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Reviews of Hotel KV Palace

3 out of 5
Hotel KV Palace
D 33/49,KHALISHPURA, DASHASWAMEDH, Varanasi, UTTAR PRADESH

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 4 out of 17 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

rathana singgam

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dishonest and uncooperative. Not helpful at all. Anything we asked about information they provide disinformation. Extremely disappointed and disgusted.
Stayed 4 nights in Aug 2023

8/10 Good

Tan Kim

Travelled with group
Liked: Cleanliness, staff & service
The fan didn't work well, frequent power trip, limited breakfast choice. But overall, it is still bearable, because we are at the land of Lord Shiva.
Stayed 4 nights in May 2023

2/10 Terrible

Benarjee

Stayed 4 nights in Oct 2022

2/10 Terrible

NAVEEN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing which is good in this hotel is( Soory it is not hotel actually it dharamshala owned by one syco ) that it is near to temple and main aarti ghat i.e dashmesh ( spell may be incorrect). Point wise review as below:- 1) During check -in owner insist me to not to check in on my name to do froud with online website by cancel the online booking and do directly through reception with discount of 500 rs .I denied the offer and he called me DARPOK. 2) Owner at reception denied payment through any online mode and kept me waiting at reception for 30 min with my parents ( 65 year plus) . 3) Room bedsheet and pillow are dirty and having strain on asking to change they replied it is clean and OK we will not change. 4) provide only single water bottle,towel ,Soap although I have booked room for 3 person with extra charge of one. 5) Room gate lock is not working, washroom gate not getting fully closed.Toile jet fitting is not OK. on asking toilet paper they denied to give us by saying it is finished and later given excuse that they are only for foreigners and not for Indian guest.After a hot conversation of 5 min they provided from store where I see that they have plenty of rolls available but not provided. 6) Service boy not picked up luggage. 7) Small room one can only rest on bed after entering in the room.
Stayed 1 night in Aug 2022

6/10 Okay

DEEPAK

Liked: Cleanliness, staff & service
Service and rooms are good enough, though its not value for money. One should stay here only if he/she is ready to walk with the luggage about 1.5 kms, as its in a 'no vehicle'zone and situated in very narrow by-lanes. Breakfast us served well after 8.45 am after the nearby hawkers open . Check in only if you are ready to walk with your luggage all the way
Stayed 2 nights in Dec 2019
Response from PRATEEK KAKKAR on 12 Dec 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

David, mexico

Business traveller
Liked: Cleanliness, staff & service
Get ready..back alleys..stepping over sleeping cows and trash to get to hotel..BUT, this is ghat district of Varanasi...Very, very fascinating area..If you've been to other places in India, this is ramped-up quite a bit for Indian-style intensity! The only thing I did not like is that family member of owner has silk and woven products store nearby. I was taken there ended up paying very high prices for what I got, with the owner obviously aware that he was taking me for a ride. I'm not sure I would reccommend that experience. But the main hotel owner and staff are very accommodating and overall I enjoyed my stay at this hotel.
Stayed 1 night in Nov 2018
Response from HOTEL K V PALACE on 8 Oct 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay at KV Palace.
Really enjoyed my stay here. Very helpful and friendly staff. Very clean room and hotel in general, quiet but central location. I would definitely return to stay here.
Stayed 3 nights in Feb 2019
Response from Hotel Manager) on 14 Feb 2019
Dear Guest, Greetings from Hotel K V Palace , Varanasi (India) Thank you for choosing Hotel K V Palace Varanasi and for sharing rating on and HOTELS.COM*your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Sincerely, Replied by Hotel (Hotel Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anup, Manish & Kuldeep were very friendly & courteous. They took good care of me during my stay in the hotel. Aman, the guide recommended by the hotel was also very courteous & safely brought me to the various places in Varanasi. This hotel is very near the ghat, where Ganga Arati is conducted daily. I will strongly recommend this hotel to tourists.
Stayed 2 nights in Dec 2018
Response from PRATEEK KAKKAR on 16 Dec 2018
Dear Guest, Greetings from Hotel K V Palace , Varanasi (India) Thank you for choosing Hotel K V Palace Varanasi and for sharing rating and *your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Sincerely, Replied by Hotel (Hotel Manager)

8/10 Good

Naru, 東京

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
バナーラスに何度となく泊まっていますが，ここのホテルは値段のわりに非常に清潔です。
Stayed 6 nights in Feb 2020
Response from PRATEEK on 6 Mar 2020
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

2/10 Terrible

KEIKO

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Reliable staff, clean bed and hot shower are waiting for you. But if you arrive Varanasi in early morning or late night and try to go this hotel, you must be careful to wild dogs. They make groups and bark to pedestrians during people are sleeping. This this hotel is on back street and even bike taxis can’t go in, so you must go by yourself. I recommend you to use google map.
Stayed 3 nights in Oct 2019
Response from PRATEEK on 23 Nov 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, quiet. Staffs were amazing. They were very friendly and helpful. Nice place:)
Stayed 1 night in Oct 2019
Response from PRATEEK KAKKAR on 21 Oct 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from HOTEL K V PALACE on 8 Oct 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

8/10 Good

Rungruedee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was here with a good room that was very clean and good service especially the owner in hotel including his son . He shows me around the city of varanasi it was good just I came in varanasi alone
Stayed 2 nights in Apr 2019
Response from HOTEL K V PALACE on 8 Oct 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

tomohiro

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2019
Response from HOTEL K V PALACE on 8 Oct 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

6/10 Okay

Malin

Interesting location
Interesting location, very close to a gath. Unfortunately we booked a driver from the hotel that made our 7 h journey to Kajuharu a 16 h trip because the driver didn’t have the proper licens to cross the border :(
Stayed 2 nights in Feb 2019
Response from HOTEL K V PALCE on 8 Oct 2019
Dear guest, greetings from Hotel K V Palace, Varanasi (India) thank you for choosing Hotel K V Palace Varanasi and for sharing ratings on your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcoming you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.

10/10 Excellent

Noema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Wunderwar! Excellent attention from Mr. Kuldeep and his family. Fresh bathrooms, essential for European travellers. Very well located and the restaurant that we’ve been advised of was the best in the city. Thanks!
Stayed 2 nights in Nov 2018
Response from Kuldeep Seth on 8 Dec 2018
Dear Guest Greetings from Hotel K V Palace, Varanasi (India) Thank you for choosing Hotel K V Palace Varanasi and for sharing rating on Expedia Your kind comments about our hotels and our colleagues are truly appreciated. These have been shared with our team who take great pride in ensuring each guest has a memorable stay. We look forward to welcome you once again. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Sincerely, Kuldeep Seth