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Reviews of Salis Hotel and Medical Spa

4 out of 5
Salis Hotel and Medical Spa
Str. Basarabiei no 44, Turda, Cluj Napoca

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Orit

Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Johannes

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay in this hotel. The check-in experience was smooth. We had nice big rooms with plenty of amenities. The airco was a bit weird as the temperature seemed to default to some temperature. Maybe we just didn't get how the system worked, it didn't bother me much. There is not a minibar but other than that you have enough service. The rooms were not noisy. The breakfast was great, with plenty of options. The location was fine, not really near other relevant places though om Turda itself. Outside Turda, I can recommend visiting Turda Gorge (great nature location) and the local salt mine when staying in Turda. We ate at the hotel restaurant which was also good. We didn't use the spa facilities as we were just passing through for 1 night, so I cannot comment on that.
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here. The staff is so helpful (they even did my laundry for a small sum). The area is close to great hiking and the famous salt mine. One room for improvement is the air conditioner. I kept turning it on only to have it turn off by itself. Apparently, the front desk needs to activate it, but even when it was activated, it never got too cool.
Stayed 1 night in Sep 2023

2/10 Terrible

Roma

Liked: Cleanliness
Disliked: Staff & service
The service
Stayed 6 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

attila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Turda
This is the best hotel in Turda.
Stayed 6 nights in Dec 2019
Response from Iulia on 24 Jan 2020
Thank you very much ! :-)

4/10 Poor

Duta

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stuff did not speaks English or Russian. Food at the restaurant 5 from 10
Stayed 3 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Poor hotel with nice - but compromised - spa
The hotel has a great pool and spa (especially the salt jacuzzi) and we had a comfortable room. However, we waited 1.5 hours for our starter to arrive after ordering dinner at the restaurant at 9pm! In the end, our soups and my trout were very good (wife's pork knuckle and sour cabbage less so, especially as it was almost 11 before it arrived). Not many other eating options nearby as the hotel is about 3 kilometres from the - very attractive and lively - centre of Turda (and similar distance from the salt mine). Also found breakfast OK but fairly basic. The spa is let down by an absence of changing space (or at least we couldn't find it) and some very slippery floor surfaces making it potentially dangerous. Air con was also fairly ineffective in the room, so it was very warm and we didn't sleep well. The lift is operated by room card but it's not obvious and we had the frightening experience of the lights going out after some seconds, so that we had to sort the lift in the pitch black.

10/10 Excellent

Cosmin, Bucharest

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Turda
i was surprised to find a hotel of this quality in Turda, its on the same level if not higher than many 4 star hotels in Bucharest or in the nearby Cluj. Very stylish, from the reception, restaurant to the room. furniture is new and stylish. clean and spacious bathroom. spa services are excellent, the only thing minor thing would be the steam bath which is more a hammam , not a real steam bath, the temperature is not high enough. the restaurant has excellent menu, good portions, upscale dining or lunch but with very reasonable prices the Turda SaltMine its within walking distance (3 minutes). overall a great place, ideal for a romantic or relaxing getaway
Stayed 2 nights in Sep 2017

8/10 Good

moti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good massage
Best hotel , have medical spa of salty pool ,
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick business trip
Nice big and clean rooms. Friendly staff. Didnt get to enjoy spa or breakfast, but it looked good!
Stayed 1 night in Jun 2017
Thank you for being our guest and your feedback! Management Team Salis Hotel & Medical Spa****

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean
This is a very nice hotel, very clean and service are good. The included breakfast is outstanding! The only disadvance was the parking which is on the streets around the hotel.
Stayed 1 night in May 2017
Thank you for being our guest and your feedback! We assure you that we take into account the opinions of our guests and we strive to improve our services day by day. Management Team Salis Hotel & Medical Spa****

10/10 Excellent

Iulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, frien
Thank you for being our guest and for your feedback! Management Team Salis Hotel & Medical Spa****

10/10 Excellent

Nelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Fantastic. Excellent location to Salt Mine Salina Turda. Bed was awesome. Staff was incredibly helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa hotel
Great staff, 5* massage.

10/10 Excellent

Radu Stefan, Malvern, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel in a great location
Amazing new hotel located within walking distance of Turda Salt Mine (Salina), one of the unique attractions in Romania. For the luxury and quality of service provided at the hotel with its spa, swimming pool, and on-site restaurant, the prices seem more than reasonable. Would definitely stay there again next time we are in the area.
Response from Salis Hotel team on 20 Oct 2016
Thank you for being our guest and for your appreciations. We happily wait for you!

6/10 Okay

Natalija

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

MARCO ANTONIO

Stayed 1 night in Oct 2023

8/10 Good

Pablo

Stayed 1 night in Sep 2023

6/10 Okay

MARIANA

Business traveller
Liked: Cleanliness
Según mi punto de vista a este hotel le sobra una estrella. El desayuno se sirve a partir de las 8 h de la mañana, lo he pagado pero no llegue a tomar ni siquiera un cafe, ya que tenia que salir mas pronto para una reunion, creo que se tendrian que preocupar mas por esos detalles con sus clientes. Ademas en mi reserva ponia que tenia acceso al spa, igual que el wifi gratis y el desayuno, sin embargo me dijeron que tendria que pagar mas para el spa o la piscina, aun asi para disfrutar de la piscina a partir de las 10 h de la mañana, si no llegue ni al desayuno a las 8h ....imaginaros! Que sentido tiene tener una piscina si tus huespedes no pueden disfrutar de ella? cuantas horas tendra que durar ese tratamiento del agua? Otra cosa son los masajes y el spa, alli lo entiendo perfectamente. Cada hotel que tenga piscina deberias de poder nadar a partir de las 6h de la mañana sin problemas. El personal amable. El hotel situado cerca de la salina Turda.
Stayed 1 night in Jun 2021

2/10 Terrible

harel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
אכזבה גדולה, big disappointment,
big disappointment, We made an order two months in advance for a hotel that is supposed to be of quality with a pool spa and pampering massage services. The time of the check does not begin at 14:00 and we arrived at 17:00 and to our surprise the room was not yet ready. They pulled us "another 15 minutes" and then "another 10 minutes" and an hour later they took us to an old wing without a lift and an old fashioned room that seemed far away from the description and the pictures, the air conditioner did not work and the water from the shower flowed to the room itself. We promised to take care of the air conditioner, (we asked for a shower towel) and promised that the next day they would take us to a room and give us compensation for dinner, We went out for a ride and came back after two hours, doing nothing, taking care of nothing, and just giggling answers all the time. Eventually, at 9:30 PM, we took our bags and went to look for another hotel. For 10 years I have been inviting hotels on the Internet I have never received such treatment and such distress, Recommend to stay away as much as possible.
Stayed 2 nights in Jul 2018
Response from 1 on 5 Aug 2018
1

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut und komfortabel
Das Hotel ist neu und in gutem Zustand. Das Zimmer war modern eingerichtet, alles war sehr sauber und funktionierte. Es gibt keinen eigenen, geschlossenen Parkplatz, dafür aber gab es auf der Straße, direkt gegenüber mehrere freie Plätze die laut Rezeption zum Hotel gehören. Poolund Spa Breiech sind auch sehr schön, und im Übernachtungspreis inbegriffen. Das Personal war sehr freundlich und hilfsbereit

10/10 Excellent

michael, wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Netten SPA Bereich
Alles war gut der SPA Bereich ist schön und ruhig.
Stayed 1 night in Oct 2017

8/10 Good

Massimiliano Trivulzio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top class
rapporto qualità/prezzo impareggiabile - spa stupenda
Grazie per essere stati il nostro ospite! Management Team Salis Hotel & Medical Spa****