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Reviews of Urgup Evi Cave Hotel

Urgup Evi Cave Hotel
Esbelli Mah. Esebelli Sok. No. 54, Ürgüp, Nevsehir

Reviews

9.4

Exceptional

Rating 10 - Excellent. 102 out of 142 reviews" "
Rating 8 - Good. 33 out of 142 reviews" "
Rating 6 - Okay. 4 out of 142 reviews" "
Rating 4 - Poor. 3 out of 142 reviews" "
Rating 2 - Terrible. 0 out of 142 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mashael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was undergoing renovations so the manager very kindly arranged for an upgraded room in a nearby hotel. The service was fantastic! We were there in off season so less to do and see in Urgup, but it was a pleasant stay.
Stayed 1 night in May 2024

4/10 Poor

Chantille

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The sheets and bed were clean. However, the bathroom smelled like sewer.
Stayed 1 night in Oct 2023

10/10 Excellent

gamze

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This family-owned hotel is a gem! It is located on a hill with a magnificent view of the city. The rooms are both clean and full of authentic decorative items. The owners have paid attention to all details inside and outside the rooms. Four of us booked two rooms and stayed only one night. But my family and myself had a wonderful time there. The breakfast was incredibly rich and tasty and we enjoyed it along with the morning breeze and the view of the city. Knowing that actual people thousands of years ago made these caves and also used the authentic items throughout the hotel made our stay so much special. We will definitely come back!

4/10 Poor

AMANI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We chose Evi to get the cave hotel experience and its affordability and let me tell you, Veli and staff exceeded our expectations with their hospitality- service and tips on how to make the best of our two night, three day trip. Place and accommodations were clean and homey and beds were comfy. Breakfast buffet was incredible too! Also appreciated that it was close to great wine bars.
Stayed 2 nights in May 2023

6/10 Okay

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The standard room we got was unexpectedly dark and was situated on the lowest floor of the hotel and the farest side. We didn’t expect such a dark and far place. I presume that the other rooms in the hotel look and feel way better. There were lots of stairs and it was difficult to climb with children all the time. It was no place for children to play and consequently for parents to relax at the territory of the hotel. For the rest in was very nice breakfast and amazing view from the terras.
Stayed 1 night in Sep 2022

8/10 Good

WEIHUA

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Their terrace is great with beautiful view; but their rooms have mood problems. Our room was not the worst one, but there was sand grains falling from the ceiling all the time. They didn't vacuum every day and by the third day, our sheet was so uncomfortable with lots of sand grains. Their breakfast was great. When they heard we would leave early and skip the breakfast the last day, they packed sandwiches for us which was a big surprise!
Stayed 3 nights in Sep 2022

10/10 Excellent

Antonio

Stayed 2 nights in Jul 2022

10/10 Excellent

Cemal

Stayed 2 nights in Jun 2022

10/10 Excellent

Hans

Stayed 2 nights in May 2022

10/10 Excellent

Suminda

Stayed 2 nights in Apr 2022

10/10 Excellent

Kamran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Cave Hotel and extra ordinary service. 10/10
Stayed 2 nights in Dec 2021

8/10 Good

Yongzeng

Liked: Cleanliness, staff & service, room comfort
Fresh air. Nice service! Breakfast is not very good but it’s free so I cannot complain Just a bit nowhere, without car can be difficult
Stayed 2 nights in Dec 2021

10/10 Excellent

ziad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Miho

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very kind and helpful. Nice atmosphere. Great location.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Great view, mediocre service.
My friend and I stayed in a cave room - the room was large and had enough space. The best part of the hotel was the amazing breakfast and the view from the terrace (absolutely worth staying here just for the view!). However, the service was a bit hit or miss and there wasn't always someone available if I needed something. For instance, when checking out there wasn't anybody around and it took a long time to find someone. The door handle on the room was also completely broken meaning that often it took up to 3/4 minutes to get in or out of the room.
Stayed 6 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the cave are very very interesting is out the this world's. love the family run hotel
Stayed 2 nights in Jul 2021

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urgup amazing hotel
Great spacious room, very comfortable bed, very clean, amazing breakfast. A 10/10!!!
Stayed 2 nights in Apr 2021

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities
Turkish hospitality is at its finest display at this tastefully decorated cave hotel. With an amazing view of the city, Urgup Evi is a great pick! Not to mention the great breakfast. Also it is a short walk (8-10min) to downtown.
Stayed 2 nights in Oct 2020
Response from İlknur :) on 27 Oct 2020
Dear Aslı,thank you very much for your 5* review on Expedia regarding your stay at Urgup Evi Cave Hotel. We are very happy to read that you have enjoyed your stay with us and rated .We hope to host you again in the future at Urgup Evi Cave Hotel once again thank you for your support for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from İlknur :) on 17 Feb 2020
Dear Anonymous,Thank you very much for your review.

10/10 Excellent

hb1337, Ottawa, ON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, value for money. Amazing breakfast. Friendly staff.
Stayed 2 nights in Jan 2020
Response from İlknur :) on 22 Jan 2020
Dear Hb, Many thanks for your brillant review. Hope to see you again.

10/10 Excellent

NAMIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean ,comfortable,friendly staff and excellent breakfast.
Stayed 2 nights in Nov 2019
Response from İlknur Maden :) on 4 Dec 2019
Dear Namık, Thank you for taking the time to write your review regarding your recent stay with us.We do hope to be able to welcome you back to Urgup Evi Cave Hotel. Warm Regards.

10/10 Excellent

Nihat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from ilknur on 3 Aug 2019
Nihat Bey, Güzel değerlendirmeniz için teşekkür ederiz.En kısa zamanda sizi tekrar misafir etmek isteriz. Saygılarımla,İlknur :)

8/10 Good

Sayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience.....
Stayed 2 nights in Jun 2019
Response from İlknur :) on 3 Aug 2019
Dear Sayed, Many thanks for your brillant review. Hope to see you again.

10/10 Excellent

sheetal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cave hotel was amazing ..very clean .breakfast was better than anywhere else we have had in Turkey .owner was very friendly and helpful .only drawback is if you have hard time walking uphill it wouldn't be an ideal choice.
Stayed 2 nights in Oct 2018
Response from İlknur :) on 26 Aug 2019
Thank you very much for your nice review. See you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very well organized, beautifully designed property which located right next to original caves being utilized by ancient civilizations looking right over the city Urgup.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and staff. So helpful and gracious. Very responsive to emails.
Stayed 2 nights in Jul 2018

6/10 Okay

Ashraf

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
MEDIOCRE
BATHROOM NOT GOOD ROOM WAS JUST OKAY NO REAL EXTRA COMFORT
Stayed 1 night in Nov 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Urgup evi hotel was such a nice place. The rooms were unique to the area, hollowed out of the rock to form cave rooms. Breakfast here was again really good. The staff were very nice and extremely helpful, helping us with tours and guides and local knowledge. If I had to put a negative, it is all downhill to the town so uphill back but the positive being it is only 7tl in a taxi. Great place and if going back to cappadocia would definitely stay again.
Stayed 3 nights in Sep 2017

10/10 Excellent

Liliana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es precioso, enclavado en la montaña, el servicio por parte de su propietaria excelente! Nos gustó mucho
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Olağanüstü
Muhteşem serpme kahvaltı, olağanüstü bir manzara, mükemmel bir ağırlama!
Stayed 2 nights in Oct 2023
Response from İlknur Dursun on 18 Oct 2023
Değerli misafirimiz,Memnuniyetinizden dolayı cok mutluyuz. Sizleri tekrar ağırlamaktan şeref duyarız.

8/10 Good

PEI CHEN

Stayed 1 night in Oct 2023
Response from İlknur Dursun on 15 Oct 2023
Dear Peı,Thank you for taking your valuable time and evaluating us.We look forward to welcoming you again.

8/10 Good

Cengiz

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from İlknur Dursun on 27 Sept 2023
Değerli misafirimiz,Memnuniyetinizden dolayı cok mutluyuz. Sizleri tekrar ağırlamaktan şeref duyarız.

10/10 Excellent

Muhammed Fatih

Stayed 2 nights in Sep 2023
Response from İlknur Dursun on 27 Sept 2023
Sevgili Muhammed Bey,Memnuniyetinizden dolayı cok mutluyuz. Sizleri tekrar ağırlamaktan şeref duyarız.

10/10 Excellent

Canan

Stayed 1 night in Aug 2023
Response from İlknur Dursun on 27 Sept 2023
Sevgili Canan Hanım,Memnuniyetinizden dolayı cok mutluyuz. Sizleri tekrar ağırlamaktan şeref duyarız.

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel tertemiz personel ilgili. Tek eksik banyolar yenilenmesi gerekir
Stayed 1 night in Oct 2022

10/10 Excellent

Fahri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die hohe Lage am Hang bot einen sehr schönen Blick auf das Land. Es gab mehre Sitzmöglichkeiten draußen in den verschiedenen Ebenen des Hotels. Einzig kleiner Makel in den Räumen waren ab und zu die kleinen Steinchen, die von von der Decke fielen.
Stayed 2 nights in Sep 2022

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour aux Cappadoce
Nous avons passé un fantastique séjour dans cet hôtel où les chambres étaient troglodytes. Le déjeuner est excellent et gargantuesque. Le personnel très accueillant et serviable pour tout renseignement. Je recommande sans hésitation.
Stayed 4 nights in Sep 2022

10/10 Excellent

Emine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es ist eine sehr schöne Unterkunft. Das Personal war sehr nett. Man konnte vom Hotel mit Auto alle Sehenswürdigkeiten gut erreichen. Würde immer wieder das Hotel buchen.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gülseren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

PEDRO

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente escolha !!! Um dos mais espetaculares sunsets que já vivi !!! Hotel em uma cave , ambiente familiar , vale a pena se estiver pensando em hotel pequeno intimista !
Stayed 3 nights in Jun 2022

8/10 Good

Gulsah

Travelled with family
Liked: Staff & service, property conditions & facilities
Tek gece uyumak için düşünebilinir ancak otelin çok vasat olduğu durumlar vardı . Banyo küvetinin camı kırıktı ve kanatları yoktu , otelde akşam yemeği yok yemek yemeden otele giderseniz aç kalırsınız otel sipariş vermemiz konusunda yardımcı olmaya çalıştı ancak Restorantlar telefonları güncel değildi . Araçla Ürgüp ‘e inip yemek almak zorunda kaldık . Kahvaltısı güzeldi ama odalar çok eski ve dökülüyordu . Otelin acilen revize edilmesi gerek. Çalışanlar yardımsever ve güler yüzlüydü.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. I will visit here again!! 가격대비 너무 좋아요. 전망 풍경 청경 아침식사 주인분들 너무 친절하고 좋아요
Stayed 2 nights in Apr 2022

8/10 Good

Talyat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Huseyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey çok güzeldi İnternet sıkıntılı.
Stayed 2 nights in Apr 2022

10/10 Excellent

TALAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey dört dörtlüktü.
Öncelikle çok sakin sessiz huzur dolu bir yerdi. Çalışan personeller güler yüzlü ve ilgililerdi. Özellikle yerli turist ve yabancı turist arasında ayrım yapmadilar herkese karşı aynı ilgi ve özeni gösterdiler. Fiyat performans açısından gayet iyiydi. Tekrar imkanım olursa aynı yere gitmek isterim.
Stayed 2 nights in Apr 2022