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Rating 10 - Excellent. 1240 out of 2418 reviews" "
I loved everything about my stay. The room, the staff, the area its in, nice and clean and quite which I was honestly surprised by considering its downtown Toronto. I highly recommend this hotel
This property is centrally located in the Downtown area of Toronto! Great location! Walkable to many places. The communication was amazing. The cleanly of the room and the property was immaculate.
Pool is awesome, everything was great. A little annoyed there was no body wash in the bottle provided to us as I forgot mine. Other than that service was great.
I enjoyed the location of the hotel, loved the express check out. Thought that the standard rooms should be updated to meet the expectations of the Hilton name.
Older building but renewed room. No noise which is good. Nice bed. Comfortable room size. Safe area. Many restaurants. Few blocks waking distance to convention center.
very busy but staff very courteous and helpful. well placed close by food.
Peter
Stayed 4 nights in Apr 2024
2/10 Terrible
Jenny
1 May 2024
Jenny
Stayed 9 nights in Apr 2024
6/10 Okay
Toshiro
Travelled with family
29 Apr 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
USB charging outlet and power outlet were not working even if the room was renovated lately. Tbey could not repair nor did not want to change the room. This minor problem is bigger deal than you would think now days.
The staff of this hotel are great and progressional! Kristine at the front desk was so helpful and so kind. It was our first time in Toronto and she was such a delight to speak to. Also Daniel who was our bartender for the last night was absolutely wonderful. He crafted us some specials off the menu drinks after asking us a few questions regarding our preferences and the drinks were amazing.
Staying at Hilton Toronto was a great experience! The staff were friendly and knowledgeable and the remodel was beautifully done. I look forward to staying here the next time I’m in town.
No shower pressure - literally. Can hear everything from rooms and hallway and street. Beamon the 15th floor.
Satpal
Stayed 1 night in Apr 2024
Response from Duty Manager on 7 Apr 2024
Dear Valued Guest,Thank you for taking time in providing your feedback. It is always a learning opportunity to improve our quality of service. Please accept my sincere apology for the inconvenience caused to you during your stay however be rest assured that same will be taken up with the team. We hope you will give us a chance in future to showcase our hospitality.
Pool and change rooms were filthy. Room service menu was very limited and overpriced. Concierge was completely unavailable. Great location but I’ll be staying elsewhere next time.
Staff were phenomenal and the location is perfect to explore Toronto. The rooms are beginning to show wear and tear, but overall this was a great stay. I will book again.