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Reviews of Grande Inn

3 out of 5
Grande Inn
Teppakulam, Tiruchirappalli

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 38 reviews" "
Rating 8 - Good. 18 out of 38 reviews" "
Rating 6 - Okay. 4 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 7 out of 38 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vijayakumar

Stayed 1 night in Dec 2023
Response from Grande Inn on 19 Jan 2024
Dear VijayakumarGreetings from Grande Inn!!We deeply regret your less-than-perfect experience at our hotel. Please accept our sincere apologies for any inconveniences. We've thoroughly investigated your concerns and are implementing corrective measures. Your feedback is crucial in our commitment to continuous improvement. We value your patronage and hope you'll consider giving us another chance to provide the exceptional service we strive for. If you have further details or suggestions, please share them with us. Thank you for bringing this to our attention; we're dedicated to ensuring your future stays are memorable for all the right reasons.Thanks & Regards,Grande Inn Trichy

2/10 Terrible

Pattabiraman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Grande Inn on 31 Dec 2023
Dear PattabiramanGreetings from Grande Inn!!We deeply regret your less-than-perfect experience at our hotel. Please accept our sincere apologies for any inconveniences. We've thoroughly investigated your concerns and are implementing corrective measures. Your feedback is crucial in our commitment to continuous improvement. We value your patronage and hope you'll consider giving us another chance to provide the exceptional service we strive for. If you have further details or suggestions, please share them with us. Thank you for bringing this to our attention; we're dedicated to ensuring your future stays are memorable for all the right reasons.Thanks & Regards,Grande Inn Trichy

2/10 Terrible

Uma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms as compared to what is shown on Expedia, water kettle broken, toiletries are old and leaking, bed had stains. Housekeeping was not done until we asked multiple times to do it. No room service until we asked multiple times.
Stayed 3 nights in Dec 2023
Response from Grande Inn on 25 Dec 2023
Dear UmaGreetings from Grande Inn!!We genuinely regret the less-than-satisfactory experience you encountered during your stay. Please accept our sincere apologies. Your feedback is crucial, and we've taken immediate measures to address the highlighted issues internally. We are committed to enhancing our services and would be honored to welcome you back for a chance to provide the outstanding experience we aim for. Your insights are invaluable in our continuous pursuit of excellence.Thanks & Regards,Grande Inn Trichy

2/10 Terrible

Ananta, Milpitas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Grande Inn on 19 Dec 2023
Dear Ananta Greetings from Grande Inn!! We genuinely regret the less-than-satisfactory experience you encountered during your stay. Please accept our sincere apologies. Your feedback is crucial, and we've taken immediate measures to address the highlighted issues internally. We are committed to enhancing our services and would be honored to welcome you back for a chance to provide the outstanding experience we aim for. Your insights are invaluable in our continuous pursuit of excellence. Thanks & Regards, Grande Inn - Trichy

8/10 Good

Murali

Travelled with family
Liked: Property conditions & facilities, room comfort
Had to request for towels, toilet roll, etc,. The response was swift. The bathroom is a step up and this was a challenge for my 84 year old mom. Limited place to hang change clothes in the bathroom. Did the job. However, no breakfast and limited utilities outside of the room.
Stayed 1 night in Oct 2023
Response from GRANDE INN on 7 Oct 2023
Dear Guest Greetings from Hotel Grande Inn!!It was our privilege and pleasure to have your recent visit. We do hope that you had a pleasant and comfortable Stay and food. We would be obliged if you could kindly let us know of any of our shortcomings that you may have noticed during the course of your sojourn with us. May we assure you of our willingness to act upon any suggestions you may wish to make and that you feel will improve services to our Guest. We at Hotel Grande Inn, look forward to the pleasure of warmly welcoming you back to Trichy on your next visit. Thanks & Regards,Hotel Grande Inn Team

10/10 Excellent

Sri Hari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Staff were very supportive in setting up an early breakfast to accommodate our plans.
Stayed 1 night in Sep 2023
Response from GRANDE INN on 7 Sept 2023
Dear Guest Greetings from Grande Inn!!It was our privilege and pleasure to have your recent visit. We do hope that you had a pleasant and comfortable Stay and food. We would be obliged if you could kindly let us know of any of our shortcomings that you may have noticed during the course of your sojourn with us. May we assure you of our willingness to act upon any suggestions you may wish to make and that you feel will improve services to our Guest. We at Grande Inn, look forward to the pleasure of warmly welcoming you back to Trichy on your next visit. Thanks & Regards,Grand Inn

8/10 Good

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Aug 2023
Response from GRANDE INN on 31 Aug 2023
Dear Guest,Greetings from Hotel Grande Inn!!It was a pleasure having you with us at Hotel Grande Inn.It is fantastic to read your kind words for our team and our palace, I am delighted to see my team has inspired you with their passion for hospitality. At Hotel Grande Inn we strive to ensure that every guest is provided with the best possible service and attention. We are committed to make a difference every day, continually getting better to keep us the best.Thank you once again and we look forward to welcoming you back to Hotel Grande InnThanks & Regards,Hotel Grande Inn Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, the staff was really nice and look forward with what we ask.
Stayed 1 night in Feb 2020
Response from Stephen on 5 May 2020
Dear Guest, It was a great pleasure to have served you and thank you for your wonderful ratings and review.

6/10 Okay

Verified traveller

Travelled with family
Brief stay at Grande Inn.
The grande inn hotel islockated in the city center away from the airport and eating places. It was invonvenient without room service for simple items like coffee or tea.
Stayed 1 night in Feb 2020
Response from J Stephen on 4 Mar 2020
Dear Guest, Thank you for your review and it was a pleasure to have served you. Looking forward for your next arrival.

8/10 Good

Saravanan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from J Stephen on 21 Feb 2020
Dear Guest, It was a great pleasure to have served you. Looking forward for your next arrival. With Regards

8/10 Good

Prabakaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at reception (especially Prasanth)was so friendly...kind and helpful...cleaner staff did a good job on cleaning and tidy the room..bathroom also clean..overall we was happy with their services😊🤗
Stayed 5 nights in Jan 2020
Response from Stephen J on 6 Feb 2020
Dear Guest, It was a great pleasure to have served you. Looking forward for your next arrival. With Regards J Stephen

8/10 Good

ASHOKUMARAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good enough
Not so bad, the hotel is not as spacious as it looks on the photo but overall it is hood enough. The service sometimes not as good as you would expect but at least they help you and do what they need to do. Thanks.
Stayed 1 night in Oct 2019
Response from Stephen on 29 Oct 2019
Dear Guest, Thank you for your review and it was a great pleasure to have served, Looking forward for your next arrival. With Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Stephen on 29 Oct 2019
Dear Guest, Thank you for your review and it was a great pleasure to have served you. Looking forward for your next arrival. With Regards

8/10 Good

Bhoothalingam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Stephen on 31 Jul 2019
Dear Guest, Thank you for your wonderful review. Looking forward for your next arrival.

10/10 Excellent

SK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my very best hotel in Thiruchi. The staffs and the wway they treat the clients were very excellent. Best hotel to stay for a trip to india.
Stayed 3 nights in Mar 2019
Response from Grande Inn on 18 Dec 2023
Dear Guest It was a pleasure having you with us at GRANDE INN. It is fantastic to read your kind words for our team and our palace, I am delighted to see my team has inspired you with their passion for hospitality. At The GRANDE INN we strive to ensure that every guest is provided with the best possible service and attention. We are committed to make a difference every day, continually getting better to keep us the best. Thank you once again and we look forward to welcoming you back to GRANDE INN.Thanks & Regards, Grande Inn - Trichy

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
The property location was centralized , easy availability of food outlets and auto.The breakfast spread was decent . The room boys were engaging in their service. Kudos to them. However your reception staff were not interactive or even a least bit friendly , very business like . Even your security guards were friendly.
Stayed 2 nights in Feb 2019
Response from Grande Inn on 18 Dec 2023
Dear Guest Greetings from Grande Inn!! We regret to learn of your less-than-satisfactory experience with us. Please accept our sincere apologies for any inconvenience. Your feedback is crucial, and we are addressing the issues raised to prevent a recurrence. We value your insights and hope you might consider giving us another chance to exceed your expectations. If there are specific concerns you would like us to address, please feel free to contact us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our services.Thanks & Regards, Grande Inn - Trichy

8/10 Good

murugappan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Grande Inn on 18 Dec 2023
Dear Murugappan Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Grande Inn on 18 Dec 2023
Dear Ravi Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small but otherwise it was a good stay. Unfortunately no restaurant for lunch and supper. Breakfast only.
Stayed 2 nights in Dec 2018
Response from Grande Inn on 18 Dec 2023
Dear Miss Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Except for the location and hotel staff thee was nothing good to say. The breakfast was basic. Tgere were no supplies such as coffee, sugar etc or soap, lotion etc on the room. Has to ask for everythibg. Overall experience was negative.
Stayed 1 night in Nov 2018
Response from Grande Inn on 18 Dec 2023
Dear Guest Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

8/10 Good

RoyalTyres, chennai

Liked: Cleanliness, staff & service
Disliked: Room comfort
A real carton box.. okay for a day's stay. Cannot walk freely to reach the room phone.. and no work table.
Stayed 1 night in Nov 2018
Response from Grande Inn on 18 Dec 2023
Dear Royaltyres Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

10/10 Excellent

Bimal, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this place. Rooms are super clean. Bathroom is good and shower is nice. No outside light in our particular room but it was very well lit. Everything worked. Plus a bonus, even though they don't have restaurant, they do offer a fabulous breakfast. Best one we had in Tamil Nadu. (it's been a month). Close to both Srirangam and Jumbukeshwara temples. Definitely would come back here.
Stayed 1 night in Jul 2018
Response from Grande Inn on 18 Dec 2023
Dear Bimal It was a pleasure having you with us at GRANDE INN. It is fantastic to read your kind words for our team and our palace, I am delighted to see my team has inspired you with their passion for hospitality. At The GRANDE INN we strive to ensure that every guest is provided with the best possible service and attention. We are committed to make a difference every day, continually getting better to keep us the best. Thank you once again and we look forward to welcoming you back to GRANDE INN.Thanks & Regards, Grande Inn - Trichy

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff and very helpful
Stayed 2 nights in Jun 2018
Response from Grande Inn on 18 Dec 2023
Dear Ravi Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

8/10 Good

Nim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in central location. Double rooms are a little crammed. Good amenities in room.
Stayed 1 night in Jun 2018
Response from Grande Inn on 18 Dec 2023
Dear Nim Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

2/10 Terrible

Bala, SINGAPORE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very horrible Hotel Grande Inn - Trichy
We had very horrible and disappointed stay in this hotel. Especially the front end officer was very rude n unhelpful. He was not professional and not understand about our booking. It took minimum 1 hour for us to get 3 rooms. The rooms are tiny and not able to keep our luggage and looks like budget hotels. The room service horrible. totally waste of money & request foreigners not to consider this hotel for their stay in Trichy.
Stayed 1 night in Jun 2018
Response from Grande Inn on 18 Dec 2023
Dear Bala Greetings from Grande Inn!! We genuinely regret the less-than-satisfactory experience you encountered during your stay. Please accept our sincere apologies. Your feedback is crucial, and we've taken immediate measures to address the highlighted issues internally. We are committed to enhancing our services and would be honored to welcome you back for a chance to provide the outstanding experience we aim for. Your insights are invaluable in our continuous pursuit of excellence. Thanks & Regards, Grande Inn - Trichy

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Grande Inn stay in Trichy
The staff was really nice and the rooms were upgraded. We appreciated that, and the food delivery was fast and delirious.
Stayed 1 night in Feb 2018
Response from Steve on 1 Mar 2018
Dear Guest, Thank you for your wonderful review, it was a pleasure to have served you. Looking forward for your next arrival

8/10 Good

Mokana, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel...
Only one nite stay nothing much to comments. customer services excellent other staff are pleasant with smiles.
Stayed 1 night in Feb 2018
Response from Grande Inn on 18 Dec 2023
Dear Mokana Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

6/10 Okay

Vishwabandhu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average but not expensive. Did not overcharge
On a very crowded street. Staff needs training. Impossible parking. Extremely small rooms. Check in and out was easier. Breakfast was cold and lower quality.
Stayed 1 night in Jan 2018
Response from Grande Inn on 18 Dec 2023
Dear Vishwabandhu Greetings from Grande Inn!! We regret to learn of your less-than-satisfactory experience with us. Please accept our sincere apologies for any inconvenience. Your feedback is crucial, and we are addressing the issues raised to prevent a recurrence. We value your insights and hope you might consider giving us another chance to exceed your expectations. If there are specific concerns you would like us to address, please feel free to contact us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our services.Thanks & Regards, Grande Inn - Trichy

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
The type of room book was not available. And the reservation cancelled online was not reflected as well. Additional fees were charged than the rate booked online
Stayed 1 night in Dec 2017
Response from Grande Inn on 18 Dec 2023
Dear Guest Greetings from Grande Inn!! We genuinely regret the less-than-satisfactory experience you encountered during your stay. Please accept our sincere apologies. Your feedback is crucial, and we've taken immediate measures to address the highlighted issues internally. We are committed to enhancing our services and would be honored to welcome you back for a chance to provide the outstanding experience we aim for. Your insights are invaluable in our continuous pursuit of excellence. Thanks & Regards, Grande Inn - Trichy

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended- This hotel is great!
My boyfriend and I have been traveling around India for 2 months and this is by far the best hotel we've stayed in. The staff was friendly, professional, and accommodating. They were quick to bring us everything we asked for, such as coffee and towels. The wifi in the room worked great. They provided free bottled drinking water. There is a coffee maker in the room. The TV worked and even had some English channels! This hotel is up to the highest standards of comfort and cleanliness. Thank you staff of Grand Inn!!
Stayed 2 nights in Nov 2017
Response from Grande Inn on 18 Dec 2023
Dear Lauryn It was a pleasure having you with us at GRANDE INN. It is fantastic to read your kind words for our team and our palace, I am delighted to see my team has inspired you with their passion for hospitality. At The GRANDE INN we strive to ensure that every guest is provided with the best possible service and attention. We are committed to make a difference every day, continually getting better to keep us the best. Thank you once again and we look forward to welcoming you back to GRANDE INN.Thanks & Regards, Grande Inn - Trichy

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a over night stay but the hotel was clean.
Hats of to hotel management to think beyond their comfort level and delivered international standard.
Stayed 1 night in Nov 2017
Response from Grande Inn on 18 Dec 2023
Dear Mohamed It was a pleasure having you with us at GRANDE INN. It is fantastic to read your kind words for our team and our palace, I am delighted to see my team has inspired you with their passion for hospitality. At The GRANDE INN we strive to ensure that every guest is provided with the best possible service and attention. We are committed to make a difference every day, continually getting better to keep us the best. Thank you once again and we look forward to welcoming you back to GRANDE INN.Thanks & Regards, Grande Inn - Trichy

6/10 Okay

JENNIFER

Travelled with partner
Disliked: Amenities
well located for visiting Rock Fort and Temple, but the rooms are very small. The bathroom is not very nice.You don't have hot water. If you stay more one night, the room is not cleaning every day. Nobody speaks English, is not easy. And no option for the breakfast.
Response from Grande Inn on 13 Mar 2024
Dear JenniferGreetings from Grande Inn!!We deeply regret your less-than-perfect experience at our hotel. Please accept our sincere apologies for any inconveniences. We've thoroughly investigated your concerns and are implementing corrective measures. Your feedback is crucial in our commitment to continuous improvement. We value your patronage and hope you'll consider giving us another chance to provide the exceptional service we strive for. If you have further details or suggestions, please share them with us. Thank you for bringing this to our attention; we're dedicated to ensuring your future stays are memorable for all the right reasons.Thanks & Regards,Grande Inn Trichy

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
エクスペディアに事前に料金を支払ったのにも関わらず、ホテルのチェックイン時に2重で料金を請求されました。度々エクスペディアを利用していますが、このようなことはこのホテルが初めてです。
Stayed 2 nights in Dec 2019
Response from Stephen on 28 Mar 2020
親愛なるゲスト、私たちは起こったことを非常に残念に思っています、そして、返済したいと思います。 あなたの次の到着を楽しみにしています。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
カーヴィリ川の近くにあり、観光に便利です。バススタンドも近くにあり、駅や空港に行くのに便利です。ホテルは通りに面しておりますが、奥の部屋は静かでした。
Stayed 2 nights in Jan 2019
Response from Grande Inn on 18 Dec 2023
Dear Guest Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel en très bon état
Chambres petites Hôtel en très bon état En centre-ville sur une rue très passante
Stayed 2 nights in Jan 2019
Response from Grande Inn on 18 Dec 2023
Dear Stephane Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable beds
The room was very clean and the bed was actually very comfortable to sleep in. The breakfast was not to my liking, (im european), i thought it was very bland. I arrived in the middle of the night and they did not seem to understand that I had booked a room, after quite a long time of waiting and trying to explain I finally got my room key. The night staff was not the best at speaking english. Otherwise the staff were very helpful and spoke english well. All in all an okay hotel at least for a short stay.
Stayed 1 night in Dec 2017
Response from Grande Inn on 18 Dec 2023
Dear Guest Greetings from Grande Inn!! It was a pleasure having you with us at GRANDE INN. We thank you for sparing your valuable time for the suggestions and to evaluate our product and services. Your review is heart-warming, and your kind words of appreciation is a great motivation to us. Thank you once again and we look forward to welcoming you back to GRANDE INN. Thanks & Regards, Grande Inn - Trichy