Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel Raj Palace By Howard

3 out of 5
Hotel Raj Palace By Howard
103, Bhatiyani Chohatta, Udaipur

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

4.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

3.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

César

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in very poor conditions, bedsheets and pillows are visisbly dirty, hot water doesnt work, i was given a half empty bottle of water, noise can be hard from other rooms and from the street all night, breakfast has very few options and average at best, pool looks dirty, etc. Worst part is I was told I could do late check out for an additional fee just to find out they were charging me an extra night. Would not recommend
Response from Neha Sharda on 19 Feb 2024
Dear Mr. It has been our privilege to have you stayed with us at “Raj Palace by Howard”, Udaipur. We have always been earnest in our endeavor to extend the very best of the hospitality to our guests. There are times however, when even the best of intentions are not good enough and therefore, it is only through our guests that we get a feedback of our services, which in turn helps us to improve our standards.I have personally taken up your comments regarding linen in your room with our team. Front Office staff has also been briefed to be more proactive in providing defect free rooms to the guests. We look forward to welcoming you back to “Raj Palace by Howard” on your next visit and assure you of our best services and attention at all times.Thanking you,Regards,

6/10 Okay

Frédéric

Disliked: Staff & service, property conditions & facilities, room comfort
Bien situé mais peu pratique pour des touristes
L’hôtel est très bien placé et tout peut se visiter à pied à Udaipur ensuite. La piscine est très jolie. On regrette que seule une personne parle anglais, ce qui nous a causé beaucoup de temps perdu à chercher à comprendre ce qu’on attendait de nous, notamment au petit déjeuner, Le service est très lent : nous avons attendu 30 minutes avant d’être servi au petit déjeuner et 15 minutes pour payer le temps que la machine arrive !
Stayed 1 night in Apr 2024
Response from Neha Sharda on 24 Apr 2024
Dear Frederic, It has been our privilege to have you stayed with us at “Raj Palace by Howard”, Udaipur. We have always been earnest in our endeavor to extend the very best of the hospitality to our guests. There are times however, when even the best of intentions are not good enough and therefore, it is only through our guests that we get a feedback of our services, which in turn helps us to improve our standards.I have personally taken up your comments regarding service with our team. Service staff has also been briefed to be more proactive in providing timely services to the guests. We look forward to welcoming you back to “Raj Palace by Howard” on your next visit and assure you of our best services and attention at all times.Thanking you,Regards,