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Reviews of Hotel Imperial Grand

3 out of 5
Hotel Imperial Grand
3687/1, Imperial Square, Nr Harifatak rd, Nr Over bridge, Indore road, Ujjain, Madhya Pradesh

Reviews

5.2
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Bimal

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
We ended up settling for night after moving into the room third time. First was so much full of foul smell that we refused to take it, the second they moved us to, when we turned the light, the cockroaches were running around in the room, the washroom shower lines were so dirty, eroded with rust that we wouldn’t want to touch them. When called the reception, they moved us to another room claiming that part of the hotel was newly built. It was after 9 pm and we had no choice but to take it as we were in Ujjain only for the night for purpose of pilgrimage. I would rather not recommend it unless the conditions are visibly improved and hotel needs to honest considering this city to be so important for its importance being Mahakaleshwar. Bimal
Stayed 1 night in Oct 2023

4/10 Poor

ARUN KUMAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is poorly maintained. Bathrooms in terrible conditions. I forgot few clothes in cupboard and couldn’t recover them from hotel staff.
Stayed 1 night in Aug 2023

2/10 Terrible

sharana

6/10 Okay

Nidhi

Liked: Cleanliness, amenities, property conditions & facilities
Food was good, but they do not allow even an hour early check in which is disappointing. Closer to temple.
Stayed 1 night in Apr 2022

8/10 Good

Rachana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021