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Reviews of Hotel Plaza inn

3 out of 5
Hotel Plaza inn
S 21/116 H Parade Kothi Cantt, Vijay Nagar Colony, Chetganj, Varanasi, Uttar Pradesh

Reviews

5.6
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

6.8/10

Cleanliness

5.4/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Amrit

Travelled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024

4/10 Poor

Rakesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overall Not recommended in that price.
Air conditioning was not working properly. Frequent power trip off. Reception staff is not courteous enough to talk and respond to guest. Only one towel was provided for two persons. No wifi access was given. And many more
Stayed 1 night in Sep 2023

2/10 Terrible

Rohit kr

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Bibek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not allow to check in on time. Forced us to checkout early because hotel was full
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't have enough change to pay back to customer
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
One can feel a good stay at reasonable prices. Although the response from staff for room service was not good, the suggestion has been given to the hotel management to improve it.
Stayed 1 night in May 2019
Response from FOM on 25 May 2019
Dear Sir, Thank you so much for your feedback, we sincerely apologize for the inconvenience caused to you during your stay. ensure to provide better services in your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

CHUNG-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離車站很近，整體上乾淨、整潔。 飯店人員也很親切。
Stayed 1 night in Jan 2023

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities
Preis/Leistung stimmt nicht
Das Hotel ist in einem schlechten Zustand. Wir fühlten uns nicht willkommen. Während den beiden ersten Tagen gab es kein warm Wasser zum duschen.
Stayed 2 nights in Dec 2022

8/10 Good

Preecha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near railway station
It quite far from the ghat 3km. But it near rail way station.For myself I happy this hotel.
Stayed 2 nights in Jun 2019
Response from Manager Hotel Plaza Inn on 2 Jul 2019
Dear sir, Thank you so much for your feedback,appreciate to serve you again.