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Reviews of DeSoto Beach Hotel

3 out of 5
DeSoto Beach Hotel
212 Butler Ave, Tybee Island, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1000 reviews" "
Rating 8 - Good. 339 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Desoto is towards the north end of Tybee away from the pier. It is quieter and less crowded usually. The hotel room was very nice. They pillows and bed was very comfortable. It looked as though it had been remodeled in recent years. We walked and rode bikes everywhere.
Stayed 1 night in May 2024
Response from manager on 14 May 2024
thank you for your review , we appreciate it , we hope to see you again

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in May 2024
Response from manager on 12 May 2024
thank you for your review, we appreciate it, thank you for staying with us and hope to see you again

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from manager on 3 May 2024
thank you for your feed back we appreciate it and we hope to see you again

8/10 Good

Regina

Travelled with partner
Great beach access
Stayed 3 nights in Apr 2024
Response from manager on 29 Apr 2024
thank you for your feed back , we appreciate it, we hope to see you again

8/10 Good

Pati

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location , right on beach. Unfortunately you only allowed 1 parking pass. The other guest have to park in public parking which costs. We were there for the weekend and had to pay $84 from Friday to Sunday for public parking :(
Stayed 2 nights in Apr 2024
Response from manager on 29 Apr 2024
thank you for your feed back, we appreciate it, yes the parking only allowed one parking per room , the island is very small and parking can get a little tight every where on tybee,

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, Quiet rooms
Stayed 5 nights in Apr 2024
Response from manager on 29 Apr 2024
thank you for your feed back we do appreciate it, and we hope to see you again

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised, right at the beach. Staff friendly, helpful. Room was clean, nice set up for an older establishment and kept up. Beds comfortable. I would recommend.
Stayed 4 nights in Apr 2024
Response from Manager on 24 Apr 2024
Thank you for the review!

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The closeness to rhe beach was great!!
Stayed 3 nights in Apr 2024
Response from Manager on 24 Apr 2024
Thank you for the review!

8/10 Good

GALEN

Liked: Cleanliness, staff & service
Staff very friendly and helpful.
Stayed 3 nights in Apr 2024
Response from manager on 25 Apr 2024
thank you for you review and your stay with us, we appreciate it, Hope to see you again.

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2024
Response from manager on 28 Apr 2024
thank you for your feed back , we appreciate it , we hope to see you again

8/10 Good

Joyce

Travelled with family
Liked: Staff & service
I got many bug bites in and outside of my room. I also got many on my head, face and arms during two nights stay in this hotel room.
Stayed 2 nights in Mar 2024
Response from manager on 21 Apr 2024
Mrs. Joyce Good morning, we apologies for any inconvenience through you stay , the sand nets are coming out. i rest to assure you that it had nothing to do with the hotel , have a great day and we hope to see you again

6/10 Okay

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service
Very tired property. Big issues with air conditioning. Had no control over it at night temp rose on its own and we froze during the day. Had card describing AC which wasn't accurate. Bathroom minute. Sink outside toilet/tub area caused some issues. Fixtures in bathroom seemed to come from the 50s. Outside patio tables etc were very tired. Hump in middle of bed so bad couldn't roll over. Would not stay here again.
Stayed 2 nights in Apr 2024
Response from manager on 21 Apr 2024
Mrs. Dorothy,Good morning, we apologies for any inconvenience through you stay with us. Yes the a/c can be a little confusing , we have a system on our a/c to work in a certain way. and thank you for bring the other issues to our attention . we will address them , have a great day

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe & clean . Very friendly staff
Stayed 1 night in Apr 2024
Response from manager on 19 Apr 2024
thank you for your feed back we appreciate it

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Manager on 17 Apr 2024
Thank you for the review!

10/10 Excellent

charles, Greenville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly and helpful!
Stayed 2 nights in Apr 2024
Response from manager on 14 Apr 2024
thank you for feed back , we appreciate it, and hope to see you again soon

10/10 Excellent

Jim, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being so close to the beach. Didn't love the garbage truck noise at 6am on Monday morning. Also would like to see someone address people playing loud music in the parking lot a few different times during our stay. Maybe just a sign that notes "Quiet Area" as I know it is hard to manage that. People at the desk were great!
Stayed 1 night in Apr 2024
Response from manager on 12 Apr 2024
thank you for your review, and for staying with us , we are glad to hear that you had a great stay with us, hope to see you again

8/10 Good

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was excellent!
Stayed 3 nights in Apr 2024
Response from Micheal on 9 Apr 2024
Thank You, hope to see you again when you return to Tybee Island

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Being on the beach was awesome! Housekeeping has room for improvement. We had to ask for toilet paper, soap, cleaning rag and large garbage collection bag was left in our room upon cleaning. Breakfast is very basic, but okay and ready earlier than 7am.
Stayed 7 nights in Mar 2024
Response from manager on 7 Apr 2024
hello Mr. Brain thank you for your review and your stay with us , we apologies for the house keeping issues , we will address that issue , hope to see you again

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and courteous! The scenery is beautiful!!
Stayed 2 nights in Mar 2024
Response from manager on 3 Apr 2024
thank you for your review , hope to see you again

8/10 Good

Cynthia, Ellington

Travelled with family
Liked: Staff & service
Beach access was great. Heated pool was pretty good for March. No bathroom for the pool and we were on the third floor so that was unhandy for the kids. Room was sufficient. Bed and bathroom seemed clean but room itself……. Not so much. Area felt safe. Able to walk to a few things. No food friendly restaurants for children nearby
Stayed 2 nights in Mar 2024
Response from manager on 3 Apr 2024
thank you for your feed back we appreciate it

8/10 Good

Katrina

Stayed 2 nights in Mar 2024
Response from manager on 3 Apr 2024
thank you for your feed back

8/10 Good

Timothy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
pros... On the beach, close to Savannah, friendly staff, easy/free parking cons... Older hotel that needs some updating, mold/ mildew on bathroom fixtures.
Stayed 3 nights in Mar 2024
Response from manager on 27 Mar 2024
thank you for staying with us , and for your feed back , do hope to see you again

8/10 Good

Judy

Stayed 1 night in Mar 2024
Response from Manager on 8 Apr 2024
Thank you for the review

10/10 Excellent

Kelly, Huntersville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right on the beach. Our room was a suite, big balcony, comfortable. Overall, I would stay here again. Breakfast was okay, parking is a little tight. Pool is heated and its right by the beach.
Stayed 2 nights in Mar 2024
Response from manager on 21 Mar 2024
Mrs. Kelly we appreciate your feed back, Glad to hear had a great stay with us , we hope to see you again

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from manager on 18 Mar 2024
thank you for your feed back

10/10 Excellent

lenore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right on the beach so you can easily get to the beach. The pool was nice. Front desk was friendly. There is only one parking spot per room and we had 2 cars so we had to pay to park the other on the street in front of the hotel, parking on the island is $4.00 per hour from 8AM to 8PM
Stayed 3 nights in Mar 2024
Response from manager on 15 Mar 2024
Good morning thank you for your feed back and your stay with us . we hope to see you again

10/10 Excellent

Frieda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lil gem by the ocean. Nice and clean. Continental breakfast included and different types of rooms to choose from. Great place for a couple or family. Right on the beach
Stayed 1 night in Mar 2024
Response from manager on 12 Mar 2024
thank you for the feed back, we appreciate it. So glad you and your family enjoyed your stay with us , we do hope to see you again.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Beautiful ocean view
Stayed 2 nights in Mar 2024
Response from manager on 11 Mar 2024
Good morning Mr. David thank you for staying with us and your feed back . We appreciate it. hope to see you again

10/10 Excellent

SUSANNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the beach. Very convenient if you have kids. The pool is heated and decent size. The rooms were comfortable and parking was free. TV has every channel available. Our room was wheelchair accessible.
Stayed 2 nights in Mar 2024
Response from manager on 5 Mar 2024
thank you for your feed back

10/10 Excellent

Leonardo, Raritan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location however without transportation it's difficult to get around the island.
Stayed 3 nights in Mar 2024
Response from manager on 4 Mar 2024
thank you for you feed back

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nicely furnished. I did notice some mildew above the tub surround and some of the ceiling tiles are black around the edges. The breakfast area was nice. We enjoyed the continental breakfast and a walk on the beach.
Stayed 1 night in Feb 2024
Response from Micheal on 2 Mar 2024
Thank You so much for your review. hope to see you again.

6/10 Okay

David

Travelled with family
Disliked: Amenities
Bed was bad, foul ordor of sulfur filled the room, needs some updates.
Stayed 3 nights in Feb 2024
Response from manager on 28 Feb 2024
thank you for you feed back

6/10 Okay

hamid

Travelled with family
Disliked: Staff & service, property conditions & facilities
Limited parking not a good breakfast . Most of the time out of breakfast items
Stayed 3 nights in Feb 2024
Response from manager on 27 Feb 2024
thank you for your feed back

10/10 Excellent

Johnnie O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 2 nights in Feb 2024
Response from manager on 26 Feb 2024
thank you for your review

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was extremely friendly!
Stayed 1 night in Feb 2024
Response from manager on 25 Feb 2024
hank you for your review we appreciate it. hope to see you again

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from manager on 21 Mar 2024
thank you for staying with us , we appreciate your feed back and hope to see you again

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from manager on 21 Mar 2024
thank you for staying with us , hope to see you again

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views!
Great location and comfortable room and amenities. Only negative was the water pressure in the shower was underwhelming. Would stay there again.
Stayed 2 nights in Feb 2024
Response from Micheal on 14 Feb 2024
Thank You for staying with us, we will definitely check out the water pressure in the shower.

10/10 Excellent

Cameron

Stayed 1 night in Feb 2024
Response from manager on 21 Mar 2024
thank you for your feed back , we hope to see you again

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from manager on 2 Feb 2024
thank you for your feed back . we hope to see you again

10/10 Excellent

Chris

Stayed 2 nights in Jan 2024
Response from manager on 27 Jan 2024
thank you for you feed back. we appreciate you.

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect. I would recommend you!!!
Stayed 2 nights in Jan 2024
Response from manager on 26 Jan 2024
thank you for your feed back

4/10 Poor

Victor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap
Stayed 7 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hi Victor, we wish we could have improved your experience. We received no complaints during the 6 nights you were here.

10/10 Excellent

Sandra

Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Thank you for the review!

6/10 Okay

Jean

Travelled with family
Disliked: Staff & service
Good location for Tybee. Good food is in easy walking distance and it’s right on the beach
Stayed 3 nights in Oct 2023
Response from Manager on 10 Jan 2024
Thank you for the review

10/10 Excellent

Delena, Cleveland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice place to stay. I love being so close to the beach. I was also impressed by the breakfast options.
Stayed 2 nights in Nov 2023
Response from Manager on 10 Jan 2024
Thank you for the review!

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023
Response from manager on 27 Jan 2024
thank you for your feed back . We appreciate it.

4/10 Poor

Glenn

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The check in was very slow. It didn’t seem like there was enough staff and their computer system was very slow. The check in person let someone already staying there jump ahead in line and spent several minutes with her rather than with the two parties already waiting to check in
Stayed 1 night in Dec 2023
Response from Manager on 1 Jan 2024
Thank you for the feedback. We will review with desk staff.

10/10 Excellent

Cynthia M

Liked: Cleanliness, staff & service, property conditions & facilities
Was looking for stay to get lots of rest this was great!
Stayed 4 nights in Dec 2023
Response from Manager on 1 Jan 2024
Thank you for the review!