Lobby sitting area

Reviews of OYO Hotel Twin Lake - Lake Park / Valdosta area

2.5 out of 5

Reviews

6.8
Rating 10 - Excellent. 145 out of 660 reviews" "
Rating 8 - Good. 194 out of 660 reviews" "
Rating 6 - Okay. 135 out of 660 reviews" "
Rating 4 - Poor. 94 out of 660 reviews" "
Rating 2 - Terrible. 92 out of 660 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really lost hope for the oyo brand until I had the opportunity to stay at the one in lake park Ga……All 10’s across the board.
Stayed 1 night in Jan 2024

10/10 Excellent

Joel, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars from our family to theirs!
This was our 2nd stay with OYO in Lake Park Georgia. Super sweet family runs it and I guarantee they'll take care of you and your family.
Stayed 3 nights in Dec 2023

2/10 Terrible

Nichole

Disliked: Cleanliness, staff & service, property conditions & facilities
Sign in lobby says no cash deposit no room and no breakfast as advertised...no smoke detector and no door lock....expedia says breakfast served and sign in lobby says no breakfast until further notice
Stayed 1 night in Dec 2023

2/10 Terrible

Ruthmaria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
BUGS BUGS AND MORE BUGS
The service was average. not rude but not polite either. The sheets were stained, luckily no bedbugs IN the beds, but we had 2 live roaches come out of places and a dead one in the tub. which wasnt very clean!!! My kids didnt sleep cause they were so disgusted but we had been on the road all day and too poor to find something else. Especially since we paid $100 for 1 night and it was NONREFUNDABLE! As for the 'breakfast' its nothinf more than muffins, old juice and you can tell the coffee machines havent been cleaned nor were the tables. Absolutely not worth the money and I will never stay at one of these hotels again!
Stayed 1 night in Dec 2023
Response from Barbara on 22 Jan 2024
Hi, Ruthmaria! This is certainly not something we would like our guests to experience, we will surely take corrective actions to resolve this and to serve our guests with top class service and comfort. Regards, Barbara

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Standing dirt (not just stains) and pet hair all over the bedding, top and under the covers of the made beds. The walls and bathroom door were literally crumbling, with chunks falling out and ripped off. I returned the keys because there was no way we could stay there. He didn’t even suggest changing to another room, he told me that he would process a refund. I still haven’t see it though.
Stayed 1 night in Nov 2023
Response from Barbara on 22 Jan 2024
Hi, Kristin! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

10/10 Excellent

Kanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I could check in at anytime and had easy parking right in front of my room. I only disagreed with how far the front lobby was from the rooms.
Stayed 1 night in Nov 2023
Response from Charles on 22 Jan 2024
Pleased to hear your kind words of gratitude, Kanisha! We are going to do our best to never fail to impress you every time. Regards, Charles

8/10 Good

John

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Joey on 5 Dec 2023
Hi, John! Thank you so much for spending your valuable time to share your views with us. We will surely work on your feedback to keep up with your expectations. Regards, Joey

4/10 Poor

brock

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Lisa

Disliked: Property conditions & facilities, room comfort
Very uncomfortable
Door was hard to close. No top lock. Bed was very uncomfortable! Dresser drawer wouldn't stay closed so middle of the night you would hit it!! Towels where stained up and very fuzzy. Was not happy! Woke up and could hardly move..
Stayed 1 night in Oct 2023
Response from Barbara on 5 Dec 2023
Hi, Lisa! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dewi on 5 Dec 2023
Thank you for sharing your seamless experience, Eric! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Dewi

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Maurice

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ava on 17 Oct 2023
Thanks for rating us positively, Maurice! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Ava

6/10 Okay

Andrew, Fort Bragg

It could use an update, some of the things were old and damaged
Stayed 2 nights in Sep 2023
Response from Maria on 11 Sept 2023
Sorry for the trouble caused, Andrew! Thanks for notifying us, and we will surely work towards a better guest experience in the future. Regards, Maria

10/10 Excellent

johana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean rooms.
Stayed 1 night in Aug 2023
Response from Eva on 11 Sept 2023
Hi, Johana! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Eva

6/10 Okay

aaron

Stayed 2 nights in Aug 2023
Response from Ammy on 22 Jan 2024
Hi, Aaron! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was guiet,great location,friendly.I have stayed here a lot of times and I will stay here again
Stayed 1 night in Aug 2023
Response from Maria on 11 Sept 2023
Pleased to hear your kind words of gratitude, Richard! We are going to do our best to never fail to impress you every time. Regards, Maria

8/10 Good

Shaleigh

Travelled with family
Liked: Staff & service
Good for a one or two night stay
Stayed 1 night in Aug 2023
Response from Eva on 11 Sept 2023
Thanks for such a lovely review, Shaleigh! Delighted to know that you liked our services. Hope to welcome you again soon. Regards, Eva

2/10 Terrible

Amanda and Eddie

Stayed 2 nights in Jul 2023
Response from Maria on 11 Sept 2023
Apologies for the inconvenience caused, Amanda! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Maria

10/10 Excellent

Aleatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Fast friendly check in. Room was clean. Bed was comfortable. My daughter said the room smelled like cigarettes, I cant confirm due to medical condition. We were just stopping to sleep in the middle of a long trip. If you need a clean place to sleep for a great price ($76) then I would definitely come again. Heading to the free breakfast now.
Stayed 1 night in Jun 2023
Response from Ava on 21 Jun 2023
Thank you for rating us positively, Aleatha! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

4/10 Poor

Marcy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Will not return
Owners were very nice Rooms are a disaster. Duck tape holding vents on ac not working very well microwave not working mold in shower Floors not clean a lot of noise all night from live in guests and employees Pool was great except most of chairs broke and a lot of trash all over property Bunnies were nice
Stayed 2 nights in Jun 2023
Response from Ava on 21 Jun 2023
Hi, Marcy! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ava

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The good: Everything was great, clean, stocked room with a really comfy bed, check in was quick and easy. I got the room for $13.99 after applying a coupon, which is fantastic!! The bad: Only complaint I have, which is a big deal to me, is - at 10:15 the maids tried to walk in my room. I'm really sick with bad health issues and planned on sleeping until check out. I spent 30 minutes trying to complain about it in the office, which at that point I was told I can go back to my room and sleep till 11... 15 minutes.... Then I talked to the manager, who gave me till 11:30 (really...) and told me he fired the two house keepers, which was a lie. If check out isn't until 11, I expect not to be bothered until at least 11. I expect not to be lied to... But I guess my expectations are too high...
Stayed 1 night in Jun 2023
Response from Ava on 21 Jun 2023
Thank you for rating us positively, Wayne! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Ava

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be staying again sometime soon! 10/10
Beyond happy with our stay! Check in was quick and easy, finding our room was a breeze. Very clean and cute! The pool was so much fun and the staff was incredibly kind to provide us with pool towels. The continental breakfast was also yummy with a good selection, loved the fresh waffles! Lots of antique shops and restaurant options within a very short walking distance.
Stayed 1 night in Jun 2023
Response from Ava on 21 Jun 2023
Hi Guest! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

6/10 Okay

Geannina, Palm Bay

Stayed 1 night in Jun 2023
Response from Ammy on 30 Jun 2023
Hi, Geannina! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

jack

Liked: Staff & service
Stayed 1 night in May 2023
Response from Ava on 21 Jun 2023
Hi, Jack! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

10/10 Excellent

Joseph

Stayed 1 night in Apr 2023
Response from Ava on 21 Jun 2023
Thanks for taking out your valuable time to rate us, Joseph! We will work even harder to make your stay a memorable one :) Regards, Ava

4/10 Poor

Kym

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures displayed aren’t as posh and modern as the actual venue. Inside all doors had ripped paint in large areas. There were holes in the wall. To top it off, there was an actual dead roach in the floor. The staff was very polite and hospitable. They let my daughter swim after hours and had a pool cleaning company clean the bottom of the pool just for her. That was great customer service.
Stayed 1 night in May 2023

8/10 Good

JOSEPH, Crawfordville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
12
Stayed 1 night in May 2023
Response from Barbara on 18 May 2023
Pleased to hear your kind words of gratitude, Joseph! We are going to do our best to never fail to impress you every time. Regards, Barbara

2/10 Terrible

Luke

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely dirty room. Stains on bed covers, stains all over walls, food from previous guest left in the fridge with personal belongings behind a chair. Doubt the rooms are being cleaned between guests.
Stayed 2 nights in May 2023
Response from Maria on 18 May 2023
Hi, Luke! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Oh no for hospitality at OYO
The stay at this hotel was ok, since the rest in town were sold out. The clerk answered several phone calls before acknowledging I was there. When we got to our room. Garbage was in a pile in front of our door and this was after 4:00pm. The towels were dingy and the tub had lots of soap scum in it. Purely unacceptable. When I checked out, the clerk drove up besides our car and took my door key card with no formal check out. He could have been anyone.
Stayed 1 night in May 2023
Response from Joey on 18 May 2023
Thank you for your feedback! We have shared the same with our concerned team and necessary steps towards improvement will be taken from our end. Regards, Joey

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at same hotel for several years at least 4 times a year wouldn't keep going back if it wasn't nice and comfortable not to mention friendly
Stayed 2 nights in Apr 2023

2/10 Terrible

Christian

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was not cleaned, sheets and carpets were stained, security lock had been ripped off the door exposing jagged metal, baseboard trim peeling off the wall, one inch gap under the outdoor. Did NOT stay the night, went elsewhere.
Stayed 1 night in Apr 2023

10/10 Excellent

Danny

Stayed 1 night in Apr 2023
Response from Ammy on 4 May 2023
Hi, Danny! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 Good

lucious

Travelled with family
Friendly quiet
Stayed 1 night in Apr 2023
Response from Barbara on 12 Apr 2023
Pleased to hear your kind words of gratitude, lucious! We are going to do our best to never fail to impress you every time. Regards, Barbara

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Place was old, dirty & not maintained. Would not stay there again.
Stayed 1 night in Mar 2023
Response from Eva on 6 Apr 2023
Hi, Mike! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Eva

4/10 Poor

Tiffany

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Ava on 19 Apr 2023
Hi, Tiffany! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

4/10 Poor

Mike

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was very dirty. Some holes in the wall. Needs a total update. Breakfast was suppose to be from 7:00-9:00. They never unlocked the office to let people in for breakfast or coffee. I would not recommend this hotel.
Stayed 1 night in Mar 2023
Response from Lisa on 1 Apr 2023
Hi, Mike! We are extremely sorry for the unpleasant experience you had with us. Tidiness is something of utmost importance and we can’t compromise on it. Request to treat this as an odd incident and we shall surely strive to make your future experience better. Regards, Lisa

6/10 Okay

Ruschelle, chicago

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Carpet and has a distinctive smell when i walked in the room
Stayed 1 night in Mar 2023
Response from Ammy on 23 Mar 2023
Hi, Ruschelle! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here.
Got 2 conjoining rooms, 1 of them wasnt even cleaned from the last people to sleep there. We back to the office and got 2 different rooms. Our room had a cockroach crawling around on the bathroom floor and little flying insects flying around the room. There were dead bugs on the wall beneath the sink that someone had sprayed with insect killer and left them. Behind the nightstand there was no outlet cover and just a hole and the electric outlet which is a major safety hazard for children. My sisters room had stabs in the sheet like someone took a knife and slashed it. Hairs inbedded in every towel and stains on the sheets. Very dirty and didnt feel safe. Would have loved to go elsewhere but its spring break week ans there wasnt anything else around. Never again. The clerk was friendly but did take a long time to check us in.
Stayed 1 night in Mar 2023
Response from Ammy on 23 Mar 2023
Apologies for the problems you had faced, April! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 Good

Heather

Stayed 1 night in Mar 2023
Response from Noah on 12 Apr 2023
Thank you for your appreciation, Heather! We hope to give you a consistent service every time. Regards, Noah

10/10 Excellent

Greg

Stayed 2 nights in Mar 2023
Response from Maria on 12 Apr 2023
Hi, Greg! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Maria

10/10 Excellent

Jerrod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Just passing through, but would definitely stay here again for the same reason.
Stayed 1 night in Mar 2023
Response from Eva on 15 Mar 2023
Hey, Jerrod! We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Eva

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This particular OYO hotel is older, but it is clean. We have stayed there 3 times now and it is adequate. No fancy frills, but a comfortable bed. We appreciate the limited breakfast that is offered. We will stay there when in Lake Park, GA.
Stayed 3 nights in Mar 2023
Response from Eva on 15 Mar 2023
Pleased to hear your kind words of appreciation, Guest! We will try our best to never fail in amazing you every time. Regards, Eva

8/10 Good

Terrie

Liked: Cleanliness, staff & service
The gentleman at the front desk. ( owner?) was very pleasant and the breakfast was displayed nicely. Property obviously needs more updates but good stay.
Response from Lisa on 7 Mar 2023
Hi Terrie! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
Thanks for rating us superbly, Janet! Glad to know that you loved our services :) Regards, Ava

6/10 Okay

kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok for a night.
Check in took over 20 minutes. Non smoking room but door was not sealed and smoke came into room all night from smokers outside. Car wash next door was extremely loud and used all night/morning long. Room was large with very comfortable bed, chair, desk, and TV.
Stayed 1 night in Feb 2023
Response from Ava on 2 Mar 2023
Something like this should not have happened, kevin! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Ava

2/10 Terrible

Matan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would not let us in without any deposit, or credit card and ID form via email.
Stayed 2 nights in Jan 2023
Response from Eva on 7 Feb 2023
Hi, Matan! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Eva on 7 Feb 2023
Thanks for taking out your valuable time to rate us, Edwin! We will work even harder to make your stay a memorable one :) Regards, Eva

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Ammy on 26 Jan 2023
Hi, Debbie! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.