Reception

Reviews of Corail Suites Hotel

4 out of 5
Corail Suites Hotel
Rue de la Feuille D Erable Cite les pins, Les Berges du Lac, Tunis

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 319 reviews" "
Rating 8 - Good. 114 out of 319 reviews" "
Rating 6 - Okay. 23 out of 319 reviews" "
Rating 4 - Poor. 12 out of 319 reviews" "
Rating 2 - Terrible. 12 out of 319 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

algahani

Stayed 2 nights in Apr 2024

8/10 Good

MOHAMED FATHI A

Stayed 3 nights in Apr 2024

10/10 Excellent

Abdul Razek

Stayed 1 night in Jan 2024

6/10 Okay

wafa

N/A
Stayed 2 nights in Jan 2024

10/10 Excellent

algahani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ABDELHAKIM

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Mr mehdi was very helpful many thanks
Stayed 1 night in Jan 2024

2/10 Terrible

Moad

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Waad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was not the first time to stay in this hotel. Very clean and located in the heart of Lac where it is close by good restaurants and Tunisia mall for shopping and so. The staff hospitality was excellent, however, when I reached out to the receptionists for some requests it took ages to do them, though that each single time, they would answer and tell this will be done/fixed immediately, it takes long and required s couple of reminders. This was mot what I experienced with Le corail in the past
Stayed 4 nights in Dec 2023

8/10 Good

Feeras

2/10 Terrible

Feeras

8/10 Good

Feeras

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Fauzi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall It is very good , staff are friendly and , location is convenient
Stayed 1 night in Nov 2023

8/10 Good

mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and nice staff overall my parents had very good time
Stayed 6 nights in Nov 2023

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sawsen Guest Relation on 15 Nov 2023
Dear Mr HamzaWe are so happy to hear you had a great experience at Le Corail Suites , you review made our day, our whole team works so hard to keep our costumers happy.Thank you again and we hope to see you soon.Best Regards

10/10 Excellent

Mohammad Ali

Stayed 1 night in Nov 2023

10/10 Excellent

Feeras

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2023
Response from Sawsen Guest Relation on 27 Oct 2023
Dear Mr Feeras We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable.We are waiting for your next visit Cordially

10/10 Excellent

Feeras

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Oct 2023
Response from Sawsen Guest Relations on 28 Oct 2023
Dear Mr Feeras Your kind words about our hotel are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again.Thanks for choosing usKind Regards

8/10 Good

Fauzi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good experince, the staff are very nice and frindly
Stayed 1 night in Oct 2023
Response from Sawsen Guest Relations on 27 Oct 2023
Dear Mr Fauzi Thank you much for the spending the time to write us a nice review , we feel really happy by knowing that you did appreciate our efforts , and its our job to provide the best services to our valuable costumers.If there is any point that we could improve please let us know.Best Regards

8/10 Good

Albarkoly

Stayed 3 nights in Sep 2023
Response from Sawsen Guest Relation on 6 Nov 2023
Dear Mr Al BarkolyThanks for sharing your feedback with us we're glad you enjoyed your experience. We're constantly striving to improve our self experience, and please dont hesitate to share any comment so we can make everything better.We hope to see you soon Best Regards

8/10 Good

Abdulhakim

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience
Stayed 1 night in Sep 2023
Response from Sawsen Guest Relation on 2 Oct 2023
Good morning Mr AbdulhakimThank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again.Cordially

10/10 Excellent

FADI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corail suites always amazing
Like always i love staying here. Very clean modern and comfortable. Staff was excellent as always very friendly and helpful. Very fluent in languages. Great location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best place to stay in Tunis, close to airport and all the best sites. The restaurant has excellent food with quick delivery. I highly recommend this hotel to families, couples, and business trips. It’s across the street from the Canadian Embassy and five minutes walking distance to the American Embassy. Lots of restaurants within walking distance. Several pharmacies within walking distance and a hospital within walking distance.
Stayed 6 nights in Sep 2023
Response from Sawsen Guest Relation on 22 Sept 2023
Dear Mr Vito We appreciate your feedback and we are delighted to know you enjoyed our services and the facilities . Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a such great review. We are thrilled to hear that you loved your experience with us.Kind Regards

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Tunis
Stayed 1 night in Sep 2023
Response from Sawsen Guest Relation on 14 Sept 2023
Cher Mr VitoNous sommes très heureux de savoir que vous êtes heureux par votre séjour parmi nous et que notre travail et nos efforts pour vous satisfaire ont été appréciés. Nous espérons vous revoir très bientôt.Cordialement

10/10 Excellent

Alallam

Stayed 2 nights in Aug 2023

2/10 Terrible

Youssef, Seattle

Travelled with family, Business traveller
Disliked: Staff & service
Made an immediate check-in, I was gonna stay for 4 hours while waiting for my connecting flight. Upon arrival hotel claimed that the booking is not available until tomorrow. I had to pay for the room again. Then the receptionist booked the room under my wife’s name after I told him I was going to ask for a refund. I found that out when asked about my bill, so they put it under my name after the discovery. Thanks to Expedia the refund was processed successfully, but it’s an terrible experience specially when tired and wanting to stay only for couple of hours. The staff clearly were upset when told them that I don’t need help with my bag! And started mumbling! I have stayed in 100s of hotel as I am frequent traveler and you should stay away from hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Vito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Tunis, great accommodation at excellent prices
Stayed 1 night in Aug 2023
Response from Sawsen Guest Relation on 29 Aug 2023
Dear Mr Vito Thank you so much for your positive feedback! We appreciate your kind words and we are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again and we hope to see you soon.Cordially

10/10 Excellent

Salim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategicly located. Very nice and friendly staff.
Stayed 1 night in Aug 2023
Response from Sawsen Guest Relation on 23 Aug 2023
Dear Mr SalimHearing how much you love the experience you had at Le Corail suites has brightened up our day, thanks for the great review you left us .We can’t wait to see you soon.Cordially

6/10 Okay

houssem

Liked: Cleanliness
Disliked: Property conditions & facilities
Jjz
Stayed 1 night in Aug 2023

10/10 Excellent

ABDALLAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding services as usual!
Stayed 2 nights in Jul 2023
Response from Sawsen Guest Relations on 28 Jul 2023
Dear Mr Abdallah Thank you very much for your wonderful review and the 5 out of 5 rating . our team always appreciates reading feedback like the one you wrote it to us It confirms that we are making our clients happy and performing something right! Please notify us if you require anything more.Thank you for choosing Le Corail Suites and we hope to see you soon.Best Regards

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for family and couples
Stayed 1 night in Jul 2023
Response from Sawsen Guest Relations on 25 Jul 2023
Dear Mr HassanThank you so much for you beautiful comment and for the 10 out of 10 rating, its much appreciated, we will pass your review to our team who works very hard to provide an excellent service, Mr Hassan thank you for choosing Le Corail Suites and we hope to see you soon again.Kind Regards

4/10 Poor

Belgacem

Disliked: Staff & service, property conditions & facilities
the stuff at the front desk are not well trained when you talk to them you feel like they are nervous and they dont know what they doing alredy messed up my chekin couple times the place is very expensive comparing what they offer breakfat at the hotel is not recomanded they use left over food from previos days also food selections is very limited i will not go back again to this hotel they need to improve their service customers paying top dollars for the stay but not getting anything in return best luck
Stayed 1 night in Jul 2023
Response from Sawsen Guest Relations on 20 Jul 2023
Dear Mr Belgacem Thank you for spending the time to write your feedback. and we are sorry to know that you had a bad experience with our services during your stay with us.Just to clarify Mr Belgacem about your negative comment for the breakfast, we want to assure you that we could not cheat especially about the food, the pastries, the cakes, and the bread are made every single day it have to be served fresh to our guests, the chef start to prepare the pastries every morning at 4:00 am to ensure a healthy and tasty food to our valuable customers.In other hand we would like to apologize about your negative experience also with the Front Office staff, it might be a misunderstanding, all our team are working hard to provide a good services and our one and only goal is definitely to get guest satisfaction. We’re sorry again for the inconvenience, and thank you for your feedback whatever if its negative or positive we take it in consideration to improve our self Best Regards

10/10 Excellent

Feeras

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2023
Response from Sawsen Guest Relations on 20 Jul 2023
Dear Mr Feeras Many thanks for sharing 5 out of 5 rating, we really appreciate it and we strive to provide same excellent services to you and to all our valuable guests .Thank you for choosing Le Corail Suites

10/10 Excellent

Soon Ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staffs are very faithful and kindness..
Stayed 4 nights in Jul 2023
Response from Sawsen Guest Relations on 14 Jul 2023
Dear Mr Soon Ju Thank you so much for the 5 out of 5 rating . Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated, and we hope to be of assistance again soon!Best Regards

10/10 Excellent

Donna Marie

Stayed 1 night in Jul 2023

8/10 Good

Noureddine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very pleasant staff , safe area
Stayed 1 night in Jul 2023
Response from Sawsen Guest Relations on 15 Jul 2023
Dear Mr NoureddineThank you so much for spending the time to share with us your feedback. We feel so happy by reading that you had a nice experience with our staff who work very hard to provide the best services.Mr Noureddine thank you again for your review and we hope to see you soon Best Regards

8/10 Good

Waad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the heart of a luxury neighborhood in Tunis. Very closed to Tunisia mall and to a number of good places for shopping and dining. The hospitality was super, not our first time to be here, and won’t be the last indeed.
Stayed 1 night in Jul 2023
Response from Sawsen Guest Relation on 3 Jul 2023
Dear Mrs Waad Thanks a lot for spending time to share with us this beautiful review. Your satisfaction with our services makes us very thrilled. Your review is greatly appreciated, and we hope to be of assistance again soon.Best Regards

10/10 Excellent

NIZAR

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and excellent accommodation by Sawsen and her team.
Stayed 1 night in Jun 2023
Response from Sawsen Guest Relation on 3 Jul 2023
Dear Mr Nizar We appreciate the great review and the 5 out of 5 rating ! its definitely our pride that we was a part of your successful experience in Le Corail Suites .All the team is looking forward to serve you again.Cordially

8/10 Good

ABDALLAH

Liked: Cleanliness, staff & service, property conditions & facilities
All good as usual!
Stayed 2 nights in May 2023
Response from Sawsen Guest Relation on 18 May 2023
Dear Mr Abdallah Thank you so much for taking the time to leave us a feedback. Our one and only goal is to make our valuable customers happy and satisfied. If there is anything we can do to improve our self please do not hesitate to write us.We hope to see you soon Cordially

4/10 Poor

Jean Christophe, North Miami Beach

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

abdalrahim, ALEXANDRIA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent
Stayed 1 night in May 2023
Response from Sawsen Guest relation on 8 May 2023
Dear Mr Abdalrahim We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. All the Corail Suites Hotel team feel the pride to hit the mark with you and that's a proof of our professionalism and hard working to provide the best services to our valuable guestsWe are looking forward to see you again Cordially

10/10 Excellent

ABDALLAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Corail is keeping impressing me!
Stayed 2 nights in Apr 2023
Response from Sawsen Guest relation on 8 May 2023
Dear Mr Abdallah Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share your feedback about us. We’re here for you anytime.Thanks for choosing Le Corail Suites Hotel Best Regards

8/10 Good

Jean Christophe, North Miami Beach

Stayed 1 night in Apr 2023
Response from Sawsen Guest relation on 18 May 2023
Cher Mr Christophe On vous remercie pour la note de 4/5 et nous sommes sincèrement heureux d’apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés.Nous espérons vous revoir trés bientot et de vous servir plus agréablement.Cordialement

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Est place in Tunis to stay, code to everything and anything
Stayed 3 nights in Feb 2023
Response from Sawsen Guest relation on 26 Feb 2023
Good Morning Mr VitoGreetings from Le Corail Suites HotelThanks so much for sharing your experience with us and to give a 5 stars, your review have a big value to our property and our staff as well, it give us more motivation to provide a better service to our guests. we really appreciate your positive rate and we hope to see you soon.Best regards

10/10 Excellent

Muhned M Mohamed

Stayed 1 night in Feb 2023
Response from Sawsen guest relation on 22 Feb 2023
Good morning Mr MohamedThank you for giving us a note of 10/10 we really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again.Thanks for choosing Le Corail Suites HotelCordially

8/10 Good

Abdalah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Sawsen guest relation on 22 Feb 2023
Good Morning Mr Abdallahwe want to thank you for your time that u did spend it to share your experience with us. and we hope to to see you soon again and make your stay more comfortable and enjoyable, your note bringing us more attention to improve our self and provide to our customers a better service.Cordially

10/10 Excellent

Ayman

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, staff were friendly and helpful. Room was perfect.
Stayed 3 nights in Jan 2023
Response from Sawsen guest relation officer on 22 Jan 2023
Good morning Mr Aymanthank you for taking the time to review your stay at Corail suites hotel, we are glad that you enjoyed your stay and found the staff helpful.we take pride that the hotels rooms and suites are comfortable and worthy.to our establishment.thank you again for sharing your feedback with us , and we hope to see you soon.cordially

10/10 Excellent

Rabea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from Sawsen guest relation officer on 21 Jan 2023
Good morning Mme Rabea we would like to thank you for the very good note that you have giving to us. this is a great source of motivation for us .be sure that we will continue to welcome you in the same warm way on your next trip.cordially

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Opinion
Old construction building. It’s not worth considering 4 star expensive hotel. Maximum amount 60-80usd is enough for such property.
Stayed 1 night in Dec 2022
Response from Oumayma Zairi on 27 Dec 2022
Dear our valued guest , Thank you for taking the time to review us.,we are sorry to read that you are unhappy with your last stat with us ,and we well noted your displeasure to improve our services . We Look forward seeing you around to offer you a confortable room as u like . Best Regards. Le Corail Suites Hotel Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Aissaoui Nahed on 27 Dec 2022
Nos Cher Client ,Nous vous remercions sincèrement d’avoir pris le temps de partager vos impressions sur ce site et pour vos commentaires élogieux, suite à votre séjour dans notre hôtel " Le Corail Suites"ceci est toujours une grande source de motivation pour tous. Nous sommes ravis de lire que nos qualités distinctives ont contribué au succès de votre séjourcordialement

10/10 Excellent

Vito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with plenty of restaurants in the area
Stayed 1 night in Nov 2022
Response from Aissaoui Nahed on 27 Dec 2022
Nos cher Client ,Nous vous remercions sincèrement d’avoir pris le temps de partager vos impressions sur ce site et pour vos commentaires élogieux, suite à votre séjour dans notre hôtel " Le corail Suites" : ceci est toujours une grande source de motivation pour tous. Nous sommes ravis de lire que nos qualités distinctives ont contribué au succès de votre séjourcordialement