Alam Towers, Opp to Central Bus Stand, 13C, Royals Road, Cantonment, Tiruchirappalli, Tamil Nadu
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Centrally located hotel, clean & comfortable. Surprisingly quiet considering it’s opposite the busy bus station. Helpful staff. Good South Indian breakfast buffet breakfast with toast & jam option for those wanting a plainer option.
Dear Guest, Greetings from PLAZZA HOTELS....!!! Thank you for dedicating the time and effort to write us your prompt feedback.We are delighted to read you had a comfortable stay with us.Guest comfort is our priority concern, and we will make sure every guests knowing that we care about their convenience, comfortable stay and valued for money. We appreciate all comments and suggestions as it tells us what we need to do better to offer all our guests the best experience they deserve . We look forward to the opportunity of serving you again in the future. Best Regards PLAZZA HOTELS
6/10 Okay
Verified traveller
8 Dec 2019
Verified traveller
Stayed 1 night in Dec 2019
Response from Manager on 31 Dec 2019
Dear Guest, Greetings from PLAZZA HOTELS....!!! Thank you for dedicating the time and effort to write us your prompt feedback.We are delighted to read you had a comfortable stay with us.Guest comfort is our priority concern, and we will make sure every guests knowing that we care about their convenience, comfortable stay and valued for money. We appreciate all comments and suggestions as it tells us what we need to do better to offer all our guests the best experience they deserve . We look forward to the opportunity of serving you again in the future. Best Regards PLAZZA HOTELS
Dear Guest, Greetings from PLAZZA HOTELS....!!! Thank you for dedicating the time and effort to write us your prompt feedback.We are delighted to read you had a comfortable stay with us.Guest comfort is our priority concern, and we will make sure every guests knowing that we care about their convenience, comfortable stay and valued for money. We appreciate all comments and suggestions as it tells us what we need to do better to offer all our guests the best experience they deserve . We look forward to the opportunity of serving you again in the future. Best Regards PLAZZA HOTELS
Dear Guest, Greetings from PLAZZA HOTELS....!!! Thank you for dedicating the time and effort to write us your prompt feedback.We are delighted to read you had a comfortable stay with us.Guest comfort is our priority concern, and we will make sure every guests knowing that we care about their convenience, comfortable stay and valued for money. We appreciate all comments and suggestions as it tells us what we need to do better to offer all our guests the best experience they deserve . We look forward to the opportunity of serving you again in the future. Best Regards PLAZZA HOTELS
2/10 Terrible
Faisol, Sydney
Travelled with family and small children, Business traveller
No proper water and shower is not working,staff not really helpful
Faisol
Stayed 2 nights in Oct 2019
Response from HOTEL on 8 Nov 2019
Dear Guest , Greetings from PLAZZA HOTELS!!! L!!! Looking at your feedback, We regret that you left dissatisfied with some points as it is our endeavor to ensure that every guest leaves as an ambassador of our hotel. In your case we failed to do so and for that please do accept my sincere apologies.All your points are noted and same has been taken up with our maintenance team and activity team to understand what went wrong with regard to the output.Regarding your comment, I will discuss this with our team and see what improvements can be made here.On behalf of the entire team we all look forward to welcoming you back in the near future and our apologies once again. Regards from PLAZZA HOTELS
Recently renovated hotel which isn’t well maintained. The towels in the restroom were dirty, location of the breakfast room was not convenient. Overall the experience wasn’t worth the money.