The hotel's staff are fantastic, with great service regarding all matters, including complex reservations for group travel. The restaurant has an excellent breakfast buffet, there's a very good & affordable laundry service, all-hours room service, and a very nice exercise room with outdoor pool. My only serious complaints are (1) the hotel has a mosquito problem on the main floor (in the lobby and hotel) which I suspect might be due to doors being left open in the kitchen or elsewhere, and (2) the hotel has begun burning fairly strong incense on each floor. If you have an allergy to perfumes, as I do, you might find this a little nauseating. Overall, the hotel was excellent however, and a great value.