2/10 Terrible
James
Travelled with family
7 May 2024
Paper thin walls and incredibly loud neighbours on both sides that management was slow to quiet down. No apology the next day from staff but an explanation that “some cultures are just loud”. Unbelievably inappropriate and useless excuse. In reality it was a foreign flight crew that the hotel was unwilling to take steps to deal with because they are steady customers. This was a fail on the part of the hotel. They should never have put us on that floor and should have compensated us for the bad night.
James
Stayed 3 nights in May 2024