Outdoor pool
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Reviews of Hotel Sonar Bangla Kolaghat

3.5 out of 5
Hotel Sonar Bangla Kolaghat
Nawpala, Orphooly, Bagnan, Uluberiya, West Bengal

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

SAUBHADRA

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2021

10/10 Excellent

DIPANKAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

4/10 Poor

AmitS, Kolkata

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Firstly, the Hotel doesn’t provide WiFi. The tap in the room completely loose fitting, sometimes it comes out easily from the socket. In spite of this lack of service the Hotel doesn’t allow you an hour of late chek-out. The staff in the reception with whom I requested an hour late chek-out came out as extremely rude and unprofessional. I’ll think many times before recommending the property to any of my acquaintance.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place at the rate. The approach road to the hotel needs substantial work.
Stayed 1 night in Feb 2019
Response from Public Relationship Manager on 26 Mar 2019
Dear Guest, Thank you for your valuable Feedback, Happy to serve you, looking forward to have you again in our property.

8/10 Good

Syama

Liked: Cleanliness, property conditions & facilities, room comfort
Best weekend location near Kolkata
This is one of the finest located Hotels near Kolkata. View is excellent, Hotel architecture is awesome and one can spend a nice weekend here which is only 65 kms. from Kolkata. Nice well maintained lawn, comfortable swimming pool, comfortable room size and each room is having attached balcony. Improvements are needed in following areas:- 1. Approach road - it is very bad and needs to be converted into a hard top one. Otherwise, during rainy season, it will become dangerous to negotiate. 2. Some essential furniture like dressing table and study table be provided. 3. Housekeeping has to be improved in line with national norms. 4. Ambiance in the dining hall has to be improved. 5. Also serving of tea and snacks in the lawn should be started in the afternoon. 6. For the long term, attached toilet should be redesigned to include the wash basin inside it.
Stayed 1 night in Nov 2018
Response from Guest Relation Manager on 26 Dec 2018
Dear Guest, Thanks and regards for your valuable feedback, which will always help us to improve, wish to have you again in our property to serve you better in future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent room service staff.
Nice hotel with very spacious rooms. Very comfortable. Excellent room service staff. Pleasant drive from Kolkata except the last 0.5 KM. And it has a lift (unlike what EXPEDIA site states). Food was superb Bengali cuisine. However, there are serious issues and communication gaps between Expedia and hotel accounts. At the time of checking out, I was told that I have 'not paid' the room tariff to Expedia because Expedia had instructed them to collect the money from me. This soured the entire three days' of a very pleasant stay.
Stayed 3 nights in Oct 2018