiswal Front Office Manager Hotel Tridev, Varanasi 7232901802

8/10 Good

Marcel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ashish Jaiswal on 1 Jan 2020
Dear sir, Greetings from Hotel Tridev, Varanasi ! Thanks for your valuable feedback, we are glad that we made your stay pleasant and comfortable, your positive comments of appreciation motivate us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Thanks & regards Ashish Jaiswal Front Office Manager

10/10 Excellent

Sakthivel

Stayed 2 nights in Nov 2019

6/10 Okay

Rashmi, California

Travelled with partner
Liked: Staff & service, amenities
The hotel sits on a very busy shopping street, in the middle of a chaotic shopping market. It was hard to drive up to the door to unload luggage. The rooms were quiet though. Our room was not properly cleaned, should have been swept and mopped. Overall service was fine. The vegetarian restaurant in the hotel was decent, our first meal came too late and the owner did discount a couple of dishes that were too salty.
Stayed 2 nights in Nov 2019
Response from Ashish Jaiswal on 6 Dec 2019
Dear Ms. Rashmi, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. But we regret that we couldn't make your stay pleasant and comfortable. Your feedback about our services provide us information to improve our services. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Thanks & Regards Ashish Jaiswal Front Office Manager

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019
Response from Ashish Jaiswal on 6 Dec 2019
Dear Guest, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. But we regret that we couldn't make your stay pleasant and comfortable. Your feedback about our services provide us information to improve our services. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Thanks & Regards Ashish Jaiswal Front Office Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Ashish Jaiswal on 15 Sept 2019
Dear Guest, Greetings from Hotel Tridev !!! Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. Your positive comments of appreciation is motivating us to provide constantly better services to all our guests.We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Thanks & regards Ashish Jaiswal Front Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good hotel. Inside the city. food is good and the management is ok.
Stayed 2 nights in May 2019
Response from Mukul Dubey on 24 May 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

10/10 Excellent

Aswin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 2 nights in May 2019
Response from Mukul Dubey on 9 May 2019
Dear Mr.Aswin, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Mukul Dubey on 1 Apr 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019
Response from Mukul Dubey on 1 Apr 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast needs improvement, at Rs. 300 plus rate the breakfast is not upto the standard.
Stayed 3 nights in Feb 2019
Response from Mukul Dubey on 7 Mar 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.We will improve our breakfast menu as per your opinion. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager

10/10 Excellent

BHARAT, BARRINGTON, IL.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS EXCELLENT. GREAT SERVICE OF RESTAURANT STAFF
Stayed 5 nights in Jan 2019
Response from Mukul Dubey on 3 Mar 2019
Dear Mr.Bharat, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like anything about this property. This was the first hotel ever that I had to make my first contact for help to Expedia via my son in the UK. I am travelling on my own &?am registered disabled. I walk with a walking stick. My comments as shown to the hotel manager Mr Mukul are as follows: Have to inform reception that you want to take shower every time so they can put the gizzer on!!! - the 3rd floor rooms are for international customers with nicer view but if you look like an indian or are venerable they put you on 2nd floor that has brick wall for a view and they hope you will not complain. - you have to request toiletries on a daily basis & hand towel. -Beds sheets are not changed every day as they come from outside. And they advertise laundry pick and return same day but thus is not the case. -the so called coffee shop is a farce as it is never manned & has stale items to sell. I am sure the coffee machine has never been used. - Nearly all the staff have very or no grasp of the English language. - The restaurant manager did not know what English tea was or how it’s made - Get woken up late in the evening as the room service bill was not provided with the meal - The Wi-fi keeps on going off line & have request user ID & password 3/4 times a day. - The manager is elusive but when I made contact he acccepted the short fall of service provided & that the hotel does not meet international standards & rat
Stayed 5 nights in Feb 2019
Response from Mukul Dubey on 15 Feb 2019
Dear Ms.Patel,Thank you very much for your valuable feedback about our hotel. We apologize for your dislike our Hotel. But sorry to say you we did not compare any guest in different label as you think.We will try our best to improve our services and personnel skills. Thanking you once again and assuring you the best of our service in future. Regards,Mukul Dubey General Manager

2/10 Terrible

Verified traveller

Stayed 5 nights in Feb 2019
Response from Mukul Dubey on 4 Apr 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We would have really appreciate,if you could point out us for the improvement. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cooperative & friendly staffs Neat & clean Transportion convenient .
Stayed 2 nights in Feb 2019
Response from Mukul Dubey on 10 Feb 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

10/10 Excellent

Krishna, Suichatar jathmandu, np

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat & clean excellent hospitality & friendship behaviour
Stayed 2 nights in Feb 2019
Response from Mukul Dubey on 30 Mar 2019
Dear Mr.Krishna, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.We will improve our breakfast menu as per your opinion. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from Mukul Dubey on 4 Apr 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

10/10 Excellent

Krishna, Suichatar Kathmandu np

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.excellent hospitality & friendship behaviour. .easily accessible temples & shoping area .neat & clean, no noises.
Stayed 2 nights in Feb 2019
Response from Mukul Dubey on 30 Mar 2019
Dear Mr.Krishna, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager )

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great solution for Varanasi
My wife and I were very pleasantly surprised by our stay of three nights. My four-star rating is in no way a negative as this this hotel does not try to be more than what it is, which is very clean and with a staff that, if not grads of a hotel school, are wonderfully warm, helpful and anxious to help. Taking to the streets in Varanasi is always difficult, but we found lanes leading from the hotel straight to Ram Ghat area less than a 10-minute walk. The restaurant, where we had every meal, is not great; stick to the Indian dishes and the soups, which they prepare well. Avoid the high prices (for what you get) of Ganges-side hotels. At the Tridev, you get a bit more than you pay for. We loved that kind of honesty and sincerity.
Stayed 3 nights in Feb 2019
Response from Mukul Dubey on 10 Feb 2019
Dear Mr.Roger, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

8/10 Good

Lakshmi Narayana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Mukul Dubey on 27 Jan 2019
Dear Ms.Lakshmi, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

10/10 Excellent

PrayagaSaiPrasa, Charlotte NC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great amenities! Food at the restaurant was excellent. Very close to Ghat(couple of miles).
Stayed 1 night in Jan 2019
Response from Mukul Dubey on 18 Jan 2019
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
It's simple hotel.
We were staying in Tridev for 3 nights. The first night, we did not get used to the environment of the hotel. It's simple, no facilities, and suddenly blackout two times, and also no hot water of taking shower all the time. The restaurant of the hotel a bit expensive. But the staff is kind and helpful....
Stayed 3 nights in Dec 2018
Response from Brajesh Kumar Singh on 2 Jan 2019
Dear Guest ,Thank you very much for your valuable feedback about our hotel. We are heartily apologize for facing your problem during your stay. we will owner Your complains and try to improve our services for better hospitality to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Brajesh Kumar Singh front Office Manager.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good. service was good. i booked a regular room and requested a room away from the street noise and they fulfilled my request. the front desk was very helpful when it comes to booked cab ride to the airport. It cost Rs600 to the airport via private outside transport. Hotel offered for Rs1000.
Stayed 1 night in Nov 2018
Response from Mukul Dubey on 24 Nov 2018
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

10/10 Excellent

stefk, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the middle of it all. We loved the rooms nd the the restaurant, easy checkin and nice staff too.
Stayed 1 night in Nov 2018
Response from Mukul Dubey on 22 Nov 2018
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice facility and for India was very nice. My only concern was the distance from the hotel to Assi Ghat from which my tours originated. The staff were very cordial and helpful at all times.
Stayed 3 nights in Oct 2018
Response from Mukul Dubey on 29 Oct 2018
Dear Guest, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Mukul Dubey on 29 Oct 2018
Dear Carlos, Thank you very much for your valuable feedback about our hotel. We are proud that we made your stay pleasant and comfortable.Your positive comments of appreciation is motivating us to provide constantly better services to all our guests. We would be glad to see you again. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)

6/10 Okay

Sally

Liked: Property conditions & facilities
Disliked: Staff & service
Poorly Managed
Plus side: quick check in, free late check out, new hotel, reasonable equipped room good food at dinner. Minus: No hot water for the duration of our stay ,after complaining every day and a lot of promises and apologies from staff, no in room safe, Poor choice of breakfasts with service to match.Located in a run down area not close to anything worth seeing, every where is a rickshaw ride EG downtown 200/ 300 Rupees and a half hour ride,this hotel could function a lot better with less apologies and better MANAGEMENT would not use again would not recommend. Dave and Sal Yorks
Stayed 4 nights in Oct 2018
Response from Mukul Dubey on 26 Oct 2018
Dear Ms.Sally, Thank you very much for your valuable feedback about our hotel. We apologize for our hot water boiler technical issues.As per your review if two types of cereals with hot and cold milk,2 types of bread with butter,muffins,doughnut,2 hot continental dishes and varieties of Indian delicacy is poor choice of breakfast we will try to improve as per your expectation. And regarding the location ,we would like to let you know that our hotel is much nearer than other hotels in the city, you can google also that from our hotel how much far is worth seeing places.Because of festive season going in India now a days and no entry area are assigned by administration obviously you will face traffic to reach any places. Thanking you once again and assuring you the best of our services always. Regards Mukul Dubey ( General Manager)