Please accept my apologies for the misunderstanding and hopefully I will have the opportunity to speak with you personally on Tuesday when I am back to work.

Thank you for the feedback.

Thank you for the feedback.

I'm sorry we were not able to allow you to stored your luggage in the room beyond the check out time. The room being assigned for the next guest makes such request impossible and the agent explained the situation to you. Sorry we didn't meet your expectations of a very late late check out.

Thanks for the kind words.

Thanks for the kind feedback and sorry for the noise.

Thanks for the kind words.

Thank you for the feedback.

Sorry for the experience as early check ins are usually pre-arranged for our guests.To expedite our check out process, we do charged upon check in at our location.If you change your mind on coming back please contact me directly to make your reservation.

Thanks for your feedback.

Please make us your home away from home. Thanks for the kind feedback.

Thank you for your feedback.

Thank you for your feedback.

Sorry about the parking situation as we do have undergrounds parking next door.

Thank you for the kind words as we do strive to ensure we feel like home away from home in every sense of the word.

Thank you for the kind words.

Thanks for the kind words and looking forward to seeing you again with us.

Thanks for the kind feedback.

Thanks for your feedback.

Thanks for your feedback and apologies for the inconvenience which was totally out of our control. We did offered complimentary breakfast for everyone for the fire alarm. Please contact me directly if your travels takes you back to the area.Again, my sincere apologies.

Sorry about your experience and ask that you contact me directly if your travels takes you back in the area.

Sorry for the poor experience and please accept my sincere apologies.If you are interested, please contact me for a Managers Special on your next visit to the area.

Thanks for the kind words.

Thank you for the positive feedback.

You are not the only one and as much as we would love to have one along with an elevator, physically it is not possible for us.I hope everything else was great.

Thank you!

Thanks for the feedback.

Thank you for the feedback

Sorry to see that we didn't meet your expectations and hope we could have dialogue as to how we can improve ourselves for the next guest.

Thank you for your kind words.

Thank you for your kind words.

Thank you for taking the time to share your experience.

Thank you for the positive feedback.

Thanks for the kind feedback and ask that you request my card upon checking out.

Thanks for the kind words and happy we exceed your expectations.

Thanks for your feedback.

Thanks for your feedback and hopefully we can talk about your experience.

Thanks for the valid feedback.

Thanks Eleanor!

Thanks for your valid feedback and ask that you connect with me for future reservations.

Thanks Leanne and happy to know you were satisfied with our home away from home.

Thanks for your positive feedbacks.

Thanks Carole for your feedback.

Thanks Elaine and happy we met your expectations.

Thanks for the positive feedback.