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Reviews of Embassy Suites

Embassy Suites
Av. Monseñor Adam con Av. Andrés Eloy, Blanco,, Valencia, Carabobo

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

7.0/10

Cleanliness

4.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

BusTrav2, Michigan

Disliked: Cleanliness, staff & service
Banking information Stolen by Hotel Employee
A co-worker and myself stayed in the hotel for probably 4 months. Shortly after check-in charges started appearing on my bank card as well as my co-workers. I used my bank card only in two locations in Venezeula but she used hers only at the hotel so it was fairly obvious the hotel was responsible yet they did nothing when I complained. When I complained to Hilton International, at first they seemed concerned but it has been over two months and they have done nothing. The last excuse was they could not contact the hotel manager. Stay here at your own risk and don't expect Hilton to help you out if you find yourself in a similar situation.

8/10 Good

BDS, Caracas

Liked: Cleanliness, property conditions & facilities, room comfort
great hotel for business and families
Very well appointed suite. Excellent complimentary breakfast