Quadruple Room accessible uniquement par escaliers | In-room safe, individually decorated, desk, free WiFi

Reviews of Hôtel du Cygne (Tours)

3 out of 5
Hôtel du Cygne (Tours)
6 Rue Du Cygne, Tours, Indre-et-loire

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 140 reviews" "
Rating 8 - Good. 31 out of 140 reviews" "
Rating 6 - Okay. 4 out of 140 reviews" "
Rating 4 - Poor. 1 out of 140 reviews" "
Rating 2 - Terrible. 0 out of 140 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mary Ellen

Stayed 2 nights in Dec 2023

6/10 Okay

Christian

Travelled with family
Liked: Cleanliness
Very old building in the old center of Tours on a very narrow street in a congested area. Has some charm and good design ideas but also some rough edges and cut corners. Comfortable enough but could use some love when it comes to details.
Stayed 1 night in Oct 2023
Response from David on 23 Oct 2023
when you choose to stay in the historic (between 15th and 18th century) area in France, you will not find boulevards but most of narrow streets and building built during this period with some inconveniences.Why are you did not choose Hilton hotels ?

8/10 Good

ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
A wonderful location close to all amenities. Pleasant staff…. Amazing breakfasts. Bit of a faff with the car park, a five minute walk but not bad. Would recommend
Stayed 2 nights in Aug 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
What a fabulous hotel! We stayed for one night on the way back to Dieppe and absolutely loved it. Stunning decor, very comfortable beds, gorgeous room and very friendly. An amazing location for all the sights of Tours. Would love to come back for a longer stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Tehmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel in Tours
A charming hotel, well located in vieux Tours and walking distance from restaurants, the cathedral and river banks. Our triple room was comfortable, clean and spacious. The managers were very kind and welcoming, and answered all our questions and suggested things to do during our stay. The buffet breakfast was very good too.
Stayed 2 nights in Jul 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Property conditions & facilities
We loved this unique and charming hotel! We stayed in a family room which was large enough for my family of 4 (with 2 teen girls). It was easy to walk to from the main Tours train station (about 1/2 a mile). There were plenty of restaurants and shops within walking distance. The two gentlemen who run the place were friendly and super helpful (even printing out train tickets for me that I couldn’t get digitally). Just be aware that parking is about 1/3 of a mile away, so not right at the hotel. That wasn’t a problem for us, but good to be aware of. All in all, a lovely stay in Tours.

8/10 Good

alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little funky hotel!
Really cool and funky hotel! Perfect for our short stay. Clean and comfortable room with plenty of space. The location was perfect! You should park at the library nearby which was a 5 minute walk so we didn't take all of our suitcases but it was really close to shopping and restaurants.
Stayed 1 night in Jul 2023

10/10 Excellent

Chou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
interesting decor, convenient walkable location. Garages nearby.
Stayed 4 nights in Jun 2023

10/10 Excellent

Nadra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2023

10/10 Excellent

Julia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is the most charming hotel in the loveliest neighborhood. Kind and welcoming proprietors. I would love to visit again.
Stayed 1 night in May 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Radio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly welcomed and helped with our bags. Very glad as we’d booked an attic room with views across the city. Cyril and David are charming hosts and work hard to make you feel at home. The location is terrific and there must be 100 restaurants and bars within easy walking distance. Really looking forward to our next stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

Belinda

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing charm, comfort and hospitality! I’ll stay here every time. Fabulous location!
Stayed 1 night in Sep 2022

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply awesome!
Simply amazing! Our hosts were very attentive, facilities were excellent and the hotel was simply stunning. Would recommend!
Stayed 2 nights in Aug 2022

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel, wouldn’t hesitate to stay again. Excellent staff, lovely breakfast, fab location in town. The hotel is very chic, great air conditioning (we stayed during the 40 degree heatwave and our cool room was a relief). Shutters on windows for complete darkness for a lie in. We were sad to only stay one night.
Stayed 1 night in Jul 2022

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 really enjoyed our stay here and we’re impressed by the friendly staff who were very helpful. Lovely decor in the hotel and rooms. Great breakfast too!
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert, Antibes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. Unfortunately Expedia failed to honour our agreement with them. Suggest using an alternative booking platform to avoid losing your money.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Unsure why this gets great reviews.
Parking at the library nearby is convenient enough. The front desk was not very friendly- we noticed a difference in their friendliness by race. The place is very obviously renovated-- meaning that you can smell the mold but you don't see it, and the floors creak a lot.
Stayed 1 night in May 2022

8/10 Good

Colin

Stayed 2 nights in May 2022

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has lots of old world charm, while the rooms seem to be recently updated. We loved walking the narrow streets of Tours and dining near the hotel. Parking was a challenge, but the very pleasant staff directed us well.
Stayed 2 nights in May 2022

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, well located and original. The staircase is steep and narrow and there is no lift for those with mobility problems - if that doesn't apply to you, derinitely recommended!
Stayed 1 night in Apr 2022

8/10 Good

Debra

Travelled with family
Charming clean hotel with good staff. Thank you for a comfortable nights sleep.
Stayed 1 night in Mar 2022

10/10 Excellent

Chiara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
I really liked this hotel and the receptionist was very helpful and kind. I totally advise to stay here, room very nice and clean and I love their style!
Stayed 1 night in Mar 2022

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little hotel with style and ambience, quiet and brilliantly situated for old Tours. The staff were exceptionally friendly, the breakfast excellent and the bedroom super comfy. We will definitely stay again! Loved it!
Stayed 1 night in Feb 2022

10/10 Excellent

Nadja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and affordable!
I like the style of the hotel and the interior design. Personally I prefer small and cozy rooms which was why I booked myself into the attic. It was warm, great view over the roofs of Tours, right my many restaurants and bars and very close walking distance to the old city center. Bed was comfortable, rain shower and blowdryer all there. The wall to the next neighbour was this, but the couple there kept it low.
Attic room
View
Stayed 1 night in Dec 2021

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s great to stay in an old building, with high ceilings, windows that open and a charming courtyard. The breakfast was generous and modestly priced. However the Hotel du Cygne is very close to a street lined with restaurants and bars, many young people come to Tours and it’s really noisy late at night. You have to shut your window at night.
Stayed 2 nights in Oct 2021

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nicely remodeled property with quiet location in a busy lively neighborhood I typically enjoy staying in hotels with character, and I was not disappointed. Only blemish is the check I policy (3:00 pm, as everywhere else, but the door is locked and you can’t even get in or in our case out of the rain when we arrived).
Stayed 2 nights in Jun 2021
Response from David on 6 Jul 2021
there is a phone number indicated on the door, just call we come to welcome you... During this locked time I control the rooms cleaning

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities
The hotel is located in a warren of tiny streets which are mostly pedestrianised. The location is very handy for accessing the bars and restaurants district, the old town and the commercial centre of Tours. Parking is a 10 minute walk away. The rooms are basic but clean and benefit from AC which was a blessing. The hotel/room walls are very thin meaning that noise travels very easily, unfortunately our neighbours were kids using their room as an assault course. I called the night time number and the hotel staff intervened. There is no lift which means laugh Ng baggage up the spiral stairs; ok for us although some may struggle.
Stayed 2 nights in Jul 2020

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A taste of old Tours.
Lovely quirky hotel. Rooms large and comfortable, though little lacking in places to put wash bags belongings etc. No loft, but the staff carried bags etc. Splendid old building with original staircase etc in the heart of the old town. Quiet but very close to restaurants etc.
Stayed 1 night in Mar 2020
Response from David on 11 Mar 2020
Many thanks for your kind comment with many information about our property

10/10 Excellent

seema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from David on 26 Oct 2019
merci beaucoup ! au plaisir

10/10 Excellent

Adrian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Décoré avec beaucoup de cachet et beaucoup de coeur. Notre chambre était de bonne taille, avec beaucoup de place pour nous et notre chien. Beaucoup de restaurants au coin de la rue et accès au fleuve et aux sites historiques
Stayed 1 night in Feb 2024

10/10 Excellent

AUGER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whaou, un coup de coeur assuré !!! Un lieu magique, atypique, une déco chic, avec beaucoup de cachet. Que dire de l'accueil : exceptionnel, bienveillance, le sourire et d'une gentillesse. La chambre est confortable et d'une grande propreté. Le petit déjeuner est garni, copieux et varié. S'il y a un hôtel qu'il faut faire sur hyper centre Tours, et bien l'hôtel du cygne.
Stayed 2 nights in Feb 2024
Response from David on 19 Feb 2024
mille mercis ce fût également un plaisir de vous recevoir et d'échanger avec vous

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tours
Hotel confortable, calme, chambre tres bien équipée, literie au top et service impeccable
Stayed 2 nights in Nov 2023

10/10 Excellent

Nolwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement et chambre avec du charme. Literie confortable et propre.
Stayed 1 night in Nov 2023

10/10 Excellent

clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Delphine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Philippe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil, chambre mansardée toute mignonne et très bien équipée. Super bien situé pour visiter la ville. Bâtiment de 18 chambres entre chambres d’hôtes et hôtel. On y est bien !
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

patricia

Stayed 1 night in Sep 2023

10/10 Excellent

???

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very kind and took good care of me
Stayed 1 night in Sep 2023

10/10 Excellent

pierre-yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien.
Tres bon accueil, chambre spacieuse, propre et fonctionnelle. Interieur joliment décoré et hôtel très bien situé.
Stayed 1 night in Sep 2023

10/10 Excellent

Katy, Savy-Berlette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pensez a demander la taxe sejour a la remise des clés. 😉 Rappeler de ne pas faire trop de bruit le soir dans les couloirs. Votre hotel est si singulier, tres bien pensé, tellement differents. Merci poir votre accueil meme si nois ne sommes pas rester longtemps. Adresse que je vais transmettre aux amis. Katy Cuvillier
Stayed 1 night in Sep 2023

10/10 Excellent

Cyril

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil excellent, personnel très accueillant. Très joli hôtel avec une décoration atypique.
Stayed 1 night in Sep 2023