Indoor pool, outdoor pool, pool loungers

Reviews of Le Bristol Leukerbad

4 out of 5
Le Bristol Leukerbad
Rathausstrasse 51, Leukerbad, VS

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 386 reviews" "
Rating 8 - Good. 186 out of 386 reviews" "
Rating 6 - Okay. 54 out of 386 reviews" "
Rating 4 - Poor. 7 out of 386 reviews" "
Rating 2 - Terrible. 6 out of 386 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kabir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from Rezeption on 18 Jun 2021
Vielen Dank für Ihr Feedback. Wir werden uns um Ihre Anliegen kümmern.

4/10 Poor

Verified traveller

Not a four stars a two stars plus maybe nothing satisfactory for the price
Stayed 2 nights in Apr 2021
Response from Reception on 7 May 2021
Thank you for your feedback. See you soon in Le Bristol!

10/10 Excellent

Sergio, Meyrin (CH)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the access to thermal baths inside the property. Although most bubble bath equipment worked, a few jets were out of order.
Stayed 3 nights in Jun 2020

8/10 Good

Benny, Hong Kong

Travelled with partner
Liked: Cleanliness
The hotel is outdated. Staffs are cold. Transportation instruction is not clear
Stayed 1 night in Dec 2019

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Leukerbad!
Amazing scenery, great hiking, awesome thermal water
Stayed 3 nights in Aug 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is in the front of the hotel, good size room, mountain view, balcony, good value for the money.
Stayed 1 night in May 2019

6/10 Okay

Alain

Liked: Cleanliness, staff & service
Ok, better beds are needed for me to recommend thi
The beds are very old and uncomfortable. The room is clean and spacious. The water temperature from the pools are lower than the other surrounding hotels or spas.
Stayed 1 night in Apr 2019

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming winter visit
Room, service and restaurant were excellent. We enjoyed the warm water pools with all the snow around. We shall surely return in summer time to compare the seasons.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

4/10 Poor

Alex

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
He was a very nice staying the dinner menu could have been better translation
Stayed 2 nights in Jan 2019

8/10 Good

Tom, Lausanne, ch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleqsqnt stqy in the off season. Not busy so we could take full advantage of the facilities and really relax.
Stayed 1 night in Nov 2018

8/10 Good

Sherry

Liked: Cleanliness, staff & service, room comfort
Great Stay at this Pool / Spa Hotel
Nice large room, the mattress was old & should be replaced
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

The outside pool is closed. The hotel s not good as I expected. The bath room is very large, but the hotel looks old.
Stayed 1 night in Apr 2018

2/10 Terrible

Wu hong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

anne-cecile

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Oshrit

Liked: Cleanliness
Disliked: Staff & service
They don't care if the guest is setisfied
The hotel staff lied about the room - we booked superior and they gave us lower room while saying this is the only thing they have. Few hours later when 2 couples that were with us for the trip checked in - both received better room (while paid for regular). The hotel didn't take responsibility nor apologized or tried to make us feel better for paying $250 more than the rest for lower level room. When checked out we've been told that we can charge our credit card with USD rather the CH, but they never mentioned that it will charge us $40 commission only for the choice to pay with USD. When we told them they again, didn't take responsibility. It looks like they don't care whether guests leave the hotel happy or not. Only 2 staff members were nice during our stay.
Dear client, Thank you for taking the time to tell us about your experience at the Hotel Le Bristol. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Expedia and our reception staff informed you that all the rooms are the same category but not all rooms booked with the same conditions (refundable or not refundable rates with a price difference). The guest is free to choose the currency for payment and the exchange rate, which is visibel on the credit card terminal, is automatically set by the credit card company. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Stefan Röösli, Manager

10/10 Excellent

Luyao, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love love love the spa here
Loved the private spa, which has lots of spigots, massage jets, and several jacuzzi areas. There was also a sauna and hot steam room, all free for hotel guests. Breakfast was the best hotel breakfast I've had with a very large selection, including lots of fresh fruit. We had a room that was facing the other building, so nothing special there. The traveler pass they give you gets you discounts to the local area activities. You get free tennis, ping pong, badminton etc time at the sports arena, but you have to pay to rent equipment, which was reasonably priced. If you have a travel pass, use that to purchase Gemmi or Rinderhütte tickets. If you don't have one of those or you have a flex pass and it's not a travel day for you, purchase the Gemmi passes at the reception desk (they just add it to your hotel bill) for 20 CHF round trip instead of the normal 34 CHF (but it's 17 CHF with a Swiss travel pass). Overall great experience at the hotel, the private spa was definitely worth it over going to the public thermal baths.

10/10 Excellent

Nigel, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We had a family holiday expecting lots of snow. Unfortunately there was no snow but an excellent Spa. The Hotel managers went out of there way to make our stay a pleasant one

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lounging in Leukerbad
Lovely stay in this hotel. The spa is fabulous, with the view of the mountains. Leukerbad is a great town to hang out in. Make sure you visit the Chinchilla bar!

8/10 Good

Adam, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Stayed here for one night on our way through Switzerland. Good location and easy to find, just over 5 min walk to the outside on the main centre. Hotel is well presented and clean but a little dated inside. Superior room was spacious and clean. Spa pool was very nice, and it was good that robes and slippers were provided. Parking overpriced at CHF15 per night but at least it is under cover although not 100% secure as anyone can walk in. We didn't eat dinner here but breakfast was good quality and there was a good selection. The hotel had just gone through a management change and even though our booking clearly said breakfast was included, initially we were charged CHF25 but eventually this was taken off the bill.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing 2 days in Leukerbad
beautiful area but hotel is a bit dated however nothing beats the on site pool and friendly reception staff

4/10 Poor

Dmitry, New York

Disliked: Staff & service, property conditions & facilities, room comfort
Does not worth it.
These guys will charge you for everything. And they will charge you a lot. Parking, WiFi, 3rd person in a room, breakfast (which is priced ridiculously high). The staff wasn't too polite. Some employee walked in the room while we were inside without a permission and started checking how many people are staying in...

10/10 Excellent

kevin, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for family
spa is great room condition is fine dishes are not bad and staffs are kind and friendly

8/10 Good

Emeric, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice hotel!
Excellent stay. Very nice stay and very friendly service. Pools in great condition like always. See you next year, again.

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic weekend retreat
Lovely hotel in a fantastic location with great views. This was a 4 night break with a couple of friends. The room was without a balcony but the views were great and it was clean, comfortable and of a generous size. Breakfast was great with lots of choice and the hotel thermal spa was great too although the outdoor pool could have been a bit warmer like the municipal pool up the road. Highly recommend this place

6/10 Okay

Eling, Hong Kong

Liked: Room comfort
Disliked: Property conditions & facilities
Don't expect too much from this hotel
This hotel is about 5 minutes walk from the bus terminal and is quite conveniently located. The room I stayed with a balcony and is quite spacious. The so-called mountain view is in fact facing the main road. Shower is strong but no coffee tea making facilities in the room. This is a bit disappointed and no bottled water is provided. Breakfast has good selection with hot sausages and bacons. You can even see the outdoor pool from the restaurant. The outdoor spa pool is too cold in winter.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sanjay Bhardwaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
The hotel layout is very unusual. It is easy to get lost. The staff was pleasant and helpful. Overall, the hotel, and the town, is very overpriced.

6/10 Okay

snair, UAE

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was expensive.

8/10 Good

Rob, Brooklyn

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
summer stay
staff seemed stressed and tense. not very friendly.

8/10 Good

john G

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alexei S, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent
Its my first time at this hotel and for sure i want to come back and stay more more and more

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities
Private pool, sauna and hammam
What makes this hotel different and worth it is the beautiful private spa, including inside and outside warm pool, hammam, sauna and the outside cold water pool. Breakfast was expensive but very good. Service was overall good (and excellent for a few of the staff). The room was quiet and large, with a great view of the mountains. I had some trouble sleeping because the pillows were too thin and soft and the duvet too short and far too warm for my personal tastes/habits, but the staff were very helpful in finding a better solution.

6/10 Okay

Caroline, Geneve

Liked: Cleanliness, property conditions & facilities, room comfort
Dpends how much you pay
We stayed for 1 night, and paid less than CHF150. For that price we were very happy with our stay. However had we paid more: The pools were too cold - meant we couldn’t stay in the water as long as we would have liked to. The sauna did not open till 11am so we couldn’t even warm up in there. Hotel rooms were very hot, opened window but had to have curtains open to get air into the room. Shower in the room was cold water only at 6.30pm, whereas at 10am it was fine. Breakfast cost CHF 25 per person, which we didn't have as expensive, however, a walk in village proved not much other choice of places to go for breakfast. Took forever to get served for a drink in the hotel bar. Overall we had a lovely stay in a beautiful, clean room and great surroundings but there were several things that were not quite right. If you get a good deal go for it, but be careful not to overpay and then expect everything to be perfect.

10/10 Excellent

Jane, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Bristol Luekerbad
Lovely hotel with wonderful natural spa pool, indoor sauna and steam rooms too and outside in the fresh mountain air relaxing in the bubbling jacuzzi. Friendly helpful staff - especially the evening cocktail waitress who mixed a mean Mojito and Bloody Mary. A short stroll into town and then up into the mountains.

10/10 Excellent

Elizabeth, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This is a wonderful hotel. The staff are gracious, the warm pools are relaxing, the hotel is spotlessly clean and quiet. We had booked the cheapest room which was fine, but I think the upgrade to a room with a balcony and view would have been worth the additional cost. Can't wait to go back.

8/10 Good

Corinne

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In die Jahre gekommenes Hotel.
Ziemlich in die Jahre gekommenes Hotel. Es bracht noch Chat immer eine komplett Renovation aber etwas neue Farbe und punktuell neue Böden würden schon sehr viel bewirken. Spa nicht wirklich toll. Teppichboden in Zimmer wirkt alt und das Bett was sehr durchgelegen.
Stayed 1 night in Aug 2023

6/10 Okay

Franz

Stayed 2 nights in Sep 2023

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien comme d’habitude. Merci
Stayed 1 night in Sep 2023