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Reviews of Courtyard by Marriott Toronto Northeast/Markham

3 out of 5
Courtyard by Marriott Toronto Northeast/Markham
7095 Woodbine Ave, Markham, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 14 May 2024
We appreciate your feedback. Thank you for choosing to stay with us!

2/10 Terrible

Uday

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property acs doesnt work
Stayed 2 nights in May 2024
Response from Hotel Management on 12 May 2024
Thank you for choosing to stay with us we appreciate your rating, the feedback we have has been forwarded to our leadership team, we apologize for the inconveniences you experienced during your stay.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible from highways
Stayed 1 night in May 2024
Response from Manager on Duty on 10 May 2024
We appreciate your feedback. Thank you for choosing to stay with us!

10/10 Excellent

Kairui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in May 2024
Response from Manager on Duty on 9 May 2024
We appreciate your feedback. Thank you for choosing to stay with us !

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Slow check in. Rooms clean, modern and comfortable
Stayed 2 nights in May 2024
Response from Hotel Management on 8 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

8/10 Good

Kathryn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hotel Management on 8 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

8/10 Good

Rebekah

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, well appointed room. Above average fitness facility, which is a nice bonus!
Stayed 1 night in May 2024
Response from Hotel Management on 5 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 Excellent

Marisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and kind. Allowed me early check in!!!
Stayed 1 night in May 2024
Response from Hotel Management on 4 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

8/10 Good

Dru

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Hotel Management on 5 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the bistro was great ! Service at front desk was also great !
Stayed 2 nights in May 2024
Response from Hotel Management on 4 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 Excellent

Jie Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Management on 4 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Apr 2024
Response from Manager on Duty on 2 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 Excellent

John

Travelled with family
Liked: Property conditions & facilities
If you checkin suppose to be parking if free
Stayed 2 nights in Apr 2024
Response from Manager on 29 Apr 2024
Thank you for choosing to stay with us, our parking fee is 8 per night for all of our guests.

8/10 Good

Munir

Travelled with partner
Liked: Staff & service
The hotel in general is average, budget friendly and staff were helpful and cooperative. Questionable cleanliness issue, the coffee machine water reservoir was unbelievably disgusting and dirty, my room was full of mosquitos even though we are not in summer yet. Noticeable dirt around the best, some spot of the bedsheets.
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Thank you for choosing to stay with us, we apologize that the cleaniness did not meet your expectations, I have forwarded your feedback to our housekeeping leadership team as a teachable moment.

8/10 Good

Rita

Travelled with family, Business traveller
Liked: Staff & service
Average
Stayed 2 nights in Apr 2024
Response from Manager on Duty on 29 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Rejeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! Friendly …professional staff!
Stayed 1 night in Apr 2024
Response from Hotel Management on 4 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 Excellent

Pooja Pandurang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good.
Stayed 2 nights in Apr 2024
Response from Manager on Duty on 28 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in out property.

10/10 Excellent

Manpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, had a good time
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very nice 👍
Stayed 2 nights in Apr 2024
Response from Hotel Management on 25 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

8/10 Good

Jianguo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 24 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

10/10 Excellent

NATALI

Stayed 1 night in Apr 2024
Response from Manager on Duty on 14 May 2024
We appreciate your feedback. Thank you for choosing to stay with us!

10/10 Excellent

Mei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
meet my need. Thanks!
Stayed 4 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

6/10 Okay

Chung, San Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Noise
Stayed 4 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean.
Stayed 1 night in Apr 2024
Response from Hotel Management on 21 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 4 nights in Mar 2024
Response from Hotel Management on 22 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Friendly. Very good room . Thanks 😊
Stayed 3 nights in Apr 2024
Response from Hotel Management on 22 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

10/10 Excellent

Sequoya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Soumi

Stayed 1 night in Apr 2024
Response from Manager on Duty on 5 May 2024
We appreciate your feedback and thank you for choosing to stay with us. We look forward to welcoming you back in our property.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great nice friendly service. Nice comfortable.
Stayed 2 nights in Apr 2024
Response from Manager on Duty on 13 Apr 2024
We appreciate your feedback and we thank you for choosing to stay with us. We look forward to welcoming you again in our property.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Duty on 12 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 10 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 1 night in Apr 2024
Response from Hotel Management on 9 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 9 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

2/10 Terrible

Jessica

Stayed 2 nights in Mar 2024
Response from Manager on 27 Apr 2024
Thank you for choosing to stay with us we appreciate your rating, we would like to hear your feedback so we can forward to our leadership team to improve future stays, please contact the hotel directly with any feedback you would like to provide.

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Duty on 6 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Guy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff amazing the staff from the bistro and front desk awesome Will be returning
Stayed 3 nights in Mar 2024
Response from Night Manager on 2 Apr 2024
Thank you for choosing to stay with us we appreciate your rating and positive feedback.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Duty on 6 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Thuy An

Stayed 2 nights in Mar 2024
Response from Hotel Management on 7 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Daedreen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service, the rooms are nice and clean.
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
Thank you for choosing to stay with us we appreciate your rating and positive feedback.

10/10 Excellent

Daedreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location of the Courtyard Marriott are exceptional. Myself and multiple family members stayed here and we were treated with the most amazing level of customer service. It was such a pleasure being there and words can not express our immense gratitude for the great service we received.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 1 Apr 2024
Thank you for choosing to stay with us we appreciate your rating and positive feedback. We hope to welcome you back soon!

8/10 Good

Ron, Rockaway Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, professional staff.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 1 Apr 2024
We appreciate your feedback and thank you for staying with us.

6/10 Okay

hiu ying

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 1 Apr 2024
We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was amazing. Staff was very friendly. My only complaint was room service. I left the room early morning around 9am. And came back at 330pm. My room still wasnt ready. I walked into house keeping still cleaning the washroom. As we walked in, she told us she wasn't finished and that she will be another 10mins. We said that's fine and for her to continue to do whatever she needed, we just wanted to lay down. She didn't even finish and just walked right now. I really didn't appreciate that. We didn't kick her out or anything. She just left on her own. And it definitely wasn't 10mins. As we walked in and say down she left. Less than a 1min for sure.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 31 Mar 2024
Thank you for choosing to stay with us we appreciate your rating, the feedback we have has been forwarded to our leadership team, we apologize for the inconveniences you experienced during your stay.

10/10 Excellent

Vernio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
We appreciate your feedback and thank you for staying with us.

6/10 Okay

Mindy

Liked: Staff & service
NA
Stayed 4 nights in Mar 2024
Response from Hotel Management on 30 Mar 2024
We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything i liked. Thanks
Stayed 7 nights in Mar 2024
Response from Manager on Duty on 30 Mar 2024
Appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I had a fantastic stay for the week! The ladies we came across were super sweet! The o ky thing we didn’t really like was that we were told there was a free breakfast every morning, we went down one morning at 8:30 and were told breakfast wasn’t included, but it was no big deal! I’ll definitely be booking there again whenever I’m in the area again! I really loved the aspect that everything was really handy, malls, gas stations, transportation stations Etc!
Stayed 6 nights in Mar 2024
Response from Hotel Management on 28 Mar 2024
Thank you for choosing to stay with us we appreciate your rating and positive feedback.

10/10 Excellent

Iderle

Stayed 1 night in Feb 2024
Response from Manager on Duty on 15 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.

10/10 Excellent

Agatha, chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staffs was friendly and very Knowledgeable. Definitely will return.
Stayed 4 nights in Mar 2024
Response from Manager on 22 Mar 2024
We appreciate your feedback. Thank you for choosing to stay with us.

10/10 Excellent

Catherine

Stayed 2 nights in Feb 2024
Response from Hotel Management on 10 Apr 2024
We appreciate your feedback and thank you for choosing to stay with us.