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Reviews of juSTa Sajjangarh Resort & Spa

5 out of 5
juSTa Sajjangarh Resort & Spa
Opposite Biological Park, Near Sajjangarh Main Gate, Udaipur, Rajasthan

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Mamunur

Disliked: Cleanliness, staff & service, property conditions & facilities
The hospitality of the staff was below average and the security of this hotel is also very low.
Response from Amit K Singh on 12 Mar 2024
Dear Guest,We thank you for sharing your thoughts on Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort.On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.Yours Sincerely,Amit K SinghGeneral ManagerjüSTa Hotels & Resorts gm.sajjangarh@justahotels.com

4/10 Poor

Tejas

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not consider as a resort One key given only Rooms clean but smells smoky Not good location for family Tea very good but breakfast has limitations they don’t make any customized food Water cut off while doing bath. Limited supply of bedsheets Not recommended
Response from Amit K Singh on 9 Mar 2024
Dear Guest,We thank you for sharing your thoughts on Expedia. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort.Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards.On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.Yours Sincerely,Amit K SinghGeneral ManagerjüSTa Hotels & Resorts gm.sajjangarh@justahotels.com

2/10 Terrible

kshitiz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast quality was very poor and repeated breakfast on everyday. Had some private party which create nuisance after drinking alcohol which is really bad for such a resort. Staff was very lazy in doing things.
Response from Amit K Singh on 9 Mar 2024
Dear Guest,Thank you for taking out time to share your thoughts on Expedia which is indeed very important. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resortWe have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.Yours Sincerely,Amit K SinghGeneral ManagerjüSTa Hotels & Resorts gm.sajjangarh@justahotels.com

10/10 Excellent

Purnima

8/10 Good

soumitra

Liked: Cleanliness, staff & service, room comfort
Weekend Vacation at JüSTa resorts Sajjangarh udaip
It was a good experience and did not have any. Major discomfort . The property is old and does need an upgrade . While I did not check, was wondering if better properties are available in the same price range .
Stayed 2 nights in Jul 2021

10/10 Excellent

N.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable rooms with excellent breakfast and service. Access roads to the hotel are rundown
Stayed 2 nights in Feb 2020

6/10 Okay

vijay

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2019

8/10 Good

VIJAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasing behaviour. Quick response to needs.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel and staff were amazing. We were there 3 days and our stay was very nice. We had a special diet, chef made special dishes for us. Royal treatment. I will love to go there again.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice, staff was nice breakfast buffet was ok, but if you order through the menu and the chef's make it fresh the food was delicious.
Stayed 3 nights in Nov 2018