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Reviews of Hotel Central Residency

3 out of 5
Hotel Central Residency
C 19/122 A-Ka, Sigra Thana Road, Varanasi, Uttar Pradesh

Reviews

5.8
Rating 10 - Excellent. 0 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 6 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Harsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from SANDEEP KUMAR on 11 Jan 2020
DEAR SIR/MADAM GREETING FROM HOTEL CENTRAL RESIDENCY VARANASI THANK YOU VERY MUCH FOR YOUR GREAT MOTIVATION. i WILL DO MY BEST SERVICE IN FUTURE . THANK & REGARDS SANDEEP KUMAR HOTEL CENTRAL RESIDENCY Replied by Centralvaranasi (Hotel Manager)

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They allotted shoddy room and when requested for change demanded RS 500 per night more which I had to pay. Poor experience from hotel. Com. Booking .com ensures you get what you pay for.
Stayed 2 nights in Feb 2019

6/10 Okay

Jase, Sydney

Liked: Cleanliness, room comfort
Disliked: Staff & service
A mid range hotel with too many issues
My check in was seamless and the room was spacious, clean and modern with central air conditioning. The location is not the best. It's a good 15 minute walk from Varanasi Junction station and it's too far to walk to the ghats. The hotel is on a busy road so noise can be an issue for some people (my room was right at the back away from the street and there's still traffic noise). On the plus side, there modern shops and shopping centres nearby. Staff tried to help but were not really that helpful. There are minor issues with the room itself such as wifi connection issues, issues with erratic water for shower (including hot water which I didn't get until my final day of stay) and two of the bathroom lights were not out. Also, air conditioning is central so there's only two settings - on and off. For me, it get too cold to leave it on all the time so I had to temporarily turn it off to warm up the room. Considering the number of similar priced hotels in Varanasi, I really can't recommend this as the first choice, unless the above mentioned issues have been addressed. It has potentials but it just needs a bit of attention.
Stayed 3 nights in Apr 2018
Response from shivam on 19 May 2018
Dear Jase Thanks for reviewing us online we are extremely sorry for the inconvience you have faced and we started to working on the points which you have mentioned we are looking forward your next trip to serve you much better than ths time

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very courteous and supportive staff; reasonable room rates; good location for pilgrimage and shopping.
Stayed 3 nights in Oct 2017

6/10 Okay

Tarsem (Sonia)

Liked: Cleanliness, staff & service
Disliked: Room comfort
ok stay
4 friends and I stayed at this location for 2 nights, the night we arrived the gentleman on front desk ( older male may have been the owner of the hotel) didn't;t even greet or acknowledged us , we came with a tour guide and was only addressed through him , the room was quite noisy , location is not central , I wouldn't recommend this hotel for more then two nights .... while it's short distance from all the activities ....I would recommend to check the room before booking and do not take front rooms as noise level is fairly high .. ?Wifi wasn't good either

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean hotel,close to river Ganges did tour through hotel, would reccomend.

2/10 Terrible

vinay, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience.
Rude staff. No facilities. Very bad breakfast. This is not a hotel. This is lodge.

4/10 Poor

Geoff, Sydney

Disliked: Cleanliness, property conditions & facilities
Avoid if possible
Basically a nightmare. Arriving from the airport, I was expecting the room I had booked and documentation for but it was occupied until the next day. So I accepted a standard room which was on the third floor. There is no lift. The room had no mini bar/fridge, no tea, coffee etc. no safe, and no hot water. The shower head was broken, the phone didn't work and I was told breakfast wasn't included. Plus the wifi kept going in and out because of the power outages. The next day I changed rooms to the one I had booked - and got a working phone and tea and coffee facilities. That's all. It also says free airport transportation but that was out of the question.

8/10 Good

Craig from NZ, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location close to mall and ATM
Staff looked after me very friendly my room clean highly recommend for hotel in Varanasi.

4/10 Poor

anks

The hotel does not gives the room at the booked rates it charges extra stating the room booked is not available

6/10 Okay

Verified traveller

通りに面していて買い出しには便利。
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La camera era sporca piena di capelli ovunque e lenzuola macchiate,nn hanno fatto le pulizie il giorno dopo e neppure il letto ,abbiamo dovuto chiedere asciugamani . La colazione della prima mattina era di caffè o the con 2 fette di pane tostato e una omelette,il secondo giorno volevano farci pagare l'omelette nonostante fosse compresa nel pacchetto,abbiamo chiesto un'altra fetta di pane tostato e ci hanno detto che era extra comunque poi ci e'stata offerta visto che abbiamo reclamato.
Stayed 2 nights in Nov 2017

6/10 Okay

あきぃ, 横浜市

Liked: Cleanliness, staff & service
近くにモールやスーパーあり
ガンガーのあるエリアまではオートリキシャで15分くらいです。ホテルは賑やかな通り沿いにあって周辺には遅くまで人がたくさんいました。 wifiは遅くてすぐ途切れるのでほぼ調べ物もできない感じでした。ホットシャワーは使いたい時にレセプションに電話してその後20分か30分でお湯が出てくるというシステムでした。部屋が寒かったので頼んだらヒーターを持って来てくれました。ホテルの人からツアーやガイドを案内されますが不要ならはっきり断れば問題ないです。単独でガンガーのエリアに行くときはオートリキシャを捕まえて40ルピーと料金の交渉もしてもらえました。帰りに戻る時に自力で交渉しても100ルピーくらいまでしか値切れませんでした。

6/10 Okay

Gabriel, Saltillo coah. Mexico

Disliked: Cleanliness, property conditions & facilities
Esta muy bien ubicado. El wifi no es lo mejor. El personal es amable aunque el hotel no es muy limpio, pero en varanasi nada es muy limpio