Front of property

Reviews of La Quinta Inn & Suites by Wyndham Tulsa Airpt / Expo Square

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1010 reviews" "
Rating 8 - Good. 273 out of 1010 reviews" "
Rating 6 - Okay. 157 out of 1010 reviews" "
Rating 4 - Poor. 149 out of 1010 reviews" "
Rating 2 - Terrible. 123 out of 1010 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jeane

Liked: Staff & service, property conditions & facilities
Y
Stayed 1 night in May 2024

2/10 Terrible

Mayra De La

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left 10min after checking in. The bedsheets and pillow covers were stained. The bedroom itself was dirty the area It's extremely unsafe as you see homeless people walking around it and besides that front desk guy was extremely careless of us complaining about the situation.
Stayed 1 night in May 2024
Response from Kaylee on 26 May 2024
Mayra,Im so sorry this was your experience with us. I will address these issues immediately to prevent any future occurances.Sincerely,Kaylee Cross

10/10 Excellent

Shamisha

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2024
Response from Kaylee on 26 May 2024
Shamisha,Thank you for the positive rating. We hope to have you again soon in the near future!Thanks again,Kaylee Cross

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this property was great for what we needed it for. We were only there for 6 hours.
Stayed 1 night in May 2024
Response from Kaylee on 26 May 2024
Jamie,We are so glad you got what you needed during your stay with us. We hope you'll come stay with us again soon.Thanks,Kaylee

2/10 Terrible

Tamarrieo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping kept coming into my room without notice. The fire alarm kept going off, and the linen was not changed stayed there for a week housekeeping made bed with the same linen with the same big dirty spots on the linening. Charged my card 4 times for the secured deposit and added room service on my bill from another person's room. Had another person's name under my room. Have not refunded the deposit yet.
Stayed 4 nights in May 2024
Response from Kaylee on 26 May 2024
Tamarrieo,Im sorry for the negative experience you had during your stay. I will look into this for you. Sincerely,Kaylee Cross

10/10 Excellent

Matthew

Liked: Property conditions & facilities
It is clean
Stayed 1 night in May 2024
Response from Kaylee on 26 May 2024
Matthew,Thank you for taking the time to leave us a positive review. We hope you'll come stay with us again soon in the future.Sincerely,Kaylee Cross

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous and helpful staff
Stayed 1 night in May 2024
Response from Kaylee on 26 May 2024
Cynthia,Thanks for the great review!Kaylee Cross

8/10 Good

Clarissa, Bellevue

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay. Hotel staff friendly room was clean. Bed was a little rough cause mattress was not super comfortable.
Response from Kaylee on 26 May 2024
Clarissa,Thank you for leaving us a review. Im sorry you didn't feel like the mattress was very comfortable though. We hope you'll give us another try again in the future.Thanks,Kaylee

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few people loitering around parking area
Stayed 1 night in May 2024
Response from Kaylee on 21 May 2024
Donald,Thank you for leaving us the positive rating! Unfortunately there are people in the area that are bothersome, but we do ask them to leave the property if we see them. Please feel free to let us know if you ever see anyone in the parking lot or on the property and we will have them leave immediately.Thanks again,Kaylee

4/10 Poor

Claire

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hallway was smelly, pillows were too small & lumpy. Area around the property was sketchy
Stayed 1 night in May 2024
Response from Kaylee Cross on 20 May 2024
Claire,The area we are located in is not the greatest, but we do everything in our power to keep anyone from loitering on the property or bothering our guests. As for the other issues, we will address this immediately.

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Kaylee on 21 May 2024
Emma,Thank you for taking the time to leave us a rating. Is there anything specific we could improve so that you have an overall more pleasant experience during your stay?We hope you'll come back again and allow us the opportunity to improve your experience.Sincerely,Kaylee Cross

10/10 Excellent

James

Liked: Property conditions & facilities
Ok
Stayed 1 night in May 2024
Response from Kaylee on 20 May 2024
James,Thank you for taking the time to leave us a great rating! We appreciate you staying with us and hope to see you again in the near future!Kaylee Cross

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kaylee on 16 May 2024
Melissa,Thank you for the positive rating. We are glad you enjoyed your stay and hope we'll see you again soon!Thanks,Kaylee Cross

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The area around the hotel is not so good. The staff was all really nice. For the neighborhood though it was pretty quiet at night.
Stayed 3 nights in May 2024
Response from Kaylee on 26 May 2024
Melissa,The area is not the greatest, but we do our best to keep the hotel secure and the property free of any loitering. We hope you'll stay with us again soon.Thanks,Kaylee Cross

8/10 Good

Andrew

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean room was very clean breakfast was excellent and the staff was very helpful and polite
Stayed 2 nights in May 2024
Response from Kaylee on 14 May 2024
Andrew,Thank you for the great review! We hope you'll come stay with us again soon!Kaylee Cross

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. The ac could be a little better but everything else was great.
Stayed 2 nights in May 2024
Response from Kaylee on 12 May 2024
George,Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay, and hope to have you back again soon!Thanks, Kaylee

8/10 Good

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel convenient to the expo center. Clean and quiet.
Stayed 2 nights in Apr 2024
Response from Kaylee on 11 May 2024
Elizabeth,Thank you so much for leaving your feedback. We hope you'll stay with us again in the near future.Thanks again,Kaylee CrossManager

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in May 2024
Response from Kaylee on 11 May 2024
Jorge,Thank you so much for the amazing rating! We loved having you, and can't wait to see you again next time.Sincerely,Kaylee CrossManager

10/10 Excellent

Judy, Lansing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Rooms were clean. Staff was nice close to airport!
Stayed 1 night in Apr 2024
Response from Kaylee on 2 May 2024
Judy,Thank you so much for the positive feedback. We appreciate you and hope you'll come stay with us again in the near future!Kaylee Cross

2/10 Terrible

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give it 4.5 Stars
Stayed 1 night in Apr 2024
Response from Kaylee on 26 Apr 2024
John,We would love to get a 4.5 star rating from you. Although, you may have accidentally entered the wrong rating here. It is showing up as 1 out of 5 stars. We hope that this was a mistake; we always strive to ensure our guests have the best experience we can offer here at La Quinta Inn & Suites.Sincerely,Kaylee Cross

8/10 Good

Van

Travelled with family
Clean.
Stayed 1 night in Apr 2024
Response from Kaylee on 26 Apr 2024
Van,Thank you for taking the time to leave us a positive review. We appreciate your business and can't wait to see you again next time.Thank you,Kaylee

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Check in was quick and efficient with nice staff.
Stayed 1 night in Apr 2024
Response from Kaylee on 23 Apr 2024
Lori,Thank you for the positive feedback. We hope to see you again soon!Thanks again, Kaylee Cross

10/10 Excellent

Chelsie

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and inexpensive!
Stayed 1 night in Apr 2024
Response from Kaylee on 22 Apr 2024
Chelsie,Thanks for the great review! We hope to see you again in the future.Kaylee Cross

2/10 Terrible

Kristi

Stayed 1 night in Apr 2024
Response from Kaylee on 11 May 2024
Kristi,What specifically made your experience so unpleasant? I would love to be able to address any issues you had, so it isn't a problem for anyone else. I apologize sincerely that you felt your stay was a bad one. Please give us another opportunity to show you the standards La Quinta strives to continuously improve upon.Sincerely,Kaylee Cross

2/10 Terrible

Stefany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked it for an early flight we had the next morning. As soon as we pulled onto the property, I didn’t feel safe going in. I instantly left and found a different place. There were people walking around everywhere and sitting in the parking lot staring at you. Since it was after 4 PM, I didn’t get my money back.
Stayed 1 night in Apr 2024
Response from Kaylee on 19 Apr 2024
Stefany,We're sorry you didn't feel safe at our hotel. The location is not the best, but we do keep watch of the parking lot on our cameras 24/7, and only allow access in directly through the front door. We do our best to keep our property as safe as possible for our guests.Kaylee Cross

10/10 Excellent

Frederick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great but the neighborhood left a lot to be desired. Homeless/drug using type people around day and night.
Stayed 3 nights in Apr 2024
Response from Kaylee on 12 Apr 2024
Frederick,Thank you for leaving us a positive rating. Unfortunately we can't control the properties/ neighborhood- although we do try to always keep people not staying with us off of the property.Thanks again and we hope to see you soon,Kaylee Cross

10/10 Excellent

Chaleta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very nice and she was training this guy he was pretty great to they seem to enjoy their job. It was a very good stay.
Stayed 1 night in Apr 2024
Response from Kaylee on 12 Apr 2024
Chaleta,Thank you so much for the great rating. I will share it with my staff. We hope to see you again very soon in the future.Sincerely,Kaylee Cross

8/10 Good

DONALD, Wichita

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was exceptional.
Stayed 1 night in Apr 2024
Response from Kaylee on 12 Apr 2024
Donald,Thank you for taking the time to leave us a positive rating. We appreciate you and hope to see you again in the near future!Sincerely,Kaylee CrossManager

8/10 Good

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly redecorated and nice choices.
Stayed 1 night in Mar 2024
Response from Kaylee on 7 Apr 2024
Glenda, Thank you for the positive review. I hope next time we can give you an even better experience during your stay.Thanks again,Kaylee Cross

2/10 Terrible

Antony, New Britain

Stayed 1 night in Apr 2024
Response from Kaylee on 26 Apr 2024
Antony,I am so sorry you weren't satisfied during your stay with us recently. Is there anything specific that happened or anything that we could do to make the overall experience a better one for you?Sincerely,Kaylee Cross

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Tulsa airport area does not give the best vibes safety wise, but this hotel felt less seedy than the several motels nearby. The room was well-appointed but the shower was an issue. My shower head leaked badly, so after my first night I reported the issue. I retuned to the hotel about 23 hours later and the issue was not resolved and there was no note or message that anyone had even tried to repair the shower. This hotel is just a few caring people away from being a pretty good hotel. The free breakfast was a generic continental breakfast and nothing at all to be excited about.
Stayed 2 nights in Mar 2024
Response from Kaylee on 7 Apr 2024
Steve,I am so sorry for the experience you had with our staff not resolving the issue with the shower. I will address this, and ensure this doesn't happen again in the future with other guests. Thank you for taking the time to leave a review. Also do you have any suggestions you would like to see us add to our breakfast bar?We hope to see you again in the future,Sincerely Kaylee Cross

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perla was pleasant at the front desk. She was very professional. I had a room on the first floor. The heating system was loud. I did not mention it to the staff. It stopped intermittently. I liked that the hotel was within a few miles from the airport and I did not hear any planes. I slept well. The bed was comfortable. The breakfast was nice and filling with several options - carbs, fruit, eggs, hot options, yogurt. Vegetarian options was a plus. I would stay there again.
Stayed 2 nights in Mar 2024
Response from Kaylee on 4 Apr 2024
Beverly,Thank you for taking the time to leave us such a great review. I will have maintenance check the air conditioner unit in that room. We hope to see you again soon!Thank you,Kaylee Cross

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
It was better than expected
Stayed 1 night in Mar 2024
Response from Kaylee on 1 Apr 2024
Chris,We are so pleased that you enjoyed your stay with us. We hope to see you again in the future.Thanks again,Kaylee Cross

6/10 Okay

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was fine, nothing spectacular. Area around the hotel was a dump / sketchy.
Stayed 2 nights in Mar 2024
Response from Kaylee on 27 Mar 2024
Shaun,We are sorry you didnt have a more pleasant experience during your stay with us. Unfortunately, we can't control the properties adjacent to ours, but always strive to make our guests our number one priority while they're here on our property. Kaylee Cross

4/10 Poor

Andrea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The AC in the room was not working the hot water wasn’t working it kept going on and off , the breakfast food was still frozen in the middle and the beds were very itchy and dirty. There was also a loud fight that broke out around 3/4am right outside our window and the homeless slept outside and came inside to bother us and ask us for change. Not worth the price.
Stayed 2 nights in Mar 2024
Response from Kaylee on 17 Mar 2024
Andrea,We are so sorry you did not have a pleasant experience during your stay with us. I will address the concerns you mentioned and ensure that nothing like that happens again in the future.Sincerely,Kaylee Cross

10/10 Excellent

Leticia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Mar 2024
Response from Kaylee on 17 Mar 2024
Leticia,We are so pleased you had a good experience during your stay with us. We can't wait to see you next time!Thank you,Kaylee Cross

10/10 Excellent

Destiny

Stayed 2 nights in Mar 2024
Response from Kaylee on 1 Apr 2024
Destiny,Thank you so much for leaving us such a great rating! We appreciate it, and hope to see you again in the future.Kaylee Cross

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volleyball tournament
Friendly staff offering to help with anything!
Stayed 2 nights in Feb 2024
Response from Kaylee on 28 Feb 2024
Donald,Thank you for the amazing review! We can't wait to see you next time! Thank you,Kaylee CrossManager

10/10 Excellent

Michael

Stayed 3 nights in Feb 2024
Response from Kaylee on 27 Mar 2024
Michael,Thank you for the excellent rating! We hope to see you again in the future!Kaylee Cross

10/10 Excellent

Jazimine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice staff
Stayed 1 night in Feb 2024
Response from Kaylee on 23 Feb 2024
Jazimine,Thank you for your great rating and review. We really appreciate it and hope to see you again soon!Thank you,Kaylee Cross

6/10 Okay

Amealia

Stayed 2 nights in Feb 2024
Response from Kaylee on 27 Mar 2024
Amealia, We hope to have to the chance to earn a 5 star rating for your experience in the future, and apologize for anything that may have caused your stay to not be as great as it could have been.Sincerely,Kaylee Cross

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When I arrived at the property I was greeted with a smile and great hospitality. Destiny, Helped us throughout our stay going above and beyond her duties. She turned our stay into a five star experience.The other staff members were good. There was only one gentleman on Saturday that wasn't inviting. My room was clean and the custodial staff was friendly as well. I would book this hotel the next time I visit Tulsa.
Stayed 2 nights in Feb 2024
Response from Kaylee on 14 Feb 2024
Thank you so much Michelle for the amazing review! I will definitely be sharing this with my staff. We appreciate you staying with us and can't wait to see you again next time!Thank you,Kaylee CrossAssistant General Manager

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have a sink outside the bathroom so others can get ready while someone is showering or using the toilet.
Stayed 1 night in Feb 2024
Response from Kaylee on 13 Feb 2024
Eric,Thank you for taking the time to share your feedback with us. We hope you will come stay with us again in the near future. We appreciate your business.Thanks again,Kaylee CrossAssistant General Manager

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Well bed was very uncomfortable No blankets or sheets for pull out No pillows for pullout Next door had there tv full blast all night called office nothing was done Breakfast was very bad No syrup in macine No yougurt in yugurt machine Apple juice tasted sour Gravy was like water When you tell lady in breakfast She would go back kitchen never come out I waited 45 minutes Went to eat cereal no milk
Stayed 1 night in Feb 2024
Response from Kaylee on 13 Feb 2024
MariaThank you for taking the time to share your feedback with us. I am so sorry that your experience wasnt up to the La Quinta standards we always strive to meet. I will address each of your concerns and share them with my staff to hopefully avoid these things from occuring again. I hope you will give us another opportunity in the future to offer you a more pleasant stay.Thank you,Kaylee CrossAssistant General Manager

10/10 Excellent

Luke

Stayed 2 nights in Feb 2024
Response from Kaylee on 13 Feb 2024
Thank you for the perfect rating you left us Luke! We appreciate you staying with us here at La Quinta, and strive for every guest to leave having had a great stay with us. We hope to see you again soon!Thanks again.Kaylee CrossAssistant General Manager

2/10 Terrible

Jodie

Stayed 1 night in Feb 2024
Response from Kaylee on 27 Mar 2024
Jodie,Im sorry you didnt hasve a pleasant experience during your stay with us and hope youll give us a chance to win you over in the future.Sincerely,Kaylee Cross

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kaylee on 13 Feb 2024
Sara,Thank you for the perfect rating! We hope to see you again soon,Kaylee CrossAssistant General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Jan 2024
Response from Kaylee on 13 Feb 2024
David,Thank you for taking the time to leave us such a positive rating! We appreciate you staying here with us and can't wait to see you again during your next visit.Sincerely,Kaylee CrossAssistant General Manager

2/10 Terrible

ANTONIO

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible bedding, poor facilities maintenance,
Stayed 6 nights in Jan 2024
Response from Kaylee on 13 Feb 2024
Antonio We are so sorry your stay with us wasn't up to the standards that we strive to maintain here at La Quinta. We have replaced our bedding since your visit and I hope that you will visit us again so we can have the opportunity to show you the improvements we have made.Sincerely,Kaylee CrossAssistant General Manager

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Jan 2024
Response from Kaylee on 6 Feb 2024
Michael, Thank you for taking the time to let us know how much you enjoyed your stay with us here at La Quinta Inn & Suites. We can't wait to see you again during your next stay with us!Thanks again,Kaylee CrossAssistant General ManagerLa Quinta Inn & Suites918-949-360023 N 67th E Ave. Tulsa, Ok 74415