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Reviews of Tzuba Hotel

Tzuba Hotel
Kibbutz Tzuba, Mateh Yehuda

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 44 reviews" "
Rating 8 - Good. 17 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from מלון צובה on 26 Sept 2023
Thank you very much!!

2/10 Terrible

Riffat

Disliked: Cleanliness, staff & service, property conditions & facilities
very dirty [property
Stayed 2 nights in May 2023

10/10 Excellent

sima, saratoga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Shir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with great view
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed with our two young kids for two nights during April. The room was disappointing in size, very small balcony and no view or a private lawn to play in. The sofa bed where the kids slept was simply terrible and I ended up sleeping there for both nights since the kids could not. The hotel is in a beautiful location but the sense is that you are not allowed to do most things in the area and in many locations you see signs "restricted, not for hotel guests." My son and I wanted to play some football and saw a great field but we could not get in and the hotel does not offer any such space for the guests. We paid for the hotel dinner one evening and were very disappointed. It was eatable but that's it. The price however was of a first class restaurant which could not be farther from the truth. Overall our experience was OK, but when you think of it in terms of how much we paid, this was very low value for money
Stayed 2 nights in Apr 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views from dining room and lodging
Stayed 1 night in Mar 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Ok, but pricey, and no nice touches
Positives: Extensive breakfast, good views, well maintained. There is also a nice cafe nearby and small supermarket. Negatives: Reception staff aren't overly friendly or helpful (I asked for a plate and was told there weren't any) No desks in the room if you're planning on working but you can improvise by working on the table on the balcony Room is expensive given location. There are no thoughtful touches, such as offering chocolates from the on-site chocolate workshop, or offering road bikes to enable guests to cycle around the gorgeous Judean hills. I don't see any initiatives to improve their eco-credentials- they are still using individual miniature plastic toiletry bottles, I received two sets of towels that were no doubt washed when I was travelling solo, there are no sensors to turn off lights when room is not in use, and aircon is used plenty to heat and cool room, and no mobility options such as bicycles which given the location and limited transport (1 bus every 1-2 hours) seems a no-brainer. Overall, I think this hotel could really benefit from professional hotel management and take this to the next level. There just doesn't seem to be any appetite from management to improve the product..
Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was hoping my son could stay over with me in the room I booked which is designed to sleep 4. When I asked to add my son so I could pay for his breakfast, the hotel wanted to charge me an extra £180 for two nights. I felt awful as I had promised my son, who had been in hospital, that we would spend the weekend together. The front desk team member Angie had no sympathy at all and is the last person I would have on front desk. It made me so upset. When I arrived the manager Avi was the opposite - he very sweetly treated my son to breakfast and the fairground that can be found on-site. The room itself is comfortable, although the fridge was so cold (and couldnt be adjusted) it ruined the fruit and veg I had brought. Beautiful views and a plentiful breakfast to give you a great start to the day.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jacob, Airmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the 3rd time at this property and it was amazing. Quiet area near Jerusalem. Comfortable beds and pillows, decent breakfast, balcony with views of the Judean moutains.

10/10 Excellent

Yafit

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very Good
Very good place for families.
Stayed 1 night in Dec 2022
Response from מלון צובה on 16 Dec 2022
תודה רבה, נשמח לראותכם שוב!בברכה, קשרי אורחים

8/10 Good

Raphy

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice views but far from Jerusalem
Stayed 1 night in Nov 2022
Response from מלון צובה on 16 Dec 2022
תודה רבה, נשמח לראותכם שוב!בברכה, קשרי אורחים

10/10 Excellent

Jacob, Airmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquility within short distance from the center of Jerusalem. Quiet area nestled in ancient Judean forests, has all the comforts yet feels remote. Loved to relax in between stays in the Tel Aviv area. Excellent winery and choclotier nearby. Amazing breakfast on par with what they serve at Ritz-Carlton in Herzliya. Looking forward to return to this property again. Had only one issue with late check-in on a Saturday night but I managed.
Stayed 2 nights in Jul 2022
Response from גלי דרור on 10 Aug 2022
Hi Jacob, Thank you very much for the kind words and the high rating. We are very happy that you enjoyed the peace and the views from our hotel. We would love to see you again!

8/10 Good

Irit

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from גלי דרור on 31 Jul 2022
Thanks you Irit, Hope to see you agan soon!

10/10 Excellent

Ludmila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, view, breakfast
Stayed 3 nights in Jul 2022
Response from גלי דרור on 31 Jul 2022
Thank you Ludmila, hope to see you again

8/10 Good

Koby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022
Response from גלי דרור on 31 Jul 2022
Thank you koby, hope you had a goosd time at the hotel! hope to see you again soon

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, but check if the pool is open first
Lovely stay and very helpful and friendly staff. Great location, and lots of activities onsite. Main frustration was that the pool was closed during our stay in late May (which wasn’t mentioned on hotels.com). This was a shame as we have a baby who we were hoping could enjoy the pool
Stayed 4 nights in May 2022

10/10 Excellent

Inna

Stayed 2 nights in Apr 2022

10/10 Excellent

Zvi

Stayed 2 nights in Apr 2022

8/10 Good

Joanne

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2021
Response from גלי דרור on 12 Dec 2021
שלום, תודה רבה על הדרוג הגבוה נשמח לראותכם שוב בין אורחינו בברכה, גלי דרור מתאמת תקשורת שיווקית תיירות צובה

8/10 Good

Asaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Great for family, kids loved the free theme park.
Stayed 1 night in Nov 2021
Response from גלי דרור on 29 Nov 2021
Hello Assaf, We are very pleased that you enjoyed our hospitality and the kids enjoyed Kiftzuba Park. Thank you for the accommodating review. we would be happy to have you stay with us again in the future. Regards, Gali Dror Marketing communication coordinator Tzuba Tourism

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from גלי דרור on 15 Nov 2021
שלום אלכס, תודה רבה לך על הדרוג הגבוה שמחים שנהנת אצלינו ונשמח לארח אותך שוב בעתיד! בברכה, גלי דרור מתאמת תקשורת שיווקית תיירות צובה

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Oct 2021
Response from גלי דרור on 31 Oct 2021
שלום, תודה על הדרוג, נשמח לשמוע פרטים נוספים על החוויה שלכם במלון צובה. נשמח לראותכם שוב! בברכה, גלי דרור מתאמת תקשורת שיווקית תיירות צובה

8/10 Good

Sveta

Liked: Staff & service
Stayed 4 nights in Sep 2021
Response from גלי דרור on 29 Sept 2021
שלום סבטה, תודה רבה על הדרוג הגבוה. נשמח לארח אותך שוב בעתיד! בברכה, גלי דרור מתאמת תקשורת שיווקית תיירות צובה

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2021
Response from גלי דרור on 29 Aug 2021
שלום רגינה, תודה רבה על חוות הדעת! נשמח מאוד לארח אותך שוב הבעתיד במלון צובה. בברכה, גלי דרור מתאמת תקשורת שיווקית תיירות צובה

10/10 Excellent

Gilad

Stayed 1 night in Jul 2021
Response from גלי דרור on 8 Jul 2021
שלום גלעד, תודה רבה לך על הדרוג הגבוה, שמחנו לשמוע שנהנת במלון צובה. נשמח לארח אתכם שוב בעתיד! בברכה, גלי דרור מתאמת תקשורת שיווקית תיירות צובה

10/10 Excellent

Havi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from alon on 16 Jun 2020
Thank you very much for your review! we will be happy to host you again

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel at the best location
The hotel staff were very helpful, the food (breakfast and dinner) was great, and the lobby was beautiful. The rooms are spacious but outdated and therefore seem not very clean. Guests receive free entry to Kiftzuba - a really nice amusement park geared towards children, especially younger children. We also received a voucher for Galita - a chocolate workshop which was a lot of fun for children of all ages (ours were between 2 and 16 years old).
Stayed 2 nights in Oct 2019
Response from אלון on 29 Oct 2019
thank you very much for your nice review!

6/10 Okay

eitan

Liked: Staff & service
to expensive for what you get.
the rooms are old and need inovation
Stayed 1 night in Jul 2019
Response from אלון on 14 Jul 2019
thank you very much for choosing our hotel and for your comment. it will be passed to the management of the hotel. We hope to see you in the future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Room wasn’t clean, I had little interaction with staff, located far the center of town and highway 1.
Stayed 2 nights in Oct 2018

10/10 Excellent

LIMOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from אלון on 5 Oct 2018
thank you very much for your high rating! we will be glad to have you as a future guest

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from אלון on 13 Sept 2018
thank you very much for your review we hope to host you again!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families!
We went with our four kids and had a wonderful time. The amusement park was perfect for our kids - something for everyone - I would say until age 10. We took a little hike in the area and the staff was very friendly.
Stayed 1 night in Dec 2017

8/10 Good

Judah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Jake, Airmont, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bungalows with stunning views
The hotel is a collection of kibbutz bungalows on a mountain in the vicinity of Jerusalem. The views and the crisp mountain air is unparalleled. Simple furnishings and kitchenettes in the room are comfortable and simple, quintessential kibbutz style. Fantastic Israeli breakfast in the morning. Close to shopping yet quaint and relaxing. The Galita chocolate factory nearby is a must.

8/10 Good

Lloyd, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall experience. Been there before and it still is a special place for us. Too close to Jerusalem as well.

10/10 Excellent

Amira Tuulia

Stayed 3 nights in May 2023

8/10 Good

shlomo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2022
Response from גלי דרור on 21 Feb 2022
שלום שלמה, תודה על שדגרת אותנו ועל הדרוג הגבוה. שמחנו לשמוע שנהנת אצלינו במלון צובה ונשמח לראותך שוב בעתיד! בברכה, גלי דרור מתאמת תקשורת שיווקית תיירות צובה

6/10 Okay

Sojhán, Bogotá

Travelled with group
Liked: Staff & service
Me gustó el tamaño y comodidad de la habitación. No me gustó la ubicación, no hay nada cerca, es un pueblito. No ofrecen cena todos los días; el baño no estaba muy limpio.
Stayed 1 night in Feb 2020
Response from alon on 4 Mar 2020
querida Sojhan, Muchas gracias para haber elejido nuestro hotel. nos hace feliz saber que le gusto la habitacion. Hotel Tzuba esta a 20 minutos de Jerusalen y podemos recomendar varias restaurantes alrededor,incluso a10 minutos del hotel. Una de nuestras ventajas es la tranquilidad que uno puede encontrar en un lugar que no esta dentro de la ciudad, de un lado, pero el otro lado, estamos cerca de muchos otros lugares. esperamos verla en el futuro Mucho gusto Alon Snir

6/10 Okay

refael

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from אלון on 14 Jul 2019
thank you very much for choosing our hotel We hope to see you in the future.

8/10 Good

judith

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2019
Response from אלון on 2 Jul 2019
Dear Judith Thank you very much for your nice review!

8/10 Good

Lymarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from אלון on 23 Aug 2018
thank you very much for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
נהנינו
Stayed 2 nights in Aug 2018
Response from אלון on 15 Aug 2018
תודה רבה שמחים לשמוע נשמח לארח אתכם גם בעתיד המשך חופשה נעימה

8/10 Good

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt nära vandringslederna i Jerusalem Forest.
Det här är ett bra val för den som vill vandra i Jerusalem Forest och göra avstickare till Jerusalem. Med hyrbil från flygplatsen kommer man snabbt hit och är rörlig. Frukostbuffén är lite spartansk eftersom matsalen är kosher-certifierad och det inte serveras några kötträtter till den mjölkbaserade maten (yoghurt, ost m.m.). Bra butik i området och bra WiFi.
Stayed 2 nights in Jun 2017