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Reviews of Paradise Inn & Suites

2.5 out of 5
Paradise Inn & Suites
44 Peace Ln, Towanda, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 106 reviews" "
Rating 8 - Good. 37 out of 106 reviews" "
Rating 6 - Okay. 10 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 2 out of 106 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Joseph, Oconomowoc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffee machine in room. Clock didn’t work
Stayed 1 night in Mar 2024
Response from Rob on 24 Mar 2024
Hello Joseph! We offer 24/7 coffee, tea, and hot cocoa in the breakfast bar. The clock had come unplugged from the wall. We apologize for any inconvenience this caused you.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, would definitely stay again
The bed was comfy and the room was cozy. The service was outstanding!
Stayed 1 night in Oct 2023
Response from Rob on 25 Oct 2023
We are so glad that you enjoyed your stay with us! Thank you for taking the time to post a review! We hope to see you again soon!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room and a good value marred by the morning staff accusing me of being someone the police were looking for, so basically I was stealing the “free” breakfast. Guess I did not fit their typical client with muddy shoes and leaving trash in hallway. Not the way to start a day
Stayed 1 night in Sep 2023

6/10 Okay

RONALD

Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Business traveller
Liked: Amenities
Staff was amazing. I wish I could have spent more time here, but it was just an overnight for work.
Stayed 1 night in Aug 2023

2/10 Terrible

Jason

Stayed 1 night in Aug 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise Inn & Suites... Always a pleasure!
The Paradise has become our preferred go to Hotel in Towanda, PA. It is a couple miles from our family members who live on Sheshequin road, just across the river from the Paradise Inn. The Innkeepers are wonderful folks, and the Paradise Inn is all we could want in hotel accomodations.
Stayed 1 night in Jul 2023
Response from Rob W on 3 Jul 2023
Thank you for taking the time out of your day to write those kind words and review us! We are delighted to hear that you had a great stay with us and we can't wait to see you again in the future!

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was very convenient for me to stop by for our annual golf trip with my brother. Friendly staff and nice atmosphere.
Stayed 1 night in May 2023
Response from gigi on 11 Jun 2023
We are glad that you enjoyed your stay with us, and will see you again!!

10/10 Excellent

Vilas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 1 night in May 2023
Response from gigi on 11 Jun 2023
We are glad that you enjoyed your stay with us, and will see you again!!

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Rob W on 3 Jul 2023
Thank you for taking the time to review us!

8/10 Good

Geraldine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly staff.
Response from gigi on 7 Feb 2023
We are glad that you enjoyed your stay with us, and will see you again!!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was very clean. The entire hotel had that smell of clean. The room is modern, clean, spacious, and comfortable. The shower head was great, for taking a proper shower. A great value. I would stay here again and would recomend this hotel.
Stayed 2 nights in Nov 2022
Response from gigi on 7 Feb 2023
We are glad that you enjoyed your stay with us, and will see you again!!

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from gigi on 7 Feb 2023
We are glad that you enjoyed your stay with us, and will see you again!!

8/10 Good

PHILIP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felicia was an absolute pleasure to deal with. She had breakfast going promptly. Its nice to be greeted by someone who is happy to see you
Response from Ash P on 17 Nov 2022
Thank you for your kind review, glad to hear had a good greeting from our employees, and begun making a happy wonderful day. Hope to see you again.

8/10 Good

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. Our first night we arrived late and thought the front desk would close since it’s a small town. But we were greeted by the owners. They had a good full breakfast, the gym was good. The only thing I think could be done better is the curtains didn’t close all the way and since there was a shear one in the middle car headlights could be seen. But we had a very nice stay. They even had some massage recliners in the lobby which were great.
Stayed 2 nights in Oct 2022
Response from gigi on 7 Nov 2022
We are glad that you enjoyed your stay with us, and will see you again!!

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable hotel. Nicely decorated and in good condition, exceptional for the price. And free EV charging was provided, a real rarity in this area.
Stayed 2 nights in Oct 2022
Response from Ash P on 17 Oct 2022
Thank you for staying with us, glad that the EV charging station was used, This is the only hotel to have that.We look forward to seeing more EV vehicles. Hope to see you again.

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Ash P on 17 Oct 2022
thank you very much

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service good nice hotel
Stayed 1 night in Oct 2022
Response from gigi on 9 Oct 2022
Thank you for staying with us, we hope to see you again.

8/10 Good

Autumn

Stayed 2 nights in Sep 2022

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Soda and ice machine not available on floor
Stayed 2 nights in Aug 2022
Response from Gigi on 22 Aug 2022
Sorry for the inconvenience, as we are waiting for parts for the ice machine on the third floor. We do have a marketplace and ice machine on the first floor. Hope to see you again.

10/10 Excellent

Mir Luqman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and overall enjoyed our stay at the hotel
Stayed 1 night in Aug 2022
Response from Gigi on 22 Aug 2022
We are glad that you enjoyed your stay with us, and will see you again near future.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff kept room stocked quiet environment
Stayed 2 nights in Aug 2022
Response from Gigi on 22 Aug 2022
Thank you for staying with us, we hope to see you again.

6/10 Okay

Devon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
Ash and Gigi are wonderful. They were most accommodating and so pleasant. We have family in Towanda, which is four hours from our home in Lancaster County, PA. The Paradise Inn is located in the perfect spot for us to be close at hand to our family members.
Stayed 2 nights in Jul 2022
Response from gigi on 23 Jul 2022
Thank you for your kind review with full appreciation. Happy to know the likes of your stay, hope to see you again for future trips this way.

10/10 Excellent

Bonjin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable pitstop for a long journey. It was one of our best stops in a quaint quiet town!
Stayed 1 night in Apr 2022
Response from gigi on 15 Apr 2022
Thank you for taking the time to review us! We appreciate your feedback and hope to see you again!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding is excellent,coffee is awesome, up to date, and check in desk people and check out people very nice and helpful No dislikes at this time,lol
Stayed 1 night in Oct 2021
Response from Ash P on 17 Oct 2021
Thank you for your kind review with full appreciation . Happy to know the likes of your stay, hope to see you again for future trips this way.

10/10 Excellent

Mary Ann, Dushore

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Nice place, would stay there again
Frankly, when we first arrived at the hotel we were thinking of not staying at all. The first impression is pretty poor. BUT when we went into our room it was very nice and very clean. The breakfast was just OK, but in Covid times a lot of places have nothing. We found our room to be nice and quiet.
Stayed 2 nights in Sep 2021
Response from Ash P on 17 Oct 2021
Thank you for staying with us, glad to know everything was within your expectations. Hope to see you again.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
It was everything that I expected for my business trip.
Stayed 1 night in Sep 2021
Response from Ash.P on 26 Sept 2021
We appreciate and thank you for taking time from your business to write a review. Hope to see you again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Efrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in an out of the way location
I had a very quiet and relaxing night on my drive from Pittsburgh to Albany. The hotel and my room were very clean and the receptionist (the only staff I interacted with) was friendly and professional. I remain puzzled as to why there were so many signs about not tracking mud into the rooms, as well as places to clean boots off.
Stayed 1 night in Aug 2021
Response from Ash P on 22 Aug 2021
Thank you for your kind review , we hope to see you again. This area is fracking gas, we have those signs for them workers, so the place is clean for our leisure guests.

10/10 Excellent

Kathleen D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from gigi on 4 Aug 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from gigi on 16 Jul 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice in the Endless Mountains!
Fantastic hotel in the Endless Mountain region. Very convenient location. Friendly staff made me feel at home. Clean and modern facilities. Great choice when traveling to the area. Will be a regular here.
Stayed 2 nights in Jul 2021
Response from Gigi on 16 Jul 2021
Thank you for taking the time to review us! We appreciate your feedback and hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Who cares about dated? Super clean and friendly
While the hotel was dated, the staff was extremely friendly and it was so very clean. This past year of traveling the hotel breakfasts have been awful. I was pleasantly surprised at the variety of the breakfast items offered here. Beautiful town. If you don't mind dated furnishings, STAY HERE.
Stayed 1 night in Jul 2021
Response from Gigi on 16 Jul 2021
Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean, staff was friendly and the bed was comfortable. The hotel also had great views of the mountains. Would stay again.
Stayed 1 night in Jun 2021
Response from gigi on 28 Jun 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from gigi on 23 Mar 2021
Thank you for taking the time to review us! We appreciate your feedback and hope to see you again!

8/10 Good

Bryen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed during our two week motorcycle trip. Was clean owner and staff was very friendly.
Stayed 1 night in Sep 2020
Response from GP on 10 Sept 2020
Thank you for taking the time to review us! We appreciate your feedback and hope to see you again!

8/10 Good

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Great place, clean but smelled like moth balls. Not in the room thankfully. Staff was very nice.
Stayed 4 nights in Aug 2020
Response from Front Desk on 30 Aug 2020
Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us! We apologize for the moth ball smell in the elevator, we are working on getting rid of it.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Front Desk on 17 Aug 2020
Thank you for taking the time to review us! We appreciate your feedback and hope to see you again!

8/10 Good

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Front Desk on 20 Jul 2020
Thank you for taking the time to review us. We hope to see you again!

8/10 Good

Doug, Mill hall pa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for what I was doing. No restaurant on site.
Stayed 1 night in Dec 2019
Response from Front Desk on 13 Dec 2019
Hi Doug, Thank you for taking the time to review us. We are glad you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Front Desk on 3 Dec 2019
Thank you for taking the time to review us. We are glad you enjoyed your stay with us and hope to see you again!

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Front Desk on 15 Oct 2019
Thank you for taking the time to review us. We appreciate your feedback!

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice. Excellent breakfast, great service friendly & helpful. Peaceful
Stayed 1 night in Oct 2019
Response from Front Desk on 15 Oct 2019
Thank you for taking the time to review us. We're glad you enjoyed your stay!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Front Desk on 24 Sept 2019
Thank you for taking the time to review us. We are so glad we were able to provide you with a good experience. We hope to see you again soon!

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Front Desk on 30 Aug 2019
Thank you for taking the time to review us. We appreciate your feedback! We hope to see you again!