Lobby

Reviews of Delta Hotels by Marriott Toronto Airport & Conference Centre

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1127 reviews" "
Rating 8 - Good. 275 out of 1127 reviews" "
Rating 6 - Okay. 108 out of 1127 reviews" "
Rating 4 - Poor. 63 out of 1127 reviews" "
Rating 2 - Terrible. 53 out of 1127 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, helpful and accommodating.
Stayed 4 nights in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time there. Very nice property
Stayed 4 nights in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest

8/10 Good

Oswald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff excellent service but bathroom ventilation didn’t work, mirrors got very foggy during showers.
Stayed 4 nights in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest. I have asked our engineering team to review the vent in the room you were staying in.

8/10 Good

GARTH

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms AC was not working very well Airport shuttle was great Food at the restaurant was only fair no choice of restaurant. Starbucks was very good
Stayed 1 night in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest. I have asked our engineering team to review the A/C in the room you were staying

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very accommodating. Excellent housekeeping staff.
Stayed 4 nights in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest

2/10 Terrible

Yang

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not friendly room are dirty and poor
Stayed 3 nights in May 2024
Response from Clinton on 24 May 2024
I am sorry to see that your stay was less that ideal. I have share your comment with the hotel's executive team for them to review.

8/10 Good

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very clean and convenient with excellent access for the airport, major highways and the Toronto Congress Centre.
Stayed 1 night in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with easy airport sccess
Stayed 1 night in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for hotel near the airport with shuttle service and it was wonderful. Staff at hotel was friendly and informative. The shuttle service ran on time, friendly driver, and very convenient.
Stayed 1 night in May 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest

10/10 Excellent

Toshio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Clinton on 13 May 2024
It was a pleasure having you as our guest and we hope to welcome you back soon.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in May 2024
Response from Clinton on 13 May 2024
It was a pleasure having you as our guest and we hope to welcome you back soon.

10/10 Excellent

Ulyana

Liked: Cleanliness, staff & service, property conditions & facilities
Parking unorganized
Stayed 1 night in May 2024
Response from Clinton on 13 May 2024
It was a pleasure having you as our guest and we hope to welcome you back soon.

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and the atmosphere in the whole hotel, super helpful staff, would choose this hotel again for sure!
Stayed 1 night in Feb 2024
Response from Clinton on 13 May 2024
It was a pleasure having you as our guest and we hope to welcome you back soon.

10/10 Excellent

Susanne, Englehart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how handy it was to get from one place to another so location was perfect
Stayed 3 nights in May 2024
Response from Clinton on 13 May 2024
It was a pleasure having you as our guest and we hope to welcome you back soon.

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay. Staff was wonderful and very helpful. The room was extremely clean
Stayed 2 nights in May 2024
Response from Clinton on 13 May 2024
It was a pleasure having you as our guest and we hope to welcome you back soon.

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. It was within walking distance to everything. The hotel itself was abit outdated, our room was small, had a musty smell and the room was warm and took awhile to cool down.
Stayed 2 nights in May 2024
Response from Clinton on 13 May 2024
It was a pleasure having you as our guest and we hope to welcome you back soon.

10/10 Excellent

Assaf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
If you have a gig at the Toronto Congress Center, there is no better place. Airport shuttle. Very practical. Very nice staff.
Stayed 2 nights in May 2024
Response from Clinton on 7 May 2024
Thank you for your comments. I will pass it along to the team. It was a pleasure having you as our guest and we would like to welcome you back to stay with us should your plans bring you back in the are

10/10 Excellent

Eston

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 1 night in May 2024
Response from Clinton on 7 May 2024
Thank you for your comments. I will pass it along to the team. It was a pleasure having you as our guest and we would like to welcome you back to stay with us should your plans bring you back in the are

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Mar 2024
Response from Clinton on 7 May 2024
Thank you for your comments. I will pass it along to the team. It was a pleasure having you as our guest and we would like to welcome you back to stay with us should your plans bring you back in the are

8/10 Good

Young Dongyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient place to go to anywhere. But there is noise since it is close airport.
Stayed 3 nights in Apr 2024
Response from Clinton on 7 May 2024
Thank you for your comments. I will pass it along to the team. It was a pleasure having you as our guest and we would like to welcome you back to stay with us should your plans bring you back in the are

10/10 Excellent

Dirk

Travelled with partner
Liked: Amenities
Convenient to the airport
Stayed 1 night in May 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

10/10 Excellent

Brandyn Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's best features are it's close proximity to the airport and it is quiet, even when the hotel is full. Some daily specials in the Lot 41 lounge would be nice.
Stayed 4 nights in Apr 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

10/10 Excellent

Sarah

Stayed 1 night in Apr 2024
Response from Clinton on 24 May 2024
Thank you for taking your time to respond. It was a pleasure having you as our guest

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Always a nice stay at the Delta. Friendly staff and the rooms are lovely
Stayed 1 night in Apr 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

8/10 Good

Rebecca, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pricing and quality
Stayed 1 night in Mar 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

4/10 Poor

Michael

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dingy is the word, stains on the bathroom floor. Staff was just there to do their job.
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, I am sad to see that your stay was less than Ideal, I have shared your comment with the relevant department for them to review and take action.

4/10 Poor

Michael

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
Dingy is the word, stains on the bathroom floor. Staff was just there to do their job.
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response. I have responded to your previous message

10/10 Excellent

Bolortungalag, Timmins

Stayed 1 night in Apr 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

8/10 Good

Jeff

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property location was convenient for us with the only complaint being the cleanliness of the room. A layer of dust was visible on the night table.
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, I am sad to see that your stay was less than Ideal, I have shared your comment with the relevant department for them to review and take action.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
So convenient
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response,

10/10 Excellent

Pete-Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

4/10 Poor

stephen

Stayed 1 night in Apr 2024
Response from Clinton on 7 May 2024
Thank you for your comments. I will pass it along to the team. It was a pleasure having you as our guest and we would like to welcome you back to stay with us should your plans bring you back in the are

6/10 Okay

Andy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
the food in the restaurant for dinner was marginal and the breakfast wasnt much better
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, I am sad to see that your stay was less than Ideal, I have shared your comment with the relevant department for them to review and take action.

10/10 Excellent

Sam

Stayed 2 nights in Mar 2024
Response from Clinton on 2 May 2024
Thank you , It was a pleasure having you as our guest and we hope you come back and visit us soon.

10/10 Excellent

Haciba Bojalil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response !

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service
Good business hotel close to Toronto International Airport (YYZ). So close that the overhead noise from planes landing early in the morning can be a distraction. Limited facilities but generous-sized rooms and a little upmarket compared to surrounding properties. Nash the day manager and Abdul the concierge were particularly helpful during our stay.
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Lance

Liked: Cleanliness, staff & service
Served its purpose. No body wash left in the shower. Not the worst.
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. There is a full-service restaurant and bar with a Starbucks on premises. Our family could not have chosen a better place to stay. The transportation to and from the airport was seamless. The park and fly option when reserving your room is highly recommended.
Stayed 1 night in Mar 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Oswald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

8/10 Good

Amita

Travelled with family
Friendly,efficient staff
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

2/10 Terrible

DORA

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, I am sad to see that your stay was less than Ideal,

10/10 Excellent

Caitlin

Travelled with family and small children
Very quick & easy - also was a very kind & personable gentleman working front desk
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious rooms, close to airport, free shuttle, nice amenities
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

10/10 Excellent

Robin

Good
Stayed 1 night in Apr 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !

8/10 Good

Julianne, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Clinton on 22 Apr 2024
Thank you for your response, we hope to welcome you back again very soon !