Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, pool loungers
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Reviews of Hotel X Toronto by Library Hotel Collection

4.5 out of 5
Hotel X Toronto by Library Hotel Collection
111 Princes' Boulevard, Toronto, ON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 773 out of 1030 reviews" "
Rating 8 - Good. 157 out of 1030 reviews" "
Rating 6 - Okay. 49 out of 1030 reviews" "
Rating 4 - Poor. 27 out of 1030 reviews" "
Rating 2 - Terrible. 24 out of 1030 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service, location and high quality hotel. Room service and restaurants were extraordinary. 10/10
Stayed 4 nights in May 2024

10/10 Excellent

Nashlea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazying!
Stayed 1 night in May 2024

2/10 Terrible

Ada

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The rooms are not blackout although I had requested a blackout blind/curtain room. The room was bright as day by 6am when the sun came out. For this reason will never stay again
Stayed 1 night in May 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel
Stayed 1 night in May 2024

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 1 night in May 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and beautiful. Staff were helpful. The rooftop restaurant was great. Location was amazing, right across from Ontario Place, the lake, CNE fairgrounds and was walking distance to Fort York, restaurants, cafes and some lovely parks.
Stayed 1 night in May 2024
Response from Hotel X Toronto on 26 May 2024
Hi Cheryl, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Taylor, Kingston

Travelled with partner
Fantastic staff and stay!
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were visiting Toronto to attend a concert at the Coca Cola Coliseum and the walk was short and pleasant! The roof top pool area was beautiful! We felt like we were on vacation in the tropics! The staff and service was amazing, so much so, we didn’t want to leave and decided to stay another night! Thanks Hotel X….we will definitely be back!!!!
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 26 May 2024
Hi Jennifer, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

6/10 Okay

Maneet

Travelled with family
Disliked: Cleanliness
Not worth the price. Had to switch rooms due to dead bugs and the tv was not working.
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 24 May 2024
Hi Maneet, We would like to express our sincerest apologies for the unfortunate experience you had during your recent stay with us. We pride ourselves on maintaining the highest standards of cleanliness and comfort for our guests. What you encountered was far below our usual standards, and for that, we are truly sorry. We value your feedback and are committed to improving our services to ensure a pleasant and comfortable experience for all our guests.Once again, we apologize for the inconvenience you experienced. We truly appreciate your understanding and hope to have the opportunity to welcome you back to Hotel X Toronto in the future, providing you with the exceptional service you deserve. Warm regards, Pranav Kental Front Desk Manager

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at Hotel X last week for a few days and it was a lovely experience. They were able to accommodate us with an early check-in, the room was spotless with a stunning view, the team members were all friendly and welcoming, the room service was great. We'd love to stay again!
Stayed 3 nights in May 2024
Response from Hotel X Toronto on 23 May 2024
Hi Morgan, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Nathalie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
we did not get an opportunity to enjoy all that the X HOTEL had to offer, next time.
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Nathalie, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

8/10 Good

Louise Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean, and the front desk workers were very kind and helpful at check-in and check-out. The beds were comfortable, the shower and bathtub were luxurious, and the view of the water from our room was lovely.
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Louise, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Suzanne, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, highly recommend
Stayed 3 nights in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Emily, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being within walking distance to the arena. It was a big expensive but well worth it to be able to walk to the venue. We were on the 17th floor and what a view. The only downside they have a bar on the 29th floor and we were looking forward to going after the show but it was already closed by midnight 😕 oh well. Great place
Stayed 1 night in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Jean, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

David, Lewiston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, exceptional staff, upgraded room.
Stayed 1 night in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi David, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Catherine, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I came from Buffalo for a concert. The hotel was in walking distance to our venue. It was very clean and beautiful. The staff was very friendly and efficient. I would not stay at any other hotel!
Stayed 1 night in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Joy, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel X is an outstanding place to stay. I will definitely be visiting again soon. Clean, friendly staff, close to many attractions, and perfect in every way!
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Linda, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really nice but a little expensive for the level. It doesn’t have any whirlpool and the restaurant with a view not opens until 5pm. On the other hand the staff is extremely good the service is excellent.
Stayed 1 night in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Omar, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi Samantha, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel X Toronto on 22 May 2024
Hi David, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfortable beds. Only downside is you have to request ice from room services. Will def be back!
Stayed 3 nights in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Katherine, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star property in a beautiful location, highly recommend. 5 star price tag as well, somehow I thought it was discounted through Expedia, but not much. Still worth it though.
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Robin, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Sylvia, Omemee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My home away from home. Love everything about this hotel especially the customer service, amenties, pool, gym and that’s is away from downtown noise yet close enough to get around easily. The house car service is an awesome touch.
Stayed 3 nights in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Sylvia, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel x was clean staff was nice and I received a little birthday gift from the staff we had a great stay
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 19 May 2024
Hi David, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Stephen

Stayed 1 night in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Stephen, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Stephanie, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel X Toronto on 21 May 2024
Hi Cecilia, Thank you so much for your feedback! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Shelley, Hamburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and get around! Rooms were very nice and staff excellent!!
Stayed 1 night in May 2024
Response from Hotel X Toronto on 19 May 2024
Hi Shelley, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from this hotel are excellent. It is a little off the beat and path so access to convention center and stadium are great. You will have to drive or take a 20 min walk to reach other eateries other than Starbucks that closed quite early.
Stayed 3 nights in May 2024
Response from Hotel X Toronto on 19 May 2024
Hi Jeff, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Joanna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel X Toronto on 19 May 2024
Hi Joanna, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to relax and sleep while visiting family in Toronto. Great pool and amenities! Very clean and great staff / service every where we went on property. *Drinks in lounges were high. Should have looked a drink menu better to see alternative options to hi priced hi balls.
Stayed 3 nights in May 2024
Response from Hotel X Toronto on 17 May 2024
Hi Dave, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Rinor

Liked: Staff & service
Everything was exceptional
Stayed 2 nights in May 2024
Response from Hotel X Toronto on 13 May 2024
Hi Rinor, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly, helpful and accommodating staff. The hotel is quiet and away from the busy life of Toronto down town. Still near and easily reachable either by street car that has stop 2 blocks away or the hotel drop off service to down town which is very nice . Is a nice place if you enjoy walking and running along the lake side. They have a beautiful pool but it was a bit chilly up there so no one was in. Hopefully I can return in the summer.
Stayed 2 nights in May 2024
Response from Florencia on 12 May 2024
Hi Roberto, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Florencia- Front Desk Manager

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Nick on 11 May 2024
Thank you Ashley for rating your stay with us a 5 out of 5! We are so happy to hear you enjoyed your stay. We look forward to welcoming you back! - Warm Regards, Nick Mazerolle Guest Service Manager

10/10 Excellent

Muhammad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I discovered the cleanest hotel I've ever stayed in, with exceptionally polite and welcoming staff. The rooftop view was superb, and the stunning lake view from the room made it an unforgettable experience. Highly recommended!
Stayed 1 night in May 2024
Response from Nick on 11 May 2024
Thank you Muhammad for your feedback following your stay with us. We are excited to know your stay was a 5 out of 5! We look forward to welcoming you back! - Warm Regards, Nick Mazerolle Guest Service Manager

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 3 nights in Apr 2024
Response from MM on 9 May 2024
Thank you Derek for your review following your stay at Hotel X Toronto. We are excited to know that you had a great stay.We can't wait to have you again with us at your soonest possible.Till that time,Kindest regards,Maurice Miramo - Guest Services Manager

6/10 Okay

Kenneth, East York

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
A truly wonderful view of the city, and a great little rooftop pool.
Stayed 1 night in May 2024
Response from Hotel X Toronto on 6 May 2024
Dear Mr. Kenneth,It was a pleasure talking to you on the phone. We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Roland, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel and very good services
Stayed 1 night in May 2024
Response from Florencia on 5 May 2024
Thank you Roland for your feedback following your stay with us. We are excited to know your stay was worth a 5 out of 5. We look forward to welcoming you once again with us at your soonest. Till that time, please accept our kindest regards, Florencia - Front Desk Manager

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Florencia on 4 May 2024
Thank you Dale for your feedback following your stay with us. We are excited to know your stay was worth a 5 out of 5. We look forward to welcoming you once again with us at your soonest. Till that time, please accept our kindest regards, Florencia - Front Desk Manager

10/10 Excellent

Rubaiya

Stayed 1 night in Apr 2024
Response from Hotel X Toronto on 23 May 2024
Hi Rubaiya, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was fantastic. Lots of amenities and well appointed toiletries. Front desk was knowledgeable, efficient and super friendly. Dining options were great. Would definitely stay again.
Response from MM on 3 May 2024
Thank you Jacqueline for your fantastic feedback. We all look forward to your next stay;Till that time, please accept our kindest regards.Maurice MiramoGuest Services Manager

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, no issues
Stayed 3 nights in Apr 2024
Response from MM on 3 May 2024
Thank you Erica for your feedback following your stay,We are happy to know that your stay was without any issues.We look forward to having you again with us at your soonest.Kindest regards,Maurice Miramo - Guest Services Manager

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024
Response from Hotel X Toronto on 21 May 2024
Hi Michelle, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel X Toronto on 1 May 2024
Hi Scott, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fabulous and I enjoyed the view as well. Staff were great! I enjoyed the restaurant on the property. I’d love to stay again.
Stayed 2 nights in Apr 2024
Response from Hotel X Toronto on 1 May 2024
Hi Alana, Thank you so much for rating us 5/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MM on 30 Apr 2024
Thank you William for your feedback following your stay,We are happy to know your stay was worth a full score.We can't wait to have you with us at your soonest,Till that time, please accept our kindest regards,Maurice Miramo - Guest Services Manager

8/10 Good

Ashley

Stayed 2 nights in Apr 2024
Response from Hotel X Toronto on 18 May 2024
Hi Ashley,Thank you so much for rating us! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Pranav Kental Front Desk Manager

8/10 Good

Tomi

Stayed 1 night in Apr 2024
Response from Hotel X Toronto on 18 May 2024
Hi Tomi, Thank you so much for rating us 4/5! We are thrilled that you enjoyed your recent stay with us, and look forward to welcoming you back to Hotel X Toronto! Warm Regards, Homa Mahallati - Assistant Front Desk Manager