Chambre double avec Terrasse | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Celenya Hôtel

2 out of 5
Celenya Hôtel
7 bis Rue de Chabannes, Toulon, Var

Reviews

7.4

Good

Rating 10 - Excellent. 98 out of 472 reviews" "
Rating 8 - Good. 190 out of 472 reviews" "
Rating 6 - Okay. 112 out of 472 reviews" "
Rating 4 - Poor. 45 out of 472 reviews" "
Rating 2 - Terrible. 27 out of 472 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Michael, Alabastr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Sep 2023
Response from Alix Reception on 18 Oct 2023
Thank you for your nice comment

8/10 Good

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toulon Telepherique
The hotel was less than 10 minutes from the train station and at most 15 minutes to get to the harbor where a lot of restaurants are located. So very easy to from for train or food. The hotel is also close to Place Libertie where many of the buses have stops. Convenient location.
Stayed 2 nights in May 2023
Response from Reception on 15 Jul 2023
We are really pleased to read you have a pleasant stay with us and hope to welcome you again.Regards

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under rated gem
A small gem ..mostly quiet with a few guest slamming doors or crying kids ..but great view, location , and nice simple breakfast ..ask for 02 rooms they look west at corner only problem was microwave was locked up need access.no frig ....it has an elevator of which other three older hotels do not . Has a survey . ..
Stayed 8 nights in May 2023
Response from La reception on 31 May 2023
Quel beau message ! Nous sommes très touchés.Toute l'équipe vous remercie pour votre avis qui récompense le travail quotidien de tous les services.Nous espèrons vous accueillir à nouveau prochainement

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff. I booked this room, without any expectations l, based oh the proximity to the port and the train station and the moderate price. I would recommend this hotel based on the friendly, knowledgeable, kind staff. The room is small but I had everything I needed.
Stayed 1 night in Jan 2023

2/10 Terrible

Gautier

Stayed 1 night in Aug 2022

8/10 Good

Len

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from La reception on 19 Apr 2022
Merci de votre belle note de 8/10 qui nous ravie. Au plaisir de vous revoir à nouveau

8/10 Good

christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bonne hôtel situer centre ville de Toulon accès bus proche du port
Stayed 10 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Merritt

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Terrible experience overall. Awful reception staff with an anti-customer attitude that I’ve almost never seen at any hotel. I asked for late checkout a few minutes before 11, as my family was nit as yet all packed, something that, in my experience, hotels ate happy to provide where necessary and where new guests aren’t waiting in the lobby for their rooms, but was told no, I had to be out if my room in a few minutes. Unbelievable. Terribly customer antagonistic. Hotel design nice but room cramped and a tiny shower that insisted on putting water out into the floor. Wifi very slow. A very bad experience overall. This hotel should be avoided.
Stayed 1 night in Aug 2021

6/10 Okay

Gerard

Liked: Cleanliness, staff & service
pensaba peor
hotel al costado de la estación, reservado al último minuto (ubicación buena) es un 2 estrellas (baño compartido). cuando entramos a la habitación pensaba no dormir pero al final la cama resulto buena y no hubo mucho ruido por el pasillo. ok para una noche y para visitar el centro histórico de Toulon que merece la pena
Stayed 1 night in Aug 2020

6/10 Okay

Linda

Business traveller
Liked: Cleanliness
Great location and internet, very basic bathroom
The internet was excellent, other than having to log on repeatedly, but it never let me down. Not so great was the bathroom which was very basic. The shower floor was continuous (without barrier) to the bathroom floor, and the toilet seat was very cheap and drove me crazy as the seat cover kept dropping. Also, the maid service was sporadic, and some days my room was not cleaned, maybe because once I asked not to have it done. The location was excellent, and it was a good value, though.
Stayed 7 nights in Oct 2019
Response from Reception on 21 Oct 2019
Dear Linda, We are sorry for the inconvenience. Our housekeeping service might think that you never want daily cleaning. We apologies for this. Hope to see you for a future stay Regards

8/10 Good

logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wow
I love this small hotel, they gave us a nice room with balcony, it was very nice set up and very clean, the service was excellent, nice breakfast and I tell you the location is great. I will go again and I will stay there as many times I can. I will recommend this hotel to everyone specially to couples. I give this hotel the rating of 10 from 10
Stayed 1 night in Oct 2018

8/10 Good

Trevor, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to railway station
Cheap and cheerful, ok for a couple of nights stay
Stayed 1 night in Dec 2017
Response from Reception on 4 Jan 2018
Thank you very much for your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the train station
One night in order to catch train. Clean room, lovely interesting decor, very well thought out.
Stayed 1 night in Jul 2017
Response from Reception on 29 Jul 2017
Thank you for your nice comment. Reception

6/10 Okay

Verified traveller

Liked: Staff & service
Quiet street
Could not get the air con to work so the room was too hot. No hair dryer provided. Shower and bath were good Breakfast was good Staff were lovely

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 2-star Hotel
Exceeded expectations of a 2-star hotel - the room was newly decorated, clean and comfortable. The location was great and reception staff excellent. Would have no hesitation is staying again.

6/10 Okay

carolyn

Liked: Cleanliness
spot on location for the area
staff were helpful and the place was spotless.

6/10 Okay

Verified traveller

Liked: Staff & service
basic,room ok,communal areas almost non-existent
No plug in the wash basin,shower was difficult to control and had a waist-high wall which did not contain the water.

6/10 Okay

Verified traveller

Liked: Cleanliness
The first room we stayed at had a strange smell in the bathroom (like old sewage) but they quickly changed our rooms and we had a pleasant stay. They provided me with a hairdryer and bottle opener when I asked. It is near the train station and a nice square.
Response from Reception on 1 Jul 2016
We are pleased to read that you enjoyed your stay with us, and we hope you will come back in Toulon. Regards

6/10 Okay

Verified traveller

8/10 Good

Luci, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
We booked a comfort room to get a little bit more space as my husband is 6ft3. However, we didn't realise that if there was an outside balcony that meterage would be included. So we ended up with quite a small room with a nice little balcony. Great in summer but irrelevant in January! Having said that, the hotel is in a great location for restaurants, shops and the railway station. It's clean and comfortable and the staff friendly. The bathroom was more of a wet room, however, once we mastered keeping the shower head angle right as was well. We would go back but maybe only ask for this room in the summer.

6/10 Okay

Conrad, London

Liked: Cleanliness
Disliked: Room comfort
Was ok. Good budget.
Wi-Fi is TERRIBLE!!!! But close to centre everything very walkable. That's all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near to Train Station
Very pleased with the location of this hotel, close to the train station, and within walking distance of all of the town facilities and some very good restaurants. The room was very clean, but basic, no kettle or hairdryer, but this did not prove to be an issue. We could have practiced our French a bit more before leaving UK and things would have been easier for us but no major issues. The only problem that may cause issue to people with walking issues is that the lift was out of action during the hotel's cleaning times and it does have 6 floors.

8/10 Good

prab1958, Kent, SE England

Liked: Cleanliness, room comfort
If you shop at Lidl what do you get?
Pleasantly received and found the hotel itself to be well located. Do not be put off by the uninspiring entrance.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
handy spot
It was ok, but the room was very small, and the shower was too small for a big guy, but the staff moved me to a bigger room and all was well

10/10 Excellent

JimA, global

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
why stay anywhere else?
Easy walk from train station, bus routes (and port is downhill 15 min) Room is huge, wifi works, elevator is useful, staff is accommodating. No need to pay for breakfast; there is a grocery within 6 minutes walking across liberty square and past the movie theatre. A wonderful stay in Toulon.

10/10 Excellent

Ilya, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city, we went to the opera by Mozart
Will remember it for a long time. Nice city, clean room etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Chris, Scotland

Liked: Cleanliness, staff & service
Just what I needed
I needed a value hotel close to the station for an early morning get away. The Celenya, was great. The staff kind and helpful ( they even come and knock on your door for a morning call0, the breakfast good and the room neat and tidy. A little very French town centre hotel which I would be happy to go to again.

8/10 Good

qlqshsciuowdbn

Liked: Staff & service
Good value for money
This well located hiotel is a bargain. My room was adequate for me, though I suspect a travelling pair would find it rather cramped. The staff was excellent. I would gladly stay again, assuming the same quite good price.

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Lisa C, Niagara

Liked: Room comfort
Disliked: Property conditions & facilities
Location great parking close by
Beds were comfortable - washroom seriously neeeded updating shower spray was terrible.Hotel staff excellent and freindly.

8/10 Good

Elisabeth, Toulon

Liked: Cleanliness, staff & service, property conditions & facilities
Cute and simple
Nice hotel in a good location. We did have a hard time finding it as there are no signage. Employees were friendly and even let us put our bags in a locked closet after we check out to continue visiting the city.

8/10 Good

John, Northampton MA, USA

Liked: Cleanliness
Close to RR station and downtown
Good value small clean modern inexpensive rooms two blocks from RR station

6/10 Okay

JAN, United States

Disliked: Property conditions & facilities
Facilities: no elevator; Value: Economical;

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent European Hotel
We were in Toulon for a conference, so we didn't have many hotel options. The staff were friendly, but the lift was not functioning, so we had to use the winding stairs, which is difficult with large luggage. The wireless internet connection did work; however, it was an intermittent connection. The room had its own air conditioner, which ran very cold, although it gave off a very musty smell. The room and bathroom were tiny, but that's to be expected in Europe. Once the street construction by the hotel is completed, we think that the location will be much improved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel Celenya - awesome deal - got lost finding it
We got lost trying to find the place. DO NOT TRUST THE TOURIST MAP.. the hotel is listed on the local tourist map, but the map is incorrect. We had been staying at hostels, so this was an upgrade. The room was clean, the shower a bit small (also had a broken shower head), well air-conditioned, nice staff. It is a super great hostel more than a nice hotel. But it was awesome if you think of the price =)

8/10 Good

Donna, St. Petersburg, FL

Liked: Staff & service, property conditions & facilities
Pleasantly Surprised
Hotel was conveniently located; staff was friendly; breakfast buffet was very good; room was ok (outside was under renovation); shower was extremely small; bed was comfortable

4/10 Poor

Pauline, Wales, UK

Disliked: Staff & service
Toulon City Hotel
Celenya hotel was nice and clean but it was quite noisy with people coming in after a night out as the rooms back on to the stairwell and everything echoes. Also the toilet was interesting it faced a wall so you had to sit on it sideways unless you had matchsticks for legs. I think its more like a posh backpackers.

8/10 Good

Ambre, Marseille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hébergement je vous le conseille vivement
Stayed 1 night in Feb 2024

10/10 Excellent

Ambre, Marseille

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hébergement très agréable je vous le recommande vivement
Stayed 1 night in Jan 2024
Response from La réception on 6 Feb 2024
Merci de ce superbe commentaireC'est avec plaisir que nous vous recevrons prochainement.

8/10 Good

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel, bien situer et un plus ils ont en plus un dépose valise si tu veux passer la journée sans t’encombre de tes affaires.
Stayed 1 night in Jan 2024
Response from La reception on 6 Feb 2024
Bonjour,Nous sommes ravis de lire que vous avez apprécié l'hôtel et ses servicesAu plaisir

6/10 Okay

Alexandre

Stayed 1 night in Dec 2023

8/10 Good

BLANC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

TINLAND

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from La reception on 6 Feb 2024
Merci de ce retour Ravis de lire voir votre satisfaction

8/10 Good

sylviane

Travelled with partner
Stayed 2 nights in Dec 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le séjour à Toulon a été très agréable
Stayed 4 nights in Nov 2023