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Reviews of Hotel Rose Garden Shinjuku

3 out of 5
Hotel Rose Garden Shinjuku
8-1-3 Nishi-shinjuku, Shinjuku-ku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 976 reviews" "
Rating 8 - Good. 396 out of 976 reviews" "
Rating 6 - Okay. 98 out of 976 reviews" "
Rating 4 - Poor. 34 out of 976 reviews" "
Rating 2 - Terrible. 13 out of 976 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

BC

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is so small and dirty.
Stayed 2 nights in May 2024

8/10 Good

Branden, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and location quite loud at night due to it being in shinjuku
Stayed 2 nights in Apr 2024

10/10 Excellent

Marisabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and staff
Stayed 1 night in Apr 2024

8/10 Good

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Christel

Travelled with family
Liked: Staff & service
The hotel is close to a train station and walkable distance to the main Shinjuku area. The rooms okay.
Stayed 1 night in Mar 2024

8/10 Good

Hyowook, Santa Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good in general. Breakfast wasn’t too good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just steps away from subway station. Lots of restaurants around. 7 eleven, Family Mart and many other stores are next to the hotel. We stayed on the 8th floor and the room was clean, recently renovated and had US standard electric outlets.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 nights here and everything was wonderful! The room was clean, small but cozy, and all the staff was very friendly and professional. Will definitely stay here next time!
Stayed 2 nights in Mar 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very small as stated by other reviewers. They were, however, very clean and property is convenient for walking around Shinjuku. Breakfast offers a number of choices and plenty of fresh coffees.
Stayed 1 night in Mar 2024

10/10 Excellent

Mercedes, Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this place I highly recommend,too bad I try to make a extra 5 days was all sold out. Thank you for your service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Stayed 4 nights in Mar 2024

10/10 Excellent

Zeny

Stayed 2 nights in Mar 2024

8/10 Good

Mei

Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice hotel. Staff was great and they kept it very clean. Only part that we didn’t like was its close proximity to a police station meant you could hear sirens all day and night even up on the ninth floor.
Stayed 3 nights in Mar 2024

8/10 Good

Caroline

Great location, helpful staff. Room was small but very clean, great location an easy walk from Shinjuku station, really comfy bed and very good coffee machine.
Stayed 3 nights in Mar 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating when we requested a larger room which improved our stay greatly. The buffet breakfast was excellent and reasonably priced. Location was ideal; steps to the subway. Very comfortable place to stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to a station. Also within walking distance of the Tokyo Metropolitan Government building which had lovely views and a cute gift shop. The room was compact and clean. Appreciated the laundry facilities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are kind and good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, service was great
Stayed 3 nights in Feb 2024

8/10 Good

Jonelle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay there and the smell of the sewer was very strong in our room.
Stayed 1 night in Feb 2024

10/10 Excellent

Grato

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great location, away from the hub of Shinjuku but an ez walk away. Lots of cafes and restaurants. Good breakfast and wifi. No English channels on TV.
Stayed 2 nights in Jan 2024

8/10 Good

Randall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dated w small rooms but good value in great location
Stayed 1 night in Jan 2024

8/10 Good

Shie-An

Stayed 1 night in Jan 2024

10/10 Excellent

seow

Stayed 3 nights in Jan 2024

10/10 Excellent

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

jin

Stayed 1 night in Dec 2023

10/10 Excellent

Jonelle

Stayed 2 nights in Dec 2023

10/10 Excellent

Tak Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and convenient. Around 100m there's a train station. The room was refurbished and clean. The only thing is a bit small which is understandable in Tokyo. Breakfast was good and the staff are very friendly.
Stayed 4 nights in Dec 2023

8/10 Good

Leslie

Stayed 1 night in Dec 2023

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and basic. Very close to a subway station, so very easy to get around. I was only there over night, so didn’t explore the neighborhood. Certainly safe, but not sure there was much of interest.
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Riley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great price. Massive bathroom. What more do you need?
Stayed 5 nights in Nov 2023

10/10 Excellent

Franco

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is most convenient in terms of near the meeting place for Klook tours like going to Disney and My Fuji and Hakone. It is also near Shinjuku station and bus terminal. The staff is very accommodating and always ready to help. I only wish they have bigger rooms. Cleanliness is also very good but they have no cleaning of rooms on weekends.
Stayed 5 nights in Nov 2023

6/10 Okay

Sze Mun

Stayed 1 night in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Excellent value for money
Stayed 9 nights in Nov 2023

10/10 Excellent

Aron

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subway station and 15 minute walk to Shinjuku area. Hotel breakfast buffet was good. Lots of places nearby to eat as well. Great value for the location.

8/10 Good

clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not many extras given here but perfect for touring the shinjuku area of Tokyo. Staff was very accommodating
Stayed 2 nights in Nov 2023

8/10 Good

Noor Syafika Binte

Travelled with partner
I love the location - very close to the metro station that brings you to the heart of Tokyo. There are also family mart and 7-11 nearby, great for grabbing snacks and drinks. The hotel room always smells nice which is awesome. The only downside is the size of the room. 2 people is abit cramped especially with luggages

8/10 Good

Siu Khenh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for the ambulance noise throughout the night as the Hotel is located near a hospital.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience during our stay. The place smelled lovely, like roses. Everything was very clean and the bathroom was very modern. The room had a microwave and fridge in it and they even provided water bottles, robes, slippers, and toothbrushes. Great stay!
Stayed 3 nights in Oct 2023

8/10 Good

wai

Liked: Staff & service
Stayed 5 nights in Sep 2023

8/10 Good

Bjorn Alexander

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 7 nights in Sep 2023

10/10 Excellent

Dakota, Phoenix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our multi-day stay at the Rose Garden. The main area of Shinjuku was easily walkable and convenient so there’s tons to do around the hotel. Dining options were great with the hotel’s restaurant next door being a delicious option. Very convenient access to a metro station.
Stayed 3 nights in Sep 2023

8/10 Good

Surasak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean. Happy to stay here
Stayed 2 nights in Sep 2023

10/10 Excellent

Dakota, Phoenix

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our group to get around on Japan’s transit. We enjoyed having such a short walk to Shinjuku’s nightlife / Kabukicho area. The hotel was clean and nice, just with a bit of construction going on (but this is temporary). Rooms were comfortable and nice. Would stay again!
Stayed 2 nights in Sep 2023

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel
Stayed 2 nights in Sep 2023