Breakfast, lunch, dinner served; international cuisine
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Reviews of Amaranthe Bay

4 out of 5
Amaranthe Bay
No 101/17, Alles Garden Road, Uppuweli, Trincomalee

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 98 reviews" "
Rating 8 - Good. 21 out of 98 reviews" "
Rating 6 - Okay. 4 out of 98 reviews" "
Rating 4 - Poor. 4 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saaliya, Fulham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Trincomalee. The staff are the loveliest, kindest staff, and they made our time there feel like home. The food is a choice of traditional Sri Lankan food as well as European/US, but they even made us egg hoppers on request.... Its that we're not on the menu. So I cannot praise them highly enough. We will return here.
Stayed 5 nights in Mar 2024
Response from Front Office Manager on 13 Apr 2024
Thank you so much for your glowing review Saaliya Seneviratne! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel in Trincomalee.It's truly heartwarming to know that our staff went above and beyond to make your time with us feel like home. Providing exceptional service and creating a welcoming atmosphere is always our top priority, and we're delighted that our team's efforts made such a positive impression on you.We're glad you enjoyed the diverse culinary offerings at our hotel. Our chefs take great pride in preparing both traditional Sri Lankan dishes and international favorites with care and attention to detail. We're thrilled that you appreciated the personalized touch of the egg hoppers, even though they weren't on the menu. Fulfilling our guests' requests is always a pleasure for us!We can't wait to welcome you back for another memorable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more special.

10/10 Excellent

Wignarajasingham

Liked: Cleanliness, staff & service, property conditions & facilities
Everthing are good
Stayed 3 nights in Jan 2024
Response from Front Office Manager on 13 Apr 2024
Thank you so much for taking the time to leave us such a positive review Wignarajasingham Nalliah! We're thrilled to hear that you had a great experience with us.Your kind words mean a lot to us and serve as motivation for our team to continue delivering exceptional service.We look forward to welcoming you back soon!

10/10 Excellent

Sumayya

Liked: Cleanliness, staff & service, property conditions & facilities
We got a friendly greeting when we arrived and drinks brought to us on Reception. All staff are very friendly. The room was beautiful and very spacious. We had a junior suite and it was the best room I’ve ever stayed in. We were able to add room service and meals to our bill to pay by card when we checked out. There are ATM’s nearby if you want to get some cash. We gave tips at the end of our stay. It was helpful that the documentation from the hotel states that charges include a service charge so you aren’t expected to tip as you go along every day. There was a decent choice of room service meals, drinks and desserts available and these seemed to be available any time. They were reasonably priced - like UK prices but more than normal Sri Lanka prices. We just paid for room only as we thought we would be out and about a lot. We tried breakfast once at the hotel and it was alright. We had dinner once which again was alright. Room service meals were good. My daughter loved the milkshake and brownies. I would recommend getting a local SIM card from a small shop near the hotel. I got a ‘Hutch’ SIM card. I was surprised that the shop staff need to take a photo of your passport when you buy one. We could then access Google Maps and find attractions, etc nearby. The hotel was great with friendly staff and beautiful surroundings. You can walk to the beach in 5 mins. There are lots of stray dogs around but all seem friendly. The pool is nice at the hotel too. We loved it all!
Stayed 7 nights in Jul 2023
Response from Front Office Manager on 13 Apr 2024
Thank you so much for taking the time to share your experience with us Sumayya Hanson!We are delighted to hear that you enjoyed your stay at our hotel and that our team was able to provide you with a warm and friendly welcome.It's fantastic to hear that you found your junior suite to be the best room you've ever stayed in! We take great pride in providing spacious and beautiful accommodations for our guests.We're glad to hear that you found our room service convenient and reasonably priced, and that you appreciated the clarity in our documentation regarding service charges. We always aim to make the billing process as seamless as possible for our guests.We're also pleased that you enjoyed the variety of dining options available, and that your daughter particularly loved the milkshake and brownies! It's wonderful to hear that our team was able to make your dining experience enjoyable.Thank you for the tip about getting a local SIM card—we're glad that you found it helpful for exploring the area. And we're thrilled to hear that you loved our friendly staff, beautiful surroundings, and convenient location near the beach.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

4/10 Poor

Andrea Christine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is in desperate need of renovation. Many things in room broken or not working, e.g. kettle leaking, plugs not working, door handle of bathroom door almost falling off. Housekeeping standards well below expectation, amenities not replenished, e.g. shower gel, tissues, toilet paper. No visible management around the hotel.
Stayed 7 nights in Jun 2023

4/10 Poor

Daniel

Travelled with partner
Stayed 6 nights in May 2023

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT ROOM CLOSE TO NICE POOL
Stayed 2 nights in Mar 2023
Response from Reservations-Amaranthe bay on 31 Mar 2023
Dear Ms.Bianca,Thank you for your valuable review.

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were kind and attentive throughout our short stay. The room was clean and well appointed, and the view over the river was pleasant and a little different compared to more traditional sea views. I would happily recommend this hotel to anyone wanting to stay in an above average hotel in Trincomalee. The only downside, as with many hotels in the area, is the direct surroundings are not so pleasant. Access to the hotel is made down a pot-holed dirt track. A tuk tuk or bicycle is necessary to make any excursions (but the hotel provide bikes for free, or more modern ones for a small charge)
Stayed 1 night in Dec 2021

10/10 Excellent

Denis, Cairns, Queensland, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, great situation, great view, great food
Stayed 3 nights in Feb 2020
Response from Anne on 4 Mar 2020
Dear Denis, It was great having you with us. We are delighted to hear that you had an amazing time at our resort. Our wish is to be your host sooner than later. Thanks & Regards

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very attentive to detail. Not thing could be faulted, the food was amazing.
Stayed 2 nights in Feb 2020
Response from Anne on 25 Feb 2020
Dear Sean, Our heartfelt thanks to you on behalf of the management for this awesome review. Hoping to see you again. Thank you.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest of staff and serivce. Very relaxing spot.
Just the nicest and happiest of staff. We felt very welcomed. The room was comfy, a quiet spot on the river. Bed sheets and pillows were so soft. Had the place to ourselves due to low season, but i woule recommend anyone to come here at this time also. Weather and sun still great in the daytime. Would recommend the place to anyone and we are looking forward to returning one day.
Stayed 1 night in Nov 2019
Response from Anne on 22 Nov 2019
Dear Daniel, It was our pleasure to host you in our resort. We are delighted to read this wonderful review. We appreciate your feedback on our hotel, facilities, and staff. Looking forward to seeing you again at Amaranthe Bay Resort & Spa. Thank you

8/10 Good

Kiritharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and large room. Food and beverage very expensive.
Stayed 1 night in Sep 2019
Response from Anne on 3 Oct 2019
Dear Kiritharan, Thank you very much for your review. Looking forward to see you again at Amaranthe Bay Resort & Spa. Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room was very poorly maintained and the walls were dirty. This made for a very unpleasant stay. Given the price point you should expect better quality rooms. I would not recommend this property to anyone.
Stayed 4 nights in Jul 2019
Response from Anne on 15 Jul 2019
Dear Guest, We hope this notes finds well. We have sent your feedback to the personnel concerned. We apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Thanks & Regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Anne on 16 Jun 2019
Dear Guest, Thank you very much for your rating. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place to stay! I stayed here for four nights as a solo traveller and really enjoyed it. The hotel is stunning! The pool was perfect to lounge and relax by, complete with a bar with attentive servers. The rooms were beautiful, clean and spacious. I highly recommend getting one with the Jacuzzi tub overlooking the lagoon. The. Location was also great, the beach a mere 5 minute walk with several restaurants close by. I ate most meals at the hotel, and they were all wonderful, especially the local dishes. The best part of the hotel was the staff. They went above and beyond with friendliness and making sure your every need was met. I highly recommend staying here if you are visiting Trincomalee, I am already looking forward to staying here again!
Stayed 4 nights in Jun 2019
Response from Anne on 8 Jun 2019
Dear Guest, It was great having you with us. We are delighted to hear that you had an amazing time in our resort. Our wish is to be your host sooner than later. Thanks & Regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Expedia cheats on you . They quote one price but when you ohisycalky go the hotel charged a different price. When you call exodus they are helpless . Please don’t get caught!!!
Stayed 2 nights in Jun 2019
Response from Anne on 6 Jun 2019
Dear Guest, Please contact Expedia customer services to clarify your issues. On submission of the Expedia voucher we collected payments. We have informed the account manager in regard to your complain. Please submit the voucher supporting your booking for verification. Regret for the confusion. Thanks & Regards,

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this a little expensive but overall it was a very good stay.
Stayed 3 nights in Mar 2019
Response from Anne on 2 Jun 2019
Dear Guest, Thank you for taking the time to review your stay with us. We hope to welcome you back to the hotel in the near future. Cheers.

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great Rooftop
Such a lovely hotel and great Rooftop pool Shame we were on the first floor which doesn't have a full balcony but apart from that we loved the place, service and delicious food 👍
Stayed 2 nights in Apr 2019
Response from Anne on 22 Apr 2019
Dear Lucy, We appreciate your excellent comments. Due to full occupancy we were unable to give you a top floor room. We will ensure you get the best at Amaranthe Bay on your next visit. Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room - very comfortable, clean and loved having the spa!
Stayed 2 nights in Apr 2019
Response from Anne on 20 Apr 2019
Dear Wotif, Thank you very much for your nice review. We are looking forward to see you again at Amaranthe Bay. Thank you.

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort
I would stay again if in the area.
Really nice place to stay ran but really friendly people. We paid for an upgrade on arrival which was a nice thing to do although with it being out of session, and the hotel being quite some hotels would have done this automatically without charge. The cleanliness was of a good standard although the general condition is in need of some attention. On check in they offered a turn down service which didn’t happen, the rooms were cleaned quite late in the day so maybe they were short staffed. The pool was cloudy which is normally due to a filter issue or the wrong amount of chemicals. I told them and the next day it was a little better but not great, a couple of other guests mentioned this to me while around the pool. The room could do with a fresh lick of paint. Some little cherub had done some drawings on the wall and left some greasy prints. Apart from these minor things the place is great for a couple of days.
Stayed 2 nights in Mar 2019
Response from Anne on 9 Apr 2019
Dear Tom, Thank you very much for your review. I have noted the shortcomings and taken necessary action to overcome the above issues. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Anne on 10 Mar 2019
Dear Harry, Thank you very much for your rating. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

10/10 Excellent

kml, Montréal. CA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious place to stay in Uppuveli! So quiet and the staff is generous and helpful. Loved our stay.
Stayed 2 nights in Mar 2019
Response from Anne on 6 Mar 2019
Dear Kml, Thank you very much for your nice review. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

8/10 Good

Murallidaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 2 nights in Jan 2019
Response from Anne on 14 Jan 2019
Dear Murallidaran, Our heartfelt thanks to you on behalf of the management for your nice comment. Hoping to see you again. Thank you.

10/10 Excellent

Sri, Colombo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and fresh. However the only disappointment is that it’s not along the beach
Stayed 1 night in Jan 2019
Response from Anne on 12 Jan 2019
Dear Sri, Thank you very much for your comment. As you are aware we are located in-front of a quiet lagoon & We do always facilitate a shuttle service by boat to the beach front through the lagoon. Anyhow I thank you again for your valuable comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar area off putting with waiters playing really loud aweful music so we chose not to spend too much time there...breakfast good and room comfortable. Ordered dinner one night and had to return as was cold...they were apologetic said a trainee had sent it out...really nice setting ...
Stayed 2 nights in Dec 2018
Response from Anne on 5 Jan 2019
Dear Guest, As per some other guest requirements the music was played little loud. Also serving cold food makes me worried. I apologize for the above incidents. Thank you for making us aware by taking your valuable time.

8/10 Good

Verified traveller

Relaxing. Need more bar options. The pool could yse drink optiobs/help. Food is grwat along the nain riad. Staff is very nice and helpful. Rooms are great. Game room needs chalk for pool and new darts. :)
Stayed 3 nights in Nov 2018
Response from Anne on 25 Nov 2018
Dear Guest, Appreciate very much for your feedback. We noted the shortcomings mentioned there in, And also please note that our bar was under renovation. Hope to see you again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel although quite expensive
Staff were fantastic, facilities were great, and it was so easy to relax with a drink and a great view. Be warned that you will spend a lot of money if you just stay at the hotel!
Stayed 3 nights in Sep 2018
Response from Anne on 25 Sept 2018
Dear Guest, Thank you very much for stayed with us. We appreciate your feedback. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

8/10 Good

Alois

Great customer service, room was nice including smart tv ! However food could have been better.
Stayed 1 night in Aug 2018
Response from Anne on 22 Aug 2018
Dear Alois, Thank you very much for your positive comments. We will take necessary steps for future betterment. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers

10/10 Excellent

Vanniasegaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Anne on 7 Aug 2018
Dear Vanniasegaram, It was our pleasure to host you in our resort. Thank you very much for your rating. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

8/10 Good

Heather

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2018
Response from Anne on 24 Jun 2018
Dear Heather, Thank you very much for your rating, Looking forward to see you again at Amaranthe Bay Resort & Spa. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, getting a little worn around the edges though. Lovely pool, varying depths which was good for the children. Good choice of food for breakfast. Friendly efficient staff
Stayed 3 nights in Jun 2018
Response from Anne on 16 Jun 2018
Dear Sir, Thank you very much for stayed with us. We appreciate your feedback. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

6/10 Okay

Traveller, singapore

There is no beach but muddy lagoon.
I am a bit disappointed at this hotel. The hotel’s room is a bit dated. It looked better on the website than the reality. There is no such view from the lagoon but muddy field. In the night time from my room, I could hear the music playing so loud from their nightclub. Breakfast is just ok. Nothing is special. The first morning, I woke up from some construction noise above my room. Maybe they should have done it a bit later and did not disturb their guest such an early hour.
Stayed 2 nights in May 2018
Response from Anne on 11 May 2018
Dear Sir, We regret for the confusion had in our hotel. Please note that you have selected the standard room at the standard price. Our main category is the Junior suite. However we regret for the music played in the night club which has disturbed you, and also for the disturbance from the rooms above. We take your complaints seriously. Apologize once again for the negative experience.

10/10 Excellent

Amaryah, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool, beach, spa, buffet and view!
We spent a week at Amaranthe Bay and had the most relaxing time. The staff were really welcoming and accommodating and the place seemed to have more to offer than nearby resorts. It’s only a 5 minute walk to stunning calm beaches, but they provide a boat service if you prefer. The benefit of being off the resort strip is an amazing view of the lagoon from the pool, your balcony and your private spa (one of the best tubs we have been in!). The breakfast buffet is also amazing, we enjoyed fresh hoppers and both Sri Lankan and western breakfasts everyday. We also recommend the 4 course set menu for dinner, with delicious fresh fish and gigantic prawns. We ended up enjoying the resort so much we didn’t travel far afield but other people told us they saw lots of dolphins and whales on the boat trips. It really was a wonderful place to stay at a great price too.
Stayed 7 nights in Apr 2018
Response from Anne on 6 May 2018
Dear Amaryah, It was our pleasure to host you in our resort. Thank you very much for your nice review about our resort. Looking forward to see you again at Amaranthe Bay Resort & Spa. Cheers.

10/10 Excellent

AMIT NARAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Holidays at Amaranthe Bay - Trincomalee
The stay was superb . Staff is very very courteous and their hospitality is excellent . Specially Ms Priya is gem . The resort is very well suited for a relaxed holiday
Response from Anne on 18 Apr 2018
Dear Amit Narain, We appreciate and saying thank you for sharing positive comments on Expedia. Hope to see you soon at our resort.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
OK hotel in great location
Room had a number of faults - it needed refurbishment, particularly the bathroom.
Stayed 3 nights in Mar 2018
Response from Anne on 9 Apr 2018
Dear Guest, Your comments are welcome by the management of the resort most probably you would have stayed in our standard room which is the budget concept. However these rooms have been in operation for a period of 3 years and it is always maintain regular basis. We regret for not measuring up to your required standard. Thank you.

10/10 Excellent

midlifedreamers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and comfortable stay
We booked for 4 nights but liked it so much that we stayed for 3 more. Room great, jacuzzi overlooking the pool. Pool nice and clean. Good value trips to pigeon island and for whale watching. Free use of kayaks. Breakfast really nice.
Stayed 4 nights in Mar 2018
Response from Anne on 26 Mar 2018
Dear Midlifedreamers, Amaranthe Bay Resort & Spa Management & the staff, wish to thank you for your awesome review. Hoping to see you again, Thank you.

8/10 Good

Gabby, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best room you can find in Trincomalee
this is a very good hotel with nice room and food. i really like the jucuzzi in the room and it’s clean when i checked in. Also, the staffs are willing to help and friendly.
Stayed 2 nights in Feb 2018
Response from Reginold on 15 Mar 2018
Dear Gabby, How wonderful to read your review! Thank you very much. It is our pleasure to have ensured that you have an enjoyable stay with us. We hope you will visit us once more. Cheers

10/10 Excellent

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel,with water front aspect
We stayed for almost a month. Very attentive staff who went out of their way to make our stay as pleasurable as possible. We used the sailing facilities to the beach several times including the Canadian canoe. We also did some bird watching from our sunbeds - it was in an area of migrant seabirds, many of which were unusual to see.
Stayed 25 nights in Feb 2018
Response from Reginold on 28 Feb 2018
Dear John - Thanks for stayed with us almost one month. We are delighted to read this wonderful review. We appreciate your feedback on our hotel, facilities and staffs. Looking forward to see you again at Amaranthe Bay Resort & Spa Thank you

10/10 Excellent

Dilip, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful setting, staff and room
Beautiful setting along the river just a short walk to the beach. Great staff, huge rooms and fantastic pool area.
Stayed 4 nights in Feb 2018
Response from Reginold on 20 Feb 2018
Dear Dilip - Thanks for stayed with us. We appreciate your feedback on our Room, pool and location. Looking forward to see you again at Amaranthe Bay Resort & Spa Cheers

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic setting, staff and room
Stayed 1 night in Feb 2018
Response from Reginold on 20 Feb 2018
Dear Dilip - Thanks for stayed with us. We appreciate your feedback on our staff & Rooms. Looking forward to see you again at Amaranthe Bay Resort & Spa Cheers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply fantastic
An awesome hotel with great staff and facilities
Stayed 1 night in Dec 2017
Dear Sir / Madam - Thanks for staying with us. We appreciate your feedback on our hotel, looking forward to see you again at Amaranthe Bay Resort & Spa Cheers Reginold

4/10 Poor

Mano

Liked: Staff & service
Disliked: Property conditions & facilities
Not visiting this place again
What a disappointment!. Wrong information about the hotel. Bathroom is so bad. Has heavy door . No air circulation. Smell very bad. The temperature inside the bathroom is very high. After eating dinner at the hotel restaurant both my daughter and I got sick and slept all day . The only positive thing is staff is very nice. Everybody tried their best. Overall the trip to Tincomalee was a disaster. The lobby is fantastic.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2017
Hi There - Our heartfelt thanks to you on behalf of the management for this awesome review. Hoping to see you again Thank you

10/10 Excellent

Briony, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with amazing staff
Amaranthe bay is an absolutely beautiful hotel in a gorgeous yet convenient location. The staff are so helpful and can never do enough for you always on hand. The rooms were spotless as were the gardens and pool area. I would not hesitate to stay here again and would recommend this to anyone
Stayed 2 nights in Sep 2017
Response from Reginold on 4 Feb 2018
Hi Briony - Sorry for the delay on responding for this awesome review. Our heartfelt thanks to you on behalf of the management and staffs. There is no doubt that such comments will bring us to the next level. We'd like to meet you once again :) Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in trincomalee
Had a great stay at Amaranthe Bay. Staff are amazing. Only downside is limited options for food (but food is very tasty) and no direct access to the beach. However, everything else in the hotel will make you forget any downside. It's beautiful inside the hotel and the executive rooms are brilliant with a balcony and a jacuzzi. just be weary of shops that sell jewellery and clothes outside the hotel, do your research before you buy anything.
Stayed 1 night in Sep 2017
Response from Reginold on 1 Oct 2017
Hi There - Thank you for posting your comment first. We are happy to see that our staff has changed your frustration and our staff have changed it happily. And we will definitely discuss about this issue. We are waiting for you again. Thank you

4/10 Poor

Patrick, Hamburg

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth for the money
We have to pay around 1000€ for 3 nights. That was To expensive
Stayed 3 nights in Aug 2017

10/10 Excellent

Karunaharan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Trincomalee
It was a great stay at Amaranthe Bay, excellent service and extremely friendly staff!
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a badly needed rest...good place to chill
Stayed 1 night in Jun 2017

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Relaxation in Paradise
We made a last minute reservation after canceling a stay at a bad hotel in another city. We just wanted a nice, comfortable place to spend some quality time relaxing for the last two days of our family vacation. We got just want we wanted. Whether hanging out in the room (with amazing view and jacuzzi!) or on the beanbag chairs in the bar area, we were super relaxed and comfortable. My husband lazily read while my 5-year-old ran around exploring the grounds and making friends with the lovely staff. My only advice would be to forego the meals at the restaurant to eat at the wonderful local, fresh seafood and curry shacks on the road outside the hotel. We'll go back!

10/10 Excellent

Megan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful setting for a peaceful retreat
We stayed here for two nights and wished we could have stayed longer! Beautiful lagoon setting with a lovely relaxed atmosphere. Our ground floor Junior Suite was spacious, with a jacuzzi, sitting area and patio overlooking the lagoon. It was nicely decorated, clean and comfortable. Staff were all very friendly and helpful. Food was decent but not outstanding. Would stay again and definitely recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel as per advertised and its website
We were there for a weekend gateaway at the end of the April 2017. Definitely the hotel and its staffs, especially the representative manager - Ms. Anne, showed their hospitality from the time we walked in to the hotel lobby and assisted us to upgrade our hotel room. We loved the welcomed drinks, the breakfast, the dinners, the lagoon in front the hotel, the swimming pools, the bar with beanbags, spa service, our upgraded room and especially the room Jacuzzi. We were also allowed to use the next door hotel beach and offered the complimentary hotel boat to the beach. Our son made us to promise that we will repeatedly stay again in Amaranthe Bay in future. Definitely the hotel supports the idea to visit Srilanka yearly or twice a year as the distance being reasonable from our current resident country. Although our visit was so short and I used most of the time for diving trips, we will definitely just chill out and use facilities in the hotel to optimum in future. We felt this trip as an attractive and worth trip as our normal long holiday to other countries. Hopefully, we will back in near future and meet the Srilanka including Amaranthe Bay hospitality.