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Reviews of The Saddle Cappadocia Cave Hotel

The Saddle Cappadocia Cave Hotel
Mustafapasa Koyu, Yukari Mevkii, Beyazit sok. No33, Ürgüp, Nevsehir

Reviews

6.8
Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruined Christmas in cappadocia
We checked in and left after paying in advance how they expect anybody to stay in minus night temperatures with heating that is barely warm is beyond me a total rip off. I spoke to the manager who was offsite and explained the heating was defective and was told I had booked in early and had to wait for the radiator to warm up,this was never going to happen so I decided to leave as we both were feeling under the weather and just wanted a warm room for the night.I will never pay in advance again spoiled our Christmas trip.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Saddle Cave Hotel was something to remember and the establishment and the people will be etched in my heart. Right from the beginning they were welcoming and made me feel home. It was a great experience. They would always ask me if i wanted tea or coffee. Even if I didn’t want it they would insist out of respect and their good character as Turkish people. Helped me navigate to each destination i wanted to travel to with their own taxi transfer service. It was more easier and convenient than calling a normal taxi. They helped me organise activities and were always approachable. Very kind and positive attitudes from all staff.
Stayed 7 nights in Oct 2019

2/10 Terrible

Batuhan

Stayed 1 night in Sep 2023

4/10 Poor

Hanifi görkem

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from The Saddle Cappadocia Cave Hotel on 3 Sept 2023
Merhaba, yaşadığınız sorunu bizimle paylaşırsanız bu konuda otel personeli ve yönetim ekibi olarak üzerimize düşeni yapmak isteriz. Anlayışınız için teşekkür ederim

10/10 Excellent

RYOTARO

Stayed 2 nights in Jun 2023
Response from The Saddle Cappadocia Cave Hotel on 30 Jun 2023
thank you so much

8/10 Good

Hüseyin

Stayed 2 nights in May 2023
Response from The Saddle Cappadocia Cave Hotel on 30 Jun 2023
görüşleriniz için teşekkür ederiz

8/10 Good

Onur

Stayed 2 nights in Oct 2022

2/10 Terrible

Kübra

Stayed 1 night in Sep 2022

6/10 Okay

mustafa

Stayed 1 night in Sep 2022

6/10 Okay

TUGRUL

Stayed 2 nights in Aug 2022

6/10 Okay

UMUT

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2022
Response from selçuk on 1 May 2022
umut bey sizi memnun etmek bizim içinde son derece keyifliydi teşekkürler.

10/10 Excellent

Furkan

Stayed 1 night in Feb 2022
Response from selçuk on 23 Apr 2022
çok teşekkürler saygılar yine bekleriz.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Personel gayet güler yüzlü ve anlayışlıydı. Fakat otele giriş yaptığımız zaman oda çok soğuktu. Isınmada problem olduğunu söylediler. Sonrasında problemi çözdüler.
Stayed 1 night in Jan 2022
Response from ışık on 17 Mar 2022
merhaba ben saddle cave hotel yetkilisi,yorumuz için teşekkürler, öncelikle size detaylı açıklama yapılmamış kusura bakmayın,bizim odalarımız kaya oda olduğu için müşteri çıkış yaptıktan hemen sonra odaları havalandırmamız gerekiyor ve bu mecburi bir durum kaya odalar hemen soğur ve hemen ısınır bu durumu bir çok müşterimizde yaşıyoruz ama ısınmada hiçbir sıkıntı olmuyor teşekkürler.

10/10 Excellent

İlknur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selçuk bey ve Banu hanıma çok teşekkür ederiz :)
Mükemmel bir yerdi eğer sakin olsun muhabbet sohbet eğlenelim yediğimiz içtiğimizden keyif alalım otel sahipleri aile gibi olsun diyorsanız kesinlikle burayı tercih etmelisiniz Selçuk beyde Banu hanım da mükemmel misafirperverler resmen arkadaşlarımızla muhabbet ettik yedik içtik odaklar çok temizdi kahvaltısı ikramları çok iyiydi kesinlikle kasılmadan eğlenip konaklayabilirsiniz :)
Stayed 1 night in Dec 2021
Response from saddle cave hotel on 26 Jan 2022
sizlerde mükemmeldiniz herşey için biz teşekkür ederiz yine bekleriz.

10/10 Excellent

Olcay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiyedir
Çok Samimi bir ortamdi, hotel sahipleri sizi arkadaş gibi görüyor. Kahvaltılar mükemmel. Ellerinden geldiğince lokal ve doğal lezzetli bir kahvaltı yapabilirsiniz.
Stayed 3 nights in Oct 2019