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Reviews of Fortune Valley View, Manipal

3.5 out of 5
Fortune Valley View, Manipal
Madhav Nagar, Manipal, Udupi, Karnataka

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 55 reviews" "
Rating 8 - Good. 16 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 6 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the best! Clean, courteous staff, excellent
Amazing!
Stayed 2 nights in Feb 2024
Response from General Manager on 22 Feb 2024
Dear Rupinder,We're thrilled to hear your one-word feedback! It tells us that we were able to meet or even exceed your expectations. We continually strive to provide superior service and your wonderful remark reinforces our efforts. Your appreciation serves as great encouragement for us to persist in improving our services. We hope to keep delivering amazing experiences to you. Always feel free to share specific aspects you loved, as it will help us know what we're doing right. Looking forward to your continued support.RegardsRupesh Kumar

10/10 Excellent

Suhas

Liked: Cleanliness, staff & service, property conditions & facilities
♥️
Stayed 1 night in Jan 2024
Response from General Manager on 29 Jan 2024
Dear Suhas,Thank you for taking the time to rate our products and services. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.RegardsRupesh Kumar

10/10 Excellent

Dr Mohamed

Travelled with family
Location is ideal for getting around the places , well maintained and silent. Felt real value for money staffs are cordial, helping and available Front desk is warm and energetic Overall, felt visiting again for a long stay
Stayed 3 nights in Nov 2023
Response from General Manager on 25 Nov 2023
Dear Dr Mohamed,We are thrilled to read your positive feedback. It's wonderful to know that you found our location convenient and our property well-maintained. We are happy that you felt the benefit of your stay with us. Our team dedicates themselves to providing exceptional service, and they'll be glad to know that their hard work has been noticed and appreciated. Your compliments about our front desk staff have also been noted. We strive to ensure an energetic and warm experience for all our guests and we're glad you experienced this. We can't wait for your next visit, and we assure you your extended stay will be just as enjoyable. We promise to keep up our standards and serve you even better. Your patronage is highly valued!RegardsRupesh Kumar

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 16 Oct 2023
Dear Ajay,Thank you for taking the time to rate our services. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.RegardsRupesh Kumar

8/10 Good

Kay, Sonoita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent propert for small conference. Staff was always helpful and went out of their way to provide any requested item or service. Room was lovely. Dining was excellent with a good selection.
Stayed 4 nights in Sep 2023
Response from General Manager on 24 Sept 2023
Dear Kay,Thank you so much for taking the time to leave this excellent review! We're delighted to hear that you found our property to be excellent for a small conference and that our staff was able to assist you effectively and with a pleasant attitude. We're also glad you enjoyed the comfort and decor of our rooms as well as our dining services. We take pride in our wide selection of delicious, quality food, so we're thrilled that you had a positive dining experience. Your positive feedback is extremely encouraging. We would love to continue providing great services to awesome guests like you. RegardsRupesh Kumar

10/10 Excellent

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Good Hotel in Udupi area. Staffs in the morning is not that pleasant. Food was great. Rooms are spacious and clean.
Stayed 1 night in Apr 2023
Response from Sanjay Kumar on 11 Apr 2023
Dear Mr.Ramesh,Greetings !!We thank you you feedback & we look forward to welcome you back at FIVV,Manipal.

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Excellent complementary breakfast. Helpful staff. TV not working properly.
Stayed 1 night in Jan 2023
Response from Sanjay Kumar, Front Office Manger on 28 Jan 2023
Dear Sir,Greetings!!Thank you for your feedback & we look forward to welcoming you at FIVV,Manipal.

10/10 Excellent

Rafeek

Stayed 2 nights in Aug 2022
Response from Sanjay Kumar, Front Office Manger on 5 Sept 2022
Thank you for your feedback

10/10 Excellent

B Ramachandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very friendly staff. Rooms were big and comfy. Food was very good, especially breakfast.
Stayed 2 nights in Aug 2022
Response from Sanjay Kumar, Front Office Manger on 5 Sept 2022
Thank you for your feedback

10/10 Excellent

Rajat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms, very good hospitality, very good ambiance, good food, decent variety in breakfast menu, good location (FYI this is in Manipal), decent amount of parking space. Room feels like of a 5-star hotel.
Stayed 2 nights in Oct 2021
Response from Sanjay Kumar, Front Office Manager on 4 Nov 2021
Dear Mr.Rajat, Greetings !! Thank you for your wonderful feedback & we look forward to welcome you back at FIVV,Manipal.

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

MALLESHA

Business traveller
It was amazing
Stayed 1 night in Oct 2021
Response from Sanjay Kumar, Front Office Manager on 4 Nov 2021
Thank you for your feedback & we look forward to welcome you back at FIVV, Manipal

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were cordial. Upkeep was good. Restaurant service was satisfactory. Mr. Mohapatra was very cordial as a chef and served us well.
Stayed 4 nights in Feb 2021
Response from Sanjay Kumar on 6 Mar 2021
Dear Sir, Thank you for your wonderful feedback & we look forward to welcome you back at FIVV,Manipal. With Thanks Sanjay Kumar

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience....
Very disappointed with the whole check-in process. I booked a room requesting king size bed (non-smoking) as I cannot bear the smoke even for a second. And, to our dismay, I was given a smoking room. I asked for a change, and they immediately responded (thank you for the same). But, now put me in a twin bed room, and the whole room sucks. Mosquitos, bathroom stains, patches on the leaky bathroom sealing, non functioning exhaust, and the whole room décor…..sorry to say that, “you deserve nothing more than a worse rating”. I fell for it noting the ITC brand. You are no where close to it.
Stayed 2 nights in Feb 2020
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, Greetings !! We have noted your feedback & look forward to welcome you at FIVV,Manipal

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - basic not fancy or plush, but certainly good for a business trip stay. Conveniently located opposite the hospital and near the main strip of shops. The breakfast is served in the cafe downstairs and serves a wide variety of dishes to suit any tastes. The restaurant also serves local beer - bonus!
Stayed 6 nights in Nov 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Staff & service
One of very bad experiences in the hotel ,midnight phone rings every 30 minutes very bad after complaining no action
Stayed 2 nights in Sep 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning did not work well. The room felt like a freezer and I got a real bad cold
Stayed 2 nights in Sep 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

6/10 Okay

Reddy, Bangalore

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good for parents visiting there children's in college
Stayed 1 night in Jul 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Sudharsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nicely located inside the Manipal university area and has everything within the walkable distance. The staff are friendly and have details about all the local things. The food is okay and its relatively cheap. Rooms are medium in size and it was clean and neat during my stay.
Stayed 1 night in May 2019
Response from Sanjay Kumar on 15 May 2019
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Glen

Liked: Staff & service
Best in the area
Best hotel in the area. Staff are attentive and food is good. Rooms are basic but clean. They have great car service to pick you up from the airport. The breakfast is basic but the col fresh eggs any way you like. Have Been here a few times and the location is great if you are working with the university. The pool is a bit out of the way as it is in the back of the property.
Stayed 5 nights in Apr 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, hygiene and hospitality. Very helpful and professional staff.
Stayed 3 nights in Mar 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, prime location, beautiful specious lobby
Stayed 2 nights in Feb 2019
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Syed Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was really happy with their response and specially when they understand that I need to extend my check out time they have given me it complimentary
Stayed 3 nights in Oct 2018
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to Manipal campus and hospital
Customer friendly hotel close to Manipal campus. Clean spacious rooms. 2 Restaurants with ok food. ...................................................................................... Best for a stay neat the college campuses.............................
Stayed 1 night in Mar 2018
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
what I expected I didn't satisfied
Stayed 1 night in Dec 2017
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

4/10 Poor

Amitabh, New Delhi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Have to improve paint in rooms
Uncomfortable bed, uncomfortable pillows, clogged wash basin sink, night lamp missing bulb, dampened walls, mosquito infested, dirty room view. Dirty driveway. Dilaphidated building. All in all a very diappointing experience. I am shocked that this could be a part of an ITC hotel group.
Stayed 2 nights in Nov 2017
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

pratap, doha

Liked: Cleanliness, staff & service, room comfort
Nice family hotel
Good family hotel with decent facilities Cosy and comfortable with good view for the valley facing rooms
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Sridhar, Bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable & clean hotel in Manipal
Very courteous staff, good food, comfi and clean rooms.Convinient place.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, healthy food options, great service.
Overall it was great, safe place, very good service.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Fakirgowda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveinient
Excellent
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Convenient clean hotel with sumptuous breakfast
The stay was good in general. the breakfast was sumptuos and great. Service in general and at the restaurant was good. The rooms and the bathroom/toilet were kept clean. Linen was also crisp and clean. Teamaking facility in the room was also very good. House keeping is good but can improve further.The property being an old structure could do with better maintanence or a good renovation but that is from an engineers/decoartors point of view. The intercom was badly maintained and was working at its own will. Was a bit over priced for the period of our stay but then it was the busy period with convocations etc., so can forgive them...Connectivity over wifi was also good. Staff were friendly and the hotel based taxi service very good and reasonable.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

4/10 Poor

Rajiv, Kanpur, India

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but poor amenities
Stay was good in general but it is far too expensive give the amenities they provide.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Sunil, Sohar

Liked: Staff & service, property conditions & facilities
Had a great stay in valley view.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

fateh, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Lovai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

4/10 Poor

VIVEK, Bangalore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average and overpriced Hotel
It is an overpriced hotel , quality of rooms , bed linen , toiletries etc is average. Lifts go out of order quite often. This gets visitors because other options in Manipal are worse . Only plus point is staff which is courteous and helpful.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

6/10 Okay

Glen, Burlington

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Okay for a short stay
An adequate hotel (and the best of the options for Manipal) but it needs work. Helpful staff. Food was not bad and the prices were good. The price of the room was high for the quality. I would recommend keeping th pool open from 1-3 (when I wanted it the most) and getting more than four chairs.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

4/10 Poor

D V, Bangalore

Disliked: Staff & service, property conditions & facilities
for people with money to throw
very expensive. poor quality restaurant. was charged rs 2000 for a FREE boat ride on the river. not a value for money hotel there are plenty of options in manipal.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

6/10 Okay

Verified traveller

A decent hotel for a short stay
The stay at Fortune Inn was very satisfactory. The room was clean & comfortable. The location was a little difficult for us to spot, while driving at night. However the breakfast spread was excellent & the food was awesome. Definitely recommend to visitors for a short stay.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel in Manipal
Clean, comfortable and convenient rooms. Slightly expensive for the genre of hotels
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Vishwajit, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Very pleasant experience
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Anand, Gurgaon, Haryana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Very comfortable stay
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

6/10 Okay

Verified traveller

Comfortable Stay
This is the only decent hotel in the area. Front desk staff and concierge are courteous. Furniture dated though and needs refreshing. Otherwise a pleasant stay there.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We went for a vacation and stayed at this hotel. Liked the hotel in all aspects.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

8/10 Good

Shubhadeep, Bangalore

Liked: Cleanliness, room comfort
Affordable, Clean & Convenient
THE choice if you are looking to stay in Manipal
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager

10/10 Excellent

Francis, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & excellent interiors.
Hotel is strategically located for students & parents for admission to the Manipal Institutes of excellent standard. The rooms are airy & give a pleasant feeling. would recommend the hotel to my friends & colleagues.
Response from Sanjay Kumar, Front Office Manger on 4 Jun 2022
Dear Sir, We thank you for your feedback & looking forward to serve you again. With Thanks Sanjay kumar Front Office Manager