Placa De L Ajuntament, 4, Valencia, Valencian Community
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Absolutely loved the room. Bed was luxurious. Bathroom was excellent. Staff were professional and helpful. Would definitely recommend to anyone.
Michael
Stayed 3 nights in May 2024
Response from Hotel Meliá Plaza on 25 May 2024
Dear Michael,Thank you so much for your wonderful review! We're thrilled to hear that you loved your room and found everything excellent. It's also great to know our staff made a positive impression.Your kind words and recommendation mean a lot to us. We look forward to welcoming you back for another fantastic stay in the future!Best regards,
The hotel take down the air conditioner in the room and is impossible to sleep,I was calling everyday to the front desk to ask for AC
Lourdes
Stayed 4 nights in May 2024
Response from Hotel Meliá Plaza on 25 May 2024
Dear Lourdes,We are deeply sorry to hear about your recent experience at our hotel. Please accept our sincere apologies for the inconvenience caused by the lack of air conditioning in your room.We are committed to providing a comfortable and pleasant experience for all our guests, and we regret that we did not meet your expectations on this occasion. We take your feedback very seriously and are currently in the process of upgrading the air conditioning units in our rooms to ensure this does not happen again.We appreciate your understanding and look forward to welcoming you back to provide the exceptional experience you deserve. Warm regards,
Dear George,Thank you for taking the time to share your experience with us. It's nice to know that you enjoyed your time with us.We look forward to welcoming you again in the future.Warm regards,
Dear Martha,Thank you very much for giving us such a positive review. We are pleased to know that your stay with us was so enjoyable. Also, thank you very much for the time you took to review your experience at the hotel.We hope you choose us again on your next visit to the city.Warm regards,
Excellent location. Just renewed so it scores high in all elements!!
Edgar
Stayed 1 night in Apr 2024
Response from Hotel Meliá Plaza on 2 May 2024
Dear Edgar,Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at the hotel was so satisfactory and that you enjoyed both our excellent location and your room.We look forward to welcoming you back in the future.Warm regards
8/10 Good
William
Travelled with partner
22 Apr 2024
Liked: Cleanliness, staff & service
Friendly, helpful staff.
Comfortable room.
Reasonable breakfast service.
Solarium and hotel restaurant were closed. Small bar on ground floor near main entrance - too brightly lit and lacking atmosphere.
William
Stayed 5 nights in Apr 2024
Response from Hotel Meliá Plaza on 23 Apr 2024
Dear William,We would like to thank you for the time you spent sharing your experience with us. We are so glad to know that your stay with us was so pleasant.We hope to have the chance of welcoming you back in the future.Kind regards
Beautiful hotel, great location, and the staff is very nice! Quaint bar in the lobby and the rooms were a good size. We had a basic room it was very nice with a huge bathtub. The beds were in great condition and València is gorgeous.
Deanna
Stayed 2 nights in Apr 2024
Response from Hotel Meliá Plaza on 23 Apr 2024
Dear Deanna, thanks a lot for your comments and for your kind words abour our staff and rooms. We are so glad to know you enjoyed the time you spent with us.Hope to see you again on our hotel on your next visit to our city.Warm regards
Dear Mr. Torres,We appreciate the time you took to share your experience with us and for your positive review. It's a pleasure to know that your stay with us was so positive. We hope to have the pleasure of welcoming you back again in the future. Warm regards.
Dear Mr Torres,We are so grateful for your positive review and for choosing our hotel for your stay. We are delighted to hear that you felt comfortable and well taken care of during your stay.We look forward to welcoming you back soon.Warm regards.
Dear Mr.Bilodeau,Thank you very much for your great review. We are so proud to know that our hotel met your expectations and that you enjoyed your stay. We look forward to welcoming you again soon.Best regards.
Dear Ms. Dotres,How delightful to receive your positive review. We are so glad to know that our hotel contributed to making your stay a little bit better. Thank you for your trust, and we hope to see you again very soon.Best regards.
Excellent location but it was the smallest hotel room I have ever stayed in.
ROBERT
Stayed 2 nights in Feb 2024
Response from Pablo on 18 Feb 2024
Dear guest,We sincerely appreciate your feedback. We are delighted that you chose us as your accommodation. Our commitment is to make our guests feel at home. We look forward to the opportunity to welcome you again in the future.Best regards,
Dear guest,We sincerely appreciate your feedback. We are delighted that you chose us as your accommodation. Our commitment is to make our guests feel at home. We look forward to the opportunity to welcome you again in the future.Best regards,
Nice location and the staff was amazing. Our room was clean and comfortable.
Pat
Stayed 3 nights in Jan 2024
Response from Meliá Plaza on 15 Jan 2024
We are very grateful that you have taken the time to share your opinion with us. It is a pleasure for us to serve clients like you.Thank you.The Meliá Plaza team
Gracias por su comentario. Nos satisface muchísimo que haya disfrutado en todo con nosotros y de la situación privilegiada del hotel y mejorando cada día para que estén como en casa.Saludos.
The location is fantastic. Close to all the sights and the train station.
Robert
Stayed 1 night in Dec 2023
Response from Meliá Plaza on 15 Jan 2024
Thank you very much for your comment.I hope you have enjoyed your stay with us and of course this magnificent city and its gastronomy.Surely we will see each other again.Regards
Great location, right in heart of historic area. Easy walk to shops, restaurants, top attractions. Excellent breakfast options. Parking is offsite, about a block from hotel. Currently construction in area making it harder to get to hotel.
Very difficult to arrive by car and address was not helpful to find the location through google maps. I actually had to park in a public place, distant, and walk to hotel to find it.
With its perfect location, friendly and helpful staff, clean and comfortable rooms, the amazing view from the rooftop pool and delicious breakfast this hotel has it all you need for your visit in Valencia.
Ruslana
Stayed 1 night in Jun 2023
Response from Esther Nieto - Dpto de reservas on 2 Aug 2023
Good morning:Thank you very much for your comment. We look forward to seeing you again. Regards.
A perfect hotel and location for exploring València! Clean, quiet and comfortable rooms, very friendly and accommodating staff, and you can’t beat the location for walking out the door and exploring the center of Valencia. I highly recommend!
Barbara
Stayed 1 night in Jun 2023
Response from Esther Nieto - Dpto de reservas on 2 Aug 2023
Thank you very much for your comment. We look forward to seeing you again. Best regards.
10/10 Excellent
Joanna
15 Jun 2023
Joanna
Stayed 1 night in Jun 2023
10/10 Excellent
Carmen
Travelled with partner
27 May 2023
Excellent location, safe, friendly staff, nicely maintained, plenty of restaurants around the hotel and in the center of the old town, nearby transportation.
The room and the breakfast was excellent. Hotel is in a great location. If you book this hotel ask about the parking before you go it is complicated to find and you cannot park in front of the hotel.
Our room was clean and comfortable. The staff was extremely friendly and helpful. No extra charge for an early check-in. Located in the city center and convenient to several attractions. Would definitely stay here again if I come back to Valencia!
Julie
Stayed 2 nights in May 2023
10/10 Excellent
Julie
Travelled with partner
12 Apr 2023
Liked: Cleanliness, staff & service, amenities
Staff was excellent, helpful and friendly, let us check in early. Stored our bags after checkout.
Room was very spacious for europeon city center. Bathroom was spacious
The perfect location between the newer city and old city, you can walk to absolutely everywhere.
Would definitely stay here again!
Staff friendliness and helpfulness.
Walking Proximity to everything in the old city.
Great experience.
Decio
Stayed 3 nights in Feb 2023
8/10 Good
Nadia
Travelled with group
13 May 2024
Liked: Cleanliness, staff & service
Walkable
Nadia
Stayed 3 nights in May 2024
Response from Hotel Meliá Plaza on 25 May 2024
Dear Nadia,Thank you for rating your stay with us 4 out of 5! We appreciate your feedback and are glad you had a positive experience.We're always striving to improve, so if you have any suggestions for making your next stay even better, please let us know. We look forward to welcoming you back soon.Best regards,
Estimado Sr. López,según nuestro registro, efectivamente usted tenía una habitación reservada para el pasado 20 de abril pero no se personó en el hotel para disfrutar de la misma, es por esto que no entendemos su comentario. Si puede darnos alguna indicación de qué pudo haber pasado, por favor, póngase en contacto con nosotros.Un cordial saludo
- ultimativ zentral gelegenes Hotel
- im 10. Stock mit sehr grossem Balkon und fantastischer Aussicht über die Dächer der Stadt
- Einrichtung ganz ok, leider etwas wenig Stauraum
- insgesamt Top, hat mir sehr gefallen!!!
Philipp
Stayed 6 nights in Jan 2024
Response from Pablo on 18 Feb 2024
Dear guest,We sincerely appreciate you taking the time to share your feedback on your recent stay at our hotel. Your opinion is of great importance to us as it helps us better understand our guests' experiences and continuously improve our services.We are delighted to hear that you chose to stay with us and we appreciate your dedication in providing us with your feedback. Every detail you share significantly contributes to our goal of providing exceptional service and memorable experiences to our guests.It is an honor for us to have had the opportunity to be your choice of accommodation, and we want to assure you that we are committed to always providing you with the best during each of your visits; your satisfaction is our priority.If you have any special requests or need additional information, please do not hesitate to contact us.We are here to serve you.Best regards,
Dear guest,We sincerely appreciate your feedback. We are delighted that you chose us as your accommodation. Our commitment is to make our guests feel at home. We look forward to the opportunity to welcome you again in the future.Best regards,