Breakfast, lunch, dinner served; international cuisine

Reviews of Regenta Inn

3.5 out of 5
Regenta Inn
Aurobindo Ghosh Road, Ved Transcube, Plaza, Central Bus Terminal, Vadodara, Gujarat

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 7 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 5 out of 43 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Staff & service, amenities, property conditions & facilities
Well located if arriving by train or bus. Staff were extremely helpful and room represented great value for money.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Mr. Bruce, Namaste!!We're delighted to hear that our location was convenient for your travels by train or bus, and it's wonderful to know that our staff could assist you effectively during your stay. It's also gratifying to learn that you found the room to offer excellent value for money. Feedback like yours is encouraging as we strive to create a comfortable and satisfying experience for our guests. If there's anything we can do to make your next stay even more enjoyable, we'd love to hear from you. Your insights help us improve and continue to provide the high standard of service our guests expect.We look forward to welcoming you back in the future. Thanks & Regards,Manan JoshiHotel ManagerRegenta Inn Vadodara

10/10 Excellent

bhavisha

Stayed 3 nights in Feb 2024
Response from Hotel Manager on 16 Apr 2024
Dear Patron, Namaste!!Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards,Manan Joshi Hotel ManagerRegenta Inn Vadodara

4/10 Poor

DILIP

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 16 Apr 2024
Dear Guest, Namaste!!Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us.We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards,Manan Joshi Hotel ManagerRegenta Inn Vadodara

8/10 Good

Kushal

Stayed 1 night in Dec 2023
Response from Hotel Manager on 7 Jan 2024
Dear Mr. Kushal, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us. Thanks & Regards,Manan JoshiHotel ManagerRegenta Inn Vadodara

8/10 Good

Sajji

Stayed 2 nights in Dec 2023

6/10 Okay

Jeetendra

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Manager on 2 Jan 2024
Dear Guest, Namaste!!Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly.Thank you again for choosing our service, and we hope to have the opportunity to exceed your expectations in the future. Thanks & Regards,Manan JoshiHotel ManagerRegenta Inn Vadodara

6/10 Okay

Naresh

Stayed 1 night in Nov 2023

10/10 Excellent

Shrikant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel and Staff but. Need good changes in Veg Food.. I ordered Palak panner but It was too salty.. Staff give me replacement.. And.. Apologies aslo... Overall.. Very Good
Stayed 1 night in Aug 2023

8/10 Good

YOGESH

Stayed 1 night in Sep 2023

10/10 Excellent

ASHISH

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, hygienic and very good value
We really enjoyed our stay here. The hotel ticks the boxes in terms of the basics you require when travelling to India in terms of cleanliness, hygiene and bathroom facilities. The staff are so pleasant and helpful. Housekeeping is done whenever you request it if you miss the original slot. Pesticide is regularly sprayed to keep bugs out. The negatives are a lack of daylight in rooms (although this keeps temperature down) and very expensive laundry. Breakfast was ok, not amazing. Room service was quick but again food was ok, not amazing. On a side note it has one of the best gyms I've ever been to in my life (not just in India) and is free to use for residents. The spa is very good and good value, with a further 15% off for residents
Stayed 9 nights in Apr 2023

6/10 Okay

Manshuk

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was nothing like expected, floor was very smoky and noisy
Stayed 2 nights in Apr 2023

8/10 Good

Amit

Liked: Cleanliness, staff & service, amenities
The property is a good option against the other available around. Probably will do wonders when bullet train starts off
Stayed 1 night in Apr 2023

8/10 Good

Prathmesh

Stayed 1 night in Dec 2022

8/10 Good

Vipul

Business traveller
Liked: Staff & service, amenities
Room is compact but having all facilities of AC, Tea Kettle, Freeze, Safe, TV, Cupboard etc. Toilet needs more Cleanliness.
Stayed 1 night in Aug 2022

2/10 Terrible

Babubhai

Stayed 1 night in May 2022
Response from Biswanath Guha on 21 May 2022
Dear Mr Babubhai, Namaste!!! It was a pleasure having you stay with us at Regenta Inn Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you,

2/10 Terrible

Muralidhar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bed sheets not very clean , internet restricted to 3 devices, water not hot in bathroom
Stayed 1 night in Feb 2022

2/10 Terrible

HARSH SURANA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service & maintainence
I stayed in a Suite room, and that too was not maintained at all.. the walls were cracked, toilets were dirty.. check in took me more than 40 mins.. too slow..
Stayed 1 night in Dec 2021

10/10 Excellent

Himjal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, value for money
The room was neat and clean, only thing they should check the geysers as early morning water in shower is Not hot.
Stayed 1 night in Sep 2021
Response from Ranjeet Nagare on 2 Oct 2021
Dear Guest, Thank you for sparing your valuable time to review us on Expedia. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards, Ranjeet Nagare, General Manager

8/10 Good

Mohammad

Stayed 5 nights in Aug 2021
Response from Ranjeet Nagare on 2 Oct 2021
Dear Guest, Thank you for sparing your valuable time to review us on Expedia. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards, Ranjeet Nagare, General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Asif Khan on 10 Oct 2020
Dear Guest, Thank you for sparing your valuable time to review us on Expedia. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards, Asif Khan Hotel Operations Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Service was good but rooms are a little small. Breakfast delivered after 45 mins of wait
Stayed 3 nights in Sep 2020
Response from ASIF KHAN on 27 Sept 2020
Dear Guest, Thank you for sparing your valuable time to review us.. It was a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara.

8/10 Good

Manpreet

Stayed 1 night in Aug 2020
Response from Asif Khan on 26 Aug 2020
Dear Mr Manpreet, Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards,

8/10 Good

Swetha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Asif Khan on 19 Mar 2020
Dear Mr Pawan, Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards,

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020
Response from Asif Khan on 26 Aug 2020
Dear Guest, Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards,

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
People were very courteous. Room was small but functional.
Stayed 1 night in Nov 2019
Response from Asif Khan on 13 Nov 2019
Dear Mr Ajit, Namaste!! Thank you for sparing your valuable time to review us on Expedia.It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services and hospitality of the hotel. Your appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards, Asif Khan Hotel Operations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supap hotel and co oprat staff...really excelent experience.
Stayed 2 nights in Sep 2019
Response from Asif Khan on 23 Sept 2019
Dear Mr Guest, Namaste! Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services and hospitality of the hotel. Your appreciation is a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards, Asif Khan Hotel Operations Manager

2/10 Terrible

Verified traveller

Disliked: Staff & service
Checked out early ..yet to receive refund after 20 days
Stayed 12 nights in Jul 2019
Response from Asif Khan on 4 Aug 2019
Dear Guest, Namaste!!! There's a process while it comes ao accounting part and we were aware about the refund money as you have cut off your days. You mus have received the refund money in your account as confirmed by our Accounts.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location is unique, so close to thje Railway Station & right above the Bus Depot. There is a Food Court & a Mall in the same property. The cleanliness of the Bus depot is seen to be believed
Stayed 1 night in Jun 2019
Response from Asif Khan on 1 Jul 2019
Dear Guest, Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards Asif Khan Hotel Operations Manager gm.riv@royalorchidhotels.com

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from Asif on 17 May 2019
Dear Guest, Namaste! It was a pleasure having you stay with us at Regenta Inn Vadodara. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Warm regards

6/10 Okay

YASAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good but some exemption
Staff very good, area hectic, breakfast is not western, only south indian and basic, room clean, cosy, ac is good, bathroom ok. Only con this hotel soundproof is very bad, you have to get earplugs. You can listen everything in next room
Stayed 2 nights in Feb 2019
Response from Asif Khan on 1 Jul 2019
Dear guest, namaste! Thank you for sharing your most constructive feedback regarding your stay with us, and we sincerely apologize for your experience not meeting your expectations. We are extremely concerned to read the areas of opportunity that your review has brought to our attention. The gap highlighted through your feedback has also been carefully noted. We have directly addressed this feedback with the concerned manager in charge to take this up strongly with the team and avoid such recurrences in service. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve warm regards, Asif Khan Hotel Operations Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near railway station and bus station. Hassle free check in and check out.
Stayed 1 night in Jan 2019
Response from Asif Khan on 1 Jul 2019
Dear Guest, Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards Asif Khan Hotel Operations Manager

6/10 Okay

Asif

Average experience
Service was a bit off, smoking room allotted without consulting with us. Room was small and hotel was understaffed
Stayed 1 night in Dec 2018
Response from Asif Khan on 1 Jul 2019
Dear guest, namaste! Thank you for sharing your most constructive feedback regarding your stay with us, and we sincerely apologize for your experience not meeting your expectations. We are extremely concerned to read the areas of opportunity that your review has brought to our attention. The gap highlighted through your feedback has also been carefully noted. We have directly addressed this feedback with the concerned manager in charge to take this up strongly with the team and avoid such recurrences in service. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve warm regards, Asif Khan Hotel Operations Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Rajesh

Liked: Cleanliness, room comfort
Can not trust the booking...
I booked 3 bed ~ deluxe room. But when I reached for check in they gave me 2 beded room . Have to sleep on floor with extra mattress ...
Stayed 1 night in Nov 2017
Response from Asif Khan on 1 Jul 2019
Dear guest, namaste! Thank you for sharing your most constructive feedback regarding your stay with us, and we sincerely apologize for your experience not meeting your expectations. We are extremely concerned to read the areas of opportunity that your review has brought to our attention. The gap highlighted through your feedback has also been carefully noted. We have directly addressed this feedback with the concerned manager in charge to take this up strongly with the team and avoid such recurrences in service. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve warm regards, Mr Asif Khan Hotel Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay except food
Very good staff and hotel. Only downside was restaurant service and room service which is poor. It takes for ever and they even served non veg item in my veg order
Stayed 1 night in Oct 2017

2/10 Terrible

Prafulkumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third class hotel.i have booked for two adults and that case only one Id proof have me so finally was check out in a two hours
Stayed 1 night in Jul 2017
Response from Asif Khan on 1 Jul 2019
Dear guest, namaste! Thank you for sharing your most constructive feedback regarding your stay with us, and we sincerely apologize for your experience not meeting your expectations. We are extremely concerned to read the areas of opportunity that your review has brought to our attention. The gap highlighted through your feedback has also been carefully noted. We have directly addressed this feedback with the concerned manager in charge to take this up strongly with the team and avoid such recurrences in service. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve warm regards, Asif Khan Hotel Operations Manager

8/10 Good

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly started business hotel,
Nice, near to railway station as well to Bus stand since it is new everything is perfect. However the staff is very cooperative hope they maintain in coming days as well.
Response from Asif Khan on 1 Jul 2019
Dear Guest, Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards Asif Khan Hotel Operations Manager

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Badora
Great new hotel, super comfy, I was really happy with my choice.
Response from Asif Khan on 1 Jul 2019
Dear Guest, Thank you for sparing your valuable time to review us. It is a privilege to have you stay with us at Regenta Inn, Vadodara. We are elated to know that you are happy with the overall services & hospitality of the hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers. We look forward to welcome you back on your next visit to Vadodara. Warm regards Asif Khan Hotel Operations Manager

6/10 Okay

Nila

Liked: Cleanliness, property conditions & facilities, room comfort
I had a few problems initially but raised them with the manager so hopefully these do not occur again

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019